Problem Printing from Zoho Projects!!!! Please Help
Cannot print from Zoho Project screen without getting a large black screen. Also, printing pages that I did not request to be printed. I do not have control over this print screen.
Email Builder: Insert Expression Broken
Similar to https://help.zoho.com/portal/en/community/topic/html-builder-insert-expression-broken Now inserting an expression into the email builder fails. You only get what's shown in the picture and the "X" does nothing to close the window. You have to refresh the whole page to get out of this. Cheers, John Whitney
HTML Builder: Insert Expression Broken
Attempting to insert an expression in some HTML only gives this: ...in Chrome, Safari, and IE Cheers, John Whitney
cant receive mails but can send from zoho mail: 553 Relaying disallowed
I'm not getting any emails in zoho mail but can send them: Delivery to the following recipient failed permanently: vivek.sridhar@yourpoojari.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain yourpoojari.com by mx.zohomail.com. [72.5.230.114]. The error that the other server returned was: 553 Relaying disallowed ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com;
Completed calls still show up in Open Tasks list.
We track our phone calls as they come in or as we call our customers. After the calls are completed they continue to show in the Open Tasks list indefinitely. What is the proper way to remove calls from the Open Task list? Thank you.
Product category is broken
I've made my own product categories and placed my products across all of them but they do not show up in any report or dashboard. ZCRM puts all of the products in 1 unnamed categorie and doenst register the others..
Exporting zCRM Audit Log creates a .do file extension instead of a .csv.
Anyone else having this happen? ...why did we change the CSV? Can I get a CSV file again...when I do a rename and change the file extension to .csv it just doesn't come out as good as before. Don't fix it if its not broken. Thanks, Jayson
Zoho Mail - Not receiving all the emails
Hello Zoho Support, We synchronized our outlook account with Zoho. Some of the mails are not being received We noticed that this happens when 2 different mails have the same subject Could be the Anti-Spam feature be causing this? How we disable it (We tried to disable it on setttings, presents a message that the antispam has been disabled but when checking it back it hasn't changed from enabled to disabled. No button visible to "save" the state Please advice Regards,
Export Zoho invoice
Hi, I need to export my invoices from Zoho invoice. I cannot export more than 10 000 records (detailles invoices). What can I do to export them all ? I just need the balance (10 000 records) and I don't need the detailed view (70 000 records) . Thanks for your assistance, Fred,
Application Context (Again)
So in testing out my clients application, everything is within the application context EXCEPT for the confirmation email for the newly created zoho account. In this email, you get a link that opens this page: I'd like to see the links for "HomeBlogsForumsFAQ" removed as it will confuse customers. Additionally, the zoho logo should be the admin's logo. Once you click that "Continue to Sign In", I'd expect as a customer to see the application. Instead you get this: This is not acceptable. I understand
Android Zoho CRM do not update Desktop Zoho Crm
I am havind a problem with the sync (update) with my Android Zoho CRM to Desktop version. This morning I was prospecting clients outside off the office and create 5 Leads in my Android Phone. Its been 5 hours and its not updated in the desktop version. The leads are in the mobile zoho crm, but not at desktop one. Thanks Léo Barbieri
Formula fields DO NOT WORK!
I'm in my free evaluation stage and I'm experiencing some serious glitches. I needed to calculated expected revenue in another way (even though I know I can't do forecasting on it). So first, I created a custom % field called "Confidence to Build". Then, I created a new custom formula field "TBG Expected Revenue" which I arrive at using the formula: TBG Expected Revenue = ${Potentials.Expected Revenue}*${Potentials.Confidence to Build (%)} So, let's say a $1M Potential with a confidence of 50%
Field don't update
Hello, On load I write a command to fetch record with form: https://creator.zoho.com/appbuilder/misca/consulado-geral-do-brasil/form/CI_Confirma_o_Retirada_Passaporte/edit but the record in the field "Missao" don't update! Thanks Mike
Inormation not the same between devices
Hi i'm new to Zoho Have set up Zoho CRM on my work pc and laptop and android. they are all log in into the same account. the problem is that when I update information in one area ie work pc it does NOT update in laptop and android. even after logging out of all devices and restarting them and relogging into the different devices. Please Help
information is different on different computers
Hi please Help new with Zoho. have set up on my work pc and my laptop and android. when I log in to my account on all three machines the information (not Layout) is different on all three machines. it seems as like they are not getting the info from the same place or they are not updating. Need all info to be the same
Date defaults to t-1 on Calendar with Chrome 18.0.1025.168
Hi there. Under Week view, when I click on a particular day, the popup to configure the event defaults to the day before. For instance, let's say I want to setup a meeting at 12 noon on Wed, May 9. When I click on 12 noon on May 9 column of the calendar, the popup is for May 8. Needless to say, I'm very likely to screw up meetings as a result of this. Can you please fix this? Here's the necessary information: Chrome 18.0.1025.168 Mac OS X 10.6.8
Outgoing blocked
Hi, Please enable one of our user's email id : h.rashid@sysintellects.com It says Outgoing blocked for this user and I am not able to enable. Thanks Nazar
Error occured please contact application owner.
The attached is an error msg if one of my user has an input on one of the field of a form. I guess it should be because of a script on user input for that field but I cannot see the error. With my admin access the form works perfectly! Form: Tower_planning Field: Quantity - On Add - On user input
Zoho Dashboard is Down 10:35 EST - Anyone Else?
Anyone else? 3 browsers: Chrome/Firefox/Safari. Suddenly, all show blank screen for: https://invoice.zoho.com/app#/home/dashboard Culprits? .js ? .css? https://css.zohostatic.com/invoice/Feb_19_2014_4_17642/zbooks/assets/styles/app.css ??? https://js.zohostatic.com/invoice/Feb_19_2014_4_17642/zbooks/assets/vendor.min.js ??
Potentials - not allowing edit of status
I have set up Zoho so that when a user looks at the potential they get the option to "quickly" change these fields However, even though when hovering the edit button appears next to the status - on selection nothing happens... help?
Problems with exporting a Quote to pdf
For the last 30mins to hour, I've been having trouble exporting a quote to a PDF. Have tried signing out of Zoho, shutting down PC and restarting it and Zoho again, but to no avail. Any suggestions? Any idea as to why this is happening? Has anyone else had the same problem today? Thanks!
Rename field "Parent Account" in Account
In italian there is a wrong translate of a lot of fields, for example how i can correct the translation of "Parent Account" in Account? Is translate like "Genitore Cliente", but the correct is "Cliente dipendente da" or "Cliente satellite di". Your sincerely, Marco Severini
Converted Lead --> Lead Name Drill Down error
From the Converted Lead report when I click on the "Lead Name" drills down Zoho loads a tab and tells me "Please Wait" and does not return a page. I can manually type in the Lead Name to get to the contact but this drill down doesn't seem to be working.
attachments wont load into lead/contact
while in a contact or lead I used to be able to attach a document from Google Docs which related to that contact. I can see and select the document I want, but it does not load after clicking OK
Outlook 2013 32-Bit / Win 8.1 64-Bit - inactive Add-In
Hi Everybody! I have a very annoying issue with the Zoho-CRM PlugIn for MS Outlook - I cannot seem to get it to work at all... My configuration is: Outlook 2013 (32-Bit) under Win 8.1 (64-Bit) I tried to follow the instructions for the installation very carefully - downloading the proper plugin: "MS Outlook 2010 & 2013 32 Bit", running it as Administrator; In the installation dialogue I tried "for everyone" and also - after deinstalling it and reinstalling again I tried "for just me". I repeated
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@lee-auto.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Help please! My email account stopped working since 17th March and I have not received any response from the support team
All emails sent to me bounce and I cannot send any emails. I am unable to receive orders. I sent about ten emails to the support team and have not received any response or acknowledgement. Please HELP! The emails received This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. joanna@dementia-interiors.com
Setting null to variable
Hello!I need to set different pairs of fields, depending on the user's choice. If the field is not necessary to set, there should be empty. Fields are lookup fields with ID's value. BIGINT type, maybe? I try so: tw = if(input.tBotcl, referencies.states.getIdByEng("onClientHands"), referencies.states.getIdByEng("employee")); te = if(input.tBotcl, null, input.employee); tcl = if(input.tBotcl, input.client, null); insertConfig = insert into changeConfig [ ... tBwhere = tw tBEmployee = te tBClient =
Graph size modifying by itself in dashboards
Hello, I notice that my graph's sizes modify by itself from time to time when inserted in dashboards (always to a smaller size). The only thing that I do is add data in the data table that feed these graphs. But sometimes I input some data, as always, and the graph size doesn't modify. The data input has a regular growth, so it's not the graph column size that do that... This affected in the visualization and I often have to resize then to a bigger size manually. I have more than 30 dashboard with
Problem with SQL query
Hi, My SQL query that i have used for a long time now, seems to be timing out when i open it. It works fine if i in edit mode, execute query. But as soon as i'm in view mode, it times out. Can you advise what could be the problem please? SQL Query below. Thank you. SELECT Customers.ID, Customers.Name, Customers.Email, Customers."Sales Responsible US", Customers."Sales Responsible", Customers."website_id", ISNULL(Orders_New.row_invoiced, '-1'), Orders_New.status, Customers."Group", Orders_New.coupon_code,
issue adding cases and selection related to field.
I have an issue in IE8 right now , when i start a new case and look up he related to field zoho will not let me select the name in the field. i get the following Java script error. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; InfoPath.3) Timestamp: Thu, 27 Mar 2014 14:35:44 UTC Message: Script error Line: 0 Char:
Zoho Enterprise - Social Tab NOT WORKING
The only way a user can access the social tab is with the admin profile. Created a test profile, with full administrator privileges, did not work either. Created a test profile, with standard privileges, individually added privileges (and tested after each one) up to an Administrator level did not work either. Side Notes: Social access is selected in Standard user profile. Test profile includes access to social networking. I am very upset we upgraded to Enterprise, mainly for this feature, and it
Unable to Add a New Call!
Hi I am trying to log a new call and I am getting this error - "Sorry,you have reached the maximum limit in your current edition" What can I do? - My Total Record Count is 3995? The FREE Account is 5k? Whats wrong with it?
Job Posting Assistance needed.
I am having an issue with Zoho Recruit. I have created a job posting and linked the portal to our website, however only about 1/3 of the posting is showing up. I need assistance correcting the situation.
outlook plug in
I downloaded the 32 bit outlook plug in but it keeps saying incorrect username or password when i try and sign in.
Your Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ]
Hi, I need to increase the bounce count limit of 10 to say 100/ What is the option to do that. thanks Vigneswari
My past events disappear
I have all my follow-up in the Zoho CRM, but my events and calls disappear after a time. How can i do to preserve them?
Re: online payments
Hello, I had a complaint from a client. The invoices sent to him contain wrong link to online payments. The link is to client portal, not to paypal page for the payment. Please note that portal client is not active for the client.
Referred Sign Up Problem
Hi Support, I referred my in-laws to sign up their business for Zoho mail. They have their own Domain which is a ".com.ph" However when they tried to sign up there's an error prompting that: We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com Would you able to provide information why there's an error prompt?
An error saying too many characters (more than 32000) and unable to send...I have checked this email - it does not have more than 32000 ... this is not the only email i have had problems with
I have been unable to send the following email Hello XXXX, I recently met up with XXXXXXXXXXXXXXX at a Rotary function and he recommended I forward an invitation to have a brief chat with you, about cutting the annual energy overheads of XXXXXXXXXX by as much as 50%. In a nutshell, we seek an opportunity to assist XXXXXXXXX in finding further opportunities for reducing both energy consumption and carbon footprint. What could be possible for the staff and students if as much as $100,000 were permanently erased from
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