Outlook Not Syncing Contacts
I cannot get The plugin to work for Outlook 2010, on Windows 7. I installed while Outlook was closed, made sure it was enabled in the trust center, but stil will not work. I can export my contacts by selecting them then using the export feature in the plug in right under the sync option, but marking the contacts as Zoho and trying to sync simply will not work for more then a couple of contacts. Cheers, Neil
Email templates not working, can you please fix?
I created 2 campaign templates but I can't use them! In creating the template you have to choose a record type from the drop down list. I chose campaigns but when doing my follow up email the email template menu was just none. so I tried putting it in tasks since I was emailing from a task and it still said "none" for email templates. So then I tried the "contacts" record but the template doesn't come out right. Why have choices for record types that you can't use? If it goes by module than your
Is the email templates broken?
For unknown reason my email templates for leads as stopped working. We had email templates sent out whenever they where a new lead created. the trigger is working and the email is sent but the email only contains the templates text with out the field value inserted. example this is the template... Nom: ${Leads.Salutation} ${Leads.First Name} ${Leads.Last Name} Ville: ${Leads.City} Adresse: ${Leads.Street} Code postal: ${Leads.Zip Code} Meilleure disponibilité: ${Leads.Disponibilité}
Invoice displays wrong headers for item table
Hi, There's an apparent problem with the labels above the items table in Zoho Invoice. I have two different templates for my invoices: one in English (the default one) and one in French. When I go to the templates settings and choose to edit or preview the French template, the labels show up just fine. But when I go to create an invoice with that particular template, the "Item & Description" as well as the "Qty" headers are still in English! I believe this is a new bug because it used to work before.
Please wait msg during submit
A previously correctly worked form now has a problem to submit the form. The "Please wait" msg is displaying for long time and there is no data submit. It does in a strange way, since one kind of data can be submit correctly, chosen from the drop down list. Any idea? Thanks
Custom Action Returning wrong Recod
I have been a Zoho developer for over two years and used this capability numerous times.I have a custom action that passes the ID to a url that brings up a view. It worked fine for a while but now it returns the wrong record. I've called customer support and logged a problem with edit access but have heard absolutely nothing back thus far. This custom action is critical the functioning of the entire application. This is a new application I am developing for a very large organization new to Zoho.
Zoho Improvements/Features/Frustrations
I've been making a list over the past 9 months of some Zoho features that I think could be improved on, changed, or annoy me every single day. 1. automatic scrolldown everytime I make a task is so annoying 2. any action in tasks resets the whole page, for instance if I am going through overdue tasks, checking the boxes to mass update them, and I decide one task is already done and I close it, it undoes all of my checked boxes and sends me back to the top of the page 3. I cannot make a note and
Edit or delete Email Template Folders
How to I edit or delete an email template folder once it is created? I have one that we made by mistake and I want to delete it. It does not contain any email templates. How can we do this?
acess zoho from aps mail in windows 8
Hello, How can I acess to my Zoho email from my "aps mail" software in Windows 8 platform? What is the domain and server adress? Thank you,
Misspellings in emails pop up
I put this in as an email Dear $[FNAME]$, I enjoyed meeting with you! Thank you for allowing me to come in your home and do an estimate and share more information about RiverCity Flooring with you. Floors are one of the most important elements of a home, and we are here to make sure your floors are of the best quality, appearance, and comfort possible. Please check out our Customer Testimonials and more information on our RiverCity Flooring website. By trusting the best to do your floors, you are
"[ x ] Send Email Notification" option is Broken?
When creating a new task, an email is sent to the owner. However, beginning last week, editing a task and ticking the box to "Send Email Notification" fails to send an email to the task owner. We routinely hand tasks back and forth within our group by switching the task owner and selecting that option.
no mail incoming
Hi... I am using my own domain.. and followed all the instructions via go daddy... i can send mail, but i cant receive ? Even though its been passed the 48hour Mx time have i done something wrong?
Email statements blocked by Google
When we email statements from the new interface to clients who use Gmail or Google Apps, the messages are being returned with the following error. Statements can be sent successfully using the old interface. This is a MIME-encapsulated message --s1SHYnp2027603.1393608889/resolver2.sv4.zoho.com The original message was received at Fri, 28 Feb 2014 09:34:45 -0800 from [172.29.253.193] ----- The following addresses had permanent fatal errors ----- <[RECIPIENT ADDRESS]> (reason: 552-5.7.0 This message
No Mobile Access After Annual Subscription Paid
Paid in full only to have my access and all users access denied to the mobile app. Getting the message "trial has expired purchase the professional addition for access" WHAT? (3) email attempts to zoho support and also its team members who were quick to have me sign up for a paid subscription. ABSOLUTELY no response not even and acknowledgement of my of my email. 2 phone calls to support only to get an answering service. WHY would i leave a message to a company who doesn't respond to begin with.
Not receiving email
hi, I'm having problems receiving email to my zoho account when sending from webhosting. Interesting thing is that it only happens when i send emails from web hostings. Eg. I have wordpress installed on one of the hostings and when adding new user with my this email, confirmation mail never comes It's not a problem with webhosting as I tried this with other emails and it works fine. Also tested with another hosting, same things happens ( others work but this email doesn't ) I have contact form
Calendar not updating via mail
My calendar is not updating when I get a mail request for a meeting. When I click confirm I get an error and asked to try again later Help please !!! 69thinfo
Problems with migration tool
It should be noted that some days I can not update zoho through the migration tool. The system gives me error like "username or password is incorrect." Username and password are the same ones used to access zoho and turn out to be right. This is the script used: zohocreator.exe c:\scripts\Magazzini\Articoli_famiglia.xls <Username> <password> -e giacenze -au Articoli_famiglie Codice Codice that has until now worked!!! How can I fix the problem? Best regards
Why is a new schedule bringing up code from another schedule?
Either this is a problem or this is just the dumbest most confusing user interface... So I create a new schedule, in my case I have 3 custom schedules. I set up the "When to do" part easy then click Save. Next i click "Next". I would expect zoho to take me to a blank code editor but instead it takes me to a code editor containing code from my other custom action. I'm not sure that a new custom action actually creates its own code, instead all the code is stored in the same place. What is the point
Workflow emails
Hello, I've a problem with my workflow automatic emails. Actually after resetting my "test workflow alerts", I recieve same mail 2 times (as you can see on the picture). I'd like to know why is this happening. It'll be really kind if anyone can help me out. Thanks in advance :)
Mail Not Working
Don't know if anyone else is having this issue. My mail is not working. The folders I created are missing, the email in the inbox is missing, I can't even compose email. Cris A. Fugate
"Send Notification Email" problems for Events module
Hello, For some reason, the "Send Notification Email" function does nothing from the Events module, but it works as intended on the Tasks module. For a real-world example, see the "test1" job (a Task) which successfully delivered job details to my e-mail address. "test2" job (an Event) also has "Send Notification Email" checked but does not send a notification when the job is created. Any ideas? We need events to be delivered to our subcontractors in order for your CRM to be useful for us. Thanks,
using InsertRecords with ACCOUNTID for contacts works on new contact insert, fails on contact update
Hi, I'm using the latest version of InsertRecords as follows: URL: https://crm.zoho.com/crm/private/xml/Accounts/insertRecords Post data: 'authtoken'=>'REDACTED', 'scope'=>'crmapi', 'newFormat'=>1, 'version'=>4, 'duplicateCheck'=>2 'xmlData'=> '<?xml version="1.0"?> <Contacts> <row no="1"> <![CDATA[]]> <FL val="First Name"> <![CDATA[D]]> </FL> <FL val="Last Name"> <![CDATA[L]]> </FL> <FL val="Email"> <![CDATA[dl@email.com]]> </FL> <FL val="Title"> <![CDATA[MyTitle]]> </FL> <FL val="Phone"> <![CDATA[(999)
Please unblock my account-paid account
Hello, my name is Sachiko Harumi and I have a paid zoho account. I need urgentley for my account to be unbloked. Thank you very much, Sachiko Harumi sachikoharumi@uebiopfizer.com
Login Credentials are not displayed when accessing customer portal login from a link in website
I am testing the access of my customer portal from my zoho site via a link. When the portal login page is displayed, there are no login/password fields displayed - only a link to reset a password. Thank you in advance for your help!
Dynamic Filtering for Look-up?
Maybe I'm losing my mind, but I thought that applying a filter to a look-up could change the look-up values dynamically. I know it works for on-load... Cheers, John Whitney
Zoho Desktop sync extremely slow
Hello, Im syncing couple of documents with the desktop sync application, but it's very slow I only get around 10 kB/s. It's syncing through https? Or do I need to open something in the firewall? Kind regards.
Google Apps Calendar 2-Way Sync Problem
Hello, I am able to create events in Zoho CRM and they appear in my Google Apps Calendar, however, events created in Google Apps calendar are not appearing in Zoho CRM despite the "2-Way Sync" option selected under my Google Apps settings in Zoho CRM. Can you help?
Microsoft Office Plugin: "Error occured while getting files from zoho"
Windows 7 Professional 64-bit Microsoft Office 2010 I installed the Zoho Microsoft Office plugin and I can sign-in successfully in the right-hand pane, but when I open the Zoho tab the buttons "From Zoho", "Save" and "Save-As" all produce the same error message: "Error occured while getting files from zoho". The same error occurs in both Word and Excel. I found a few other forum posts with the same issues but none with solutions.
Invoice Detail Report in New Books
Hi, I really like the revised Zoho Books. Thank you for making Purchase Orders a part of the release! One thing I noticed that might be a bug -- when you run the invoice detail report, the only way to get a partially paid invoice to show is by selecting "ALL". Since it is not fully paid, I expect it to show up if you select Sent or Overdue. I have a customer that paid a deposit for an order and the balance is due. I want the balance to show up on the report without showing ALL of the invoices.
Unable to access email via iPhone or Web, using 3 accounts, and three different Internet connections.
Help...we are expecting a critical, life changing (literally) email to one of our accounts (julia.at.liverefocused.com) and for the first time in memory we cannot get into e-mail on any of our accounts, from any of our devices or apps, and from any Internet connections. Symptoms: Safari: blank screen after login. Chrome: blank screen after login. iPhone: "Cannot Get Mail: The mail server "imap.zoho.com" is not responding. Verify that you have entered the correct account info in Mail settings."
Can't send emails via gmail
Got this message: Error while processing the request! Unable to connect SMTP server:smtp.gmail.com Reason:Unknown host: Did something break down communicating with my gmail?
When in my Potentials - I cannot change the "stage" field
I am using Safari and always have for the last 9 months. This was not a problem until recently. So I create a potential and make it stage "qualification" - but them if it goes to "proposal" or "closed" I am now unable to change the stage status. There is no "edit" button that floats up when I put my cursor in the Stage field like there used to be. Can you help? Otherwise - I have no way to update my pipeline and make accurate forecasting. Thanks, Julie Mueller julie.mueller@qsample.com
The server returned the error: The connection to the server “imap.zoho.com” on port 993 timed out.
I have been receiving this message for 5 days now. I have tried to contact Zoho several times, to no avail. I received one response the first day saying that it had been fixed - which it was not. Please help!?!?!?!?
Recently a pop up window appears any time the pointer or cursor is over any text, this sucks
Just in the past day or so when I an using Zoho Mail When logged into Zoho mail. here https://zmail.zoho.com/mail/home.do?reusewms=true&top=false When I mouse over any menu item or any text in an email this window pops up (never saw it until recently) The Pop Up Window displays this test, a Capital A in a blue box is overlaid over the Z in the Zoho Logo. "Zoho Logo" Mail Original Text Contribute a better translation This pops up when in Zoho
I can´t receive emails in my account
I have a few days I do not get emails, I say it's for Domains
i have problems with my emails
I have a few days I do not get emails, I say it's for Domains
Zoho Vault, not being added to Dashboard "Add app"
I've tried many times, to add Vault to me left sidebar in Dashboard. It is there, with the link to vault https://vault.zoho.com but it doesn't show. Any suggestions... Thanks Rob
updateRecords is not updating
updateRecords is not updating the data. When I do POST to the API to updateRecords, I recieve the correct xml with "Record(s) updated successfully". Then I come back to the Dashboard and I can see my event in the logs, but when I open the candidate details the data is intact with no changes. Am I doing something wrong? I call to https://recruit.zoho.com/ats/private/json/Candidates/updateRecords, with my authtoken, the scope, id and xmlData parameters. The xmlData is like this... 22222 Any idea? Thank
blocked email
my outgoing email is blocked and i need it fixed please. i was trying to guess an old colleague's email address and had several bounces, so that is probably why. i had the following error Authentication failed:554 5.1.8
my email info@klbo.co.ke is blocked .
Kindly assist and unblock for me
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