EXTEREMELY SLOW ZOHO
Please help me. Zoho is very very slow 4 days. If you can't fix it i have to quit Zoho. Because i can't open even zoho main page... I'm waiting your reply
Forwarding catch-all mail to gmail fails.
Hi, I have a catch all email address on didi.org.il which forwards (or supposed to) all emails to a gmail account. it seems that the forwarding isn't working properly, i see the email in the zoho mail box, but nothing on my gmail account (i sent to catch@didi.org.il). how do you troubleshoot this issue? Thanks.
email not working
I have been using Zoho for a year, never any problems until now. I can send email, but not receive it. This has been going on for a few days... I really need to get my account working again! Can you please help?
How do I disconnect my google calendar from ZOHO?
My Google calendar is being affected by ZOHO. My appointments are suddenly disappearing, and ZOHO is sending me emails nearly every 10 mins to remind me about my appointments and wont stop. Also, when I am in ZOHO, pop up windows appear to remind me about calendar appointments and won't go away even after I click the [X] or click "OK", and if the box doesn't go away it does not allow me to use ZOHO. Help! How do I disconnect my google calendar from ZOHO?
Problem Connecting to Zoho Recruit from eGrabber's ResumeGrabber
I am unable to connect to Zoho Recruit from "eGrabber's ResumeGrabber". After contacting eGrabber's support team it was found that, it was a problem with Zoho's API which zoho is trying to fix. Please let me know by that time the problem will be fixed.
For Each Builder is Broken
Cheers, John Whitney
VERY VERY SLOW INTERNET CONNECTION !!!
Your all system is on cloud and your internet access is deadly slow. Is this joke? This is not a social network, this is business... We are doing our job on this system and trusting you. Be serious please... FIX THIS CONNECTION PROBLEM...
Imported leads are cloned instead of overwritten
When I import data I choose to overwrite existing records, yet I searched and found that it's cloning them instead. This is a HUGE problem for me. PLEASE help.
E-mail from Google and Hotmail don't come through, but only when using a contact form
I have a contact form that just uses a simple php mail script that sends an email to one address on my Zoho account. If I use a "from" email address on the contact form from any domain other than @gmail.com or @hotmail.com, the emails come through fine. I've tried several different Gmail accounts but the emails still don't come through. I can send an email to the Zoho email address from any Gmail account from gmail.com and those come through fine. Are there any logs I can check to see what may be
Connect ADMIN cannot change a member to ADMIN
We have 60 users in our Connect portal and I am unable to upgrade from member to admin one of our employees. Please assist with this problem. Thank you in advance Don Souza
Problem at Report UI (beta 3)
Dear Support, I was trying the new beta version at Zoho Report, so I'd noticed that the Title and Tool Bar in Pivot Table View and Graphics was missing. I returned to old version and the Title and ToolBar was fixed now. So I'd related this issue to version beta. Thanks. Paulo Miguel.
error when uploading cv
Oops. Problem while processing your request. Please try after some time.
RE: Problems sending file to client
I Cannot send a client a applicant would love some assistance with this please...
Career website page can't delete content panel
This seems to have happened with the recent update to the Career Website builder tool. Content panels that existed before the update cannot be deleted. When editing a page you can click the bin icon, then click the "I understand. Delete..." confirmation button, then "Save & Publish", but if you then go back into the page to edit it, the content panel will still be there. New content panels created after the recent update to the Career Website builder tool seem to delete with no problems, it's only
Social Network integration has stopped working
Social Network integration has stopped working. I have logged out and back in again plus disconnected my LinkedIn account and tried to reconnect and it still work. This is the error message I receive in the pop up screen. "Some error occured in authenticating your LinkedIn account. Click hereto close the popup."
No Job Board Options
No job board options in he "Choose Job Boards to Post Jobs" section of Zoho recruit?
Can't find my database at Zoho Creator after changing Administrator's email and password
Hello! The thing is, I can access the same workspace as I had before, with my new email address and password, but now there's nothing there, can't find my database, the workspace is empty. Any clues? Thanks a lot in advance (I'm so worried now...)!!!
iPhone App won't display reports in calendar view
I cannot get the Creator iPhone App to display a report that is calendar view. It closes the App when you try to open it. I have tried several reports. Works on Android App. Is this an issue?
Problem whit domain
Hi all I have a problem with the domain. I have created the account with this email ZOHO: residencialclausell@gmail.com and I added the domain residenciaalclausell.es Follow the steps, check the domain with the HTML method perfectly and no problem, enter the options panel in my account and perfect until suddenly just stood and sent me to the main page of ZOHO. Then, try to access my account again but I was saying that my mail did not exist in the database, went back to check in with the same email
Mails forwarded take more than 10min to be delivered
We have just migrated some of our accounts to Zoho and we want to move the rest soon. Some of our employees receive the corporate mail in their personal mail and we want to keep supporting that. In our tests the mail forward functionality is really slow (15 min long). This is too long for our needs. Is it a temporal problem? What is the normal time to be sent? This would prevent us to migrate to Zoho which would be a shame as we have invested quite a bit of time moving here. Thank you for your help,
New Email addresses with / slashes do not work in zoho, but works fine in many other mail servers like gmail yahoo etc...
Email address such as this one some_one/OITS/HIDOE@notes.k12.hi.us are not recognized in zoho mail, they will not send unless the/OITS/HIDEO portion is taken out manually...but these email addresses work just fine in any other mail client such as gmail yahoo outlook.. This is pretty frustrating now that our biggest client is Hawaii school district and the hundreds of emails we have to mail are not working in zoho, please help fix this
Industry Field Customization
Is there a reason why I haven't been able to add custom items to my Industry field? I have tried to do it in both Firefox and Chrome, delete the cookies (previous instruction provided to another issue) and it still does not work.
Access denied
I have sent an email to support@zohocrm.com. Would appreciate a faster turn around as all our accounts are locked out
Help - When trying to change Default Permissions for my forms the screen hangs.
In Enterprise addition I am trying to change the permissions on an form to allow public access. When I go to Settings->Users and Permissions->Advanced Sharing Settings. change a setting and then click 'Save' the screen hangs. Can anyone help me on this - is it a browser problem (although I have tried different browsers) and even tried on my Android tablet with the same results. I also occasionally get this when editing a script - dragging insert a function for instance causes the screen to hang.
Zoho mail not working for SMTP
Hello, Everything was working fine until I got this message out of the blue and now cannot send from the mail add-on inside my CRM. I have no problems within Outlook, only with Zoho. See screenshot below. What can I do? I need to fix this asap. Please help. Thanks!
I have forgotten my Admin Password
Dear Sir I have forgotten my admin password . Please send the same to my email devlin.info@gmail.com So that i proceed with mail configuration and MX records confirmation You can call on 9899662306 Regards Raji
email not working
I can send but not receive... please help!
Mail addierr blocked
Hi! Today morning I received this message from Zoho: Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=204,800]. But I was not working, I was sleeping. Unblocked on suggested web, and it blocked me again. Now, there is message that my account is blocked and I cannot work with mail. Can you please unblock my account and check why it was even blocked? Thank you.
delivery of messages from zoho mailbox are delayed
Dear Support team, Delivery of my e-mails to mail server "adityabirla.com" are delayed. Sometimes it takes more than one hour to reach the destination. No spam / junk e-mail settings are set at receiver end. If I'm sending an e-mail from gmail account to same destination, it get's delivered instantly. E-mail header of on of the messages sent out today with described issue: Date: Mon, 30 Jun 2014 00:55:42 -0700 From: "balazs.czumbel" <balazs.czumbel@primeinfo.eu> To: Lapohos <Eva.Lapohos@adityabirla.com>
I cannot receive emails, I have checked DNS and TXT configuration and it seems to be OK....
I setup my zoho mail account. I am able to send but not to receive any message... the sender gets this notification: Delivery Status Notification (Failure) It is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. info@pancracio.com.co
Potential Misconfiguration in Maximum Number of deluge sendmail Statements
In my database, I have assigned a numeric "group" number to 259 records to control how many emails get sent using the following function: void NOTIFY(int Group_Number) { for each row in parent_database [Group == Group_Number] { sendmail ( To : row.Parent1_Email From : zoho.adminuserid Subject : "sample" Message : "yadda yadda" + thisapp.printout(row.user_key) + "yadda yadda" ) } } The function thisapp.printout(row.user_key)
Holiday application not accepted even with positive remaining balance
Employee holidays - I have allocated employee 28 days holiday. It shows that they have the holiday left in their balance. They have added about 25 days, however now they cannot add anymore. It keeps saying "Sorry, you have already availed leave in the applied period" Even though there is a positive balance and no other restrictions that I can see. What am I doing wrong?
Zoho CRM PLugin for Outlook (version 2013) doesn't appear in Outlook
It is impossible for me on one PC to get the complement Zoho Plugin active. It has been installed but is not loaded at start of Outlook. It simply doesn't want to start. I get a message that there was an exception while running! Any idea what to do??? Thanks
Sing Up form confirmation email marked as spam on google
Hi, I have a problem setting up Sing Up form related to a List. I created a simple sign up form and use the URL link generated to load the form an insert data (email, first name, last name) If I use as email address any address on google domain (google.com but also other domain registered on google server) the confirmation email was automatically marked as SPAM. I think the problem is on the mail header generated by zoho. If i send an email campaign to the same email address this one was not marked
Maximum published components limit - for Professional and Enterprise
I currently on the Standard Edition Problem 1 How do I do this, public sharing on the web? https://www.zoho.com/creator/help/application/application-sharing.html#Make_Public_to_all_visitors_over_the_web I don't see the option in my account. Problem 2 I know the maximum published component is 3 for Standard edition. But what is the limit for Professional and Enterprise? Problem 3 I try upgrading my subscription by selecting Professional edition and upgrade, but all that happen is the page submit,
[Update help topic] reading mail
Dear zoho contributor, I am a new user of Zoho service. When I go through the help topic, I found that there are some pics need to be updated. For example, on https://www.zoho.com/mail/help/reading-mail.html Step 8,9 now changed to using the bottom right button. Although it is a very minor fix, it will help new user to adopt the interface more easily. Thank you, Marco
The Report function cannot show Chinese letter
Hi, My company has some chinese customer and the customer name was key into the contact in Chinese, But when i run the report, such as report for invoice detail and exported as a PDF file, i found that all Chinese customer name cannot be showed. i guess it is the font issue but this might also be a fix template issue( i cannot find any setup to alow me to edit a report template like what i did in invoice, estimate etc.) please can you help me here? Below picture is a capture from a PDF invoice detail
Application Context Issue for New Users
The verification email sent to new users (example below) has a link to click to finalize the verification. When this link is clicked you get the "continue to sign in" web page. When that link is clicked, the user is not directed to the application, but to this: This is causing all sorts of issues with users wondering what they are supposed to do. The links should all direct users back to the application where they created the zoho account. Please fix this immediately! Cheers, John Whitney
Zoho mail problems again. Cannot send mail, incoming mail missing or late.
I noticed these problems starting this morning Jul 4 Pacific time. The sending problem has occured at least twice in the past, with the following error: "Unable to connect SMTP server:whatever.com Reason:Authentication failed:535 5.7.8 Error: authentication failed: authentication failure". And it was determined to be a problem with Zoho in those past instances. Sorry Zoho...I've tried to be patient with Zoho problems, and I'm the Zoho advocate at my workplace, but my credibility and Zoho's credibility
Can not set Decimal and Currency Fields to 0.00 via Script
I have a Decimal Field and a Currency Field (USD) in a Form ... both defined as having 2 decimal points and initial value of 0.00. They both display 0.00 when the form is initially displayed. I have script that does ... input.Decimal_1 = 0.00; input.Currency_1 = 0.00; However, when invoked, the values in the field boxes are displayed as 0.0 ... i.e. just one decimal point. And when I return to Edit Mode, the commands have been changed to ... input.Decimal_1 = 0.0; input.Currency_1 = 0.0; I believe
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