Problems with incoming emails
For the past two days we have been sent emails by various organisations and these have not been received. Out of three emails sent to us yesterdat by one company, we only received one.We are now having problems as etickets and receipts for goods are not being received. I have, of course, checked my spam file, but with no success. What is happening? We have never had problems with Zoho before they havebeen brilliant, but this latest issue is becoming a real problem for us. Any suggestions?
Can't receive emails
I can't receive any emails to my account. Seems like it's been happening since Wednesday October 12th. I can still send them though. Please help. I really need some important things that have been sent to me in the past couple days.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked User : rezvan@arieslogistics.lk User : rezvan@bazlogistics.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
error messages about 20 times a day
I'm getting error messages saying that my account won't connect or I'm getting a "mailbox locked" message. However, when I shut my outlook down and reopen it, it then works. For my iphone, I have to reconnect it, then it works. Yet, I'll get the message again in 10 minutes. I have attached some screenshots. What do I need to do to fix this?
mail rate exceeded limit
My user account p.dung@i-italyvietnam.com can't send email because of this problem "mail rate exceeded limit". Please help us to unblock this account
error 632612956.internal.sites.zoho.com
Hi Team I have hosted my site www.autokaisha.com with zoho. Cname record is www pointed to zhs.zohosites.com Please, Can you help me to resolve this error ? http://632612956.internal.sites.zoho.com
Error 632612956.internal.sites.zoho.com
Hola equipo Me he alojado mi sitio www.autokaisha.com con Zoho. registro CNAME es www señaló zhs.zohosites.com Por favor, ¿me puede ayudar a resolver este error? http://632612956.internal.sites.zoho.com
Legitimate emails still going to spam
Hi, I'm a new user and a lot of my emails are going through to spam. I constantly mark them as not spam and I've added the email address to contacts but they're still going to spam. Why is this happening? How can a contact be considered spam by Zoho? Can you help me please? Craig
Unable to send email using C# code and NodeJS
We are getting an exception saying that "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 165.254.168.48:25". when we try to send email using c# Code. Following is sample code which we used to send mail. try { MailMessage mail = null; var from = "XXXXX@domainname.com"; var to = "abc@domainname.com";
Why mail is not being delivered?
Hello, Since 2 weeks I am expereinced that I am sending emails to one of my contacts and in my mailbox it appears as sent, but the destinee is not receiving my emails. I have checked and the contact is correct and it is not clasified in any blacklist. Could you please help me chack why this is happening? Thank you, Jessica
Not Possible to receive emails
Delivery to the following recipient failed permanently: fabioazevedo@trifasegroup.com.br Technical details of permanent failure: DNS Error: 113981792 DNS type 'mx' lookup of trifasegroup.com.br responded with code NOERROR 113981792 DNS type 'mx' lookup of trifasegroup.com.br had no relevant answers. 113981792 DNS type 'aaaa' lookup of trifasegroup.com.br responded with code NOERROR 113981792 DNS type 'aaaa' lookup of trifasegroup.com.br had no relevant answers. 113981792 DNS type 'a' lookup
Problem with importing Google Docs Spreadsheet formula field values into Zoho Report
The value in a Google Docs Spreadsheet field that is calculated by a formula, will not be imported into Zoho Reports. Any solutions for this? Thank you in advance. Jeroen
Missing Application
Hi, I created a form using Zoho Creator, from scratch in August. Now I log in and found all my application and form with data missing as if my account is newly signed up. Please help me to look into the matter. This is urgent! Thanks and regards, Richard
Inodes Increase
There has been a rapid increase in the inode value (30K) on my host server over the past month since adding Zoho CRM and Zoho Sales IQ, is it coincidence or does activity in Zoho CRM and Zoho Sales IQ increase the number of files/folders in my domain? The inode value before this was fairly constant.
Excel import
Hi there I encounter 2 errors during import of excel data. 1) Even though dates data is set correctly both on Excel an Zoho Creator side date field is not imported (see screenshots below) 2) Seems like Zoho modifies the value slightly during the import (see 10478..... value on the screenshots). Modification is very small, but for long numbers it results in import errors because of the length of the field. Setup in Excel: Date is not imported: Date format is correct in Zoho Value is modified (compared
cannot send email from external application
I'm trying to send emails from my gravity forms contact form in my website using my zoho account smtp. I put the credentials: username: ventas@amytours.com password: ****** smtp server: smtp.zoho.com tls / 587 smtp authentication: yes but i'm getting this error: 2016-10-14 16:39:50 Connection: opening to smtp.zoho.com:587, timeout=300, options=array ( ) 2016-10-14 16:39:51 SMTP ERROR: Failed to connect to server: Connection refused (111) 2016-10-14 16:39:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Outgoing email is blocked
Hi, My outgoing email is blocked. Can someone help me unblock it? Thanks, Shridhar
Account disabled, no reply
I registered my Zoho Mail account a few days ago, and while the configurations were correct and I was able to send and receive e-mails just fine, it stopped working shortly thereafter. Whenever I attempt to log in to my zohomail, I'm informed that the "account is disabled". I have already contacted support AT zohomail and submitted support requests/tickets through the website, but haven't received a reply yet. This is in fact my sixth attempt at contact over the course of several days. My startup
Free-flow Scripting option gone - Please Fix!
Free-flow scripting option disappears after saving custom function the first time. Please fix ASAP.
I cannot verify my domain
Hello, I cannot verify my domain segrapsg.com.co, a few days later I change the CNAME register, but still not working, Can you help me? Tank you so much Nataly Paredes
Bugtracker : Can not change Project email alias
Hello, We have different projects in our Bugtracker but for one project we can not change project email alias. We don't get the box to edit the alias. I'm the owner of the project. Anyone has a solution? Thanks
Cant create new projects
Hi, Since yesterday we can not create new porjects. We have 174 projects created and 65 active projects. It is supposed our license supports no limited number of projects. Regards, Julen Durán
Email blocked
The activation email was blocked after a error in the website code, we would like to have the email account activation@cybersnets.com unblocked so that we can provide the website services.
Zoho bloking sending my email
This is urgent. My email is jb at be dot pl I am commercial user of ZohoCRM Plus. Last 5 days my Zoho email is regularly blocked by Zoho. I can send 3-4 short emails daily and next sending of emails is blocking. By Zoho. You, Zoho, can check my mailbox send folder. There is not to much emails per day. If I send not to much emails, so my emails can't exceeded limit. Probably you have any error in systems and angry scheme Zoho rate exceeded limit Please check may email box and solve the problem. My
The username which you have entered belongs to a different deployment/region
I'm trying to register an email to my business (www.versutti.com.br) but that message appears to me. I have changed every information but still got the same error. What could I do?
Account disabled, no reply
Resubmitting due to mail ID typo and error. I registered my Zoho Mail account a few days ago, and while the configurations were correct and I was able to send and receive e-mails, it stopped working shortly thereafter. The message it displays is "account disabled". This is my sixth attempt at contact, and I have already sent messages to support AT zohomail and also requested help tickets on the website, but still haven't received any sort of reply. It has a become a serious issue because this is
Emails Not Sending
I am sending Emails out and they are not being received by my customers
Sync not working - Bank Feeds
Hi Guys, I have spent the best part of a weekend setting up zoho books with all my clients and transactions etc I have set up my bank Natwest UK - and the first few days the software was working fine (1st oct). However, my amount in bank is correct, but none of my latest transactions are pulling through and therefore off in zoho books. The sync now button does not work at all, tried all devices, logged in and out, reconnected my bank etc. Tried all the various fixes support has given me but still
Unable to receive mail from other email
Unable to receive mail from other email The error that the other server returned was: 550 5.1.1 <support@xbtcmining.com> Recipient not found. <http://x.co/irbounce>
Blocked Account
Hi Zoho Team For some reason I've got an outgoing email account blocked: alfonso@rbiinmobiliaria.mx Can you please unblock it? I'm unable to do that. Thank you very much. Regards
Cannot integrate Zoho CRM with Google contacts
Hi, i wrote for 2 days at some support email of Zoho, on chats, feedback forms etc. I write already on forum. I try now Zoho CRM plus, and I want to integrate my account with Google contacts. I found in help some manual to make this, but I haven't these options in my Setup page in CRM. I haven't under Extensions nothing about Google integrations, or something similiar.
total mess-up of spreadsheet
Hello, I have been evaluating Zoho Spreadsheet now for some time but have to say, that it lacks reliability. Just today, our spreadsheets were totally messed up with cell contents missing on a large scale, wrong cell formatting, formulas gone and macros corrupted. Even the older versions (accessed via Version History) now exhibit the same kind of corruption. What went wrong and how can I restore the spreadsheets to a workable state? Thomas
Activities Feed page
Using the new Activities feed page in the column format, I cannot see any proposals. The columns are set as a default with Customers, Open Proposals, Leads/Contacts and Others, but I cannot customise the fields or include which proposals I see. I also don't know what criteria the activities are being selected for. Any ideas?
Error code 4600
Hello, some time ago we have I have implemented integration with ZohoCRM. Yesterday our client reported that he cant integrate. I have checked it and I found an error: Error code 4600: Unable to process your request. Please verify whether you have entered proper method name,parameter and parameter values. I found it for example in this method: https://crm.zoho.com/crm/private/xml/Users/getUsers?authtoken=<valid-authtoken>&scope=crmapi&type=AllUsers It is very strange because for the rest of clients
554 5.2.3 MailPolicy violation Error delivering to mailboxes
We are receivig this error message when trying to send email: Delivery to the following recipient failed permanently: info@totalgrowthcentro.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain totalgrowthcentro.com by mx.zoho.com. [165.254.167.50]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Please kind help me solve this problem.. Unable to send message;Reason:554 5.1.8 Sender Address Blocked My email was : Ricky.zhang@ptmultiastro.com Thank you
New email customer IMAP not working
Entered a help ticket and expected a call at 6:30 eastern US time Mon 10 Oct but did not get a call. Also when I attempt to view my help requests I am told I am not a valid user. Are the help tickets only for paying customers? After I detrmine that Zoho email actually works I would be more than happy to pay including for support. We are a new customer and web mail is working fine but cannot get IMAP to work at all (send or receive). I think we have configured everything per the user guides
550 5.4.6 Mail rate exceeded limit
Dear support, We can not send mail from this address for some time: se@ader.mg, the following error continues, then we have not to send several mails : 550 5.4.6 Mail rate exceeded limit. <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here</a> to unblock. please unlock our account. We thank you in advance for your response. Regards, Thierry
Outgoing mail disabled
Hi, Outgoing email from moh.rabie@therock-hotel.com has been disabled, kindly enable this, is there a way to unblock from our side? Thanks,
"Convert Lead mapping" error
Dear Sirs With the new version of ZOHO CRM once we do a conversion from a LEAD to a CONTACT the surname is lost. In the "Convert Lead mapping" the "Last name" value in the LEAD is not mapped to the "Last name" value in the CONTACT. We have converted thousands of Leads into Contacts in the previous ZOHO version and everything was ok in this mapping. Another problem is that in the "Convert Lead mapping" I can not edit the "Last name" mapping Waiting your news, yours sincerely Federico Castello
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