Need to change owner for SalesIQ to match Zoho Owner/Admin
My company recently acquired Bounty.co and all the Zoho account information has been properly transfered. However, when I am logged in as Jessica Thorpe (Jessica@gen.video) I am showing up in the chat feature as Aaron Decker during the live chat sessionAdding Business Bank Account
Hi! I'm trying to add my business bank account to Zoho Books for the banking feeds, but can only see an option to manually add my account details, which doesn't;t seem to do anything. There's nowhere on the screen as per the instruction videos where INew Gantt Chart Extension problem with relationLinkName in Creator
I've burned a few hours now trying to solve this one, but no luck and there aren't any posts in the knowledge base yet: Anytime I try to include "subRelationName" the Gantt chart fails (invalid subStartdate and subEnddate). Works if I exclude the "subRelationName",ETIMS Integration with KRA
There seems to be an issue with e-tims integration with Zoho Books for the etims early access. Any one else facing this problem.Not able to Fetch Leave Balance and Booked through API
Hi, I have tried each and every way to pass employee erec id to fetch leave balance for a particular employee but getting the below error. If skip to pass employee then its working returning few results but while passing employee erecno giving invalidUnable to download as Virus is Detected
When I try to download any attachments from a range of different people, I get the error " Unable to download as Virus is Detected". Has anyone else seen this?Search shortcut key '/' (slash) doesn't work in Firefox Quantum
In Zoho Mail the search shortcut is '/' (the slash character). This doesn't work in Firefox Quantum. Pressing this key brings up the browser's Quick Find feature. I have investigated and it cannot be turned off. Can you please let us remap the search shortcut key, or change the default to something else?Starting Marketing Automation's journey from Zoho CRM
Unfortunately I cannot resolve a problem with the Marketing Automation signup forms and am therefore forced to use the Webforms of the LEAD CRM module. These work, but I noticed that if I add a TAG in CRM, it is not transmitted to marketing automation.Zoho Vault now working with MacOS Sequoia
Hi, I am using a Mac and recently updated to the latest OS which is Mac OS 15.0.1. After this update Zoho Vault fails to work in any of my websites where I need to login in. On Safari browser the Vault Icon appears but does not work. Clicking on it doesZoho Sign, can't send signed document
Hello, I have received documents to sign through sign.zoho.com and it seems I am able to sign them. There are no form submission of any kind. The only choices are to download the documents or send them to my email, but these options will send the unsignedEmail forwarding to Gmail not working
Hello, My email forwarding to Gmail is not working. Verification email is received and verification step is passed (green dot appears left of the dest. email. But every email sent to address do not go to Gmail (not even spam inbox), they only appear inoutgoing blocked
can you please unblock my outgoings at christophlachberger at zoho dot com.Calendar User/Department change in new version
Where is the 'department' calendar view in the new version? I've also lost the ability to see all department information in Leave tracker in the new version - I'm only seeing my team and I am the super admin and used to see everything. OLD version screenshotWorkdrive upload file function - integration works 98% of the time but sometimes returns errors
Hello, Why is Workdrive upload file sometimes returning Oauth token error while sometimes it works without any error. The solution is using connection from zflow to workdrive. See the screenshot of the error below; When I rerun the same instance thatNodemail with Zoho returns "535 Authentication Failed"
I'm trying to send an email from nodemail to a gmail account through zoho. I've done this by using the following settings for the transport: nodemailer.createTransport({ host: "smtp.zoho.com", port: 465, secure: true,Remove space/ in the end of the email
Hi, I imported the Candidates in Zoho and in several records in the email space, after the email it is found an space or " ". It bothers me because I cannot use the aumation tool to send emails or the button send email properly, as then it doesn't show the email as it should. Meaning, if the email is maitee.santiago@gmail.com; it shows maitee.santiago@gmail.com (https://recruit.zoho.com/recruit/EntityInfo.do?module=Candidates&id=316132000001195304). Is there any way you can delete theMy email is LOCKED! Please help!
Task ' info@NorthernColoradoRentals.com - Receiving' reported error (0x8004210E) : 'Your mailbox is temporarily unavailable because another e-mail message is being delivered to it or another mail application is accessing it. The server responded: -ERRZoho Form Advance Approval
Not Able to Approve zoho form via App in case of Advanced Approval ?? it is asking to approve via Web browser ??'Unable to scan for virus'
When we try to attach a document to an email , we het the following message: and are unable to send the attachment with the mail. Can this be resolved pleaseBazı mail adreslerinden mail alamıyorum
Bugün bir insan kaynakları yöneticisi ile görüştüm. Takvimi mail göndereceğini belirtti. Ancak 1-2 saat içinde gelen bir mail olmadı. Kendisine yazdığımda gönderdiğini belirtti. Bende Gmail adresimi paylaşarak ona göndermesini rica ettim. Ona anında geldi.Price liste
How can I specify the price list for each user based on the reseller price and the normal customer price?Spam Issue
Export to Snowflake Failing
I'm attempting to export data to snowflake, but it continues to fail and producing the following error message: Table creation in the cloud database has failed. Error details: net.snowflake.client.jdbc.SnowflakeSQLException: Cannot perform CREATE TABLE."Reply all" can also CC to addresses that are also connected to Zoho, thereby disrupting ticket management
What happened? 1. info@yourdomain.com and support@yourdomain.com also connected to Zoho as Email Channels. (Support@ is the default.) 2. customer (customer@example.com) wrote email to info@yourdomain.com and also CC it to support@yourdomain.com 3. whenMy email from zoho business account going to receiver spam folder
I created a Zoho Mail account under my domain using the Forever Free plan for the first time. However, the emails I send are going to the recipient's spam folder. Please help me fix this issue, as all my configurations are correct. Additionally, I planBulk-update prices on active plans
Hello Zoho and community. We are using Zoho Billing for our licensed products and have set up subscriptions for this purpose, including plans, add-ons, and coupons. Currently, we are facing the question of how to adjust the price of a license so thatI forgot my password
Hi, good afternoon. Please I forgot the password to one of my email for Zoho Mail. I don't have it logged in anywhere so I can't use the OTP option. I tried resetting through Super Admin but it is still asking me to input the last password which I can'tZoho Support DOESN'T REALLY CARE
we have reported a couple of go live issues 2 weeks a go and escalated to the Regional Account Manager "Mark D'cruz", is this the normal support level for professional License? we're anticipating to add30-40 more users in 3 months but we can't make thisCannot - create more email account - Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are a Movie theatre company and It is an entertainment platform Please unlock us.Reason:554 5.1.8 Email Outgoing Blocked.
Hello Team One of my client email has issue. Reason:554 5.1.8 Email Outgoing Blocked. - info@top100executivelist.com Regards GMGmail users think they've replied to invite when they havent.
Hi, I think there's an issue when inviting gmail users to a zoho calendar event. Basically, when an invite from zoho calendar is received by a gmail user, gmail has this functionality where it will render "yes/no/maybe" buttons that, when clicked, theyRequest to Unblock Outgoing Emails for My Zoho Mail Account
Dear Zoho Mail Support, I hope this message finds you well. I am writing to request your assistance in unblocking the outgoing emails for my Zoho Mail account. Recently, I encountered an issue where my account has been restricted from sending emails,Zoho my outgoing mail was blocking
hello, how to fix my support mail, i can not sent mail, unable to sent massage, email outgoing blocked. Please fix on to thisInvalid Client Client ID passed does not exist
I'm trying to make a test for email so I'm trying to add temporary callback does till work? this is the link https://accounts.zoho.com/oauth/v2/auth?scope=ZohoMail.accounts.ALL&client_id=1000.E32TVSL5IAK0SDDIL18KU9TY69H3SL&response_type=code&access_Unable to generate preview
Receiving a report from one of my PM systems every night, unable to preview due to a broken error.Zoho Reports and Dashboards Continue to not Update Promptly After Successful Data Syncs
This has been an ongoing issue for ZA for sometime now and the Support response previously has been to claim caching or DB cluster issues: https://help.zoho.com/portal/en/community/topic/report-data-and-widgets-not-showing-latest-data https://help.zoho.com/portal/en/community/topic/zoho-much-slower-than-usualOnly Deal owners can access/upload attachments attached to this deal.
Hi, Is anyone familiar with this issue? Apparently only Deal Owners can access and upload attachments of a Deal. Is that normal, or can it be changed using any settings? See screenshot here in the attachment. Kindly, Dirk Broenink Moderation Update: I'mZoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy themImproper statement line 31 (Highlighted in red) pls help
// Fetch the current record from the AMER form previous_record = AMER[ID == input.ID]; info "Previous Record: " + previous_record; // Fetch the record from the AMER form by its unique ID previous_status = previous_record.Status; // Get the old statusSEARCH BOTTON MENTION IN SALES BY SALES PERSON COLOUM
DEAR SIR/MADAM, THIS IS MY REQUEST TO YOU PLEASE GIVE SEARCH OPTION TO SALES BY SALES PERSON COLOUM.Next Page
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Notes badge as a quick action in the list view
Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associatedZoho CRM for Everyone's NextGen UI Gets an Upgrade
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everythingZoho Projects Android and iOS app update: Mobile device permission based on user profiles
Hello everyone! We have brought in support for mobile device permissions based on the user profiles which are configured in organization level. Administrators can now configure the permissions on the web app(projects.zoho.com) by following the steps mentionedGood news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesUnlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regions, regulations, and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control
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Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-EndCRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storageBasic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverAuto-Invite Users to Portals in Zoho CRM based on Conditions
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users toSynchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM
Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
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Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activitiesProduct Updates in Zoho Workplace applications | November 2025
Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insertIntroducing the Zoho Projects Learning Space
Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerKaizen #222 - Client Script Support for Notes Related List
Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
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