Emails not recieved from certain senders - completely lost, no bounce
Hi, Since last week, I have had a major issue whereby I am not receiving emails from certain people. I know of at least 2 people who I have spoken to on the phone as I didn't receive emails I was expecting. There could be more, but sadly I have no way of knowing. There is no bounce back sent to the sender, so they assume that I received the email. No settings have changed on my side and no quota issues are present. I know of 2 addresses which sent emails between last Thursday and today that did not
We're not receiving emails from other email services!!
Hello to everyone, Yesterday, I have set up my email through Zoho, it started working good, but now i got many calls from people who have sent me emails, and i didn't receive them ??
BCC Dropbox - Email content cuted off.
Hello, I have been experiencing some troubles with the bcc plugin. Emails conversations are saved correctly and linked correctly to the client with the matching email adresse. Nevertheless, in several cases the content of the emails isn't showed completly. The text is cutted off at some random point and i am unable to read it properly. This bug is really annoying beaucause we use this feature to audit ours employees replies
Misplaced my zbcode. Can you share it with me?
Hi I forgot my zbcode. Can you kindly get it back for me? I am not receiving my mails @ Zoho Thanks
Audit Log not exporting all dates
Hi, I have exported the audit log this morning (11 March) however it is only showing me entries up to the 8 March. The audit log in Zoho is showing entries right up to now so there seems to be a problem with the export. Is this is a bug? Many thanks, Suzanne
New Google Apps users cannot accept invitation and sign into Zoho CRM
I have already spoken via Chat to Support, but here's the situation: We use Google Apps We have Zoho CRM I added 2 new staff yesterday, and sent them invites from Zoho They open their email invitation and click the link to Join They get to a page with a blue Accept Invite button They click the button, the page simply reloads with the same button They are unable to progress, and thus cannot access Zoho The issue has been present for 2 days to my knowledge. On Chat I am now told "I am sorry, but there
Scheduler substituting variable for Added_User
When I run the below code from the scheduler, it ignores the value for UserName and inserts the UserName for the Admin user. I should point out that this is part of a function that I am calling from the schedule. Is this a known limitation of the Scheduler or is it a defect? insert into My_Form [ Added_User = input.UserName Email_Address = input.Email_Address StartDate = tempStartDate EndDate = tempEndDate Status = input_Status
Can't access my Zoho e-mail both from computer and mobile
Hi everyone, For some reason I'm unable to access my Zoho inbox (info@paoladepalmas.com). I log in with no problems but from the main page I cannot access the e-mail area. The same happens from my mobile; I can actually write e-mail from the Zoho account my they are not delivered. Could you please be so kind to let me know if there are any problems? Thanks in advance. Paola Depalmas
View record not displaying field values
When attempting to view records, only the field names are displayed (see first screen shot below). This happens the majority of the time but not all of the time (it worked in second screen shot). This is a relatively recent issue for me. Any ideas? Thanks.
Poor quality company logo display within application and templates
Hello, As I can see from the forums, this has been an issue for a long time and I haven't come across any resolution posts thus I am reporting the problem as well. We have had our account for several years and the logo always looked terrible within the application. While disappointing, not as big of a deal if we look at it that way; however, it is frustrating that we have to send forms (quotes, invoices etc.) to our potential and existing customers with our logo looking so bad and/or unprofessional.
Invitations to Calendar
Hi. I have the following problem. I have a synchronized calendar with my google calendar. When I receive invitations in my email cliff@cliffwalker.co.uk are automatically recorded in my Zoho Calendar. The problem is that it does not sync with my google calendar. Can I set up that the invitations I receive, register in my calendar synchronized with google? Thanks
Inbox not receiving any e-mail
Can you please help me? It was working fine, but now, no e-mails arrive. Look at the message I got from my yahoo account after sending e-mail to zoho account:
Unable to recieve emails
When I try to send an email to the email address I have with zoho from my gmail or live (now hotmail) email accounts I get an unable to send error. However I did try sending an email from another zoho email (on a different account) and that got through fine. I can still send emails from the account fine though. The exact error (returned on gmail) is: [quote] Delivery to the following recipient failed permanently: [zoho email] Technical details of permanent failure: Google tried to deliver your
Zoho Recruit E-mail Templates - after migration can't edit
Could somebody contact me as I am unable to edit my e-mail templates that were migrated across from the old Zoho recruit. Also my signature is not added. It is also not possible for me to make new e-mail templates. I have already raised this issue but it has not been resolved. I would appreciate assistance as soon as possible as it is causing a lot of extra work. Thanks
Gmail marks mail coming from Zoho as "Unable to verify that [mydomain.com] actually sent this message (and not a spammer).
Gmail recently started marking emails coming from my Zoho account as "Unable to verify that [mydomain.com] actually sent this message (and not a spammer)." Gmail links to this page to learn more. https://support.google.com/mail/answer/180707?hl=en After reading about DKIM, I found a guide for setting up DKIM and SPM for my domain at GoDaddy. But this required me to set up of Zoho Campaigns to do this. https://www.zoho.com/campaigns/help/setup-spf-dkim.html So far, this hasn't fixed the problem. Is
API Fetch Records from the "Leads” Module Error
Hello, I'm trying to fetch records from the leads module with the Zoho API. While doing so, and testing, I get this error My code is: header("Content-type: application/xml"); $token="AUTHTOKEN given by Zoho here, for security reasons I'm not posting it"; $url = "https://crm.zoho.com/crm/private/xml/Leads/getRecords"; $param= "authtoken=".$token."&scope=crmapi"; $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $url);
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I just get this message whenever i want to send Email on this address (admin@tvexport.com.vn , sales2@tvexport.com.vn ... sales3 --- > sales10) "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Please Unblock this Email so i can reach my customer and what was the cause of this problem??? Dr. Phong
Unable to process your request - Zoho CRM "Join Now" Email Error
Hi, Trying to setup additional users, on clicking on their email "Join Now" link they are getting the below error: "Unable to process your request" Any help would be appreciated. Kind regards, Catherine
Security issue
We have users that can see other user's data if they go into reports and do a custom report for notes. Zoho, please pm me so I cant give you the specifics.
Create Contact for Account Not WORKING?
Hi, When I go to an Account page, halfway down there is contacts, but it will not let me create a contact for the account. If you click "New Contact" from the Accounts page, it will create the contact if you look for it under the Cont5acts Tab, but the Account still shows no contact. Immediately after you create the new contact, it redirects back to the account page, and a red arrow appears for a few seconds next to the Contact Section. Any idea what that means and how to fix it? Cheers.
Leads Near Me Bug
To locate leads/contacts near you Go to the Leads/Contacts module. The records will be listed based on the List View that is selected. Tap the List View icon in the module.From the List Views displayed, select Leads/Contacts Near Me . The leads/contacts near your location will be pinned on the map. When I select any List and then click on "Leads Near Me" the map generated only draws from "All Open Leads" so if this is the correct function then, this is not a bug. However, the
All inbox emails disappeared
Today I have lost all of my inbox emails. I serached for them everywere but they just gone. This is my bussines mail and i need them. Please help me! Thank you.
Zoho CRM can't hidden Unit price whit sale man
Dear all, I'm use zoho CRM pro editor for my company. We need use module Inventorry for 1 admin and 5 sales-man. I create P.O with Unit Price is 842580 VND(E.g), then create Price Book with 989000 VND for Sales. I'm sure hidden Unit Price for Sale and them can't see. But when sale create SalesOrders, in Product details -> add product, sales can see unit price is 842580 VND (attach file) When choise products, unit price show in List price. If i pick Price book 989000 VND, them can see Unit Price and
CRM email templates problem
I have created email templates in CRM, but they wont load on my CRM email...frustrating, can some one please help?
unable to access mail
zoho mail says account is inactive.. admin@planmytrade.com can u please check
Email from my users doesn't download to my mail client
I use Apple Mail, all software is updated to latest version. For some reason all email from my users will not download to my mail client and I can only access from webmail. We are using the free service. We don't have any groups or forwards created.
New Version Fail!
Okay so I tried the new version and its crap! I cant read any of my documents I cant start a new document nothing! I have tried everything to make it so I can read my documents...I tried syncing to my computer and using another source to read and all I get is a stupid URL that by the way doesn't work either way! I tried to return to the former version and go figure there is no spot for it...I would really like to go through the docs I have on here only I cant. I would really like an answer ASAP please
Delivery to the following recipient failed permanently:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com [165.254.168.48]. The error that the other server returned was: 554 5.1.8 Sender Address Blocked Please help.
New version of Docs Writer
I clicked on new version and a greyed out document with vague buttons at the top showed up. Nothing happens when you click on the file button or others. I can not now see how to go back to the old version. Using on Windows explorer
Email stopped popping
The email in my zoho crm stopped popping. I have logged out, and logged back in, but nothing seems to help. Please help me get it working again. Thanks
Email Incoming is Not Working
I have Corporate A/c in Zoho, But From 2-3 Days my incoming Mail is Not Receiving any Mail, But outgoing is Working well. Please Do Something or i'll Convert my A/c to Google or Else.
Alias is failing
None of the alias's on my account are working, my mail is stack-city.com and only my main mail account is recieving mail
Can't create groups from email admin console; "Add Group" link broken...
I need to create a group, but I cannot. The link from the administration console isn't working; it does nothing. I was able to delete a group, though. :( The HTML looks empty.
Problems with primary email account that disappeared
People, good afternoon .... Today I already wrote several -emails to support Zoho more so far had no response. Here's the thing ..... I got a Zoho's support e-mail because I had a question about how to stop using google account to login. And they sent me this email change the primary email ..... I went there and deleted .... now gone my email and my domain was already checked !!!!! Algue, the love god help me return the primary e-mail that iscontato@estrategiasdomarketing.com and my domain too ......
Unable to use email template
Hi When I choose an email template from the email drop down, it does not populate. It has been working perfectly until now. I checked the template and all of the data is there, but for some reason nothing populates in the email. Please fix. Thank you
Custom Function - Create Record in custom module with a Contact Look Up field
Hello, I script a custom function linked to a butom, in Contacts (contact view) that creates a record in a Custom Module. I need to pass the contact name to link this new record with the contact. The next code works fine the first time, but if I delete de created record and I repeat de custom function (clicking the buttom again) doesn't work well. Create the record without the contact name. This is the code: nombre_Cliente=input.firstName; // from Contacts apellidos_Cliente=input.secondName; //
Blocked from account - 554 5.1.8 Sender Address Blocked
I have been blocked from my email: I believe it is due to over using my limit darren@issasoccer.com I keep receiving this: 554 5.1.8 Sender Address Blocked Pleas can someone unblock me as it is very important as I use this for business Regards
Access candidates from Job openings
Hi, I cannot access candidate's full details including resume from Job openings. This is frustrating, I have to go to candidates page then find a candidate to access their resume.
No support for array in Reply-To ...?
Hi, I create system where my Reply-To field in mails header is different than 'From' field. It contains an array with few mails. So when i click 'Reply to All' it should use all mails from array, but Zoho takes only first one. It does work properly on gmail though. I use Swift Mailer to send mails form the server and i set up ReplyTo field with ->setReplyTo($mailArray) Can you give me any tips how to solve this problem? cheers Peter
E-mail address blocked
Hello!My outgoing email has been blocked because I tried sending an email to all my contacts about my new email address. I am not a spam account. I just want everyone to know my new email address. I undesrstand now that I cannot send more then 25 e-mails per minute . Please help and unblock the address prodaja@fibex.ba. Thank you very much!
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