What Happened to my E-mail account?
I spend lots of time 2 days ago, setting up my e-mail account. Yesterday, I couldn't log into Zoho...I had to reset my password. And once I logged in there was no sign of an e-mail account, in my control panel, but it was there 2 days ago. It is as if I've just signed up. Yet, when I go to Godaddy, my info is still set up there with my domain. What happened to my e-mail account?
Empty mail and broken buttons
For past couple of days I cannot access my Zoho Mail through a desktop. Forwarding to my phone works fine, but on the website when I login everything is empty and none of the functional buttons seem to work. please help
Webform<iframe> Code Option Needed
Hello, We would like to use the Zoho CRM webforms on our site for lead acquisition but our site is running on DotNetNuke and we cannot incorporate <form> elements in the page since the entire page is one giant <form> I know we could add the code to an HTML file and then call that file in an iFrame ourselves, but I am sure other users would also like this feature. Do you have plans to create an iFrame version of your webforms?
I can't fetch data from Zoho Reports table
Hi there, I sent a ticket to Zoho creator support but didn't get an answer as yet, so trying my luck here. Since yesterday all the forms in my application have stopped fetching data from Zoho reports to Zoho creator dropdowns: //QUERY FOR Usernames query = "select DISTINCT Username from Usernames where Status='Active' ORDER BY Username;"; url = "http://reports.zoho.com/api/<username>/<database>/Usernames?ZOHO_ACTION=EXPORT&ZOHO_OUTPUT_FORMAT=JSON&ZOHO_ERROR_FORMAT=XML&authtoken=<authtoken>&scope=reportsapi&EMAIL_ID=[emailaddress]&PASSWORD=[password]"
serious issue. zoho crm android app not integrating with main crm
None of the info that I write in my zoho crm app from my galaxy note 3 are showing up on anything (not my laptop, not my desktop, not my company's reports) except for my mobile app. What is going on? I can see all my work that I have done from my app on my app but no one including me can see it anywhere else... And yes I have refreshed as well as deleted and reinstalled my app
Custom Field "Percentage" appears to be broken?
The custom field Percentage does not display the % sign and accepts values over a 100 (which doesnt make sense). Not sure if the second part is a bug but the first appears to be since your documentation says a % sign will appear.
Blank File Attachments
Hi, All our candidates' file attachments (resumes, interview notes, etc.) are blank when we either view or download the files. Please provide feedback on this serious issue. Thanks, Inch Veloria
Can't access multiple emails on our account.
Hello, We can't access all of our email addresses. It was working but now we can only see two emails. I have tried it on three different computers (that it was previously working on) and it is only working on one. Can you please help me fix this? Kind Regards, Jessica
Document Not Saving
Whenever I try to edit a few of my spreadsheets, it says "Your edit is not applied to the document. Please try again later." It has been saying that all day. The documents in question are 'clangoal' and 'clangoalafrobros'. Wasn't sure if this was a global issue or not, so thought to post it here to find out.
Cannot open any ZOHO show in chrome, firefox, or safari
I cannot open any ZOHO show in chrome, firefox, or safari. I have not tried any other ZOHO documents. PLEASE HELP!!!
"Balance should occur at least once" error when creating new invoices
It appears that Zoho Invoices has problems with the latest dev version of Chrome: Whenever I try to save an estimate it produces the following zen-like error (at the top of the screen): Balance should occur at least once This makes no sense for an estimate. It's probably something wrong with the JavaScript code on the page or a bug in the dev version of Chrome. Either way you should get your devs on it to figure it out before it surprises anyone when the next version of Chrome comes out. Only
Events are showing up an hour late after March 29th
Daylight Saving Time took effect in the US on March 9th, but although we have the timezone correctly selected for our org, events scheduled after March 29th are an hour off as if DST is being applied then but not now. This is when the time changes in the EU, right?
All images in Zoho not showing
Hi We can't see any images in Zoho including the Zoho Logo - is this a sitewide issue or specific to our user login ??
Can't attach a file to invoice
Hi, I'm having a problem attaching a PDF file to an invoice. I use this functionality all the time and normally it works fine. However, today I am getting an error message "Invalid value passed for attachments" after I attach the file and then press "Send". Any help with this is appreciated! Regards, Mark
I can't find Roles (or Permissions?) page
Based on https://zohocrm.wiki.zoho.com/Creating-Roles.html#Create_Roles I want to create Role and set permissions for the users, But I can't find Roles page. On the Users & Permissions, I only find "Users" page. I'm using Professional Edition. Please help. Thanks
Line spacing tool works erratically
I'm running Zohowriter on Windows XP with Firefox and I find that it's not always possible to change the line spacing. You've programmed a default of 1.5 line spacing and I can't reliably change it to 1.0 line spacing. I highlight the text and click on the menu selection; sometimes it works, sometimes not.There's also a tendency for the program to revert to default. I've had similar problems with font family, size and style. Is this a Firefox compatibility issue?
Function not working for On Delete/On Success to update a running total
I have the following function set up to calculate a running total of donations in a ‘donations’ form. float totals.DonationTotal() { total = 0.0; for each d in donations { total = (total + d.donation_us * d.exchange_rate + d.donation_mxn); } return total; } The following function is invoked on the On Add/Action on Success and On Edit/On Success in the ‘donations’ form: for each c in campaigns [campaign_name == input.campaign_name] { c.total_collected = thisapp.totals.DonationTotal();
Cant seem to duplicate my application
I have tried to duplicate my application. It does not seem to be working.
Sending double emails
Hi, I tested sending out emails from a template and it works, but the receiver is getting two copies, any reason why this is happening?
Mail Outgoing blocked
Please help me unblock this account asap: User : sales@lee-auto.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you
Don't understand setting field by scripts
Hello! In a live view https://creator.zoho.com/smt_online/tech/#View:terminalsView I have a custom action that launches the script: Блокировать SIM blockSimDialog(terminals) The script is simple: void terminals.blockSimDialog(terminals t) { s = SIMs [terminal == t.ID]; s.blocked = true; } It's catch the sim-card and set a flag in "blocked" field. It's working - i can see, that flag is set. Then i have a handler in SIMs form, on Update the "blocked" field: if (input.blocked) { sendmail
Unable to duplicate an application
Hi I am trying to duplicate an application. nothing happens. What should i do? Thanks
Unable to get emails from a certain site
Hi, I'm unable to get any emails from kimsufi.eu or ovh.eu to my mailbox. I'm not sure what is wrong but if this is not fixed ASAP I have to change mail provider. I just tried then through my gmail account and it worked fine. all mail from the address assistance@kimsufi.com was delivered fine. But through zoho there is a problem
falló la autenticación:554 5.1.8 Sender Address Blocked
por favor me puedes debloquear el mail Nuria nuriaaragoncastro@eurobioenvironnement.com
mail outgoing blocked
please help me unblock this account asap User: sales@lee-auto.com Details: mail outgoing blocked. Reason:Daily mail bounce count exceed limit(bounce count=11) Thank you
Cloning information while editing a tabular section
Hi, I found a bug while a form containing a tabular section is edited. When you try to add other fieldset, Zoho add it with same info in the previous fieldset. *Info preview *When you are editing the form and add a new fieldset.
File must not contain more than (x) rows
Hi. Having trouble importing contacts. "File should not contain more than (x) rows" keeps coming up. It has done it before and I have managed to sort it out. But this time, the problem is persisting and nothing I have done can change it. I am trying to upload around 30 contacts (from 3 separate csv files) and regardless of what I do, it keeps coming up with the same error message and the same amount of rows given. Any help would be greatly appreciated. Thanks.
mail outgoing blocked
please help me unblock this account asap. User: sales@lee-auto.com Details: Mail outgoing blocked. Reason Daily mail bounce count exceed limit (bounce count=11) Thank you
Can't invite user to personal group who has a zoho hosted domain email address
Hi, I am trying to invite people to become members of a personal group that I created. I am able to invite zoho users with no problem. I am able to send invitations to non-zoho users that do not have their domains hosted on zoho, although they are not able to accept my invitation unless they sign up for a zoho account. But, when I try to invite someone with an email address that is part of a domain where the email is hosted through zoho, I am having a problem. After I send the invitation the screen
Request fails to enroll in a particular profile.
Request fails to enroll in a particular profile, except where the record the following message appears, and nothing happens: java.sql.SQLException: java.sql.SQLException: java.lang.Exception: cannot getConnection when the Txn Status is STATUS_MARKED_ROLLBACK Exception occurred during get connection from datasource Thank You!
Android App loses data on Connection Lost
Hello, One of my colleagues is using the Android App and reported data loss when a message 'connection lost' appears. I don't know if it happens due signal loss (network problem, so really no data connection available) or the sync-part of Zoho App that is crashing. When the message appears the App seems to reload itself, and than shows an empty form he was filling in. So data was not saved as he was still writing text into the form fields, and so the data is lost. Is this a reported bug? On iPhone
Why does the same code appear in each individual schedule?
Either this is a problem or this is just the dumbest most confusing user interface... So I create a new schedule, in my case I have 3 custom schedules. I set up the "When to do" part easy then click Save. Next i click "Next". I would expect zoho to take me to a blank code editor but instead it takes me to a code editor containing code from my other custom action. I'm not sure that a new custom action actually creates its own code, instead all the code is stored in the same place. What is the point
Email Template
This does not work for me Hello ${Leads.First Name}
Hello
Please unblock my outgoing email.
Missing notes and Terms & Conditions when an estimate get approved
Hi All: I would like to transfer the information from notes and Terms & Conditions of an estimate, to an invoice automatically when the estimates get approved. I made plenty of test and the only informations missing are notes and Terms & Conditions , the rest is working O.K. Thanks.
Go Fleet Corp data base
zoho running very slow for feb 20 2014 . reason why?
Task Reminder. Pop ups revert back email (and even then don't work).
Very recently the Remind at: function on Tasks has ceased working. Task Reminders set to Pop-ups, automatically revert back to email reminders upon saving. I have just tested this and it continues to be the case. Even though it has reverted to email's I do not appear to be getting email reminders either. As we are running mutliple complex tasks, pop-ups are extremely important to us. Please advise of the fix asap as our customer experience will be severely effected by this glitch. Nick
screen goes grey and a message keeps revolving on the sreen that says: "Please Wait"
14Mar2014 For the last 3 days whenever I am in a view and want to go to the next page the screen goes grey and a message keeps revolving on the sreen that says: "Please Wait". I wait and wait but nothing happens. So, I close that screen and that goes back to my view. The problem with that is, now the order is all different and I can't use it. I resort the info to the way I want, hit enter and I'm back to the revolving "Please Wait" Is this an issue others are having or is it a problem at my end..
problem with receiving requests
Dear Zoho Support, I am new to Zoho and setting up my account. To try if the system worked i made a fake email adress and send a request from there to my zohosupport page. Sadly when i logged into my zohosupport page the request was nowhere to be found :/ Could you please tell me where to find these request. Thanks in advance, Wouter
Can't use some email templates, please fix
I created 2 campaign email templates but I can't use them! In creating the template you have to choose a record type from the drop down list. I chose campaigns but when doing my follow up email the email template menu was just none. so I tried putting it in tasks since I was emailing from a task and it still said "none" for email templates. So then I tried the "contacts" record but the template doesn't come out right. How am I supposed to use email templates for campaigns or a task? If it goes
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