Creating a Task within a Quote
I am unable to create a Task within a Quote. The new Task button does not function.
Cannot add field to form
Hello, I have tried two days ago to contact support with the request marked as URGENT and no response. When I am in my form and drag SINGLE LINE as example across it will not create a new field just stuck on the default adding item message. Can anybody help? YES I have tried multiple browsers YES I have cleared cach/cookies history on mutliple browsers and tried YES I have tried another form and able to do so there but just not on this one.
Duplicated record on my Reports
Hi dear All, I have been trying to screate a customise report on my CRM to be able to use in a dashboard. I am getting duplicated records on my customised pipeline report. The same record is shown more than one or two times.. What could be the reason for it.. thx
Website
I am having problems with my website. When I click publish, my website is not appearing on the internet. My domain is julieannsboutique.com which under Godaddy. My DNS settings are correct so I do not know what is the problem. Are you having technical difficulties?
Verizon anti-spam system is blocking zoho email
Verizon is blocking email from Zoho. When will this issue be resolved? ----- The following addresses had fatal errors ----- [Status: Error, Address: < sutman1@verizon.net >, ResponseCode 421, , Email from 74.201.84.155 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 150422] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from
Unable to receive response from customer
Hi, We are currently having issues with our Zoho Support. We are unable to see customers response after we respond to the ticket they have opened. It's like we cannot see their reply with helpdesk (which is us..) though our customer said they did reply and we can see them come in to our email when we login but NOT ON ZOHO SUPPORT. Please help this is Urgent. Thanks, Tyler - Virtual Wonders
QuickBooks CRM Integration
I know this is out there, but it is moving to a critical point. We need quickbooks integration. The topic "Zoho CRM QuickBooks Integration" has been up since 2/16/2009. It has had over 800 views, and most importantly 3 responses from Zoho staff promising release. Frustrating! Drew
Quickbooks field mapping no choice for quantity
In the field mapping, there is a Quantity on the Quickbooks side, but there is no option for Quantity on the Zoho side. How are we supposed to send invoices to Quickbooks with no quantity on line items?!
insertRecords error:4835 on CDATA with &
When you try to insert records into Accounts with & in the "Account Name" field it fails even though it is in CDATA tag. example: authtoken=validtoken&scope=crmapi&duplicateCheck=2&version=4&xmlData=<Accounts><row no="1"><FL val="Account Name"><![CDATA[C & C Instruments GMBH.]]></FL></Accounts>
Spam Whitelist not working
I have a domain name in my whitelist but it keeps putting emails from that domain in my spam box. I also put that email address in my whitelist and it continues to put that email in my Spam box. How do you fix this problem?
My emails keep bouncing back to me "Domain not resolved"
My emails keep bouncing back to me. It looks like i have my MX records set up properly. This is the error message I'm getting: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. laXXXXXX@oakandbarrelnyc.om Domain Not Resolved Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1429648446983660.1174418079627; Tue, 21 Apr 2015 13:34:06 -0700 (PDT) Message-ID:<14cddb015d8.b8cd91db100573.8413592894706260476@oakandbarrelnyc.com>
Problem with zoho mail App
I have an Android device and I have problems when I send a email to some people. Some of the people receive it but not all of them
Can't sync my contacts with Android
Can't sync my Contacts with Android. This has been a problem for a while now.
Inbox in Android
I have a problem with inbox in Android. I cannot receive incoming emails but I can send emails. I have used IMAP configuration. I have checked IMAP is enable and this is my configuration: Incoming Server Name: imap.zoho.com Port: 993 Require SSL: Yes Outgoing Server Name: smtp.zoho.com Port: 465, SSL Require Authentication: Yes We can finalize the configuration without problems and without error messages, but inbox mails doesn't appear.
smtp down
Has anyone experienced non-delivery to gmail and other email services? I relay through zoho smtp URGENT response please.
problem saving contact
Hello, I have a problem when I want to create a contact. Everything goes right when I fill the boxes but when I press "Save", there's an error message which says "impossible to handle your request. Does anyone have information to help me? You have to know that it doesn't happen everytime. I've had this problem only 3 time during the past few days but everytime I have to wait an entire day before I can save the new contact. Also, It's never the same contact, so all the information are different.
Backup Bug (In Progress Already)
I use the backup feature in Zoho Creator on a regular basic. They have made some changes recently and it looks much better but there is a bug in it. Once you have a full page of the backup logs (8 entries) then when I try to backup an application it states that there is already one in progress. When all have been completed. Please advise. P.S. Zoho should add more frequencies options. Currently only "Right Away!" No others.
Zoho mail bug? Downloaded emails in outlook are being downloaded again and again
I’ve been using zoho mail for over a year now on outlook. I switched from windows to mac a few months ago and I must say the Zoho/outlook 2011 experience isn’t as smooth as with windows. The latest problem is that all my emails which have already been downloaded are showing up in queue - over 2200 of them. Please see image. I have not changed any settings on zoho mail, nor in my outlook. So this is obviously a bug in zoho email. Let me know what I can do as Zoho mail does not have the pop3
pronlem with receiving mails from externam source
i cant send mail from other external sources like gmail and yahoo to customized zoho mail account please help me
Duplicate contacts are inserted if the supplied email address is too long for Zoho
When I insert new contacts via the API it doesn't insert a new contact if one exists with the same email address. This is good. If I insert a new contact where the email address is longer than the allowed length (100 characters), Zoho truncates the email address to 100. If I then attempt to insert the same email address that is > 100 characters, the API inserts a duplicate. I think it must be comparing the email that isn't truncated versus the truncated version, and therefore decides it isn't a
Zoho Not a Secured Site
The URL for my Zoho mail shows that it is Not a secured site. how come?
Changes to sidebar not saved
Hi, The global sidebar of my site currently contains a GoogleMaps widget and a Facebook widget. When I change it (e.g. add a paragraph element, change order of widgets, etc) and save it, I get the messages "Saving changes..." / "Saved", but nothing is really saved! Is there anything I can do? Thank you in advance. Update: While I was trying to save another change to the sidebar, I got the message "Error in saving changes. Please reload page and try again.!!", but the problem remained.
NoSender
Hi i was not able to set up forwarding godaddy told me i can not use an email address already in use for forwarding unless i reset the email address which will erase a lot of support emails. Anyway so i set up cc. My problem is since I set my zoho email to automatically receive a copy of all emails sent to my original email, the from address shows "NoSender" and tells me it is possible spam. Which obviously its not. This has been for all the tickets i have received. All the tickets are showing NoAddress
my wesbite is not opening
Hi guys , i able to access my website in website builder but not able to access without it.. please see the images. site is hosted on zoho only blank white page opening i can access it on website builder. [' please help me its urgent website aaryaacaterers.in thanks Aniket
website is not working
Hello all , My website hosted on zoho i.e. aaryaacaterers.in is not opening a white blank page opens please help
App Account Problem
I have a problem with my account, when I execute the Edit On Success for the following form https://creator.zoho.com/appbuilder/czambrano1/compraseinventario/form/Shipping/Auto_Id/workflow/edit#OnUserInput Appears the following advice without executing the code, I try log-off and login again but the problem continue. If you need support access is allowed
Intermittently emails sent from Windows Live client come back into the POP inbox
We have a user on zoho with a bizarre intermittent problem. The user predominately uses a desktop client, Windows Live Mail. The user has her email account set up with both POP and IMAP (the later mainly to review the spam folder due to frequently miscategorised spam and as a backup to the POP). She sends emails through zoho SMTP authenticated. She mainly uses the POP acount. Sometimes (about 1/5th of the time) when she forwards an email to someone other than herself (from either the IMAP or the
Cant able to send mass mails
I cant able to send bulk mails ( mass mails) getting a error like having space in domain ids
Cannot Log in to Zoho Customer Support
I am a paid Zoho Mail subscriber and I would like to initiate a support request, however I cannot seem to login to the Zoho Customer Support Portal at https://help.zoho.com/portal/signin. I am using my normal Zoho login credentials (which work fine when signing into Zoho Mail), but all I get is "Invalid Email Address or Password ". None of my Zoho email addresses seem to work if I try to reset the password. How do I get support (apart from on this forum) without being able to log in? I'm a bit annoyed!
Blank Dashboard / Can't access creator
I was using my Creator trial, did something (granted access to someone or something like that) and now my dashboard is blank and I can't do anything. How can I reset everything to zero? I had nothing of importance there but I can't use it anymore.
Can't click on the crm icon to add a contact from an email with just one of our log ons
I can perform this function with this account from the administrator log in but not from the actual user's log in.
550-74.201.84.153
Please help with error message: Unable to send message;Reason:550-74.201.84.153 is trying to deliver mails directly to mottoinc.com. Please550 deliver mail to the address specified in the MX records for this domain. Thanks
Sorting by Stage in Potentials View
In the past, I have been able to sort all Potentials by Stage and it would stay sorted when going to the next page. For some time now, after sorting by Stage in my Potentials view, the sorting does not carry over onto the next pages. This is very frustrating and I don't even know how it's sorting to make sense of it. Is there any way to fix this without creating a report? My Stages are already numbered, so the sorting is correct, it just doesn't continue onto the proceeding pages.
SMTP - cannot send message - -ERR USER NOT AUTHENTICATED
Hi, I set up my mail on mail mac. I follow the step by step to st up my account but now I can't send any mail via my SMTP. I typed my password but nothing changes. What can it be? Many thanks in advance for your help. Bruno
imap email connection issues, Error Number: 0x800CCC0F
We are getting this error on our email client: Header download for the 'Inbox' folder did not complete. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'OUR ACCOUNT NAME', Server: 'imap.zoho.com', Protocol: IMAP, Server Response: '', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCC0F Can someone please shed some light on this?
Unable to sync email with Outlook
For some reason, from quite a few days we're experiencing problems syncing our Outlook client with our Zoho email. Please see the attached image for the error messages we're getting. Our email client is configured correctly as we followed your help articles. Please note that this is happening for quite a few days now. It was working properly before. Much appreciate if you could help resolve this at the earliest. Thank you.
Your IMAP Access has been blocked, you will not be able to fetch emails via IMAP.
My email access has been blocked. We are migrating emails from local store to IMAP and now we are getting this message. What's the point of paying for an account and upgrading to 20GB of storage if you can't then sync this. Please remove this block. John
The server returned the error: Connections to the server “imap.zoho.com” on the default ports timed out.
I have seen a few other threads and posts in regards to this problem. However, I have not yet come across any long term solution. I will have this issue every now and then and I cannot figure out why it happens when it does. Any help would be greatly appreciated. Thank you.
Sent Email Messages taking days to reach destination
Hi, I send emails out in Bulk on April 8, 2015 and applicants are contacting me stating that they just now received the messages today.
User email error
I'm trying to add a user with an email that was previously used in a Zoho trial and it won't let me. Please help.
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