Mailbox delivery restricted by policy error
We're not receiving any email on our account. Getting this error message: 452 <shop@copymade.com> Mailbox delivery restricted by policy error Final-Recipient: rfc822; shop@copymade.com Action: delayed Status: 4.0.0 Remote-MTA: dns; mx.zoho.com . (216.52.72.121,
Unable to post to Instagram
Hello again! My team and I scheduled some trial posts to be published onto Instagram. We created them and scheduled them, however, when the time came for them to be published, they were never published and I am unable to find them in the failed posts
ubuntu desktop mail fail on start
Hi, I'm getting some errors: $ ./zoho-mail-desktop-lite-x64-v1.6.3.AppImage [31032:0905/021742.360991:FATAL:setuid_sandbox_host.cc(158)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm
Bigin stops syncing with Google Calendar
Hi there, I am having the an issue with the sync feature of Bigin Events and Google Calendar. It constantly stops syncing. Each time it stops syncing I have to disconnect the calendar through intergrations and then re connect it. As you can imagine this
Zoho Writer "deleting" pages and then slowly readding them, during which there is considerable lag.
So, when I'm writing using the Writer, sometimes I notice the page count start to slowly drop around 1 page a second before getting to around 430 pages. Then, as soon as it hits that, it immediately starts to reload the pages back to the normal amount,
zoho crm lead status changed by itself
something weird here, some leads in zoho crm status changed automatically without any change by me, i updated the lead status as a contact but after some time i checked it and i saw it had changed to junk or something else. any suggestions?
Connected Payment Gateways
Hello, I'm trying to switch our current Stripe payment gateway to a new Stripe account, but I'm encountering an issue. Whenever I attempt to remove the old Stripe payment gateway, I receive a notification that says, "Settings cannot be cleared as one
Bank Feeds option not showing - Zoho Books Australia
Hi there, I've added my Westpac bank account to Zoho Books, however there is no option to be able to connect the bank feed for the account? Help! Thank you :)
Zoho Workflow Rules triggers not working as expected for updates to contacts from a Prospect page
On the Zoho website, I have set up automation rules that trigger whenever a Client Prospect is created or edited, to send the data down to my own service for processing. However, I am seeing that when I add/remove a contact to the prospect, the automation
Current Job Title not extracted
Hello, When clicking on the extension while on Linkedin, the current Job Title is not getting filled. The Resume Parser Mapping seems to be set correctly though: Many thanks in advance.
Introduce Tagging in Pictures | Zoho Social
Zoho Social is a fantastic social media management tool. We use it in our organization, Encaptechno. I want to request a feature where we can tag people in images directly from Zoho Social, just like in the text/ caption of the social media post. If we
How to change those 3 horrible Zoho Sign signature fonts ?
Hi guys, As stated in the title, I try to change the 3 horrible Zoho Sign signature fonts : Zoho Sign Default Fonts If anyone could explain how to change those default fonts, that would be highly appreciated. Regards,
Changing the ownership of the zoho sheet
In zoho sheet there is no option for the super admin to change the ownership of the zoho sheet if that sheet has created by different user in the organization. Recently one of our employee has left the organization and she has created some client working
Can we get all ticket list without limitation using zoho api once?
Hi support team. I'm using zoho api nowadays. I have a question. I'm trying to get all tickets using api. But I noticed the api that get ticket list has a limit. The limit is 100. I don't wanna call lots of times to get all ticket list. It takes much
Mail Merge
I am about to give up on Zoho all together. Something as simple as mail merge is making me pull my hair out. I have created 2 templates 2 different ways. One was through Zoho Writer and another.... I don't even know what it was called, but it was a pain
Evaluation of workload and complete data transfer
Hello, not all comments on our posts are transferred to Zoho Social and if they are, not all of them are converted into tickets. Basically, it seems that the API between Zoho and Meta is not working smoothly. Even if all comments ended up in Social, we
Alias Email Id already exists
Hello! I just removed 3 users on my accounts then create 3 alias with the same names, but always got "Email alias already exists" error. Can you help me solve this? Thanks!
Problem mentioning a user in Zoho Desk API
Hello ! I would like to ask for help. I'm trying to make a request to the Zoho Desk API, URL: https://desk.zoho.com/DeskAPIDocument#TicketsComments To create comments and would like to mention a user, according to the documentation you need to send zsu[@user:{zuid}zsu
Zoho Outbound email rate limited.
Hi, A staff member sent through an email to the customer's hotmail account and we received the below error. Original-Recipient: rfc822;customer@hotmail.com (changed for privacy) Final-Recipient: rfc822; customer@hotmail.com(changed for privacy) Status:
Desk API Downtime
Ever since I started using the Desk API I have seen extremely frequent downtime. Every 15-60 minutes we receive a response from a Desk API call of: Zoho - Temporarily Unavailable Our service is temporarily unavailable. We are currently working to restore it. Why is the API so unreliable? What can we do to fix the stability of the API?
Zoho Form - Image Uplaoded in Zoho Form can't open the link on sheet.
Can someone help me with this, I upload image in Zoho Forms but I can't use/open the link when I click the link It's showing error.
Email Service Issue After Hosting Change
Dear Zoho Support, We have recently changed the hosting for our website "almusairiey," and now our email service is no longer functioning. We kindly request your assistance in resolving this issue. Thank you very much for your support. Best regards, Mohamed
Microsoft Office Files
Hello Everyone, Why when we try to edit or save any Microsoft Office file [Excel, Word, etc.. ] Located through WorkDrive TrueSync, I receive is not responding error freezing from the file it self and the work drive create a new file in different name
Error message when changing plan
Hi, We are changing plans on a customer but get the following error message when clicking "Continue" - Invalid Element tds_override_preference any quick help would be very appreciated.
Email Service Issue After Hosting Change
Dear Zoho Support, We have recently changed the hosting for our website www.almusairiey.com and now our email service is no longer functioning.We kindly request your assistance in resolving this issue. Thank you very much for your support. Best rega
Check in/out location
Hello, We are using Check-in/out feature in our company, but the geo location is not accurate it's always pinned 2-3 streets away when click the checkin/out button. and we can't check if the app is choosing the right location before submitting. how to fix this issue or check what location is zoho app finds before submitting.
Not all notes are being exported
In order to make copies of my content for safety reasons, I exported certain notebooks. But now, not even half of the content is being exported. Why not? If I cannot save or auto-save everything, I definetly need another app since I work a lot with notes.
when I transfer the doman form enom to hostinger
when I transfer the doman form enom to hostinger When I transferred the domain, the email stopped working and when I enter mailadmin.zoho.com Email Configuration - MX : Your domain's MX Records are pointed to Zoho also SPF : Your domain's SPF Records
Upload Image into Wordpress Media via API
Hi, I tried to upload image from Zoho Creator into Wordpress Media folder via api. I have issues wih my code and I don't knw how to fix it. post_data = Map(); post_data.put("media_urls","IMAGE_URL"); header_data.put("Content-Type","image/jpeg"); header_data.put("Content-Disposition","attachment;
crazy system behaviour
support chat cannot be opened. it doesn't do anything or some popup hint disappears immediately - any browser I can use. audio creates millions of nine-second files ... what can I say?! I just started using it! What will happen next?! did I pay for that?
Zoho Desk deletes Description thread on owner change
We have been experiencing some issues for a few months with our tickets. Our emails are directly linked with zoho desk email to create ticket on email reception. Tickets are populated automatically. Randomly, when we make changes to the ticket, and change
Changing duration of task when adding more resource
Hi, We have a list of tasks within a Project that we want to put an estimate against relating to how long it should take to complete. We don't do this at a very granular level so the smallest amount of time we need to track is normally half a day. This
Email Scheduler Not Working
I have scheduled two reports in the Email Scheduler to be sent on a weekly basis. However, I have only observed one instance where the email was successfully received, and no subsequent reports have been delivered. I need to ensure that these reports
Zoho Tasks Link with CRM Tasks
I have noticed there is no sync or link from Zoho Mail Tasks and Zoho Crm Tasks? This is a pain. Is there any development in the future to link these tasks together?
Creating a call button which triggers a "Calls" window with Current Call.
Hello, Purpose: Easy to cold call from Leads module without having to enter every single lead. I have been trying to create a button which triggers the same window that "Calls" from the Activities section does. I have managed to create the button. I did that with this script in functions: leadDetails = zoho.crm.getRecordById("Leads",leadId); mp = Map(); mp.put("Subject","Cold Call"); mp.put("Owner",ifnull(leadDetails.get("Owner"),"").get("id")); mp.put("Call_Type","Outbound"); mp.put("$se_module","Leads");
Data Sharing issue: Shared user information outside of defined roles
Hi Zoho team & community, We've encountered a particular issue that I'm hoping you might be able to help us with. The context: Our organisation consists of multiple units that should not have access nor see each others information in Zoho CRM. To achieve
The OneAuth Android app cannot be used on a Chromebook Plus, for a strange reason.
I got the following error message (in French, translation follows) -> "Ce navigateur ne prend pas en charge le protocole WebAuthn/FIDO2. Veuillez réessayer avec un navigateur pris en charge." or "This browser does not support the WebAuthn/FIDO2 protocol.
No Zoho SalesIQ app in PlayStore
Unable to find the app in playstore. Google search provided link that is invalid. App may have been removed. Request to add it back so we can monitor chat on the go.
WorkDrive: right click -> open in new tab /new window not implemented.
Sometimes, if you work with multiple Projects, you want to open a folder (or document) on WorkDrive in a new tab. It is now not possible. That's not good, Please change it. My annoying workaround: 1. in Workdrive, go to one folder / document you need.
open an Adobe PDF doc in WorkDrive: ZOHO-reader only is bad solution
Lets open an adobe PDF-file in WorkDrive. It opens only in ZOHO - reader. That is annotating unnecessary problem. Why? For example you want print that document. You CAN'T. You can print only browser+ reader + doc. Not that doc alone. Solution? Let us
Next Page