Emergency our website is down
It went down sometime on Sunday and this is our busy time of the year. Can someone please look into this as soon as possible? www.haganflynn.com
Contact Form - Does not appear on published website
I have seen this a few times now. The contact form is there on the site editor, but on the published site it does not appear. Have tried both Safari and Chrome browsers - but the same situation on both...no contact form!!! Anyone have any ideas how to fix this? (it's very annoying). Thanks in advance.
Add user problem
Hello, I try add user ecabezas@industriamaster.com, but appears always on the invitation list. Then, I can't add this user. Perhaps to do so, you should remove this account from your database. I await your response. Thanks, Miguel
Cannot logon to any accounts on domain
Cannot logon to any accounts in another domain. Domain is novyender.com. When logon is attempted the sign on button goest to 'signing in' and then nothing. It just sits there and spins. Passing message along for a fellow admin and will tell him your reply. He cannot sign on or get to control panel. Thanks
Automation rule on new lead - not working in free edition
Hi I am using the free edition and created automation rule based on new lead record. The rule set to execute on create. The criteria is a name of a user that is opening lead. The lead is created via API integration from our WordPress based Website. Once the rule is triggered it should send email using Email Template. For some reason we did not manage to get the emails once new lead was created. Any idea what we can do to fix this ? or maybe there is another way to get such notification on new
Mails from approved contacts in spam folder
Hello every1 Topic's title already explains the problem. I just startet with Zoho Mail and only have 1 contact in my address book so far. This contact has 3 different mail addresses. But though I saved this contact in my contact list, mails from him always land in my spam folder. That's quite annoying, 'cause I don't see his mails, when I synchronize on my mobile. Any idea to solve this problem? Thanks in advance
Week number wrong
Hi! Week number in calendar goes from week 53 direct to week 2. Week 1 2016 is missing and that makes the hole 2016 wrong. Hope you can fix it soon. Best regards.
Company domain on personal account
I have two zoho mail account...one my personal account and the other is company account. I have a .in domain of my company on my personal zoho account taken from zoho only. How to transfer this domain on my company zoho account?
User already invited
I add a new user but Zoho tells me user already invited. So the email address needs to be deleted from the database. The email address is: info@theandescleaning.com Please help me as soon as possible! Thank you.
WordPress Contact Form 7
Hello all, I'm having trouble recieving emails from my WordPress website www.miruta.la (hosted in GoDaddy) using the plugin Contact Form 7, when I use my personal email there is not problem, but when I try to use the Zoho ones I never get them, I read about sending them trough the plugin WP Mail SMTP yet it was an unsuccessful attempt. Contact Form 7 Settings: WP Mail SMTP Settings: GoDaddy MX Records: Debug log: Test Message Sent The result was: bool(false)
The full debugging output is shown below:
Are IMAP servers down?
IMAP suddenly stopped working on my mac mail!!
source attribution code
We are looking for the source attribution code to append to the click through URLs that will be on our site. This code should pre-populate the following field to default to Monster so you can accurately keep track of the traffic coming from Monster: It’s possible it’s something like: &embedsource=Monster
Problem with strange emails in Sent folder
There are tons and tons of emails in my Sent folder that I didn't send, in a foreign language I don't recognize. Does this mean someone has hacked into my email? What do I do to stop this and get rid of them? Please help, thanks.
Error of error report form (no, it is not a joke)
When I got error sign with appology and recommendation to report or try again later I filled in the form and tried to submit. It showed me "unable to process" report. Please, please fix the error of error reporting form, you poor lame bastards. It is the most frequently used function in Recruit by far. :-D
Insert record function stopped working and cant access usage limits
Out of no where we are unable to insert records using functions and it seems we cant see our usage limits section any more. It just loads but will not show any date. Im thinking maybe we have gone over our record limit and so we cant insert any more records. I have added another 10k records but still cant insert records or see how many records we have used in the add-ons usage limit section of setup. Please help, the error message i get when inserting records does not say much but here it is...
Reason:Authentication failed:554 5.1.8 Sender Address Blocked
pls unblock my account.....kunal@perfectcreationsindia.com
Job Openings - cant open it.
Hello, when I click on "Job openings" tab betwen Home and Candidates tab, it show me error and recommendation like to try again later. This lasts for week. This is reccurring error, my colleaques have the same issue.
Expense details text-box formatting
For some reason the text box on expense details disregards new lines (Enter key) and just mashes all of the text together once saved. We have a lot of details with certain expenses and we need the formatting to stay intact as entered by the user. This problem is not present on the bank transaction details window (as you can see from my attachments). I assume the correction for this "Bug/Mistake" is very simple as it is only a text box.
Letters are garbled
From just today, letters in all emails that we sent were garbled. So clients sent us the reply, saying " As letters are garbled, we can't read them". We have been able to use Japanese version in Japanese without problem from the beginning. When will it be fixed?
Change default sender email address
Hi, When I am creating a new email, the sender address is xxxx.xxxx@zoho.com, and not my Adgotec.com default address. Can I change that, or can you change this for me?
File Download Links
Hi, I am using the " download links " for the files I uploaded to zoho. I am trying to use the links to place a download link at my website. Issue is , whenever the link is clicked , the files open in zoho show. What I want is the download option to appear. Any help is appreciated.
Login problem with 2-factor when receiving code via SMS
Hi there, I am managing a number of different accounts for different customers. Today I am experiencing problems with regards to 2-Factor verification. The accounts with 2-Factor verification via Google Authenticator work fine. However, the accounts that have 2-Factor verification where I receive the code via SMS now ALL have the same problem. Here is what to do to replicate the problem: 1) Goto the Zoho mail login page at https://www.zoho.com/mail/ 2) Input my email and password and click "Sign
Visa Debit Account
My Visa Debit Account is my main account and is linked to my EFTPOS machine meaning that all my transaction including direct deposits from clients. Zoho books adds the feed as a Credit Card Account and there for list's it as a LIABILITY account instead
Problem with custom function
Hi, I'm in trial period of Zoho CRM Enterprise and I'm making some tests to see if I really will use it... Well, one of my test is automation with custom functions to rollup values to potencials from products.. but it does not work.. I've already tried various codes including examples from gallery and nothing works!! To this post, the error I'm talking about happens with default function "Roll-up Potential Amount to Accounts" without any modifications... Here's the response I got from Zoho: Execution
Zoho Docs Desktop synchronosation Linux-based
Hello, I tried to install the synchronosation software for Ubuntu (x64) but the download doesn't seem to contain a DEB-file! It does has 2 files to install and to uninstall and 1 hidden setup file, but clicking those files brings me to the help pages of Zoho Docs. So, we (I) can't install the software. Any solutions? Kind regards Andy,
Problem with incoming emails
Dear Zoho, Once again we are facing the same problem with delayed incoming emails. Can you just be more reliable with your status updates? This is not a personal email account; this is a PROFESSIONAL ONE!!! Thanks!!!
email
Hi, My email is down for the second day.. unexpected server error. email susan.forshaw@selstra.com Please help!! Thanks
My zohomail is blocked!!!!
Hi, I bought a new zohomail plan few minutes ago. I'm with a strange message on my zohomail account. See bellow: My questions: 1- Now, I have a Standard 10GB plan. When that problem on my account will be over? 2- I bought this plan to 3 users. How can I to link users with this payments? ==== The problem is alive! I'm waiting your reply since 12/10/2015! Please, help me! André ==== I wrote to support 4 days ago!!!!
adjustments in crm data through worksheet editor not working
I am trying to update data in crm through the zoho worksheet, but my updates are not saved after I saved them. Need to get a mailing out by tomorrow, so very frustrating !! Can anyone help me? TXS
Mail sent from Zoho to Gmail not received for an hour
I had asked a friend of mine who is also hosting mails on Zoho server to send me a mail on my Gmail ID, I received it after an hour of sending. Similarly I have sent a mail from my email hosted on Zoho (gvalani.net) at 4:02 PM and I have not received it till 4:17 PM. Is your mail server having problems Please help Sunil Gvalani
Crappy customer support
I requested to switch to the new ZOHO version more than two months agos.Endless request, several promises to call me back and still nothing.Zoho has the worst customer service I have ever seen. I will probably leave before ever seing the new version.
Can't send email. Sorry, we are unable to process your request.
I can't send an email to a specific email address (gmail account). I get an error message "Sorry, we are unable to process your request." But emailing to other addresses work fine.
553 Relaying disallowed
Hi Support I have an issue when sending emails from antipodeansenroute.com using the zoho mail. I have my domain verfied with Zoho mail via a CNAME and the mx records as below: # # MX record # @antipodeansenroute.com::mx.zohomail.com:15:300 # # CNAME Verification # @antipodeansenroute.com::[randomnumber].zmverify.zoho.com:300 I have an email form on antipodeansenroute.com with: $emailMethod = 'smtp'; // REQUIRED value. Options: 'smtp' , 'phpmail' // Outgoing Server Settings - replace
I cannot recive emails, I changed MX record but nothing
Hi, I updated the MX record. it was yesterday, same problem I can send email but i cannot recive since one week at least" I refresh the dominan, couples houes ago still nothing. I preciate any help
Cannot copy mail to Send Folder
I have been getting this error message all day, so much so that it is getting in the way of work. Also emails are not being downloaded for a very long time, so it seems that there are major problems with your servers. Can you please advise and help me to get rid of the error message? Thanks.
Mail Account Blocked Max Exceeded
Account blocked now for 3 days. I have sent 3 emails to support with not a single reply. My mail account remains blocked but I have already paid to add an extra 5gb but can not unblock the account ... I do not understand why. I click on the unblock link or try from "settings" put in the code and it keeps saying delete 5% of the emails to free up space. BUT I HAVE ALREADY ADDED AN EXTRA 5GB I can not receive or send emails , this is ridiculous. I have sent you 3 emails requesting help and there has been no
Cannot recieve emails sent to Zoho Mail
Hello, I am having a really terrible issue. For some reason, when I send an email to my zoho mail address, it bounces back, saying something like "the server did not accept our requests to connect". This happens with my gmail. I am trying it with my hotmail to see if it will do the same thing. But I think that when anyone sends an email, regardless of what email company they use, the email doesn't come through. I think it is something wrong with Zoho Mail. I have checked our DNS configurations and
Existing Email ID
We're having a problem creating a specific email ID (a.saad@ghcqatar.com) instead of being added to the email accounts, it's being moved to the invitation list. Thanks in advance
Mail.app on El Capitan having problems connecting to Zoho Mail
Mail.app gets stuck while trying to download new mail. I can see the mail via the web interface but cannot receive. I gave an IMAP account. Any known bugs with El Capitan? Going crazy.....help would be appreciated.
emailing between two zoho accounts
I set up an email account for one entity which is working fine. I changed the mx addresses at godaddy and all was fine.There are two email addresses in that account. I then set up another account for a subdivision we created using a different email address. I did the same thing at godaddy and then ran into some issues. Two things happened. I was not able to send emails from the new to the original account and the original account was unable to receive any emails from anywhere. In order to restore
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