unable to receive or send mail please help
I have been unable to receive or send any mail for the past 3 weeks. prior to that everything was working fine please help, it is urgent. regards, Frank "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxx@optusnet.com.auDropped by Administrator. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1441259501584628.0499699162868; Wed, 2 Sep 2015 22:51:41 -0700
No organisation wide archive rules?
There does not seem a way to set a archive rules for everyone in an organisation. This means each user has to set a rule himself, which may be fine if there are two or three powerusers, but in large organisations, this will be a problem. How can I create archive rules to deal with and apply to all users? Organisations typically set rules that should apply to everyone, so this is a very real need.
Archive policy not applied to folders
In setting up the users on a domain, I noticed the following problem: When I create an archive rule or simply apply the default (archive after 3 months), the rule has not effect. I have used "apply to all folders" and when I return to that setting, it is set correctly, yet older mail that should be archived is not. Is this a bug or how does one apply an archive setting to all folders automatically?
CRM Emails not loading
My team is unable to send emails through the CRM. This is happening on all leads! Imported or entered individually doesn't matter.
Cant Sync Zoho with Windows Phone 8
Hi i try to sync my windows phone 8 with zoho like it is showing on http://zsync.zohosites.com/Windows.html But i getting consistantly the error code 80004005 with the message there is a problem during the snyc..... any ideas? And yes it dosen't sync anything... cheers amir
No one in my organization can receive mails from external clients.
Hello, I have checked my MX records and these seems to be good. No one have recieved mails since the 05 of september. I have not reached my max accounts and no one have reached max email capacity. Best regards
Delete my Domain it can not be deleted from control panel
ashaorganization.in
Disassociating an email address from a Campaign App
I need to know how to disassociate an email address from a Campaign App so it can be associated and verified with a different Campaign App. I have already deleted it from the approved senders list but it still cannot be added to the new Campaign App.
User interface header glitch
We have had a strange glitch in the User Interface of zoho for quite some time. I will explain it in words then i have provided a video as well. Any one else had this problem is there a fix? Basically if we execute a function that opens a record list in a zoho overlay popup then delete a record we are left with the header of the record view being covered by the one from the popup. The page needs to be refreshed to get the interface back to normal. http://screencast.com/t/2RkzK3YQ5 I have included
Navigation Link from GApps
after updating my email address and login, my GApps navigation link doesn't open the Zoho recruit any more. When I click on the icon, the link is redirected a few times and the page stays blank. Before it was working great where it pulled up Zoho Recruit with one click.
Bug with Subform and loading
hello, i have a Form1 with a subform wich is a lookup to Form2. I add many rows in my subform with script deluge, no problem. but i want add a check on the Edit on my Form1. by example i write for each line in subform { alert "in the list"; } even if i have 50 rows in my subform the script don't enter in the for each ? Why ? thanks you
Task hours in resource utilization
Hi! If I open the Resource Utilization view, the default view is current week. If I change this to month, the little blue boxes which tells me the work for each task disappears. This is very unfortunate as they are extremely useful both for visualization and for "task tuning". Would it be possible to add these boxes to the monthly view as well? Best Regards Johan
Zoho and Word Docs
The Documents tab within CRM royally messes up the formatting of Word documents, rending it nearly useless. Please, please make the two work better together. It is causing more problems than it's worth and is a huge waste of time to have to reformat documents simply because I'm trying to share them with my team.
Missing emails
I am missing about a dozen emails. They show correctly, but when I attempt to open them it errors out. All other email opens fine. I have tried accessing them from 4 different computers, 3 different browsers, and my phone and it does the same thing. Please advise.
Zoho Creator backup doesn't backup custom deluge script logic from pages, validations, etc?
I backed up and downloaded my application and looked through the files. It looks like pages and validations, etc (deluge scripts) are not backed up? I am shocked to see this as I invest countless hours into developing these scripts, why are they not backed up as part of the regular backup process? Is there any way to back these up all at once or do I have to manually back up each of these on my own?
Something is wrong with ID's on a Form that I have
Something very weird is going on with Form records that I have. I am seeing bizarre behavior of not finding records when I try a fetch also in my page code. I have two records in the Form and am viewing a report, I have attached a screenshot of the report. It shows both records as having the same ID field. When I click on an ID field and copy it, the value that I paste is: 2940790000000069000 This is different than what shows in the report for this field. This is really pretty crazy and very concerning.
mail
Good day , the subject f is that the mail confirmation comes a the same account that try to register : administracion@granjalacastellana.com.ar and power without entering any create or can activate from the link . The Account is that the same problem appears in email invitation list , according to what I read you should release this account so you can create it. Attached screenshot. Please create urgent need . watch this forum : https://help.zoho.com/portal/en/community/topic/user-is-getting-moved-to-invitation-list
Cant purchase new domain
Hello, I've fully edited my site. .When it was ready to publish The domain cant be purchased.. Shows Reason: Sorry , we are unable to process your request, please contact support@zohomail.com Yesterday I've published with a free sub domain... today I unpublished that and tried to purchase to publish with my own domain... But it shows like this.. And I cant even publish it with free domain... How can I proceed to buy Please help... Thank you.
Unable to purchase new domain
I have a sites account and am attempting to purchase a new domain. Once I submit my billing information I am presented with the following error message: We regret to inform you that registration has failed Reason: Sorry , we are unable to process your request, please contact support@zohomail.com I have tried using different payment methods and different browsers. Please let me know if there is anything else I can do! Thanks, Lisa
Urgently Need Upgrading Account
Hello, I urgently need to upgrade our ZohoMail service by two new accounts. As I wrote in many emails sent to sales@zohocorp.com and payments@zohocorp.com , i can't buy it until You unlock the PayPal contract again (paypal told me to do so). What can i do? Can You help me? Thanks
Insufficient Privileges error on using Open in new tab and reports - No access changes made
This just started happening yesterday - there are functions that are giving us a Insufficient Privileges error. 1.) Open via right click open in new tab - will no longer open the contact record it throws an error message. 2.) Export of reports = same screen - Insufficient Privileges. No changes have been made to settings - Chrome is up to date and cleared cache this is still an issue. Any suggestions? Leah Edwards
Linkedin/Zoho
Hello, I have some issue with Linkedin through Zoho, when I try to link candidates with their linkedin profiles. I almost always the same error message (woho recruit could not connect to Linkedin. Try again later". Regards Olivier
Share Records with Groups
how can i set up the crm to share records within the groups only? ie. users in group 1 can only see records in group 1? I tried following <https://www.zoho.com/crm/help/security/create-groups.html#Share_Records_with_Groups> and tried to set up data sharing rules. However, I get an error saying I need to upgrade from Professional to Enterprise. What am I doing wrong?
Outllook 2013 Exchange Active Sync (EAS) sending error - Undelivered Mail Returned to Sender
Hello, we are receiving these automatic replies when sending from Outlook 2013 (setup with Exchange Active Sync) to @outlook.com, @hotmail.com, @live.com, etc. Sending directly from the web is working. Receiving emails is working fine also. Here is an example of one. Thanks! -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: lunes, 31 de agosto de 2015 9:09 p. m. To: matias@devoto.co Subject: Undelivered Mail Returned to Sender This message was
modules customizing unavailables
Hi, I need to create custom modules and custom fields but its not available like in the manual. Can you help me? Thanks! https://www.zoho.com/crm/help/customization/module-builder.html#Create_Custom_Modules
Payment terms glitch
Hi we have noticed that when we go to select the payment terms in an invoice we cannot select the first tow items, instead we must select another item further down the list, once this has been done then you can go and select either of the first two items. Here is a link to a Dropbox video I took of the screen when this was happening https://www.dropbox.com/s/yisfgdl5tivi1cw/CapturedMovie_converted.avi?dl=0
Error in Inserting Data
I am facing the issue Leads not created. API Response : 4401 Unable to populate data, please check if mandatory value is entered correctly. It is running since last day. We have not change anything please help out
search problems
Hi - I seem to have a problem searching - if I search in the normal search bar (i usually search by surname or company name) - no returns are shown. If I then use the advanced search I can find the individual or company I want - this has been like this for a few days now. Please help - this has become most frustrating.
Changing outgoing bstaff to new staff and associating their clients and candidates to new staff
I want to change Beth Reardon names and associated clients and candidates to to Josh Holland and then delete her. I want to change Nicole Bland names and associated clients and candidates to to Amie Greensted and then delete her. How do I do that. That way we keep the same amount of users.
Comprar Zoho
Quiero comprar Zoho, pero cuando ingreso los datos de mi tarjeta me salta un error , y me Recomienda Que Me Haga Una Cuenta en PayPal Poder Para Hacer el pago ... mi intención es pagarlo directamente con la Tarjeta de Crédito. como me pueden Ayudar? adjunto la imagen donde me salta el error.
Search bar fix
Hi, Searching for Clients and contacts on the search bar doesn't seem to work. But it does work on candidates. Please check on this.
Can't add/change/delete "Candidate status" choices
I can't change/add "Candidate Status" choices. There's a lock sign in the Module edit page. We are on paid account. Why can't we do this? There are just too many problems with new version. You should covered all of these before releasing it.
my mailbox is empty
I lost all the content of my mailbox
Google Sheets Integration Challenges
We have had some reoccurring challenges with integrating our surveys with Google Sheets. There will be times where some of the survey results don't synchronize across. If we remove the integration and then re-integrate the survey with the sheet, those missing records will then appear on the sheet. There were also some problems where answers to matrix questions where not appearing on the Google Sheet, but it seems like that was a separate issue that we opened a ticket regarding and has been resolved
Task list cuts off task information (e.g. Owner, Start Date, Due Date)
Hello, The task list cuts off the Owner, Start Date and Due Date as per the below image. I get this in both Chrome and Internet Explorer. I have stretched the window the whole way across my 24" widescreen and get the same thing. Help!
Sync Problem between Contact Manager and Campaigns
I have a sync between Contact Manager and Campaigns but it doesn't work. Campaigns App can get only users and cannot get real contacts from contact managers. Please could you give a quick response about that because we have to send campaigns to our clients immediately, thank you.
Embedded iFrame and Internet Explorer and Safari Not Working
When using embedded iFrame with Safari either on phone or Mac or Internet Explorer v. 9 or 11, the user experiences "please wait" and it does not submit or go to next URL. Here is a screencast: http://cl.ly/image/3K1Y0a373T33/Screen%20Recording%202014-12-28%20at%2008.31%20AM.gif The same embedded form is working fine in Chrome and FireFox. Also, when you login to Creator and submit using Safari it works. So it is the embedded iFrame code that is the issue with Safari.
Website verification problem!
Hi Can someone tell me how to verify ownership of a website when using weebly as the host Thanks
Issue with annual subcription
Unable to change profile role. I am aware of the navigation path. please don't revert with navigation path Rgrds
Issue with resume import
How many resumes can be added from the feature Import from document in standard edition.
Next Page