USER_NOT_ACTIVE#home i
USER_NOT_ACTIVE#home is appearing on iPhone after creating Free account for CRM. Does someone know why?
new basic role in zoho
need a new role on zoho, where the user can only change minimal changes on the status of openings, either in single or mass, does this require to subscribe for a paid user ?
Please downgrade my account to free
I signed up to Zoho because it said "Sign up for Free"... and now when I enter my account it says that "Your enterprise account will expire in 15 days". Please downgrade my account to free. Thanks
Copy Customization Error
Hi, I have already paid to be a user of zoho and wanted to make the Copy Customization from the other account but it shows up an error "Reason : crm.copy.config.staffing.mismatch". Can you help on that urgently? I need urgently the same configuration/data for the new zoho. Thanks,
Missing IMAP Folder
Hello, My folder "Comfort Door" is missing from my email account. This is a huge folder, with all emails from my company. I really need this. Around 3 years of emails. Help me out here, please!
I am not receive incoming emails messages
Hi guys, I've recently set up my email through both zoho from my wix domain name. I can send messages via my iOS email client but unable to receive emails on either my iphone nor my ZOHO inbox. Can someone please assist me? Thanks, Rei
(urgent issue) Error sending email: Domain Not Resolved
Hi Sir, We got sending issue as following. Could you advise it ? From : <mailer-daemon@mail.zoho.com> To : <jennyz@lemon247.com> Date : Thu, 19 Nov 2015 14:02:16 -0500 Subject : Undelivered Mail Returned to Sender ============ Forwarded message ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. MFrankowski@wvschools.ca Domain Not Resolved Received:from mail.zoho.com
Unable to update main table basis sub-table values
Hi I have been trying various methods to do so for the last 2-3 days. Basically, I have the following structure: 1. Main table with fields: OrderID, customername, orderstatus 2. Sub-table with fields: ShopOrderID, shopname, shopstatus OrderID and ShopOrderID are bidirectional fields linked to each other. It is a one to many relationship with multiple rows for each main row I have managed to write a function that updates shopstatus basis update in orderstatus. I wish to update orderstatus if the shopstatus
Overwriting of candidates
We seem to be experiencing a problem where candidates or agencies are uploading CV's but they are overwriting each other.. comments from the orginal candidates are staying in. Please advise
Problem
I must have done something wrong in email .I clicked something and the page of my email turned to a page where there is not my Innox and so on but written on the top Migrate to New Zoho Mail . how can change back to my mail ??/ Thanks
Hebrew Support in Zoho Mail
I'm an Israeli and Hebrew support in Zoho is broken. Hebrew letters are removed completly. Here's the text snippet sent directly from iPhone: רועי מה דעתך? Sent from my iPhone And here's what I got: ? Sent from my iPhone
No able to create account as it is listed in Invitation list
Hi When trying to create infant@mindwealth.com error show user already exist as this email id is already in invitation list. How to fix this? Similar problem mentioned here: https://help.zoho.com/portal/en/community/topic/can-t-create-mail-sale-megavietphat-com
Not receiving e-mail from hotmail.com
My setup is working for a wild now but today by talking to one of my friend I came accross a realy big problem. I don't receive e-mail from hotmail.com; at least each e-mail I tried (I created one and asked friend to sent me e-mail from there hotmail.com adress) But I receive e-mail from hotmail.ca... Added hotmail.com and even tried add complete e-mail in the white list. That doesn't work.
Not recognizing signatures
For some reason, I have made multiple signatures, but they are not showing up, when I click the option to add my signature on the draft screen, they are nowhere to be found. Anyone have a similar problem that may have found a solution? It'd be greatly appreciated. m
Cannot receive emails
i can send emails but cannot on both of the below accounts mark.horner@alinetech.com.au gobrien@alinetech.com.au i paid up and set up but now emails not coming to my inbox's
It seems that suffer a denial of service!
Slow to access my account Zoho and even enter your own page. Help. Just the last week I renewed the license and I'm regretting. I'm sorry but it's true.
Upgrade not done after payment
our account is not upgraded with 5 GB after payment -please assist immediately
Unwanted second notification email is sent with subject 'str str'
HI When a use fills in my form, it then sends out an automated notification email. That is fine. It then sends out a second notification email with the subject line 'str str' and the content seems to be a very old version (when I was testing it out). Does anyone have any ideas? I have tried creating new rules but this doesn't resolve it. Hope you can help Steve
Native App Signature Problem
Good day, Im trying to retrieve the url information of a signature field but I got some problems: Sometimes I capture the signature in native app and sometimes I capture in the browser way. In the On Sucess I have this part of code imagelnk = input.SignatureField; The problem is that when I submit the form in the native app this value takes in the On Sucess 1448464101903_Signature.jpg If I check the Url of the image signature is a png file. I try replacing the string extension to match the png file,
Archived email not showing
I archive my email to a folder called "archived communication". Emails that I archive are sometimes not in that folder. I can do a search and find a specific email, but if I go in to the Archived Comm folder and browse I do not see it. What gives?
Recruit Candidate Search not working - no results
Hi, Is there a problem with the candidate search function? It is showing 'no results' for anything that we put in? Was working fine this morning but is no longer throwing up results. Thanks,
Reports - crush
Hello, when I try to run a report in a report module the whole browser crushes. Can you fix it? Thank you Miroslava
Tags duplicate by themselves
Hello, recently we noticed, that tags started duplicated themselves, some even triple themselves. These are old tags, not new ones. Can you please help? Thank you Miroslava
System freeze when adding a tag
Hello, when we want to add a tag, the system freezes for a minute a so. can you please help? It is very annoying and also everything takes much longer (so we spent more money on support, since they cannot work properly). Thank you Miroslava
Issue retrieving mails through gmail
Mon, Nov 23, 2015 at 12:33 PM Error: Server is temporarily unavailable. Server returned error "Error in RETR command: What does it mean to live <"off the grid"?>"
Form View not showing column
I have added a new date field to my form, and even though it is showing in the Column Properties edit columns, it doesn't actually show up in the view itself. I have tried deleting it, and re-adding it from the right hand "store" of columns, but it's still not showing.
Mail status error
Hello A past fev days i have a problem with gmail email account when i want to sedn an email, the status code is: ----- The following addresses had fatal errors ----- [Status: Error, Address: <email@gmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Please help
Zoho Mail - Streams. Group email address case sensitive ?
Hi, taking our first steps with Zoho Mail we came across some unexpected behaviour when using streams: If an outside email is sent to a Zoho Mail group with the streams feature enabled, and the receiving group email address is spelled in small characters only, the email is correctly displayed both in the group members' email inbox and the respective group stream. If an outside email is sent to a Zoho Mail group with the streams feature enabled, and the receiving group email address is spelled in
HELP!!!! hotmail/live/outlook/yahoo is bouncing back my emails
seems microsoft and yahoo has blocked zoho PLEASE HELP
I can send mail but cant receive
Please can you help me with this as soon as possible, i would really appreciate it. I can send mail but cant receive info@gibasaurus.com Thank you
Unable to export Lead report
Permission Denied Sorry! You cannot export this report because you do not have the permission to export one or more modules that are part of this report. To export the report, please provide export permissions to those modules in Profiles settings.
Plugin for MS Outlook 2013 32-bit not working
Zoho CRM Plugin for MS Outlook 2013 32-bit not working. Uninstalled and reinstalled it several times with no success. Please assist. Thanks.
Zoho CRM running very slowly
Our Zoho CRM is running incredibly slowly within the office, this began last week but is still occuring now. Loading the page will take minutes and I can´t use support chat. Is this a known issue? Thank you.
Sending Email - problems with text appearance
Hello everybody, Since yesterday I have problems in sending email directly out of Zoho CRM. If I want to send an email, somehow it does not load the text/signature etc... It stay blank. What the cause? Regards, Phil
When I convert a lead, the account dissapear and the lead dissapear. The data is missing.
The lead has customs fields and and the whole form is modified. The account form was also modified and all the new fields were mapped among them. The data is uploaded in bulk to the leads. When I try to convert a lead into an account, the lead dissapear, but doesn´t get converted into an account. The data is just missing. I hope someone can help us, thanks.
pop3 does not fetch messages
I have just today subscribed to zoho email set up two domains to use with it. I have enabled Pop3 and SMTP to use with outlook. I have configured the outlook account for SMTP and Pop3 as directed in the Outlook Pop access FAQ. When I use the test button in the Outlook account configuration it works with no errors. I can send messages via SMTP but pop3 does not fetch any of the messages in my zoho inbox that I can verify are there through web mail. I don't see anything in the troubleshooting logs
Need admin password
Don't think I ever had an admin password. Please send old pw, new pw, or instructions how to reset admin pw to my email address.
Is anyone at Zoho going to respond to the mail problem???
Disappointed with the lack of replies found so far to the problems of receiving emails today.
Email forwarding and lost emails issues
Hi Support, Please urgently help. I'm facing the same issue with forwarding emails to Gmail. It was working fine till few days back and no settings has been changed since. I noticed this when the obvious email notifications such as Facebook's doesn't get forwarded. Thinking this could be another of Zoho's few hours email delayed issue, I decided to be patient but apparently it's a different issue. Tried removing the forwarding, then re-add and verified, still no forwarding. Worst case there maybe
I got the message " User already exist" and create invitacion
Hi support, Please help me to resolve this issue, i'm trying to create email coordinadora.sig@transportadorasanpablo.com from super account administrador@ transportadorasanpablo.com , but it was show me , account already exist, and create a invitacion. Thanks!
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