i can not receive emails
Since yesterday I can not receive emails from external emails zoho accounts. It's very important to fix the services to be working again. Our accounts are zquintero@triple-v.com.mx ralmaraz@triple-v.com.mx ploza@triple-v.com.mx Or let me know if I fix something in the configuration. thanks you.
outgoing mail blocked
Hi, I didn't know there was a daily limit, we were sending mail to our customers telling them about our new company mail address. Now my mail servizioclienti@dmdlogistica.it has been blocked. Can you unlock it? Thanks in advance, we'll avoid that problem in the future without sending too much mail with outlook. Thanks
Undelivered mail with Zoho Invoice
Hi I'm using a Google Apps domain which I have integrated with Zoho CRM. When mailing an invoice with Zoho Invoice - I get the following error: Hi, Your message to the following recipient was not delivered. Please find the details below. Bounce Details: Bounced Address : user@mydomain.com Bounce Reason : policy-related Daignostic-Code smtp;550 5.7.1 Unauthenticated email from mydomain.com is not accepted due to domain's DMARC policy. Please contact administrator of mydomain.com domain if this was
Massive bug with mass candidates status update
I go to a job opening and click on a detail view of candidates. Then I filter the view to see only candidates under a specific status. Then I click on the tick box to select all these candidates and update their status. Well, then Zoho changes the status not only for these filtered candidates but FOR ALL candidates associated to the job. Guess who just wanted to reject 5 candidates and then finally rejected 290 candidates by mistake???? Not funny guys !
Delay in receiving email
It has been proven that since multiple email accounts the messages take up to an hour to arrive. Consider that these messages were tested and only contain text. What can we do to receive messages faster?
Email Forwarding errors
Hello! I am transferring our company's email addresses from our previous provider to Zoho and we've run into some problems. At our old host some of the employees used simple forwarding addresses that sent email straight to their personal (gmail) accounts and we've tried to set that up here by creating accounts and setting up email forwarding for those people. Unfortunately they are now reporting that when someone tries to send them an email it is bouncing back with a series of 550 errors. The
Missing folder - Problems!! HELP ME
Hello, My main folder called "Comfort Door" just disappeared. I have more than 1.000 emails and more than 30 sub-fodler on this folder. Please help me out here. I CAN´T miss all my files. I just moved all my emails to Zoho recently. Please give me an answer. Waiting for an answer.
Outgoing blocked
Hi. We sent an invitation to many addresses en the outgoing mail of comercial@ucuy.com.uy was blocked. Sorry. Can you unlock it? Thanks in advance.
email locked
unlock the email thanks
Unable to download zar
I took the zoho training that was done in Atlanta. When I am in Creator and I attempt to download a solution all I get is 3 dots on my screen (see attached file). Is there someone in the US who can help me ? Hal
Sending from Users email addresses
Hi, In an application I'm working on I find it necessary to send an email from an email address other than zoho.adminuserid. Is it possible to use an email address of a User who is not currently logged in? Thanks, Damien Cregan Hire an Expert
Account Blocked (I guess)
I need to send emails from my corporate account email and Outlook asks me every time my account password, I input the correct information and It is rejected. I guess my email account has been blocked. Could you please check this problema and tell me the reason. Always please let me know the steps I have to follow the next time that this happen. Thanks in advance, Regards, Nicolás.
Custom fields in mobile app?
Hi, I configured custom fields in the leads and customer module, but they do not show up in the mobile app. Is there any way to make them visable? Kind regards, Torsten
E-Mail data not working
Hi, I try to send email data to my form. I copied the template data and send it from a registered email account as plain text. I get no corfirmation or error. Also in the logs there is no entry. Seding the same from a not authorized account will give me an error mail back and also an entry in the email log. What can be wrong? Regards, Marco
I am not able to send mail
my email id is info@conf.cimrajkot.edu.in i am not able to send email. when i m trying to send any email Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked i am getting above error please help me
Admin Change
Hi, I am currently the admin of our Zoho People Account but I am no longer part of our company. Can you please tell me how am I going to change the administrator of this account? I need to transfer this account to the new admin. I tried changing my registered email address but it says that the new email that I wrote already exists. How am I going to resolve this issue? Can you please help me as I really need to resolve this matter urgently. Also, if possible, can you please give me all the registered
Opening PDF in Outlook
I'm having issues opening PDF documents in outlook when downloaded from my zoho account. Not a supported file or the file has been damaged or has not decoded properly. Other forum point towards the mail provider having the issue, is this something that can be resolved?
Urgent help needed: all the application links to the jobs are broken
And yet another wonder from the Zoho recruit support team. After (finally) having migrated my account to the new version, all the links of application forms for the jobs I posted in the past are broken ! Please call me NOW !!!!!!!
Problem sending email
We still have problem sending email to that user: 15371166@users.siol.net plese help
This is the probel about preveous email
<15371166@users.siol.net >: host psrvmbs02.zcs-production.pri[ 172.28.168.65] said: 552 5.2.2 Over quota (in reply to end of DATA command) Reporting-MTA: dns; mailhub.siol.net X-Zimbra-Queue-ID: 55B6B520348 X-Zimbra-Sender: rfc822; meikel.miklic@tocom.si Arrival-Date: Thu, 10 Dec 2015 10:06:54 +0100 (CET) Final-Recipient: rfc822; 15371166@users.siol.net Original-Recipient: rfc822;ostrez.peter@siol.net Action: failed Status: 5.2.2 Remote-MTA: dns; psrvmbs02.zcs-production.pri Diagnostic-Code: smtp;
Delay In Emails recieved
Hi... There is a huge delay between emails sent and arrival ... this is having an impact in terms of my response
cant access my zoho CRM
hi can oyu help me guys i cant open my ZOHO CRM they are asking for sign-in code verification, i dont have acces with my phone number 09154311271 what can i do?
Unable to send message;Reason:554 5.2.3 Mail Policy violation : Mail Size exceeds limit
I keep getting this error. Unable to send message;Reason:554 5.2.3 Mail Policy violation : Mail Size exceeds limit And the mail size is smaller than 25Mb -Roger
How to unblock "mail outgoing" for good ?
Approximately a week ago I first got the message: User : jenny at saulwickartonline dot com Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000] I checked the email I had sent in the preceding 24 hours, the size was really small (a few MB). The mail storage quota was given as 5% used. I did not understand the message about the total mail size (512,000). Is the unit MB? Is this total mail size that of all all mail sent in the past? or of the mail sent
Unable to create IMAP account on iPhone - issue with IMAP server?
Is there currently an issue with the IMAP server imap.zoho.com? I had set up an IMAP account on my iPhone and was getting emails just fine until a few days ago. Now I'm getting nothing. I've deleted the IMAP account and tried to recreate it but it's saying my username and/or password aren't valid. I have no issues accessing my email through the web interface; it's just the IMAP account on my iPhone that's the issue. I've verified that I'm using SSL for IMAP (incoming) and SMTP (outgoing) with
unable to send to email to .lb domains
I'm unable to send emails from zoho mail (using my copharma-lb.com domain) to addresses ending with .lb I have tried this with addresses having 2 different .lb domain names Emails to other non-lb domains (such as hotmail, gmail etc) work fine. Appreciate any help in resolving. Thank you
problem with sending email to an already known user
I sent an email to a contact @fastwebnet.it. I use to send him a lot of email during the past year without any kind of problem. But in the past two week couldn't be able to send him any email I got this error: ERROR_CODE :554, ERROR_CODE :Message refused What can I do?
I am unable to delete a group email
I created a group but after deleting the group it continues to show up as a group in certain places even when it no longer exists. When I go to remove it from the user it is still "stuck to" it tells me "You are not authorized to perform this operation ". Additionally I cannot use the email it was created under as it still thinks its there somehow. I want to re-use the email extension the group was under for something else. Is there some way to remove this phantom group?
No help from support
Is there somebody still working in your support departement. I want to switch to the new version for more than 3 months and I still don't receive any feedback from you. i'm starting gathering my datas. As an HR consultant, i will strongly recommend to all my clients to never switch to ZOHO.
Problem with zoho campaigns Sync
Hello I am trying to sync my Zoho Campaigns account with my Zoho CRM, but I get the following error: This CRM account is already used in some other org I Need configure Sync Contacts from Zoho Services but I received this error. Thanks
Limit exceeded
Hi, I'm getting the below error while updating one of my record. Record ID No: 190193000013538102 Form url: https://creator.zoho.com/piju2111/penta-crm-15/#Form:To_Do_Form Error Message: The number of deluge statement execution limit exceeded the maximum limit. Solutions tried: Tried using different variable (input3. ), getting same error. Note: I have given access to support to solve the issue. Thanks
Our Google Calendars are now no longer Syncing with our Zoho Calendar.
I was working in the CRM last night around 6 pm est and the Google Calendar sync was working fine. This morning all of our staff's Google calendars are no longer syncing with their Zoho Calendar. Is anyone else having this same issue? Please note we just changed our primary domain with our Google Apps account and for all our email accounts about two weeks ago. I have also updated my Zoho account to use the new domain email as the primary domain. However, this was working yesterday, so I'm sure why
Unblock Daily Mail Bounce Count Exceeds Limit
Please unblock me. reginaldo@jaripark.com.br
Archived a project, but now have an empty live project
I archived a project which has recently been completed. After archiving I am left with an empty project in the 'view by client' view. I have deleted this project several times but it always reappears. In the archived projects, i have the full project with all tasks etc. How can I permanently remove the empty project that was created?
Unable to create an email account
I have setup a new user account but got an "Internal Error Occurs" and the associated email account was not created. I have tried to create the email account numerous times but keep getting the same error. I even deleted the new user account completely and set it up again but the problem persists. I setup another new user just a few days ago and that one worked perfectly.
Unable to migrate mail from Outlook.com
Hi I'm trying to migrate three accounts from Outlook.com. One has worked just fine and pulled everything over from Outlook via the pop3.live.com. The other two produce this error: Authentication details provided was rejected by Source server. Kindly provide valid username and password. We've checked and can login to live.com with the supplied credentials. Any help appreciated. Russell.
My campaign is not reviewd
Hi I sent a campaign for review to your team 1 hour back still it has not been approved. Please look into the matter approve asap. I have to send this campaign today any how. Thanks & Regards, Pooja
Cant add permission for using Office plug in
Succesfully installed the office plug in Attempting to sign in from MS-Word - add-in does not accept the user+password Attempting to add app permissions, followed the instructions here https://www.zoho.com/crm/help/office/install-plug-in-for-microsoft-office.html. The instructions say: 2. In the Profiles page, click Edit for the user's profile. 3. Under Apps Permissions, select the Zoho CRM Plug-in for Microsoft Office check box. However, when editing the 'Administrator' profile, there isn't an
no email received all day
Have been traveling and thought perhaps it was an internet connection issue -- all other internet working except no Zoho email in my business inbox. Please help! SL
Create domain based email account in Zoho. <username>@<domain.com>
It doesn't work. I've verified my domain but I'm stucked at the welcome to Zoho ail screen. When I click the proceed button nothing happens. I am not able to create any account so can not complete the email setup. Please help.
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