GMAIL can't Actual sender of message
HI there I am using business account for ZOHO and I have configure to domain RSA key from control panel, but still Gmail showing message - Gmail can't verify the actual Sender. Their foram says it is due to improper DKIM key but I have enable it. Can you suggest me what to do? Thanks.
Gmail says "Google could not verify" message on my emails
Hello, When I send email to my gmail account it says "Google could not verify that example.com has sent this message". This is really unprofessional for a business email. How do I fix it? Thanks, Ben
Keep Receive Spam Mail and Weird Attachment File
Dear Zoho Team, I have keep receive the spam since starting on 2016 onward until currently. As there is a suspicious weird email receive my email from myself. Could you help me to check for this problem? Besides, there is a weird attachment file receive from other unknown people and even myself (Refer to the screenshot picture JPEG). Some-more, I don't use smartphone to send by using this email. By the way, your ZOHO Support is really poor, unable to send the request to your team to check for it.
Dependancy Tab
My Dependency tab opens about 30% of the time while I am working with this view. When I leave the view to go somewhere else and come back to it, I click on the tab and it will load but not open the page. How can I fix this?
Can i send emails but i cant receive
Hi, since today i cant receive any email, but i can send, im not using your service a lot, i dont know if you block me or something, but i need my email working please. Let me know if you make any solution. Thanks.
Emails go out, but do not come in...
Some people have recently report, that emails are not coming to me. Emails have been missed from around 6 different people in the last 2 weeks. I do not understand why I can send emails and not receive. My MX records are set as expected and this is the first thing I checked. I have had no issues until recently. Any help and advice is much appreciated. Duane Edit: domain is dofe.rocks
Can't Access Zoho Apps in Firefox
I am used to using Zoho with Mozilla Firefox. Today all of a sudden I can't get in. It is working with Internet Explorer, but I prefer to work in Firefox. What is the problem and when will it be fixed? This affects not only Zoho CRM, but also Calendar and Contact manager as well.
I'm not able to send emails to my clients
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi, I cannot send email anymore. Probably because of invalid adresses included in my newsletter? What can I do to fix this, or can you fix this? Thanks!
Purchased a domain fom Zoho and my site will not load
I purchased a domain from zoho, published my site through your website builder and now it will not load. I keep getting a redirect loop error . can someone please hep? My website is: www.godswordsdaily.com Matthew
Non www version of domain isn't working for my site!
Hello, I have a Zoho Site that I am starting to work on at www.threadwearfashion.com. I put both the www version and the version without www in Zoho sites and in my DNS. Now the www version is working, but threadwearfashion.com (without the www) isn't! Could someone please help? Thanks! Noble Obodum Webmaster, Threadwear Fashion webmaster@threadwearfashion.com
Audio widget will not scrub and restarts
When I upload a MP3 and use the audio widget or hyper link. The end user using safari or google chrome can't scrub the audio. It just keeps restarting. Also the audio plays to around 30 minutes and then keep restarts and never makes it to the end. Please help!
Error occured while publishing - Contact Support
Hi, Just tried to publish the site created. It says "Error occured while publishing - Contact Support". Please check and do the needful please. Thanks, Regards, Harish.
Notifications not being sent.
I have set up notifications for the contact form and yet do not get emails.
Site not publishing
My Site is not Publishing it is giving error occurred while publishing, kindly help me out. my viewers are asking for site.
Lost access to Sites
Please help! I changed the super user account for Zoho and now I've lost access to my site. The Zoho URL for my sitebuilder is https://sitebuilder-50085726.zohositescontent.com/builder. The old super admin account number is 57594498 and the new one is 242083202. Can anyone help?
Site not visible or searchable
Site not visible or searchable after publishing at least a few times. It has been probably weeks by now and nothing appears on internet.
Search malfunction
No candidate can be found through search. Although candidates (for example Mr. Lemoch or Mr. Henrich) are registered with all data and CV, the search engine won't find them. Please fix it asap, the whore recruit is useless without this.
Web Form Field Height Changes to Single Row.
Web form field height changes after embedding or on the link. It does not stay like the preview. Screen shots attached. Please, advise.
Account set up not possible
Hi, I just started using Zoho and did all the steps required (enable IMAP, change MX record, etc.) to point my email from GoDaddy to Zoho. I keep my domain on GoDaddy, and just would like to host a few email addresses on Zoho. These are the settings I use to set up Imap in Outlook (it's in German, but it's pretty clear): I chose SSL 993 and 465 for incoming and outgoing, and applied all other recommendations. However, everytime I try to save the settings I get this message: It keeps on popping up
I added an Exchange account to my Zoho account but does not synchronize the folders.
Hi I need to sync the folders between a Exchange account and my Zoho Mail. The settings used to add the Exchange account in Zoho are: Account name: Exchange Incoming server: west.EXCH082.serverdata.net PORT: 995 Can you please let me know if the folders can be synced or not? Thanks Lorena
can't sent mails
Hi, am not able to send emails please check and rectify soon. Regards Aneesh
Aside from test emails, no other emails being sent from Wordpress site
I have a Wordpress website I'm going to launch soon and the main thing holding it back is no emails being sent from it. I have WP SMTP installed. When I put the required configuration in (pointing to the zoho SMTP address) and perform a test, it works fine. I receive an email to the account I was sending a test email to. However, any other email from the website (contact forms, user registration activation emails, etc.) are not being sent out. At first, I thought this might be a Wordpress/Buddypress
Attempt to read data from 'imap.zoho.com' failed
There was never a problem with zoho until last year. Now there are problems every day. Why? And why are we not receiving some sort of alert, instead of leaving it to the user to figure out what is not working?
Not able to type characters in VirtualBox VM while using Assist
I am connected to a machine using Zoho Assist, and I have a Windows 7 VM up in VirtualBox. Yesterday I was able to type a character into (for example) Notepad, but once I entered that first character, every other character I typed outputted that same first character. Now today I am unable to type in any characters. Everything I type does not output to the screen. I have tried rebooting the VM and also the host machine that I am connecting to.
Zoho crm mobile app records are not getting synched with web interface.
Zoho crm mobile app records are not getting synched with web interface. It got synched once but suddenly stopped getting synched now. I have tried uninstalling and then reinstalling the application but the problem persists. Please help to resolve the issue.
Google calendar sync issues
Hi Our 1 way sync (Google Calendar >> Zoho Events) stopped updating events on zoho. So, if you create an event on Google Calendar, an event gets created on Zoho. But the issue is, since yesterday, if you try to update any event on google calendar, the updates (change or delete) won't sync to zoho. Before yesterday, it used to be working fine for a long time.
Can send but not receive email
I did a test e-mail using my Gmail account and this bounced back: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain (mydomain.com) by smtp.secureserver.net. [72.167.238.29]. The error that the other server returned was: 550 5.1.1 <(myemail@mydomain)> Recipient not found. <http://x.co/irbounce> Help would be appreciated!
Not saving records
When I hit save, this has happened both on leads and tasks, it's saying "loading" but then not actually saving. I've tried another browser and same problem. Thanks, Kyla
Cannot view tasks or save certain things
We're receiving a "Insufficient Privileges to perform this operation. Contact your Administrator" message when trying to view tasks. We can edit them but then receive the same message trying to save changes. This behavior is new today. Everything worked when we last used it Friday.
Vacation reply won't work
I have tried numerous times to apply the vacation reply. I click save and it confirms with a message to say it has saved. However, when I refresh the screen it disappears. I have tried in different browsers without luck. Any suggestions?
Frustrated!! Can't receive emails
I have been trying to work on this for about three weeks now. delivery to the following recipient failed permanently: scott.riggins@pwhoyas.org Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain pwhoyas.org bysmtp.secureserver.net. [72.167.238.29]. The error that the other server returned was: 550 5.1.1 <scott.riggins@pwhoyas.org> Recipient not found. <http://x.co/irbounce> ----- Original message ----- DKIM-Signature:
I can't receive mail
I can send mails but i cant receive mails in my domain what can it be?
can not receive email in hotmail.com
hello support. I can not receive email in hotmail.com please fix it Thanks
Outlook receiving the same email multiple times
Hello, I am using POP in outlook for my Zoho Mail account and every time I receive an email, I get it 5 times. Also, I had deleted all my ZOHO mail and spam and now I am receiving emails into outlook from January of this year. Can you please help?
User Details pages in control panel might have a bug
Hello, I have been trying to add an email alias for one of our users. But I am having issues with the User Details pages in control panel. Some look like this: As you can see, all the info is squished on the right side. I am guessing this is a bug of some sort, and I just wanted to bring it to you guys attention. Thanks! Noble Obodum Head Webmaster Adventist Outreach Kids nobodum@theaoks.gq
Invoiced expense that is reimbursed is showing up in Taxable income for GST report but not in Trial balance
I invoiced a client for expenses that were reimbursed. It appears to be recorded correctly with the expenses being credited (and it does not show up in income when I look at my trial balance for end of year) however, when I do the GST report, the total amount of reimbursements is showing up in income. The two income totals do not match and I can't figure out why and how to fix this. I'm still in trial period and not sure if I want to make the move or not... running out of time so a quick response
Web Page Refresh Causing Problems
Hi, I have a HTML page, in which I have included a 60 second refresh (as a dashboard) <META HTTP-EQUIV="refresh" CONTENT="60"> But when I click on other views within the APP, within 60 seconds, the refresh kick in, takes me out of the view I was using and displays my dashboard ? Is this expected behavior ? Thanks Neil
Sort by modified date not working as expected
While going through recent contacts in my custom contacts view, sorted by modified date I noticed that adding a call note to a a contact does not move it to the top when sorting by date, where modifying a contact field such as phone number does. Contacts should be able to be sorted by last contact date.
DOMAIN_NOT_RESOLVED
Hello, we are getting this error sending emails to @gmail.com . Can you help me determine what is is the problem ? --- De: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Enviada: domingo, 13 de Março de 2016 14:41 Para: contencioso@luvimg.com Assunto: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 'amorrisamoveis.sousa@gmail.com'
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