Unable to send email to a contact from another user
We would like all our email to contacts to be sent from a house account. For example, support@example.com. I have created a user for this account and they have a unique email address. The account has been confirmed. I have created an email template and used this email address in the from field. However, when I send an email to the contact, the mail continues to use the current user's email, not the support@example.com. It will not let me update the from address either. Any thoughts?
Double Vision in Chrome Version 23.0.1271.64 @ Freeflow script mode
Hi ZC team Double vision happens in all apps (personal, shared, developer access) when viewd in chrome irrespective of form / view / Schedule / Functions etc This happens only in FreeFlow script mode Script builder mode is working fine Please see attached jpeg. Thank you Best Regards -Deepa Govind http://homepreneur-online.com/
"Table operations >> Merge cells" does not function
Hello, I try to merge cells in table within Zoho writer. I mark the cells which I want to merge then right click "Table operations >> Merge cells" and nothing happens. Every time when I right click the marked cells become unmarked. How does it work? I appreciate your help.
Activities -> More Actions -> Print Preview showing HTML tags in Description
When viewing a task/activity, if you drop down the "More Actions" menu and select "Print Preview", the description field will show the HTML "<BR>" tags and such.
Adding records to zoho creator with REST API
I'm trying to add a record to one of my forms in zoho creator using the REST API and python. My code looks like this: from httplib2 import Http from urllib import urlencode access_token = 'AUTHTOKEN HERE' h = Http() data = { 'authtoken' : access_token, 'scope' : 'creatorapi', 'zc_ownername' : 'reviewpro', 'external_id' : 1 } resp, content = h.request("https://creator.zoho.com/api/json/desk-com-cases/desk_cases1/add/", "POST", urlencode(data)) print content And I always get the same
Web to contact form no longer working after joomla upgrade.
We recently upgraded our website to Joomla 2.5 and the developer copied over the code for our web to contact. I've tried re doing the web to contact form but its still not working. I fill in the contact form on the website but the info doesn't show up in the leads section. Any suggestions / help would be greatly appreciated. PeteG.
IMAP mail always automatically marked as read
Hello Zoho Team/Users, Whenever I get my mail by IMAP, if from my phone or from evolution on Ubuntu Linux 12.04 (precise pangolin), all my mailarrives late (about 10minutes after sending it) and already marked as read. This makes it hard to get my eMail the way I prefer (in a dedicated Client) Kaspar Rothenfusser
Bug with subform interaction
Hi, I've found a bug that comes up when I'm pulling data from one subform into another. Please review the two screenshots below. ============================================================================ Case 2: I enter a name in the Child subform It seems like there's an error that occurs in the Event Location On Input function because the row.Debug updates don't work. However, I can't debug the function because Zoho doesn't let me use info commands in OnInput functions. No error messages appear.
ZOHO CRM apple apps
We recently downloaded the ZOHO CRM app on iphone and ipad. We are having trouble with some of the features on the apps. We added a new view under the potentials tab on the web. The view will not show up on our apps that we have downloaded even though we have connected our accounts. We have tried connecting to wifi and to 3G networks, and have clicked the sync button, restarted the app, and logged out and logged back in. It will not update it. We are trying to create a view that allows us to filter
Permission Denied ! (Fields Add Custom Fields)
So im trying to add a custom field to a bug in one of my project templates. My user level is admin, but i still keep getting the Premission Denied ! message. The portal admin is having the same issue. Any idea where we should look for a permission fix or is it a bug?
Not receiving email from a particular mailing address
Hello, I've now tried sending you support requests THREE times, and though someone got back to me the first time, nobody has gotten back to me since. I will have to search engine optimize this post (with content and link inflation) if nobody resolves my problem SOON, and that is perfectly within my rights, because I am only helping to publicize something that is truthfully happening to me. My Zoho Mail account is not receiving emails from a particular email address. I have already sent you that email
Docs
I can not open my documents. I only get a blank window.
Is Zoho Creator Down?
I was working on an App and now creator.zoho.com isn't responding at all.
Font will not stay
I have just started to use the writer and when I go to change font and size it keeps jumping back to arial. What is going on here?
Import problems with CSV file (coma or semi-colon)
Hi I can't import, in my Enterprise version Zoho CRM, my leads.... just a try of two persons :) In the screen where I have to choice the right field.... in the field I have not the label of a CSV file column but all the labels separated by a semi-colon... societe;nom;prenom;... If I accept and I import this value, it is possible, I get all these labels in my fields (and not the data to be populated. Does this problem come from my "CSV (Coma delimitedted) *CSV " file or from Zoho CRM settings ?
Cannot Create First Forum Post For a New Category
I created a forum category and then when I try to create a first discussion post for that category, nothing happens. I tried 10 times! VERY BUGGY. PLEASE FIX THIS!
Can not create a forum message (debug trace included)!
Here is the HTTP level trace of what my httpclient is sending to your server. As far as I can tell all required fields are being sent. Why is Zoho server responding with 500 Internal Server Error? Please help! 2011/05/31 20:02:27:970 PDT [DEBUG] wire - >> "POST /portal/yoxel/api/private/xml/message/add?apikey=a<apikey>&ticket=<ticket> HTTP/1.1[EOL]" 2011/05/31 20:02:27:970 PDT [DEBUG] wire - >> "Accept: application/xml,application/xhtml+xml,text/html,text/plain[EOL]" 2011/05/31 20:02:27:970 PDT [DEBUG]
Share Access not working
Just created a new document in Zoho Sheet, but cannot share the document with anybody, there is always the following error: Users listed below are found to be invalid I never had any problems with file sharing before, can this be resolved ? Thanks!
Books Invoicing Template; adding contact person name
Hi, I tried to post this earlier however cannot see where it went to. I'm adding Contact names above the Address on Invoices, however having problems with these appearing on the pdf's. The people concerned are loaded in the system as 'contact persons' and their names are ticked on the invoice edit page. When the invoice is saved and the pdf loaded up, the contact person' name only half appears and sometimes displays nothing or %LastName% instead of the value. Am I doing something wrong here or is
Problem with connecting to incoming calls
I've set up a Group to answer enquiries from a widget on our home web page. Zoho Chat has been great but a couple of staff have reported difficulty recently with connecting to incoming calls. This is what happens: "The computer starts ringing and the notification box appears on the bottom right of the screen as it should - when I click on 'accept' the notification box disappears, but no chatbox appears. After this happened the first time… I got a colleague to test it by trying to contact me from
RTF to PDF save is not working
We are using coldfusion to post an http request. We pass the hidden form fields as described in the documentation: the code follows <cfhttp url="https://exportwriter.zoho.com/remotedoc.im" method="post"> <cfhttpparam type="formfield" name="url" value="https://www.oururl.com/Payment_Plan_Template.rtf"> <cfhttpparam type="formfield" name="apikey" value="our API Key"> <cfhttpparam type="formfield" name="output" value="url"> <cfhttpparam type="formfield" name="mode" value="normaledit"> <cfhttpparam type="formfield"
[Zoho Projects] TImesheet Report show all unrelated Projects
Hello, When exporting timesheets for users, the spreadsheet exported now has a tab for all projects within the group. But we only need to see the projects that the user is in. For example: if my company has 300 projects, it is very time consuming to go through all the tabs to find the working hours for the only 5 project that a user is in. I think the report used to shown only the project involved for the specific user. Please help us to find a solution. Thank you. Regards, Jeremy.
Zoho Writer 3.0 Missing Insert Auto Field Page Number
Is there a way in the latest release of Zoho Writer to add an auto field for page number? I don't see this menu option anywhere. Also, is it possible to set a hanging indent? Thank you.
Can't Export a View
I'm in a table, I select 'Export' > 'Export this View' > 'As CSV'. Normally, this immediately downloads my file. Now, I'm taken to a page "Export As CSV: Settings" with a ton of options. Even with these options, there's no way to export the file. What's up? I do this all the time. I'm trying to extract a simple 200 row table. The workaround is to select the option to email the attachment which works. Pls correct. Thanks.
Users can't do anything inside shared Workspaces.
Dear Zoho Team. I created few workspaces and can share and upload documents within them, as administrator. Then i invited some users to workspaces and they can see documents inside them, but they can neither upload nor share files within them. For example, if they click Upload, there is nothing under the 'My workspaces' link at the right side of the upload dialog. If they select 'Share' for a document and then go to the Workspace tab, there is a phrase "No Workspaces is created by you" That is very
Zoho email page is gone... ...
The Zoho Email web page is gone. When I go to mail.zoho.com I am redirected to https://mail.zoho.com/biz/index.do. When I go to zoho.com/mail I am redirected to https://business.zoho.com/biz/index.do. BOTH of these take me to a page titled ZOHO Mail Intranet. I have tried going to Zoho home page and selecting the Collaboration Mail selection, as has worked in the past. This also directs me to the previously mentioned ZOHO Mail Intranet page. Help!! Sher
Can't duplicate this application
I want to duplicate this application but can't . Please help me. Thanks
(important addition to my previous post. Do not change useragent if all works)
If copy/paste works, not change useragent; if copy/paste works and you changed useragent, copy/paste will not works; if this situation, just change useragent again as in my previous post. (MODERATORS, please, add this post to the end of post https://help.zoho.com/portal/en/community/topic/solution-how-to-copy-and-paste-in-zoho-writer-when-ctrl-c-and-or-ctrl-v-not-works )
zoho-migration fails to uplaod Excell workbook to Reports
Hi I am having a problem getting a multi-worksheet Excel workbook uploaded to Reports. The workbook loads into Migration fine but after entering credentials for upload to Reports the app loads for a second and then nothing happens. Repeating the same process for an upload to Creator works perfectly, but I need the data in Reports. Does anyone have any ideas. Running Windows 7.
Remote writer: export to pdf not working anymore: conversion error
Hello, When we try exporting files with remote writer api we get an error since the beginning of the week. "Conversion error" So we can not export to any format (pdf/html/ etc) We are using firefox 17.0.1 on a Win7 os (but also on mac it is not working) Please can someone have look at this? Many thanks Nicolas
Mail or CRM extremely slow or app is currently unreachable!
The mail and CRM apps are not working today for some reason. They are either extremely slow when they come up at all. Otherwise they do not even come up and I get the following error message: "App is currently unreachable." My connection is very fast. Other sites like ebay, amazon, google, etc work. I've tried Chrome and IE. Windows 7 and Windows 8. This has been going on since 7am (EST). I've used both of these daily for more than two years. Has been very reliable. Never seen anything like this.
Import from Google - only first line of description imported
Using the ical method I imported a large google calendar into Zoho. All appeared to work OK, but in every event, only the first line of the description appeared on Zoho. Every event in Google has multiple line descriptions - often as much as a whole page. Can Zoho not handle this on import - or is it Google which is not exporting it? How can I check?
Can't search resumes
I signed up for your free trial today, posted a few jobs, deleted two of them and left the third and now I want to search some resumes. I can't find the search field in the candidates module, though. Is this because I'm on a free trial?
Usage Limit Error
Usage Limit Error A critical problem has occurred and is stopping our application from adding records. ZC is reporting the incorrect amount of records used S.No. Particulars Your quota Used Remaining 1 Records Count 25,000 44,806 -19,806 The reported error is 'Usage Limit reached" So I purchased another 5000 records just in case, but it is still not working. Please fix this immediately Mark
Can not print whole page of a spreadsheet.
In the last couple of days I have been unable to print whole spreadsheets. It only prints about the first 60 rows. Leone
Zoho site extremely slow and buggy for the past two hours
Hi, Sorry if I am reporting something already known, but it is difficult for me right now to check and see if someone already reported it and I can't see any announcement. The Zoho mail app and the zoho site in general are currently extremely slow and time out often, they are completely unusable for us at the moment. There is nothing wrong with our internet connection, Google mail / Facebook any other site load fast. We are only experiencing this problem with Zoho for the past two hours. Please let
Server Problems today.
We have not been able to use our account all day. We can log on sometimes and when we try any other function, we get a server error message or cannot log on to this web page and to try again. We have attempted with 4 different computers at 2 different locations as well as Firefox, Chrome and IE. Bobby
Very slow today
Users complaining zoho is unusable today. I agree. What's up zoho?
Outlook 2010 64Bit Plugin not working
I installed the zoho plugin but i get a runtime error when trying to turn the add-in on, i have attached a screenshot.
Emails and diary does not synch and I have the outlook plugin any help?
Emails and diary does not synch and I have the outlook plugin any help?
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