Cannot link a Zoho document with a bug. Why?
We've decided to use bugs rather than tasks to handle all of our team's assignments since they support agile better. Unfortunately it appears that currently there's no easy way to link a bug with a Zoho document that has already been added to the project documents. I think it's a serious oversight. A bug's attachments tab allows to upload local files but not to attach Zoho documents. It should do both.
Invoice not showing up as paid on client dashboard
My client paid their invoice with paypal business payments and it's not showing up as paid or even payment pending. So if they have multiple invoices and forget which one they paid, they are actually able to pay the same invoice twice. This is a problem. Can this be fixed asap? Thank you!
Invoicing
I have created an invoice, but when I clicked on 'Save' it didn't. I cannot find that invoice anywhere. Certainly is not attached to the contact in which I created it. Help please.
currency change
Hi, how can change currency in Currency Locale? When I choose Slovakia it is automaticly SKK but it should be EURO. Thanks Tomas
French Summer time
Zoho doesn't apply french summer time. In France, the actual time is 6 pm but in Zoho it's always 5pm... Thank you
Bug: filter look-up field when adding record
Hello, The filter on look-up field is not working as expected when a new record is added in the table used for the filter' criteria. Here is the scenario. I have a form "Users" that contains two look-up fields: "Company" and "Office". The User-Office and Office-Company relationships are one-to-many. On the "Users" form, I filter the "Office" field in such a way it displays only offices belonging to the company that have been selected. The issue arise when, starting from the "Users" form, I create
Domain Key - Not enabled as verification failed
Hello! Domain Key authentication don't woork. I get the message: "Not enabled as verification failed" On http://dkimcore.org/tools/keycheck.html all is ok. Please can you help me? - Thanks! Regards Mario
can you please unblock my account
can you please unblock my account neilbarriskell@warrior-insight.com thanks in advance Priyesh
Email Template Macros
Hello, I am having issues using my email templates. I do not recall when this feature broke, but it has been awhile. I send multiple email templates to leads; the average is less than 25 per day, usually one email per lead per day, When I attempt to send the same template to multiple leads, utilizing Macros or the built in multiple email option under the more options button" Zoho reports that the email went when using the multiple email option and run Macro reports that the Macro set has run including
Traut Personnel Website
Please contact us urgently, our website has been down for a few weeks, no applicants or us for that matter can go on on our website. Gabi Traut Traut Personnel
Zoho version out of date
My zoho version has not updated to the new version. I am on trial with another staffing company demoing the new version for them to use potentially and it is totally different than my old zoho version that I am paying for???
I don't think my jobs are pushing correctly to the job boards. I just searched Indeed and couldn't find them.
Job board feed.
Not receiving emails - Delivery to the following recipient failed permanently
Hello! I'm receiving several phone calls from clients that they are unable to send emails out to me. This is the case for all members in our organization. Can you advise is Zoho Mail is down, or if the problem is specific to our company.
Email data - Authorization failed
Having issues emailing data into my form. The form is published, still get the error. Tried it using the admin zoho email, and other emails, none are working. How do I fix this?
Problems to export my quotes
With the new version of pdf engine I have problems - I Have on my template header ad footer on each page; now I have problems to format on new version - I work on mac 10.10.2 Pasquale
I can not downgrade my account to a free edition
Can you please downgrade my account to a free edition. - Abel Macias Admin
One of my inventory disappeared without reasons
Hello Zoho, I want to report a bug. I didn't put the item inactive it just disappeared in my inventory list and I can't add it in my invoice. Please fix this.
Not Receiving Emails (in hosted zoho accounts only) from Website's Contact Form
I've set up a website for my neighborhood association, and started to use zoho mail hosting for nice email addresses. However, I found quickly that emails from our website's contact form are never delivered to any of the hosted zoho mail accounts. They ARE delivered to my personal @gmail.com account and to a personal @zoho.com account. The zoho account is the super admin for the hosted service. I'm at a loss.
Access Denied!!all My data has disappeared
i am unable to login into my account. It says access denied. I had stored 1000s of records in my application. It is all gone. When i contacted the support team through email. They they are working on it. It has been over a week and they are still working on it. I had shared the application with colleague. He is also unable to access the application. This is a very serious matter for my organization. This has been a big disappointment.
Help on compound tax in Zoho Books
Dear team, There is a gap between Zoho Books help and Zoho Invoice help regarding compound tax. In Zoho Books, you have no detailed explanation about this. I only found it on Zoho Invoice help manual. Zoho Books help - tax Zoho Invoice help - tax Could you please fix this? I have customers only on Zoho Books and they will not think to read the Zoho Invoice help. Many thanks, Best regards, Christophe Mendez | MZ Consultants - Zoho Books Advisor
Unable to connect to messaging server.
I send mail from a test Gmail account and a couple of others to my Zoho mail account. Using the Zoho mail web interface, I check for the mail, but the mail never arrives. I see a message at the top of the screen: Unable to connect to messaging server. Connecting in XX seconds. Try now. It never connects. I am able to send mail out from Zoho successfully.
How can we maintain talent pool for specific skills/location. We do not have any option to group Candidates
Talent Pool for specific skills? How can we maintain talent pool for specific skills/location. We do not have any option to group Candidates
Potentials won't stick to accounts
Hi, When I create new accounts and add a potential to them, the potentials won't show up on the accounts. But if I go to the "Potentials" page I have no problems seeing them. BR
How to increase mass mail count for more than 250 per day
I want to increase mass mail count for more than 250 per day, May I know the process to do the same. Regards, Kishore/ 732 476 5277/kishore@pronixjnc.com
Career website intergration - iframe
I want to publish the job board on our website. I tried teh iframe code, but the modal windows that it produces are just too wide for our webpage. I trying to use both the flexible width and fixed width options, but they seem to both actually to be flexible.
Email to resume inbox
Hi, I sent several resumes to the resume inbox email this morning, but no one of them is inputted to the candidates database, I found that this problems always happens in Zoho, would you please explain and help me to fix it ASAP? Regards, Ben Si
domain
How can I get my careers page to use my main domain? When pointing the domain to customer-recruit.zoho.com. does not do the work. Is that only doable when paying the plan or the enterprise evaluation for 15 days allows that also?
Reactive website integration
Integration of jobs into website. When I integrate the iframe open jobs list into my website it does not show on the iPhone, I am not getting a reactive website across all platforms.
Zoho Recruit add-in on OUtlook 365
I cannot get the Zoho Recruit add-in to work on my Outlook 365. Please advise!
Zoho is EXTREMELY Slowwwwwwwwwwwwwwwwwwwwwww
i have been trying to add details for the past hour and its slow again, just says loading. cleared cache in browser and C-Cleaner rebooted computer Definitely Zoho problem
Account disabled message on zoho mail index page
I am trying to setup Zoho mail for my domain. But whenever I try to login at https://www.zoho.com/mail/ or visit https://mail.zoho.com/biz/index.do I get "Account not active" error. I have already confirmed my email. Please help.
Can't De-activiate account to join the companies account!!!
I signed up as a free user to see the CRM system prior to the company buying the program. Now, I can't de-activate my account to accept the invitation to join the company account.
Reports not loading in Internet Explorer - Published URL
Hi Zoho, We often use the Publish -> URL/Permalink to export our Zoho Reports to our Intranet. Some users have alerted us that they are unable to view these reports correctly: some appear only partially and others not at all. We have determined that this is most likely due to a fault with Internet Explorer. Even with the Security Settings set to 'Low', we are unable to pull through the whole report to an IE browser. We do not have this issue with Chrome. Can you please advise as to whether this
Potential Bug for On Submit Task
I'm creating a time card system. Case 1: When users submit time for projects already reported I want the form action to update time rather than create a new record Case 2: If a project is not reported yet, the form will create a new record reporting project + time. While I can do this with a stateless form, I need features of a normal form (validation, "Add" button on record view) The the structure of my on submit code is as follows check = time_entry_form[((month == input.month && project == input.project)
Sort Order not working on second page
We have 200+ potentials in the database. When we look at the all potentials view and sort by stage the items on the first page are sorted correctly. When we go to the second page of the view, the items seem to be resorted in some random manner. How do we keep this from happening on the 2nd and subsequent pages?
Contacts, Docs & Fourm logs me out
Hi, When I click on Contacts or Docs, I get logged out of zoho. I also get logged out when i sign into these public forums. Can you fix this my account is john.wright@shopaardvark.com Best Regards John Wright
Can't configure 1&1 MX record in Domain, can't receive emails
Hi Zoho, I've followed the directions for configuring the MX records for my domain provider, 1 & 1, I got these directions from zoho's forum and the help pages. However there is an additional step and information it's requiring that isn't given in the forums. It's asking for IP address, see the image below: When I change it to CNAME I don't get the option to add the MX records. Also, I can't only add the MX records and without the ip addresses. It throws and error and says I need to add an IP
How can we maintain talent pool for specific skills/location. We do not have any option to group Candidates
How can we maintain talent pool for specific skills/location. We do not have any option to group Candidates
Can't connect via ZohoCRM iPhone app
Hello, I can log into my Zoho CRM account using browser (both laptop and mobile) but the same ID / password doesn't work if I try to connect to my account using Zoho CRM app for iPhone 6 (latest iOS 8.2). When I enter my ID / password, I get an error message in an alert box with the message "USER_NOT_CONFIRMED". When I click "OK" button (the only button available), I am taken back to the main sign-in screen. Do I need to do something in the settings of my account to enable mobile access? I currently
CANCEL: Custom Action with OpenURL of form not working when triggered from Spreadsheet View - the form never displays
This simple custom function works fine when triggered via Custom Action from a List view, via the Edit menu: void TSCG.new_lead_from_inquiry(Inquiry this_inquiry) { openUrl("#Form:Lead" + "?Inquiry_ID=" + this_inquiry.ID, "Popup window", "height=550,width=900"); } (It simply opens our form to create a new Lead record, and passes a parameter.) However, for a similar view of the same object, defied as Spreadsheet view, and a record is selected -- although the Custom Action choice does show in the
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