Export data
I have over 10,000 resumes that I would like to export. When exporting, there is only 5000 resume that are been exported. How do I transfer all the 10,000 at once? Please let me know,
IMAP
Hi, I am using Zoho mail client and using IMAP on my iPhone. It doesn't seem to be working. but i can still access mails on web mail. please can you look into this. Thanks Sanjeewa
The email address is already registered with another account which is not a part of this organization.
Hi I'm trying to add sue@sbconsulting.org.uk to my account and I get the following error message The email address is already registered with another account which is not a part of this organization. as this is the main email address I use for my work I'm a very concerned at not being able to transfer it to Zoho Any help you can offer will be much appreciated. Sue
Unable to Send and Receive Attachments with Tickets
We are not able to send and/or receive attachments through the system. Is there an easy solution for this? Thanks in advance! Carol Griffeth Senior Manager, Product Support
Task Priority Error
There is an error when organizing tasks by priority in the CRM. I am currently using it in Spanish and I´m not sure if this error is exclusively for the language or if it is a global issue. Instead of placing events and tasks in the appropiate Highest > High > Normal > Low >Lowest order, the priority gets mixed for Highest and High categories, resulting in: High > Highest > Normal > Low > Lowest when we try to order them both by ascending and descending.
Regarding Web form
I have created a web form in my zoho account. How this web form will capture the details entered in the location page URL and load those details in the leads. I have tested and it is not working. Please let me know the proper way to use the webform.
Client User Responding to Forum Post
We have a client user who is responding to a forum post via e-mail. He clicks the button to reply, the correct e-mail address comes up, but the response is not making it into the project itself - not on the forum, nor anywhere else. He has encountered this issue multiple times now. Any thoughts on what he may be doing wrong, if anything? Thanks for your help!
postUrl broken since last hour
Hi There, All of my functions that use the postUrl function are returning errors at the moment. This has been happening for the last hour. Regards, Ben
Email sync with Zoho recruit & google app not working
Gmail and emails not syncing to zoho recruit after changing password.
Unblock my account
Hello, My account abhishek@industryarc.com has been blocked. Can you please unblock it so that I can start sending emails. I hope you understand that my firm relies on your platform for its daily operations. Any inconvenience caused is deeply regretted. Thanks a lot, Abhishek
Fonts inconsistent across devices.
Hi Guys, This is pretty serious. I sent a campaign today using a font (Calibri), and in my haste, forgot to check the test on my iPhone. Disaster. Fonts were crappy and inconsistent in SIZE as well as the font itself. Calibri seems to resolve as Trebuchet on an iPhone. I notice there is a serious bug when changing font size to 11 points while editing - all formatting disappears! I showed this to Naveen on shared screen session. PLEASE fix these, or at least offer an iPhone/mobile preview feature,
Zoho API Issues
Hi, I am reporting this here because I find I get a faster response than by using your ticketing systems. Note that I have also posted this via your ticketing system. Hi there, I have a number of issues. First, the notice you sent about exceeding the api limit says: "Exceeding the Extended Limit of the API requests will cause data loss." Exactly WHAT does "data loss" mean? Will data and records in our crm account be lost? Or do you simply mean that anything depending on the api calls will simply
Control Panel Access Lost!! PLEASE HELP
We are in process of setting up a new company and wanted to evaluate Zoho Apps (Sites, CRM, Email etc.). We recently signed up for Zoho using our gmail vidyanthconsulting@gmail.com We added our domain purchased from godaddy - www.vidyanth.com We were trying to setup email for users and created one email ID info@vidyanth.com in Zoho Mail however I believe we did not understand how the Admin ID works. Now our gmail ID vidyanthconsulting@gmail.com has no admin access. It appears that ID info@vidyanth.com
Domain disclaimer not showing up on mail sent from activesync users
When I send mail from the web client the domain disclaimer works great. When I send mail with my phone using activesync I dont get a disclaimer on my outbound emails. Is anyone else having this issue? Is there a way to fix it?
Outlook.com/Office 365 Error code 4.4.7
Hello A company tried to send multiple users in the domain an email, but this error code 4.4.7 came up. It was saying that the destination server was not reachable.
E-mail body not displaying during live-test
Good day I'm experiencing a really strange error with a new campaign: after I import the HTML of my pre-designed e-mail into Zoho the e-mail previews correctly within Zoho. When I send a live-test, however, the 'content' block does not display at all (only Zoho's own header and footer)! Is this due to some encoding issue in our HTML, or an error with the way Zoho is importing the HTML? Extra info: When I click 'View Source' in Outlook and then save the e-mail received as an HTML and then open it
Zoho Creator App - Not working for users
Hi All, The iPhone app for Creator seems to work for myself (admin) but not for any of my shared users. They are able to access through a desktop just fine but the smartphone app just says "no shared apps" when they login. Does anyone have any insight?
My outgoing has been blocked ... please release me.
Please Please unblock my account since its block for unauthorized access from my office staffs. When I try to sent mail to others it saying : Your Outgoing has been blocked and you will be unable to send emails I like your zoho mail system very well. Its really good. Thank you for you great support My Id: business@flyertravelex.com
Not receiving email
I'm using Outlook 2013. We are able to send emails with no delay. Receiving emails on the other hand, the delays are up to 30 minutes. Are you guys upgrading servers or something? This happens almost every month...
Workflow rule triggering and executing but ticket not reflecting updates
Hi, We have been using a workflow rule to update the due date and status of tickets on receipt of a client reply. This worked fine for months but recently we are seeing some strange behaviour. According to the ticket history, the rule is triggering and executing as expected but the ticket is not reflecting the updates applied by the rule. This can be seen in the attached screenshot. Note I also used the Support Form to submit a ticket but was not able to add any attachments so raised the issue here
How to get detail account for existed domain
Dear, I created a free Zoho mail with domain fortunaleather.vn, but now, i do not remember which account to login. How can i get detail for this domain ? Attached file is my domain controlpanel. Thanks, PS: when i signup by this domain, the system show error: "This domain is not supported or already in use"
Zoho Writer "Help" page -- why no search function??
The "Help" page in Writer does not have a basic "Search Help" function, but there are dozens of topics and huge volumes of information inside those topics. Hello? A search function in all Zoho Help pages?? Basic Interfaces 101. Datazen1 datazen1@gmail.com Santa Fe, New Mexico US
Add Table of Contents to Writer Docs
Hi Folks, Here's a tip on another useful feature in Zoho Writer. This is related to adding table of contents to your documents in Zoho Writer. Its very simple to add "Table of Contents" at the beginning of the document. Click on the "Table of Contents" button, present on the third row of editor toolbar just next to "Special Characters" button denoted by omega sign, and all the "Heading" tags in your document becomes part of your TOC. Please refer to the attached image for details. Thanks, Ahmed
No Accounts or Leads
Hi, I have a Zoho account (free version) as part of a company account with 5 users. I am unable to see any of the accounts/leads we have, everyone else can view them all. Is there a setting stopping me being able to view all the accounts and leads? My permissioning is the same as other users under our company account as far as we are aware. Thanks Tom
Dashboard Table of a Matrix Report
Dear Zoho, Every time I attempt to create a dashboard component, whether that be a table or a chart, from a matrix report I keep getting the following error: "You have not selected any grouping columns in your Source Report. There must be at least one Grouping column in the Source Report." Does this mean that you cannot produce a dashboard element from a matrix report as my matrix report is grouping data by 2 elements. Please advise. Kind regards, James
Errors sending to email addresses that include subdomains
As of a few days ago, we are not able to send email out of Zoho CRM to certain email addresses. We receive an error message: "Please enter a valid To" The issue appears to manifest only when trying to send emails that include a sub-domain as part of the address: Works just fine: example@example.com Produces the error: example@mail.example.com This error started occurring with no changes made to our Zoho environment. We have sent multiple emails previously to email addresses that now manifest the
quickbooks create error evaluating MAP Expression Probem
I have tried to follow the instructions for setting up zoho creator api with quick books. Instructions are found here: https://www.zoho.com/creator/help/script/quickbooks-add-record.html It seems even when i copy the example i am getting the following error message. Seems that there is something wrong with my map variable but i cant see what. If i put the map variable in an alert box it seems to look fine to me. This is located in my Purchase_Request_Form on the Order_Number on User input field.
Zhoh CRM Plug In for Microsoft Outlook will not load
My plug in on outlook disappeared. I have uninstalled and reinstalled, no success. zoho shows up in the inactive applications add-ins. Cannot get it to active. Help
Delay in Zoho Tickets
Hello Customer Support: We are using you product and lately we have noticed that there is a delay in tickets showing up on Zoho. We receive the email but when we check on Zoho it shows up after a 15 min delay. Please can you have someone look into this for us. We would like to get this resolved as soon as possible as this is causing a delay in supporting our customers in the field. Looking forward to your prompt reply, Regards, RTM Support Team
Record Summary Print Error
I have a Record Summary that prints out as an A4 label that is used in a warehouse to identify stock. Each time the stock Qty is changed, a new label is generated. This has worked perfectly for 18 months but today the view looks perfect but when I try to print the text is compressed and overlapping. It is happening on different record configurations. I haven't changed anything at all and the problem replicates on other PCs and printers. I use Google Chrome. Can anyone help? Update: I've temporarily
Market Place not responding
https://creator.zoho.com/marketplace All the options to navigate within the Marketplace are not working. I have seen other people commenting on the forum about the same issue. Francisco Riojas Creator Scripts Smart Software For Maverick Entrepreneurs www.creatorscripts.com
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out
Hi Zoho team, Can you please advise when this issue will be repaired? " Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out Have tried webmail and using Apple Mail on desktop and not working since yesterday afternoon.
Submitting Forms keeps running
Hi , I've just started testing Zoho Forms. I took a copy of the Form Bug tracker to test. When I upload a jpg file of 64kb and afterwards push the button submit , it takes several minutes before the form is submitted and the data is imported. When I test the form without a file upload , the submitting part is fast. I also tried it with another form , where I just have to upload a file. The file was 1.5MB and was never imported. The Submitting forms kept running. Is there a server problem on your
Cannot attach files
This morning we started experiencing a problem when attaching files to our forms. The form has 2 spots for attachments. 1 is a basic upload field, the other is in a subform within the main form. Neither work. When pressing submit, we just get the "Please Wait" icon. Please advise on when this will be resolved. Thank You
Outlook Express Integration error
Tried all permutations and combinations of config.. with SSL, without SSL.. but could not get the outlook express working for zoho.. Attached screenshots..
Envio email mas não recebo
Olá, estou com problemas no email, pois consigo enviar mas não recebo nenhum email, apresenta a mensagem: Preciso de ajuda, o que devo fazer? Delivery to the following recipient failed permanently: webmaster@joalheriavip.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain joalheriavip.com.br by aspmx.l.google.com . [2a00:1450:4010:c06::1b]. The error that the other server returned was: 550-5.1.1 The
Export as PDF failing
It keeps saying conversion problem! ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
ZOHO CREATOR ADD RECORD JUST SPINNING...15 MINUTES AND COUNTING
TRYING TO ADD A RECORD...WHEN I TRY TO SUBMIT, "PLEASE WAIT" IS ALL I GET....HELP!!!!!!!
The parameter login_name does not match the accepted input pattern
Each time my client tries to sign up for an account she receives this error message. What's wrong? We've enabled shared view for one of our report dashboards but of course she can't access it.
test email
I sent a test email 2 days ago. I sent a "request", but going back to follow-up "My Request" I received errors message "Invalid user or password." I'm needing to resolve as quickly as possible b/c trying to take company live by week's end. Thanks
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