Deliver rejected by Zoho
Hi, i´ve configured my Zoho mail account to use it with Gmail and when i try to send an email i get this error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com by smtp.zoho.com . [165.254.168.48]. The error that the other server returned was: 535 Authentication Failed (SMTP AUTH failed with the remote server) What can i do to solve it? Thank you.
Bussines mail doesn't work
Hi, there is a problem with business mailbox. We can't get emails over 20mb. What is more sometime we don't get small emails too and sender does not get information that that the mail wasn't delivered.
no incoming email from specific domains
I am not receiving email from mail.threesl.com. I used the website zoho support suggested in a different post to check and it indicates slow response times and an error with the banner check.
Customers are not receiving images in the ticket replies
Hi! I am using Zoho support and upload a lot of images to my ticket replies to explain certain issues and resolutions to my customers. However, I've started to get complains that my customer does not receive the images. When I tried posting to myself I did get an e-mail, but the image was broken. I use G-mail. The images are uploaded to the e-mail-text and I usually use the "Full width"-feature. If I instead attach the image, it will work - but I do not want that. What to do?
Invalid License File (ERROR CODE 500)
Good morning! Today my license expired on my portal. I took renew file on the website and try to put it on my server. I received the error below: “ERROR CODE : 500 Please contact ZOHO Corporation 4900 Hopyard Road, Suite 310 Pleasanton, CA 94588 USA Phone: +1-925-924-9500 Fax : +1-925-924-9600 Email : sales@manageengine.com WebSite : http://www.manageengine.com” I want to use the free version, more or less one year ago I bought the Project module but I don’t want it anymore. Thanks in advance
Acoount BLOCKED, "Reason UNKNOWN"
Hi good evening, i have this trouble.. one of my clients are so mad becasue his email account (gerardo_hernandez@cocinte.com) have the outgoing blocked around 2-3 days ago... can u help me to unblockit? it's very important to us, because they are a vip client of our bussines, the saturday i've already sent an email, but i still get no reply... have a nice day
Subscription downgraded to free plan
Please check why our subscription was downgraded to free plan. Some users have been blocked for exceed 5GB storage in free plan, but we signed Standard 10GB Plan few years ago.
Zoho Creator Workbook Outdated?
Hi everyone, Very new to zoho creator so I started working through the Zoho creator workbook. https://www.zoho.com/creator/help/tutorials/add-business-logic.html Just got to the bit to add business logic. It seems that the way the creator works with deluge is different to how it works in this tutorial. I have tried to fill in the gaps but keep getting the following errors... So I removed all business logic to restart the tutorial but now I get the following error hmm can anyone help. I've copied
problem with receiving emails from certain addresses
Hi, I assume that a lot of mails to me was undelivered without any error messages or returned emails. Example: emails from domain avalon24.pl are not delivered to my mailbox ml@lkavalon.com hosted via zoho.com. Can you check it? BR, Miroslaw Liminowicz fragment of smtp log from avalon24.pl: 2016-06-09 11:36:09 1bAwNl-000WNQ-6k <= test@avalon24.pl H=(pro5.linuxpl.com) [127.0.0.1] P=esmtpa A=login:test@avalon24.pl S=543 id=2ab9c3e4cfab44802e9ed761b1b01270@avalon24.pl T="test2" from <test@avalon24.pl>
Will I get unblocked automatically?
Hi Zoho, I just got blocked for exceeding the daily usage outgoing mails. Wish to ask will I get unblocked automatically on the next day? or I do have to do it at the setting. Looking forwards for your reply. Thank you, Regards, Rosa Rosa1111489071092
I need help please
My emails have been blocked, and we need to send emails. hola@masiacanviver.com Can you unblock it? Why is it blocked? No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked Can you help me? Thanks Rosa ( [ID.)1111489071092]
Add my .xyz domain...
please, could they add millermella.xyz to the exclusion list?
can not add .xyz domain to zoho mail
i delete my old domain and tried to change another domain for this account. My old domain is yuwenzhu.xyz and now when i try to add stevenz.xyz to this account, it told me can not add a free .tk .cf .mldomain to this account. This is very urgent..
.xyz Domain
Hi, I can not add my domain thisisdigital.xyz, please help me? Best!
Donot mail list issue
Hi, This is the first time I'm running campaigns. After I imported my mailing list by mistake I marked all of them as donot email. Now I'm not able to move it out of the donot email list. I tried deleting the list and recreating again, but that doesnt seem to work. How can I send my campaign, if all my contacts have gone to "donot email" list? Any help would be appreciated.
Contact Management issue
Hi, This is the first time I'm creating campaigns. After I imported my contacts, I mistakenly moved them to the "Donot Email List". I'm not able to move them back to the subscribed list. I tried deleting the list and reimporting again. But this doesnt seem to work? Since most of my contacts have moved to the "Donot email list" I dont know how to run this campaign. Please help
Rejected e-mails
Hi, Since about 40 hours no e-mails are coming through to my zoho e-mail account. Customers have reached my on phone asking why their e-mails are rejected. Please solve this ASAP! Domain name is bundling.se. Thanks in advance, Christian Fickler
I can not enter my corporation menu
Hi! Im Eduardo, and I have a problem, I register one organization with this domain which is in squarespace http://www.i-mexicana.com/ When I register that organization I add and verify the domain ( i-mexicana.com ), and then I wanted to sign in but I could not enter. I tried several times to reset the password with all the account mails E have in the organization with no result, I suppose I miss some points, or orthography or something i don´t remember, I am sorry to ask this, but, ¿Can you help
Non working INCOMING Email
Hey, are not getting me messages of emails on time, it takes hours to arrive, urgently need the proper functioning of the emails because it is important for a company. my main email is gerencia@solticargo.com
problems whit ip
i can create emails aconts for a few days... the systems says an unusual activity for this IP was detected. Try it again later. thanks.
incoming and smartphone sychronize problems
Hello Zoho team, from Wednesday ,i have issues about my incoming messages, and plus of it my phone have problem to synchronized (of course I delete account, and did set up again with imap, but I have again problem) any one message outgoing and incoming cames alert to my phone my account is professional account and I have problems, cause I am digital marketer, and you imagine what is mean email about my job description. Please, please, please do something With regards, G.D.
Email got blocked
Hi, Can anyone fix my problem? My outgoing mail got blocked. This is 3rd day. Im receiving a lot of complaints. Still no support. Help?
Job information
When I create a job opening and then view it in the web portal, the job information is blank. When creating the job opening, there is no place to enter that info.
Outgoing mail Blocked
my email ID's - Akhilesh.kushwaha@silkon.in outgoing has been blocked by unkown region kindly unblock my email ID.
Outgoing mail Blocked
My email Outgoing has been blocked kindly help to unblock by outgoing mail. Email- Akhilesh.kushwaha@silkon.in
Failed to connect email to an iphone
Hi, I am having issue to connect a mailbox to an iphone. I am using Exchange option from the iPhone but It was saying "Verifying" and then failed I have enabled the ActiveSync option in the control panel (see the attached image) The email address is edwin@seventro.com
Zoho sync for Android doesn't work properly
Hello, I've installed the Zoho sync Android App and I got two issues. First, only a few contacts are synchronized. On my mobile device I can only see 18 of 150 contacts. Second, the calendar syncs only in one direction, from Android to Zoho calendar, but not vice versa. I'm using Android 5.0.1 on Huawei P8. Thanks in advance.
SurveyMonkey Campaign Error
Hi, I am trying to create a new SurveyMonkey Campaign but I keep getting an error message. See attached. I go to Advanced Campaigns > Survey Campaigns > SurveyMonkey Campaign Thank you in advance!
Login Issues: Says "Account is Disabled" Right after signing up?
I signed up under the free business email account. Filled in everything but never got the setup confirmation page. Whenever I try to login to email using credentials infiniteoutdoorstore@gmail.com it gives me the message "Account is Disabled" How? I just created this account. I've never had this issue before. Please any help would be appreciated.
Distortion of Logo
I have uploaded an image which is my NGO's logo which has a resolution of 900 pixels. This image when uploaded has a resolution of 72 pixels. Why is this distortion occuring and what size would be ideal for the image to not get distorted?
Candidates Attachments disappeared from the zohorecruit.
Hello Can you please help me. couple of days ago, attachments stopped showing up on zohorecruit system under candidate field. Though very recently everything was just fine. There is however symbol of attched document exhisting next to candidate name. Please Help Urgently.
Strange Cut And Paste Bug
Hello, Let me not start by complaining. Zoho is a wonderful service and you people all seem to care about making it work well. I am only on here a few days and am almost ready to do all my online work and file storage here. My specs: OSX 10.5.8 Safari 4.0.4 Now, the bug. I can work around it, but it would be more convenient to figure it out. To cut text and paste: Command X, C and V work fine in every other online context. (Including this email! I just tried it.) But in Writer = = = = = = = = = =
my spreadsheet isnt loading ?
Hi! I uploaded one of my file in zoho docs. Now whenever i open it i cannot edit it and the first tab of the sheet isnt opening while I cannot edit the other sheets in my file the error i get is "your last edit is not applied. This spreadsheet has exceed the size limit" I cannot insert any tab or delete or edit anything. Please can u tell me whats the problem So i can continue my work!
Not receiving Mails
For some reason i can't receive all the emails that was sent to me. i can receive some of the emails but not all. Many people said they have sent me emails but i cant see any. Regards.
Incoming Mail Disabled & No Groups
I tried to post this topic earlier & it said I did, but I could not find it listed anywhere. I accidentally disabled a user account but I re-enabled it. However, they do not receive incoming emails now & are not a member of the 2 groups we have set up which they were previously members of. Please help solve these problems for annie@collectionsbyjoya.com & let me know if any other information is needed to resolve these issues as we need her account fully functional asap. Thank you! Dan
Can't recieve mails
I set up my account yesterday, and sending mails works fine, but i can't recieve any. What could be the problem? Greetings Oscar
Outgoing email - URGENT
Our company have a paid account and we are experiencing several problems with our email accounts, and at this point we have several accounts blocked. The problem was reported last day 2 of June 2016 but the accounts still blocked even after several emails change and phone calls. The last email from zoho was sent from 2016-06-06 but the outgoing server still blocked. This is unacceptable, both the blocked service and the lack of news from zoho mail. Since we have a paid account we excepted better
plz help send and receive email
3 day already , i can't send or receive email. How can I do ?
change colours in presentations
Hi. Zoho change the colours of my ppt presentation (even a pdf format) I attach example. Could you please, tell me how to proceed in order to keep original colours and look and field? Thank you
74.201.84.163 Is Blacklisted
Hi, I'd like to report that Zoho's ip 74.201.84.163 has been blacklisted by LASHBACK and UCEPROTECTL1. Please try to get this ip delisted as soon as possible. Thanks, David
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