Calendar
Hello The drop down calendar when creating a lead does not have today's date! Also very difficult to read. When I try to view Calendar on my mobile only two of June's entires are partially visible. This is definitely NOT an upgrade!
EMERGENCY! Please unblock our incoming business mail!
EMERGENCY! Please unblock our incoming business mail! email adress is: info@hotelprinc.com
ACCESS DENIED to one of our pages called "Current Advertising"
Several key employees are receiving "ACCESS DENIED" errors when accessing one of our pages called "ACCESS DENIED" either through a laptop or mobile device. Please assist in solving this problem that stops our work load immediately. Thank you in advance Don Souza
Desktop notificaton does't work in the Google Chrome 35
I faced a problem with desktop notification in Chrome in mail application. I use Chrome version 35.0.1916.153 and when I go to menu settings I see "This feature is currently available only for the Google Chrome browser". How can I use a desktop notification in mail zoho application?
I cannot send email
As of this afternoon I cannot send email. I get an error message. Please help.
I get the value of a lookup field instead of ID, in a custom function
Invoice is a lookup field of a custom module (payments), related to the invoice Id. The problem: I get the the name of the Invoice instead of its ID What is wrong ? void workflowspace.RollUpPaymentToInvoice (string Invoice, float Payment) Edit Arguments ID = input.Invoice lareponse = zoho.crm.updateRecord("Invoices" ,ID ,{ "Paid" : input.Payment} ) ;
FAO DEVELOPERS - Office Opening Hours
I don't know about other users on here but Zoho support team always seem to call well after when our office is shut 5 pm GMT. Our opening hours have been made known at least 7 times including to the sales rep. I would like to formerly request that you create a field in the software that your staff use (as I do not think they use Zoho CRM), to enter our working hours and ask EVERY USER what hours their workplace are open and what hours specifically that they are typically available each day. I get
Junk categories for records associated with a contact, all called "{0} Name"
When I open a contact to view the information, if I scroll all the way to the bottom, I see 6 junk categories called "{0} Name". This is where you also see the associated records for Open Activities, Closed Activities, etc. The link to add a new record takes me to the Create Lead form for 5 of the categories and 1 of them links to the Create Contact form. These don't show up under Leads, Accounts or Opportunities. I've attached a screenshot of the issue. I have two ideas on the cause, though these
Cannot view Zoho Calender Events for all owners
We use the calender to assign events to each other within the company relating to cases. I have just tried to create an event and assign and the system seems to have changed. The calender no longer lets me view my colleagues calenders so i cannot see their schedule. Creating the event is also different and although it will allow me to change the owner to my colleague, it means i can no longer see the event to edit etc. Can someone please advise on how we can all view each others schedule of events
Apply Now button showing on list of jobs when it shouldn't
When using the Careers Website page builder, if you add a Job List panel and then go to Customize > Advanced settings, then untick "Include 'Apply now' Button", the buttons are removed from the desktop view but not from the mobile view. The mobile view is not honouring the setting and always displays the Apply now buttons (it looks like Zoho Recruit uses a responsive stylesheet, which displays a container with class "jobListContainer" on desktop devices, and a container with class "mobileMiddlePanelContainer"
Sincronización y correos secundarios
Hola buenos días. Tengo dos dudas sobre Zoho Campaigns. Resulta que la sincronización de clientes, contactos y posibles clientes cuando enviamos una nueva campaña, no se lleva a cabo como pensábamos, ya que la sincronización se establece solo con el apartado de posibles clientes y de contactos, pero no de clientes. Mi pregunta es: ¿Como lo podemos hacer para sincronizar los clientes a las campañas que queremos enviar? La otra cuestión que necesitaríamos resolver trata sobre los correos electrónicos
Contact information missing on scheduled tasks
Greetings, My company makes use of Zoho CRM system to manage customers, franchisees, etc. is going through a serious problem that is affecting our franchise support. In these last days, the contacts of prospects (from the web form, converted or not), after scheduling service of two users, have become missing at the scheduled tasks, making it impossible to know who we are contacting and answering to. This situation had already happened a few times a long time ago, but lately have occurred with frightening
Getting multiple task reminders in Chrome
Every time I set a task reminder in chrome, I get multiple pop-up's for a single event which is annoying. Any idea how to fix this or why this is happening?
Can't separate normal account from superuser account.
When I created my Zoho account earlier today I created admin@mostek.org with the intention of having an account for administration separate from my email account. When I tried to create a new account for myself it said something about it already existed. I tried making changes but was unable to simply change the name of the account. I currently have admin@mostek.org and chris@mostek.org which seem to be the same thing. I changed the chris@mostek.org account to primary but I'm not able to delete
Sending Invites to Users: Asterisks
When an email invite gets sent to a user, we are getting the following in our Subject line withing the email when using Asterisks. The asterisks are before and after Join Me. Invitation: **Join Me** UC Davis Setup and Training on Wednesday, July 09, 3 PM - 3:30 PM.
Intermittent Speed Issue
Sometimes works at a reasonable speed. But often takes a long time to get from screen to screen.
downgraded subscription
I just downgraded my subscription and immediately all the paid features are gone. I have paid for one months so I expect that the features remain available until the month runs out. Please respond. Thank you, Thorsten Abel
White borders appearing in templates
I have recently noticed a problem while working with ZOHO campain and Email campaigns. There are white borders appearing in the template even though the inner and outer background colours are the same. Is there a bug in the program and/or how can delete the borders?
My ZoHo can send messages, but cannot receive any.
My ZoHo address is glutko_industries@zumbatricia.us & my Gmail is wretchedmeen88@gmail.com Error Message when ZoHo address does not receive email: "Delivery to the following recipient failed permanently: glutko_industries@zumbatricia.us Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain zumbatricia.us by smtp.secureserver.net. [72.167.238.201]. The error that the other server returned was: 550 #5.1.0 Address
Releasing an Email ID from Zoho CRM
Here's the story. My company has an overall IT and Systems Administrator who has been working on setting up Zoho accounts for the company. Presently, he has set up Mail and CRM, among some more apps. While he has already set up an Organization in CRM, he has yet to invite me to be a user. Not knowing that, I logged onto Zoho CRM using my Zoho mail account, which ties my Zoho Mail ID to the new CRM account. Now, when the Administrator tries to invite me to join his Zoho CRM organisation, it says that
Subscribed, and now I'm locked out!!
I finished my trial, decided to commit, subscribed.... and now I cannot access my database!!! Any suggestions?
Calendar in Zoho Mail
This is showing the wrong day / date. e.g showing 29 JUne 2014 as a Sunday. When will this be fixed please?
Zoho Moving very slowly
I am finding that Zoho moving very slowly. Takes long time to register any change - any activity. The yellow load button stays on at times for 30 seconds or more.
User Deactivation
Hello I am not able able to remove users using my id. Can you please help here. One user has left the company and i need to deactivate her account. Best regards
Tasks are disconnected from leads
Hi, I am using ZOHO CRM for a couple of years. Since yesterday i'm experiencing a problem with zoho CRM. As written in the subject line; the tasks which are used to be connected to my leads are disconnected. So: All my old (open / completed etc) tasks are disconnected, even if i make a new task, connect the task to a lead, saving the task and opening the task, the connection between task and lead isnt saved. Looking forward to receive your answer, Have a nice day, Peter
Web to lead forms
There is an error in the web-to-lead source code ... for required fields, 'return checkMandatory()' is incorrectly spelled 'Mandatery'. Until Zoho corrects, just manually retype. Look for two instances of typo.
URGENT, All of my company's events are no longer showing up on my CRM. I can only see Tasks but no Sales or Lead Appointments.
Called Zoho but lines seem to be busy and had to leave message. Please advise. We need this issue to resolved immediately as our sales staff are not able to see what appointments they have today or this week. We currently have 43 members and pay $465/Month. My account number is 5525274, my user name is thejparkergroup or jonathan@sturdyhome.com my phone number is 6178667706
Adding fields
Hello, Trying to add in new fields however ZOHO is telling me on saving that we cannot add any new fields? This is a standard account. I removed 20+ fields to make room however we still receive the same error. Please help?> ur primary contact on account is jonkala@gmail.com
Internal mail forwarding
Hello! I have an issue with Zoho Mail (free plan). I set up mail forwarding for my accounts and in general the forwarding works OK (5 min delay is a bit annoying). However, there is an issue when I send a mail from one account to another within the same domain (for ex.: admin@mydomain.com sends to user@mydomain.com), it simply doesn't forward to the email of destination account. How can this be fixed? Also, since I mentioned the 5 min delay for forwarding, I would like to ask if there is a way to
To: address on draft e-mail is lost if you leave Draft screen
I noticed if you draft an e-mail and save it, then move to another screen and return to the Draft screen, the To: field is empty. Steps to replicate: 1) Create a new draft e-mail message. 2) Fill in To, Subject, and Message Body. 3) Save Draft. 4) Go to Inbox. 5) Return to Draft folder (notice the e-mail address displays here) 6) Open the draft and notice that the e-mail address is blank. Screen capture: http://screencast-o-matic.com/watch/c21Z2Yn5YV
Admin to remove user from project forum
The most troubling glitch we have is that removing a user from a project does not remove them from the project's forum email list; thus, people removed from a project continue to get notifications from the forum discussion until they 'unfollow' or 'unwatch' for themselves. It is ridiculous and embarrassing that the admin/manager can ADD people to a project forum but cannot REMOVE them when they delete them from the user list. Is there a way for the project manager to to control this? Otherwise, can
toLowerCase Problems
My application includes several forms which each ask for the users name and email address. The email address is used as the identifier to cross reference records on all forms for fetching data and lookup fields. Everything was working fine until I realized that is a user inputted their email address with different capitalization, the scripts would not be able to match up their records because strings are case sensitive. I looked at these hep articles <string>.toLowerCase() and Built-in-functions
Not a valid currency error
My client reports: I continue to experience errors when attempting to import currency from my excel files. The issue began about 4 weeks ago. Previously, for the past year, I never had an issue. I have not change anything in the excel files we import from. Seems Zoho has changed something. I am having to edit 9 excel files each week so the Zoho application will accept the import. Then I have to change each excel file back to its original format so I can email to customers. Wow, what a pain! He
Forwards not working anymore!
I have two different forwarded accounts we use for our business, and they are not working! This is critical to us... I sent two different e-mails at 11:42 am and 11:30 am. Neither arrived. Luckily, I just received an e-mail from a client, but it was back-dated 27 minutes ago. Help?
BCC Dropbox doesn't create Lead
I've set everything right. BCC Dropbox works fine on existing contacts/leads. BCC Dropbox doesn't create a Lead of To: recipient . Please advise or fix a.s.a.p. Thank you.
Outlook 2007 can't login into add-on
I just subscribed with Zoho CRM and downloaded an Outlook add-on. As I'm trying to login from the Outlook I'm getting an error message "Please verify email and password" Tried to re-install and some other steps I saw on the forum but nothing works. The Outlook email integration is central for me and I must have this feature operational. I'm running Outlook 2007 in a parallel on Mac BookPro. I used Zoho CRM before (different company) and the add-on worked just fine in the same environment (parallel)
Urgent Security Matter: Passwords requirements are convoluted and inconsistent from user perspective.
Everything I do here is extremely repeatable. If you need more details or testing, let me know and I will get on it. The only input Zoho gives on passwords, aside from claims that Zoho's handling of passwords is "more secure" -- can you define your terms here? -- on an advert on the home page, is the following advise from the reset password page. Notes : Password should contain 8 to 250 characters. Use mix of Uppercase/Lowercase letters, Numerals and Symbols. Do not use username or part of your
Problem Calling a Function
Hello There, I'm having a problem when calling a function via "custom Calling". I have a grid view where I show the "departments" of a "Company" and from there I want to call a function "GoEmployee" where I have to pass through 2 parameters, (CompanyID and DepartmentID) but I can not pick the CompanyID because of the field type that was assigned to that field at the moment of the creation. I have attached an image that illustrate what my problem is. Any suggestion will be very appreciated.
users cannot access uploaded file from view
I've created a view which includes the column for 'file upload' and everything works fine for me as the developer. The users can see the blue link, but when they click on it to download, they are being required to login. I've opened the entire application as public I've confirmed both the view and the form are published. Is there something I'm missing that will allow 'joe public' not access the uploaded files when I embed the view into a webpage?
Made Company field non-mandatory for Leads in CRM, but change not reflected in API
Hi there, I've made the company field non-mandatory as we have some individual customers. Unfortunately this change is not reflected in the API. i.e. My Zapier WooCommerce to Lead conversion still fails because Zoho's API is telling it that the company field is mandatory. Cheers, Martijn
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