Can't use IMAP or SMTP with super admin
Hello, We recently migrated our mail to Zoho for the entire organization. However, everyone has successfully setup their email clients using IMAP and SMTP with their new account information on the Zoho server; except for the super admin account. Super admin can log into the mail web client without issue, but none of the credentials will work when attempting to configure an email client for IMAP and SMTP. How do I resolve this?
Contact sync problem with android
Sync Problems Android 4.1.2 LG-P715 When I delete a contact in Zoho it is not deleted on my phone. This is a big problem for me because the contacts in the cell phone only increases in number.
Delay of mail transmission of periodic reports.
There is a phenomenon to be delayed one hour from November 4, 2013. It did not occur until November 13, 2013. It is delayed by one hour after 14th November 2013. Although not changing the setting of the outgoing time. There is no difference in the record update time of ZohoCRM and local time. Please give me the investigation.
URGENT SOLUTION NEEDED
hello, I did a questionnaire with zoho for a research work. The problem is i havent gotten any feedback even when some friends told me they had answered the questionnaire one sent me this message 'the questionnaire opens a new window on d browser which after I finish completing, it only gives me the option to submit. And if I click on submit I thought it will go automatically but it keeps poppin up d message "PLS enter a valid email addy"'. I dont know how to solve this problem and i have sent this
RFC 852/553 Relaying Disallowed
When sending email to my Zoho account, Error 553 occurs. I do believe my DNS records are configured correctly so is there any way I can fix this?
Mobile app crm crashes on email send
I'm in tablet Nexus 10 android. After updating to Kitkat everytime I send an email from the app is closes. It appears as if it sends but stops responding and have to close and reopen.
Difference in the return of 1 and multiple records in getRecords
The getRecords method returns different object when returning 1 then when returning 2 objects. I think this is a bug in the API When the getRecords return ONLY 1 record the answer looks like this after json_decode in PHP Note that the [row] is a "stdClass Object" stdClass Object ( [response] => stdClass Object ( [result] => stdClass Object ( [Accounts] => stdClass Object ( [row] => stdClass
Need help, 553 Relaying disallowed
I am trying to send email to my zoho account(sales@goophone.cc), from my host (192.187.125.10), every mail I send and I get the following error: mx.zohomail.com #553 Relaying disallowed ##
Periodic report send mail delay.
Phenomenon that regularly report mail is delayed one hour has occurred, from November 4, 2013. Delay does not occur until November 3, 2013. It is delayed by one hour from November 4, 2013. Nothing is changing the setting of the transmission time. There is no significant difference in the Zoho record update time and local time. I have also reported to ZohoJapan. Please give me the early support.
Cannot send email. Sender address blocked WHY WHY WHY!!!!!!!!
I cannot send any emails. Received the following useless and totally unhelpful email advising that my quota was exceeded. What quota? Sent mails, received mails What????? How do I get my address unblocked?? How long will it be blocked for??? Who do I ask for help??? How do I prevent this from happening again???? Seriously ZOHO - this is CRAP!!!!! Dear User, Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200] -------------------------------------------
smtp was blocked
I just tried to send an email but my account has been blocked. Could you please unblock my account: info@martiniluxurydesign.com i sent only 20 email in 1 day, why blocked? How many email can i send in one day? how can i do for sent much mail in 1 day? thank you bye
URL field not displaying suddenly
Hi I don't know what happened. We have a field that is a URL field. It is no longer displaying in the reports. The field is Url_village_map_earth. We calculate the URL when the record is created or updated. The URL for the form is: https://creator.zoho.com/waynemcc/lmv-tables/#Form:LMV_Villages an example report is: https://creator.zoho.com/waynemcc/lmv-tables/#View:All_Villages or https://creator.zoho.com/waynemcc/lmv-tables#View:Villages_and_Maps What has changed with Zoho Creator? Kind Regards,
Lookup fields not update when edit
I do not know why, but right now when I edit the field called "Equipo" (team) in form "EQUIPOS" (teams) which is a lookup field in the form "PILOTOS" (drivers), it is not updated! This is a basic functionality that should be fixed. I give edit access to support to see if you are kind enough to solve it (application called CGC). Thank you very much
Zoho Creator behavior is erratic with lookup fields
Am I missing something? Since the new app builder interface was applied, Zoho Creator behavior is erratic, especially with lookup fields. I reported this previous post about lookup fields edited but not updated. Now, I check with astonishment that populated values are set incorrectly, simply editing: In form EQUIPOS, lookup field "Monoplaza" I have the feeling of having been wasted hundreds of hours programming my application. Now it does not work...
Outgoing email blocked.
My outgoing mail is blocked. m (mark@filesharingmadeez.com) Please unblock.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
All the accounts is blocked since yesterday. We are a company and I send email to other companies from a big data base. If you are going to block my account for every 10 bounced e-mails, then It will be lock forever. We didn't pay for such service. Plsss ulock the account now coz simply we have no business if we can't send offers to customers. I'm waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Account Blocked
My account has been blocked. Please unblock it ASAP!
Pushing Data from Creator to CRM Problem
Has Creator changed when pushing data from it to Zoho CRM. I had used the previous deluge script: myFieldMap = map() ; myFieldMap.put(“First Name”, First_Name); myFieldMap.put(“Last Name”, Last_Name); myFieldMap.put(“Email”, Email_Address); myFieldMap.put(“Sign-up Type”, profile_type); response = zoho.crm.create(“Leads” ,myFieldMap ); That script used to work fine, but not anymore. I have changed any settings on my app. Anyone having a similar issue?
Lead Web Form - Hidden Fields causing error with Approved Leads
I have a webform (image1) where I am collecting basic contact information. I have three picklist fields that I am including on the form and hiding them trying to populate a value based on the form that's being submitted. I have "Approved" leads enabled on the form submission also. When I try to add all 3 of the hidden fields I am clicking on the fields option and setting a default value from the picklist. When I try to save the form, I get a grey over layer on the screen with a contact zoho email
two factor authentication
I am struggling to cancel the two factor authentication I had set it up yesterday later realizing that I can’t use the same on outlook. I need immediate attention and no one from the helpdesk is responding to the incident. Can anyone help!!! regards Sumeet
Cant get picture to load in email signature
Hi, I cant seem to get my company logo image to load in the email footer. I am trying to insert it has a jpeg (very small file) and it shows up in the preview but when I press insert nothing happens! I changed the file to a gif but still the same problem. Any suggestions?
Zoho Mail does not work in Opera 11.10
OK, so I have been using zoho for a month or two now. Initially it worked well using Opera 10.x.x. I then upgraded to Opera 11.01, and I found that new emails were not being seen, and I was not being notified of them, unless I refreshed the browser, or clicked on another folder, etc. Now, today I upgrade to Opera 11.10 and the inbox frame on the right does not even show up!!. And the left frame navigation that shows your folder, etc is incomplete. Under Folders, there is nothing, and the minus sign
New Task > Remind At Functionality: Issues in IE
When setting up a new task in the Contact Information page and using IE there is some adherent behavior: 1. The "Remind At" time dropdown has 9:00 AM selected and when attempting to scroll through the list to a later time, the list returns to the selected list item of 9:00AM. This behavior was experienced in IE 10 and earlier. 2. Clicking on the "Done" button on the "Remind At" section cause the entire New Task popup to disappear. This behavior was experienced in an earlier version of IE (9?). Thanks,
Cannot receive emails
I had it setup and it was working fine for a few days then, it just stopped. I can send mail to people just not receive Nothing changed as far as the Mx Mail exchange and they are configured properly through my Registrar. Any help will be great
Organization info missing from estimates/invoices
Randomly today it seems that fields from my my organizations profile are missing from the right corner of all of our estimates and invoices generated. Some fields are showing up such as; organization name, address, city, postal code, and country. But phone, fax, website, and our license number set as a VAT will not appear. The generated estimates and invoices still have gaps in this area where the information used to be. Any one have any ideas, I have tried re-entering this information, but it will
Problems with zoho sheetview view on CRM
Hi, I am having a problem with the zoho sheetview on CRM. I have created a view in contacts on CRM and one of the columns in that view is account name, now whenever I open the view in sheetview it is showing the account name column as empty. Please can you assist. Thanks, Dominique
False advertising - Misleading - Liars - SCAM Warning
To our disappointment, Zoho is an elaborate scam. DO NOT UPGRADE. According to this link: https://www.zoho.com/creator/help/zoho-creator-pricing.html Clearly shows branding is part of $49 Express plan - Only AFTER you sign up do you find that this was a lie. Typical. In addition - there is NO SUPPORT. The number is an answering machine. No one is there, and no calls back. DO like we did, and use a Virtual Credit Card if you want to upgrade anyway and see for yourself. This business is in India
Cannot receive emails
I had it setup before and it was working fine for a few days then, it just stopped. I can send mail to others still and Nothing has been changed as far as MX Mail exchange they are correctly configured. Any help will be awesome.
Recent Items label covers the content - Zoho CRM
Hi, the Recent Items label in the left upper covers the text for my tasks, events etc. Please move the label away from the text beneath. Thank you Bjarne
Cannot log into Creator without security selections?
Hello, I am having trouble logging into Creator bypassing the new security option - it will be difficult to get all of our users to enter daily codes delivered through text messages each time they access the applications. Please advise. Thanks, Silvia
Zoho keeps charging my credit card after I canceled my account?!?!
I dropped CRM last month and I'm getting billed for $3 for the Outlook addon. Yeah, it's only $3, but it's the principle- you make it very difficult, if not deceiving, to cancel your account. Please cancel my account!!!!!!
making files public in zoho docs
i have uploaded a bunch of files to embed in my web, but the "make public" option in Zoho docs is suddenly not available...? right click/properties/ no option to generate web snippet..... What am i doing wrong?
Can't change mx record with register.com
I followed the instructions here: https://adminconsole.wiki.zoho.com/set-up/Configure-Email-Delivery.html#step9 for adding mx records on register.com but encountered some problems. First, where your instructions say to set the priority to 10, there is no 10. There are choices of low, medium or high. I chose high. Then, when I tried to submit the changes, I got the error message:
How to differentiate customers
Hi, I use ZOHO to track two types of businesses - completely different So I have in database full mixture of Accounts and Contacts I differentiate only Potentials by Service type, so one business have 1 Service type and second business have 2 Service type. I have two questions: 1. How to filter contacts connected with only 1 Service type? - I want to do mailing to this group 2. For future - how to differentiate Leads/Accounts while enter to CRM and have 2 groups connected with specific business?
Scrip Builder Freezes
In creating a new function, when I select to add the aggregate record function, the screen freezes and it grayed-out. Cheers, John Whitney
accented letters
Dear Zoho Recruit, The program has great difficulty with accented letters, like Joël or René. It displays these letters as a questionmark, also when I email them. Could you fix this or tell me how I can fix this? Cheers A. Plat
zoho.com is not pointing to arvixe
I have a website www.heratmarket.com which hosted by www.arvixe.com I configured my mail server with zoho today but I encountered to errors when I got intouch with hosting company the said that zoho.com is not pointing to arvixe.com could you please help me in this case?
Lookup field in 'Record Summary View' shows ID, not value
Hello, I've got a Record Summary View to summarize customer data. Some of the fields on the source form is are lookup field, such as from a list of technicians or service operations. However, in the view, it displays only the ID of the lookup selection(s), not the value, as shown in the attached image. Is there a way to correct this? Thanks, Elizabeth
SubForm edit
I try to connect records from subform into main form. I make 2 simple forms and joined it as a subform. I build simple code: Record = Availability[Date_field =="12-Nov-2013"]; Subrecords = dt.SubForm; info Subrecords; The result is: Time_Schedule[ ID in (1581254000000652651) ] Then i build next code: IDList = Time_Schedule[ID !=0]; Record.SubForm = IDList; info IDList; The result is: Time_Schedule[ ID in (1581254000000652639,1581254000000652647,1581254000000652651,1581254000000652743,1581254000000653527)
Error starting ZSync: Module 'Zsync' does not match codfile timestamp of sibling module ''Zsync-1'
To whom it may concern When I try accessing the Zoho sync app for my blackberry that I downloaded from the following link: https://msync.zoho.com/bbsync It shows the following error message "Error starting ZSync: Module 'Zsync' does not match codfile timestamp of sibling module ''Zsync-1' Please assist as soon as possible. Thank You.
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