Time zone issue
Good evening!! =) There's what I believe to be a bug where we have our files listed on Zoho Docs. Instead of presenting the time when the file was actually created or mpodifies, another time zone is presented. For instance, I've just made a change in a file (at 17h27 - my time). However, the time presented on the list of files is 13h27: On the other hand, the page of the file itself presents the user the "correct" time, as it's possible to see in this other image: Could you please check
Features requests and limitations
Dear Zoho CRM Team, As you might remember, i've sent you couple of requests recently regarding so many problems i got when i tried to use Zoho CRM not only as notepad/contacts database, but as real sales automation tool. I'd like to discuss this with you and other customers. I discovered these ones: 1. I can't get rid of my currency name in English when i want to put just price of the product somewhere. I always get that "RUB" abbreviation while not only it's not correct to put English currency name
Mail forwarding not working at all
My mail forwarding is not working. I have tried to initiate it several times to no avail.
mobile version for blackberry?
is there a mobile version of zoho mail can use on my blackberry? please instruct
Embedded presentation no longer auto-starting loop
I have a looped presentation embedded on my site which until recently would start automatically when the iframe loaded. Within the last several days, the slideshow no longer starts automatically - the user must right-click and select "next" for the presentation to display. Is this related to the recent loop fix? Is there a means of returning the auto-start function to the embedded presentation? Many thanks, Emerson
Related contact lists too short
I see this is a problem other have noted before: https://help.zoho.com/portal/en/community/topic/related-contacts https://help.zoho.com/portal/en/community/topic/related-contacts-in-the-account-windows We should be able top see all contacts related to an account, not just limited to five, and we should also be able to see all related contacts within each contact, not just the related account- Both of these issues is a huge problem for us when working with the different accounts- I understand this
Macros All Deleted Themselves.
I spent 5 hours setting up some macros for my users so they didn't have to worry about small items when on the phone. Today they logged in and all of my macros were gone and nowhere to be found. I am extremely upset as this is 5 hours of lost work & today I'll have to go in and re-make all of the macros. I'd like to know 1. why these macros got deleted and 2. how I can prevent this from happening again in the future.
URGENT PROBLEM - Intermittent Email Sending
Hi, We have had the facility to email out quotes from our application for the last year with no issues whatsoever. Suddenly around 10 days ago, email sending has become completely sporadic. Some emails send, others don't. I've monitored behaviour over the last hour and only 5 of 16 emails sent, which is representative of what we have experienced. As there is no pattern with regards to which quotes will and won't send at what times, I can only conclude that it must be a platform issue. I submitted
Contextual Comments do not display
My contextual comments have stopped showing up in the sidebar, and they don't work in the document either. I thought it was due to my firefox upgrade, but it doesn't work in IE either. Any suggestions?
Dear Zoho Team
I have an Issue with "Locate near me" map view on Android/IOS mobile devices and gadgets. If I check location of the company| contact one by one, then map shows correctly from the www version on desctop (in the company widow - check address). But It could not show me any information from my clients around 100km. only 1-2 available or nothing shows at all. Tested on IPAD 3 IOS 6.1 Google android 2.3 Google android 4.1 please refer to attach
Writer is not rendering the documents on Android
I'm trying to open a document using the remote API, and Zoho Writer doesn't render it when the user is using Android. After a short investigation, I discovered that for Android devices (and only for them), the DOM was never rendered. In "writer_min_all.js", we can find : DomBuilder.renderDOM = function(a) { if (is_android) console.log("blablabla"); else { <do the rendering> } } Is there any reason for this specific behaviour (I believe not, it looks like debug...) ? Thank you.
Some users on VPN can login but cannot access application
Hello, I am wondering if there would be a problem accessing a Zoho Creator application via a VPN? I have built an application for a company and users can access the application when they are on networked computers in the office but cannot access the application when they are working remotely through a VPN. Could this be because of the version of the browser they are using? Or because of VPN security settings? Or because cookies need to be enabled? Users on the VPN can login to their account but
Account blocked
I cannot send any emails, can you please unblock it
Mac Return Key
Scenario: The support tech and the customer both have Mountain Lion (Mac OS X 10.8.5). A customer has installed the desktop plugin (Zoho.app). The support tech uses Chrome to sign on at www.zoho.com/assist with his account and initiate a support session; he furnishes the session ID to the customer, who enters it to the Zoho.app desktop app. The sessions commences normally and the tech takes control of the session. Note, the support is using a mid-2012 macbook pro, the customer is using a 2013
Hide buttons in Stateless forms works erroneously.
When a hide button-name; (or even show) is invoked upon on-load of a stateless form, it hides all the buttons on the form and not just the one being referred to. Note: The form definition with actions is attached. -Varun.
Syntax checking/parsing needs fix.
If there is a data type mismatch while querying for data, the ZC compiler isn't reporting any errors but the fetch itself fails. This makes it very hard to debug. Example: Consider column NumberType to be of type Number in MyForm. //This compiles fine but returns no rows floatValue = 2.0; MyForm[NumberType == floatValue]; on the other hand: //This compiles AND returns rows as expected. intValue = 2; MyForm[NumberType == intValue]; The ideal scenario would be: 1. Report an error, OR 2. In case of
Incoming mail blocked
My incoming mail is blocked for exceeding some unpublished daily quota, but it's now the next day and I'm still not receiving any mail.
The Server could not be connected. Check whether the Server is available to connect in the given name and port number.
I am getting this message despite entering all the right settings (it works with other email clients) using both zoho mail and the mail add on for crm. Pls help
Problem with links on web tabs since last update of Chrome and Firefox
Good morning, Since last update Firefox and Chrome, all my customers have problems with the webtabs, each time that they open Zoho CRM they must go to the right corner on Chrome or go to the left corner in Firefox for fix it (I attach an image for show this, is a example in Chrome). I only use Zoho Creator pages in the web tabs, and need find a solution for this, is too tedius for my customers to fix it by this way( in the browser's corner), because they must do it a lot of times in a day. Any idea
90 task lost
We have lost 90 tasks this morning, a complete task list (the main one) What can we do?
Attachements for events
Hi, I have noticed several differences between web & iPhone & iPad versions of CRM in terms of links between different entities. And it makes it quite difficult to align the info you are entering via different devices. One example - if I create an activity/event via web-browser, I can only add a note and invite people. If I create the same activity/even via iPhone application, I can also attach a file (photo...). It would be very nice, if these links and possibilities would be synchronized and would
Problem to read notes in Zoho CRM mobile in Android (version 1.12.1)
Unfortunately after one of the recent updates you did in the Zoho CRM mobile we are not able anymore to read the complete a note for contacts, only partially. If we want to read it in full the only way is to press the button "edit" and then scroll it what is not really the best way to get this information. This is really a bad situation I expect to have you correcting asap. Please inform when we can get this fix.
Impossible to work with Zoho
We (the whole team) are experiencing today ta very big problem: With Chrome (after login): The screen shows the message Loading ... MPP import in progress. Please wait ... With Firefox Zoho Projects Loging Page ... Cargando ... espere With Safari After a long time ... it entered!!!!
Mail being sent twice when using SMTP
Hi, I've had a semi-issue when sending email via Zoho from any non-web program (windows 8 client, Android client) where mail sent using SMTP is actually being sent out twice. Can you pls advise how to fix this. Thanks, Mal
Changing tab name
Hi I am trying to change a tab name - leads to prospects - system just hangs for ages and does not change, am I doing something wrong??
Problem with NEAR ME ipad app view
I have an Issue with "Locate near me" map view on Android/IOS mobile devices and gadgets. If I check location of the company| contact one by one, then map shows correctly from the www version on desctop (in the company widow - check address). But It could not show me any information from my clients around 100km. only 1-2 available or nothing shows at all. Please tell is this function ACCOUNT NEAR ME available only for PROFESSIONAL / ENTERPRICE only(as it was in test mode)???
help please
help one of my recruiters can not upload candidates :-(
Zoho Recruit Down?
It is the start of my workday and Recruit is not working. Please advise issue and estimated time to fix!
Disable Account Redirect
We recently had a new Zoho Recruit account made for our division of the company. When you are in Gmail and select Zoho Recruit from the drop down More menu it keeps directing to the disabled account from before. Right now I have the log in page saved as a favorite but it would be easier we could get the More option to go directly to our new account. Any ideas on how to get that to happen?
Probable bug? Autoduplication of contacts when updating excisting contact- any experience with this?
Is this a bug? Somehow Zoho autoduplicated a contact when i updated the description on the contact details- the same contact had been generated with a different autonumber, 3 seconds after i utdated the original- any expeience with this?
Unable to process request
I keep getting this error when clicking on a report from my dashboard: I'm the admin "Unable to Process Request" Click here to go back
BUG: CRM Api
In the user rights the switch "CRM API" ist false. The user can call the CRM API when CRM API ist switched of and can´t see it when switched on. Hope not the hole CRM is buggy if so simple things go wrong. Best regards, Kai
Text field in forms turns numeric in mail
Hi I have made two forms one with at text field (name) and the other one with a lookup (name). When i put it in a mail - on success send mail to - it turns numeric - see below. It's the first line after "Kære" What to do? Kære 1527373000000054102 Du er tilmeldt kurset Afklaring hos os, vi glæder os til at byde dig velkommen. Vi starter d. 14-Oct-2013 kl 8.30 og satser hver dag på at være færdige kl. 13.30. Kurset afholdes på vores kontor på adressen: Gråbrødregade 14, 1. sal 6000 Kolding
Email campaign font color.
Whenever I send a test email campaign to someone other than myself the font color changes to purple. Also, every time I save the campaign in the editor it switches the text back to purple, even though it appears on the screen as black. Once again this only happens when I send test emails to someone other than myself.
Time Zone
Hi there, I've just started using Zoho CRM and there is an issue with the time zone and Google calander. I've checked my time zone is set to New Zealand standard (NST) and my Google is set to NST, however the events are appearing in Google about 20hrs previous. How do I fix?
my account outgoing blocked
Please unblock my account. I have to send some invitation and I've received the message :"Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 " Thank you for support !
Sync Events to App
Hello, Most of the events I add online appear in the app, although I've noticed that a few do not. I deleted the app and re installed it and they still all don't show up. Any suggestions?
ZOHO CRM - Web to Lead Form has stopped working?
My web to lead form has stopped sending details through to ZOHO...appears to have been like this for a few days now. Form is located here: http://crossfitantaeus.com/intro-form/ On clicking submit user is forwarded to the 'success' page but no details come to ZOHO. No email is send to the lead manager. I've checked the 'approve leads' area and nothing in there either. Please HELP!!!!
TASK PAGE FREEZING
When I complete a task and press save the page remains on the screen. I have to close zoho and reopen to do any other work. How do I fix this problem?
Any updates on linking the account address to the associated contacts?
I see in past posts that users have been asking for a way to populate a contact's address using the address of the account with which that contact is associated. In my mind, there would ideally be a checkbox in the contact address section that says "copy account address". Has there been any progress on this or similar solutions?
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