Impossible to change the job opening status for a candidate
Since this morning, it's impossible to change the job opening status for a candidate. The message is " Unable to process your request Click here to go back" or "wait" message
Error when creating video tag from youtube.
I am trying to create a video tag of a youtube video. When I enter the youtube URL, the thumbnail shows in the "Add Video Tag" dialog. When I press the save button, I get an error that reads "Failed to load the thumbnail image. Please check your video link." I have tried this with several different youtube video links as well as on different browsers - MacOS Chrome and MacOS Safari.
Message sending failed via Leads
Hi, When I try to send an e-mail via the opportunity module, it fails : "sending message failed" as you can see (in French) in the attached screenshot. Can you help ?
Added users cannot create campaigns
We are successfully evaluating Zoho CRM at alleader.com.br Organization. Now we are trying to evaluate Zoho Campaigns. Zoho Campaigns instance was created using an admin account crm@alleader.com.br (which is a single alone google account... our domain isn't under gapps). Now when adding others users of alleader.com.br domain, the users are added sucessfuly, and they can sign in into Zoho Campaigns. But when a user tries to create a new campaigns, he receives an error about no mail address available
Sent Email folder does not synchronise with Microsoft Outlook 2016
Hi Zoho Team, I am trying to configure zoho mail with outlook 2016. I found zoho mail Inbox does sychronize properly but Sent Email folder does not synchronise with Microsoft Outlook 2016. I want use both mail apps mail.zoho.com and Outlook for my workflow. But both should be sychronized perfectly. Please guide me to solve this issue. Thanks in advance . See below screenshot for sent folder which not work or synch with outlook:
How to add outgoing email policy in free acccount
Dear Zoho Team, How to create email policy in Ad free account? Only Zoho Email Policy is there with default option for outgoing mail forwarding. Pls. advise on it. Thanks Raman Minhas
Unfair Price Change! To edit the view I have to upgrade to enterprise and double my USER FEES? Now Im paying 524USD?
Your 50% Increase Is Unfair!!!
Bug: Android mail app - Preview/opening do not correspond
I have the Zoho mail app on my SGS4, and notice that when two emails are received simultaneously, tapping one of them in the folder view will open the other, and vice versa. The one-line preview does not correspond to the email that opens in the mail view. This is consistent and reproducible for me. (I'm operating an e-commerce site, so automated email sending)
Cannot receive any emails on my Outlook Client
I have been not been able to receive any emails through Outlook. I tried setting my account and used all the server settings provided but I get an error message saying imap server is not responding. I was able to get them through Thunderbird but I cannot send any emails out, it says the smtp server is not responding. This has been ongoing problem for the last couple of months. There are no issues when I use the webmail app.
Territory Selection Drop-Down Problem
Hi. When using the territory selection drop-down, I used to be able to select, for example, "North America & Its Subterritories" from a secondary drop-down. (See attached document). Now when I try to do so this secondary drop-down disappears. I thought this could be browser related (I use Google Chrome), so I tried Firefox and IE to no avail. The attached document shows screen grabs of what I am trying to explain. John Galich
i am not receiving Emails
Hello Support i can not receiving any Emails to my Zoho account plz help me
Mail Going to Spam
I am having a problem, I have been sending test mail for some of my email addresses from my website but all of them have been going to the spam folder. Can someone help me with this please.
embedded form error - cookie disabled?
Hello Zoho, While entering data on an embedded form and clicking submit, instead of the refresh screen set-up to load after a successful submission, in some browsers our users are seeing this message: "Note : Cookie is disabled in your browser. Please enable the cookie to continue." This is causing some confusion among our users. Is this something we or you can address? Many thanks, Emerson
Edited value in Time format does not fit with what is edited
Hi, i faced with the issue on wrong editing of "Time format" columns: 1. import data from google doc both Date and Time columns as plain text. 2. set Date type = dd MMM yyyy HH:mm:ss 3. For column that contains Time > Apply "Format Column" to HH:mm a 4. Change any value in cell : from 3:15 pm to 3:16 pm >> but>> 1:40 am is shown instead http://i.imgur.com/ImcrhE1.png Chrome browser at Desktop. It looks like issue happens with custom Time format when Date format to "view" differs from Date format
Problem with LaTeX copy/paste
Hi folks, First, it's pretty cool that one can insert LaTeX equations and so on into wiki pages, using the Insert > Equation Editor function. However, copying and pasting doesn't work properly in the WYSIWYG editor. The problem appears to be that the copy function copies the image, but does not copy the latexexpression attribute (nor the imagesize attribute, for that matter). This problem isn't noticed until later going to edit the pasted equation. The right-click menu offers Edit Equation, but the
Problem: Equation editor opens inaccessibly
Frequently the equation editor opens in a location that's outside the browser window, and hence invisible because it's only visible when within the browser window. (So an unfamiliar person would assume that Eq editor doesn't work.) This appears to be because the equation editor's Left, Top location is not calculated based on current browser window size, but rather based on desktop size. My setup has three 1920x1200 monitors, so 5760 wide. I think the algorithm tries to offset the Eq editor by half
Tracking ZOHO Campaign traffic in SalesIQ
I'm having trouble using "Smart Identifiers" and the Campaign link. The Smart Identifier doesn't seem to work correctly, it shows the first and last names as FNAME and LNAME even though there is a First and Last name in the contact information. The contact also shows up as new visitor rather than going to the "Current Visit Source is Campaign" column. When I use the Campaign Link " http://zohosalesiq.com/?siq_name= $[FNAME]$ $[LNAME]$ &siq_email= $[EMAIL]$" I get the following error when the link
Problem with profit and loss statement (wrong calculation)
Hi, I have attached a screenshot of my profit and loss statement. (checked year to date option also) This month statement it showing perfectly . but Year to date column is adding Sales + cost of goods sold =gross profit .... instead of Sales - cost of goods sold =gross profit Am i doing anything wrong?
Channel URL is not supporting attachment through chat
Hello, We are using your chat feature to provide support to our customers.We are opening the chat channel url in a webview in our android application which is built using Appcelerator Titanium.However the 'Attachment' option is not working in the webview. But it works for any mobile and web browsers if i directly open the channel url. Is it a known issue for webview? Any suggestions to fix this?
Unable to process your request Click here to go back.
This error show after I've done edited candidate information and save clicked save
Share?
When I click the share feature on my calendar, it doesn't bring up anything that would allow me to select or type in the e-mail I am trying to share it with. Is this a paid feature? Can I get some help making this work if not?
Problem with cell editing
I have a problem with cell editing - lets say I typed a word into a cell but then need to make an addition - the cell will only show me the first word i typed in the cell (and the addition will appear in the "insert function" line above my spreadsheet)??? Also I don't seem to then be able to delete the original word i typed in. This is annoying as I need to see complete content of cell as typed in and not ONLY when I click the cell! Also, where is the "wrap text" cell function? Thank you. B
Zoho CRM Social Tab Facebook not updating again
UPDATE: This is NOT SOLVED yet HI I posted about this same problem in this post: https://help.zoho.com/portal/en/community/topic/zoho-crm-social-tab-and-zoho-social-issues-and-disappointment That time I ended up deleting my facebook from Zoho CRM Social Tab, and then I added it again. And it "magically" updated everything correctly. The same problem is happening again but if I am going to have to keep removing and adding the facebook page profile every month, then I believe the problem is with YOUR
Uploading problem of .jpg .mp3 any file
Hi! I I have tried many time and the same result: I cant to upload any photo and any mp3 file and anything. Every time the same failure. And I cant to enable debug, no response on it while clicking. Please help me and solve my problem as soon as possible. I have no time to wait for your impossible uploading( That's a pity..
Problems with smtp and imap
Hallo, In the last hours I'm experiencing problems accessing both smtp and imap servers. The connections are timing out. Until yesterday evening everything worked fine. Thank you
Logo Quality is Poor
Hi, my logo on my website moblm.co looks bad/poor quality/pixilated. I have tried uploading many different dpi versions, even 1000, and it still isn't crisp. Any idea on how to get my logo looking smooth? Thanks, Ben
405 Not Allowed when subscribing new account
Hello, I am trying to create a new account by using the form bellow and I am getting 405 Not Allowed error. https://www.zoho.com/crm/lp/signup1.html?edition=free1
Notifying candidates for interview
in scheduling an interview and when I click the "notify Candidate box" I only get the option to cc or bcc . how can i enter the address of the candidate?
Importing documents
I can no longer seem to import my word documents (CV'S) into Zoho. I have upgraded to Windows 13 a few weeks back, this may have some relevance?
name change error
whenever I change a candidates name the name changes to "unknown Candidates first Name, Candidates first Name, Candidates last name". the title unknown appears and then the first name duplicates twice. when I try and amend the changes will not save.
Problem with the plugin for outlook
I instald the outlook plugin. See the result after the try to login: ----- see the txt fille zoho.txt What I have to do? Best Regards] Danail; MD of ZHR Ltd.
Search not functioning correctly
Hello, our search function is not working correctly. We have tried searching various names of candidates entered in the database, and the search does not produce anything. Furthermore, when we search subject-matter areas, we receive results for some, but not for others. Please let us know how this problems can be fixed.
Workflows - tasks not being triggered. Alerts are working OK.
Hello. We have had a problem with workflows since approximately Friday 22nd January. Notifications are being sent but tasks are not being set. This has happened with at least 2 different workflows. I changed the tasks to come to my account, in case it was a problem with the user's account, but it still doesn't work.
Problem with forms
Hey Guys! I have a problem with Webforms, I have a section upload CV, when i try that it does not come to the system. And has not when candidates have applied either. Here is the link to the form: https://recruit.zoho.com/recruit/Apply.na?digest=jXR3iTbQBahfBxu3SOoyd@721jS1wS@BrxoCjs3UE1I-&embedsource=Embed This is urgent due to the fact I am loosing new candidate information. Thanks, Dan Gustavsson
Incoming Email Not Working
My incoming email is not working. I can send outgoing emails, but I am not receiving any incoming email.
Problem Outlook
good day
Who send me emails from hotmail is not coming to me badeja input and I send to hotmail filter them as suspects and go to spam
Admin Account Password
Team- We have locked out of our admin account hr@itechgl.com and have not configured our secondary email address. Would you be able to assist us in resetting the password for the account. An email can be sent to resumes@itechgl.com Appreciate your help
Social Settings not working.
Social Settings issue - I have added a facebook account with a specific page to post, nothing happened. So I removed the account, now I'm stuck. The associated account has no data and the change account doesn't work. I get a message saying that the account is already associated. Can you please remove the association so I can restart the process? Please don't send me a link to social settings page. Please fix the issue.
"contact not added ! reason: undefined"
I get this error when I click a sender's email address and choose 'add to contacts'. please advise.
Search window
The search window is missing at the top right hand corner. I have to push the search icon to get a window to pop up. Thanks.
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