Czech font in Invoices
Zoho doesnt support czech format in PDF. When I save PDF document czech letters are missing. That makes zoho for me unuseable! Thanks for urgent resolving.
Zoho Mail using up host's server space
My organization's domain in hosted on Bluehost while we operate our mail on Zoho Mail. However, the mail is taking up too much server space for my host and is affecting the performance of our website. Is there a way to NOT store Zoho Mail on the host's server but keep it just on Zoho Mail's server?
New Array Intersect Function Issue
This picture explains it: However it works in free-flow scripting mode Cheers, John Whitney
Google integration/association not working
When i associate my google account to Zoho Campaing, it does not work! nothing happens and the google account still shows up as not been associated.
Outgoing mail blocked
We have blocked your account temporarily as a security precaution. Block Type: Correo saliente bloqueado. Motivo: Desconocido It's been almost 48 hrs now without beeing able to send emails
feild not responding
Hello, for some reason one of the fields in my contact's page stop responding. I am trying to edit the field, but nothing happens. what should I do? Thank you, Tiltan,
API request limit problem (one user lock all users)
hello, i have reached the today limit of 250 search Api request with my user, but i have 9 users in my organization. If i try to do login with an other user the limit remain reached. Why? is 250 request/day/user, so i have 0 request in the other user. And i need more Api requests (probably 2.000 in 1 day) in the first week of month (to update data from company's ERP) and even more in the begin of year (probably 2.000 in 1 day). In the others days i don't use API, is possible to increase the number
Bug quick edit status
Hello, in the italian version of soho CRM, in the first part where is type potential status if i click in the link "Mod" near field nothing happens, why? An other question, is possible to sign a task closed when is signed a particular status? Your sincerely, Marco Severini
Mismatch data type for function get at argument index 1 expected data type BIGINT found dataType STRING
Hello Please tell me how to solve the following problem?
Look up Field in Form Not Filtering in Response to Critera
I have a Lookup field in a form that is not responding to changes in criteria. Regardless of what I put in as criteria the results remain unchanged as if I did nothing. You have access to my application named: PDmobile The form is: EvBroccoli Thanks for any help.
Separate my login id with default mail id
Hi, I recently created a new account. I created a new and default id (e.g. x@example.com). Then as the process went along, it asked for a default e-m id. I accidentally entered something different. (y@example.com) I want to separate the two ID's as two separate mail accounts. Can you please help me with it? I want the x and y to separate mail accounts all together. ---- Thank you, Nitin
Field On User Input trigger not executing
The on user input trigger for a field in a form that was working several months today no longer seems to work. When data is entered into the field (any field with an on user input trigger) the user interface shows the spinning icon showing that the back end is processing the trigger -- but the trigger never finishes. I have changed the figure to simple put text into another field on the form and I get the same result. Has anyone else had this problem? Any ideas how to even begin to debug this?
amount of invoice changed to 0 in paypal...
Hello, I'm not sure if is Zoho or PayPal but: - clients click on Pay now button (to pay with PayPal) - in PayPal, the amount for the invoice is 0 - if they try to insert manual the amount, PayPal do the conversion in US (my currency is Canadian dollar) Do you have any clue why? Thank you,
Task List Internal/External Disappears When Associated w/ Milestone
I noticed that when a Task List is associated with a Milestone, a user can no longer set Internal or External visibility. This may make sense if the Task List inherits the visibility of the Milestone, but it turns out this is not the case. I had an internal Task List and associated it with an external milestone. Unfortunately, none of the task list items showed up to the client account. I was not able to subsequently edit the Internal/External visibility of the task list. Depending on the
I can't receive emails from hotmail
Hi, My problem is I can't receive emails from Hotmail, but from other mail accounts. Please, any suggestions?
Unable to import google drive doc
I'm unable to import any data via google drive. When I choose import and then browse to look at files in my google drive, no google docs are shown and the message "fetching google documents ... " remains. My ultimate goal is to import a shared google spreadsheet that is actually the results of a google form. I want to import that into into a database that I've been made "database owner" of. I've noticed that another user, the database administrator, is able to import the form spreadsheet while I
New user
Hi, I add a new user today. Unfortunately she still hasnt received the invitation email (login details) yet. What to do?
Resume Analizer??
I can't upload more resumes, even I have space left. The software is telling me something about "Resume analizer". HELP!
Formatted CV problem
Hi, in the formatted/branded resume, the footer only appears in plain text, and the text is repeated, and appearing twice. Also, yesterday it was automatically saving the CV into the formatted CV slot in candidate file whenever I generated a formatted CV. Today it is not.
The margin or justification of the text is not respected in the Writer doc
There is a recurrent problem that I find lately when writing documents with the Writer application. Before starting to write a document I set its margins and justify the text but from time to time I find that, instead of respecting the margin and justification at the end of a line starting a new one, the text continues beyond the margin on the right until the edge of the page (or maybe even further, I did not try it) if I keep writing and besides an horizontal scrollbar appears at the bottom of the
Problems importing a file from Google Docs
I have tried a couple of times importing a file from Google Docs but I get a message that I may not be the owner of the document or it has been delete. The problem is that neither of those option is true.
CRM 'More Actions' dropdown IE8
Hi, Today we are not able to access the More Actions drop down box, or any drop down box on the CRM page IE8 is reporting a JavaScript error. I believe a similar issue has reported last month (22nd April) and fixed. Below are the details of the IE8 error Regards Iany Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; MS-RTC LM 8; .NET4.0C; .NET4.0E; InfoPath.3) Timestamp: Wed, 21 May
Unable to access email
Can support please fix this? Can't access email suddenly. Thank you.
Oops. We are unable to process your request
I Can't login to my email.. trafico@maqlogis.com I get this message, Oops. We are unable to process your request Need help!
PLEASE UNBLOCK ACCOUNT
Hello, Please can someone look into the following email and let me know if it is blocked. re@riekieerasmus.co.za This email is throwing out errors all the time. --- Unable to send or receive messages for the Riekie Erasmus account. Header download for the 'Inbox' folder did not complete. The connection to the server has failed. Server Response: Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system. Server: 'smtp.zoho.com'
URGENT - Sender Address Blocked
Dear Zoho Team, Due to a testing bug last night, our email account sent several test emails and blocked, it took us 3 - 4 attempts to have this identified and fixed. However, out main info@konfio.mx email account got blocked and we are now not able to unblock it. Can you please assist!? This is extremely urgent for us since all programmed communication goes through here. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked We basically
UPgraded to Professional edition!
I have upgraded my edition and I cannot set up data sharing preferences as it stated I could why?
How to delete Emails listed under ZMail Public Users, Email Module
It isn't possible to delete emails listed under 'ZMail Public Users'. In contray it's possible to delete emails listed under 'Sent Emails form CRM'. How can I delete those emails? Thank you for advice. @Zoho Support, I created many test emails to check inconsistencies of email integration, I must delete those in any case. Thank you.
Double last name when importing contacts
When I imported my contacts from Google, Zoho added everyone's last name to their first name, and still kept the last name filed. Example contact: John Doe Example import: John Doe Doe This is what the new first name looks like: John Doe And the last name: Doe Result: John Doe Doe This happened for all 600+ contacts. I don't really have time to manually fix every single one. Any one have suggestions? Thanks!
email description, not record id
hi there is complex app number of service tables and one main app in main app there is some conditional lookups (for records from service tables) when using main app - user picks records all works good - in main app we can view picked records from service tables (names/descriptions) but when zoho via workflow sends email - in email there is not names/descriptions of picked records but unique id of that records how can i in sendmail send names/descriptions of picked records?
Contact list changes from alpha to something else
When I am trying to send bulk emails, my contact list changes from alpha to something else whenever I move to the next 100 listings. This has resulted in some contacts not getting any emails and others getting multiple emails. Can you advise if this is brower related or related to Zoho. Please let me know, I need to understand how to fix this. Thank you! Christine
Designing a template
Hi I am trying to bring over an existing template that was created for us in Dreamweaver and was used in a different CRM that was not Zoho. The greater majority of the pics etc is there but there are some images that seem to be in some sort of table that if i highlight the whole area the lines turn blue there is a box to the left of some text that i need to insert an image but i cant seem to get the cursor to sit there. I have noticed that when i send a test message that it is wider than it should
Images embedded in templates
Hello, For years, we used image files encoded as base64 which we embedded directly in our inventory templates (in HTML mode) and it worked perfectly. Recently, when i saved a modified such inventory template, all the encoded content was cleaned up, so our quotes are now broken. Why has this feature been changed and am I the only one to face this issue?
Custom "Record Summary" changes Record Limit to default 10 in List view without consent
Hello, If using a custom Summary View, using the "View Record" function in a List view will change the Record Limit to 10 when you return from it. Steps to reproduce this are: 1) Create a new Form and View and create a record 2) Set the View's "Records per page" setting to anything but "10" 3) Create a new Record Summary under View Settings -> Record Summary 4) Populate the new Record Summary with anything or nothing 5) Right click on a record in your View and use the View Record function 6) Use
Unable to access email
Can support please contact me? I am unable to access email.
Unable to access email
Can support please fix this? Can't access email suddenly. Thank you.
New Bugs: Developer Zone
I have noticed the following irregularities: Please note, the developer account is an OLD account (old price list). 1) When app is republished to a client with an old price list account: All seems to work as it should...HOWEVER, when using the "Copy Data" function in the Developer Zone (client side) from the earlier version to the just installed updated version, all looks fine on screen, but in fact NO DATA was copied. 2) When app is republished to a client with a new price list account: After installing
Import to Subform does not work with lookup fields
I created Import to insert records into Main form and subform. it works just fine when subform has regular text fields. However, it does not work if subform has "Lookup Filed". Here is how I defined Lookup AUDIBLE_US - Staff - Name (App name - Form name - Field name) And here is what I have on excel file (again, it works just fine with regular field and I know that I can select these values in my subform: 1st sheet: PRODUCT ID Narrator_SubForm TEST3 1,2 2nd Sheet REC LINK ID NarratorSub 1 Alexander,
unable to receive email sent by the same custom domain name
Hey Team I am rather facing a weird situation. I have 3 custom domain IDs up and running on zoho mail: rachit.saxena@racsann.com sunny.jain@racsann.com support@racsann.com I am not able to receive emails sent using the same domain name IDs I created on zoho mail. For eg: email sent by rachit.saxena@racsann.com to sunny.jain@racsann.com will never show up on sunny.jain@racsann.com ID My MX records are updated and I am able to send and receive emails from Gmail, yahoo, etc. I am receiving email
Active Sync Issues
Hi, I am slowly moving everything over from my Exchange server to Zoho Mail and want to connect my Android phone using Activesync. I can connect and get a list of the folders, but for some reason I'm not getting any messages coming through. I read somewhere that this wasn't available for people with the free account so have upgraded to the 15Gb account, but still no joy. I'm not getting any error messages on my phone. Any suggestions?
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