PROBLEM !!!
10/4/13 My folders won't open up!!. My sent box wont open, my workfolder I made won't open. I hit the refresh and it takes me back to inbox and I can't get to any other folders. It was working this afternoon and now its messed up. I have gone to internet options and deleted any junk cookies but still messed up. HELP !!
Persian & Arabic language disapears in PDF export invoice!
Persian & Arabic language disapears in PDF export invoice!
Get contacts of a campaign using getRelatedRecords method does not work anymore
Hi, I use the following method to get list of contacts from a campaign but it does not work anymore since a few days ago (no changes on my code): https://crm.zoho.com/crm/private/xml/Contacts/getRelatedRecords?newFormat=1&fromIndex=1&toIndex=200&sortColumnString=lastModifiedTime&authtoken=<token>&scope=crmapi&parentModule=Campaigns&id=75962000001361001 It now returns the following XML: <response uri="/crm/private/xml/Contacts/getRelatedRecords"> <result> <Contacts>null</Contacts> </result> </response>
Configuration of the Maxchars on a single-line field.
The increment/decrement on the max chars field configuration allows a max value of 999 while any value is accepted if the user types into the field. Also, the maximum characters that can be used in a form (according to the known limitations document) is 80 fields of 255 chars each or equivalent. There is no validation while the developer is configuring the fields but for the run-time error that is hard to debug. Can not a validation be added when the fields are configured rather than at run-time?
[URGENT] String.removeFirstOccurence is not being recognized.
The compiler throws an error that this isn't a recognized method. Please help. -Varun.
presentation export to pdf not working
Hi, I have a problem exporting my presentation to PDF. When I select Export to PDF, Zoho says "download in progress", but no file is sent from server. Looking at Javascript console, I see some messages that may be related. Failed to load resource: the server responded with a status of 500 (Internal Server Error) https://docs.zoho.com/show/export.do?docId=z1g207bdd64ad211f4890aeb89cd9b768a1f2&p_name=PL1&docExtn=pdf
Error Code: 8509
I want to connect my local DB with zoho reports. However, upon connecting i keep getting the following error UploadFromDB. 2013/10/01 10:54:34 EAT:Error Occured in uploadData. Error Code: 8509, Error Message: The parameter authtoken does not match the accepted input pattern Kindly help
Account is disabled
Please help I'm newby here and has troubles with signup Email service from Zoho. During all day trying sign-up I receive error We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com Now finally I manage to register, but trying to Sign In receive new error Account is disabled Can anybody help me and say what all this mean and how finally start to use Zoho Mail service....
Backup issue
I am trying to make a backup of my app (on new interface) or save it as deluge script (on old interface), but it never works. I made the app with the old interface. Somebody knows the problem??? Thank you.
Outgoing email has been blocked - Can you please unblock
e-mail: teresa@efb.ind.br Could u please unblock ? Could u tell me why was it blocked ? Thanks
ZOHO crm field mapping.
I have zoho crm account which I have integrated with zoho recruit. In my business situation, my clients in zoho crm are my candidates in zoho recruit. But zoho recruit is not enabling me to map the crm fields to candidates but only to client fields. Kindly help me solving this problem by enabling me to map the crm fields to candidate fileds in zoho recruit.
Duplicate Attachments
I have found that the system attaches two copies of the same document to my emails when forwarding candidates to clients. It's not a huge problem, but does not look professional. Please advise. Thank you, John
Error occurred while executing the workflow. Please contact support@zohocreator.com
My user was using the following https://creator.zoho.com/essistmgmt/assets/#Page:SEARCH_ME Page. She reported seeing the following error 3 times this morning Error occurred while executing the workflow. Please contact support@zohocreator.com. My system admin thinks the zoho application may be corrupt since we have been seeing errors regularly. The error log shows the multiple errors. Sl.No. Time Message Details 1 23-Sep-2013 11:00:34 AET Error : Error Executing the workflow GLOBAL_SEARCH view script.
NAVIGATION PROBLEMS Next and previous arrow keys dissapear - Have to go back to MAIN LIST - NEED SOLUTION!
1. In the LEADS section - The Next and Previous Arrows are NOT working (Browser: IE 10 and GOOGLE CHROME and others) Example: After you go to a contact and edit contact information - you then save and try to advance to the next record. The first time the arrow keys will work to forward to the next contact - when you edit that next contact and save then try to advance to the next contact record, THE NEXT AND PREVIOUS Arrows are GONE. YES, THEY DISSAPEAR and are GONE - This causes all my reps to have
Cannot attach files to emails
I am using CRM in HebrewFor some reason I cannot attach files from desktop\hard drive when send an email from zoho crm. only from the documents library. when clicking the regular attach - nothing happens ! I tried both on FF and Chrome This is a new problem and and didnt exist a few days ago.. Please help Gilad..
Unable to select correct client whilst creating new job opening
Unable to select correct client whilst creating new job opening. Doesn't appear is search results in the relevant field.
Help! No Incoming eMail Since Yesterday Afternoon!
IMAP via my domain; outgoing works, but no incoming to any device. Daughter reports mail to me bouncing with 'Unable to deliver' messages. Is Zoho having a problem? It's been working fine since I signed up last winter. /Mr Lynn PS I am available at RepletewRue at Yahoo dot com
NAVIGATION PROBLEMS Next and previous arrow keys dissapear!
1. In the LEADS section - The Next and Previous Arrows are NOT working (Browser: IE 10 and GOOGLE CHROME and others) Example: After you go to a contact and edit contact information - you then save and try to advance to the next record. The first time the arrow keys will work to forward to the next contact - when you edit that next contact and save then try to advance to the next contact record, THE NEXT AND PREVIOUS Arrows are GONE. YES, THEY DISSAPEAR and are GONE - This causes all my reps to have
Free version: Custom fields or not?
I activated my free CRM last night. The documentation from within my CRM instance says I get 25 custom fields: https://www.zoho.com/crm/help/erutaef321.html#custom-fields However the button to create custom fields is not available. THEN i see a post from 10 days ago where a Zoho employee is pointing another user to a COMPLETELY different set of documentation that says we get no custom fields. What's the story here? If we don't get custom fields, I won't waste my time and look for another solution
App for Ipad ?
Can I down load a different verison of the Ipad app than read only?
Urgent: Can't update credit card
I can't update the credit card in any the supported browsers (Chrome, Firefox and Safari), when I click the link I get this: http://screencast.com/t/j8lUPsI0N several javascript errors that do not the page load and stays with the "Please wait" animation indefinitely. What can I do? I need the backup as soon as possible!
Zoho CRM, Email CUTS OFF THE SCREEN in Chrome, Explorer and FireFox
Recently I noticed a very irritating presentation issue when selecting and reading emails or when attaching Documents Direct to DropBox See Screen Shot Below. Notice the two scroll bars on the right side the inner scroll bar is as far down as it can be moved, however you can see that the screene is cut off completey. It is impossible to scroll to the bootm of the window. If you click on the DropBox window and then press the tab key the Save Button will appear so you can save it, but navigating
Filter not working correctly
Application: https://creator.zoho.com/essistmgmt/assets/#Form:SITES Note, it is shared for support editing When I select CHINA from the COUNTRY * field, and select CHINA, then select the SUBURB, POSTCODE, STATE * drop down, I do not see any results I am expecting to see the one entry in the dropdown under https://creator.zoho.com/essistmgmt/assets/#View:POSTCODE_EXCHANGE_View?COUNTRY_CODE=CHN The behaviour is odd, since when I select AUSTRALIA or NEW ZEALAND from the country list, I always get results.
Removal of CRM user with Zoho email add on
Unable to remove the deactivated users from the drop down when looking at emails within a Contact. Just looks messy.
IPAD App login issue
Hello, I could not enter to ZOHO CRM from IPAD free plan for 3 users Is it closed for free plan?
Problem with updating records in zoho creator
Hi We are experiencing problems with updating our records through either our scripts or manually editing the form. Whenever we do that, we an error message saying java.net.ConnectException:Connection refused It appears to be a server problem on your side. Please advise asap when this is fixed as updating our records are critical REgards Umar
Problem with updating records in zoho creator
Hi We are experiencing problems with updating our records through either our scripts or manually editing the form. Whenever we do that, we an error message saying java.net.ConnectException:Connection refused It appears to be a server problem on your side. Please advise asap when this is fixed as updating our records are critical REgards Umar
The feed to Simply Hired appears to be down.
We now use another vendor in conjunction with Zoho because this keeps happening... But, as a courtesy, I thought I would let you know that your feed to SimplyHired appears to be broken once again. Most of your customers' job openings are no longer showing up on Simply Hired. Do you have an ETA of when it will be fixed?
links to demo don't work, and seems this help file is outdated
https://www.zoho.com/creator/help/fields/add-to-picklist-dynamically.html when trying to report that its not helpful, the form itself cannot be submitted
my out going mails has been locked. kindly unlock the same
My out going mails has been locked. kindly unlock the same. my email id is ankur.saxena@theindiarise.com
Products has disappeared
As of today, I can enter a product into a potential, but as soon as I press save it has gone (not saved). I cannot edit the product field from the potential page - the edit function has also gone. Is there a bug today?
Back up restore failed
I attempted to restore my assets application(https://creator.zoho.com/essistmgmt/assets/#) as dev_assets_test but The restore failed and I currently see this error message com.adventnet.appcreator.parser.schedulecustom.ParseException: Encountered " "}" "} "" at line 3, column 13. Was expecting one of: "to" ... "every" ... Can you please investigate?
Autoview created not by myself
Hi, When I view the ASSETS form at https://creator.zoho.com/essistmgmt/form/1650/edit/ and hover the mouse over the related views, I see Autoview_1373401184830_ASSET which I did not create. When I click on the view, I see the following message There is no such view in Zoho Creator How did the autoview get created in the first place and why is the link broken? Can you please investigate?
Embedding Spreadsheets on vBulletin
Here is a link to a public spreadsheet I've tried embedding on vBullein. HTML is enabled for forum. I keep getting the "Sorry, we could not process your request" error message. Here is the link: http://www.bayoubucks.com/forum/showthread.php?t=44083 Here is an old link to similar documents that I've embedded in the same forum over the years with zero problems: http://www.bayoubucks.com/forum/showthread.php?t=8791 Here is the html code that is problematic: <iframe width="500" height="400" frameborder="0"
Strange performance of one field in a form...
The application referred to consist several forms and several fields in them. All forms/ fields are all working normally, except this one - List of Schools (LS) This LS is linked (look-up) by a List View named "View Updates" with several linked other data source forms. The LS hold listing of school names, ex: Yesterday School Future Academy When I added data to the View Updates from the LS, it is automatically added with ...dash.. before the school name. Example: - Yesterday School . Other data are
Not displaying properly
The single text areas are not sizing as set in the form editor and the radio buttons are being displayed as dropdown lists. Both are being displayed properly in the editor but when the for is viewed normally in a web page or when the application is accessed from the editor it is all wrong.
NEW LIMITATION: not allowed to change ownership of 100 records at a time!
Good morning. Today we began to receive an error message when changing the ownership in more than 50 records. The error that appears is: 414 Request-URI Too Large This is the same in several modules. We hope that Zoho has not changed the limits arbitrarily, since you don't provide a mechanism for transfering property of all records from one user to another when an employee leaves. This is a very tedious and time consumming process, and it al ready took a lof of effort changing 100 records at a time.
When creating an event it doesn't display leads and contacts in the send invite section.
I am trying to create a new event related to a lead. Everything works great except when I try to send an invite request, the form just displays the users. It does not display My leads nor my contacts. I have tried on other web browsers and still experiencing the same issue.
Outgoing Email Blocked - Please Unblock
Posted this yesterday and my post disappeared. Please unblock asap.
Opening cases in a new tab
I was previously able to open multiple cases in new tabs (right click the case, and click 'Open link in new tab'). This allowed me to work on multiple cases at a time. Now when I try to do the same, I get a blank page. I mainly use Chrome, but have tested it on FF as well, same results.
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