my form disappeared!
I was editing on of my forms and it disappeared from edit view. When I click its name, it is blank! On application mode, however, it is working... how to make it come back? Thank you Daniel
Unable to Upload Documents
I have been unable to upload any type of document on Zoho Business. I am able to select the file and click upload, but at that time it just continues to scan forever without finalizing the upload. Please assit.
Still getting Error 401 in notebook
When I switch to Notebook application, I keep getting error 401. Please advise.
Outlook plugin not syncing anymore
I synced some contacts last week, but today I tried to add more and it's not finding the new people I added. It just says there are no changes. I tried using the "Mark as Zoho" button and also manually setting the Zoho category. I uninstalled (deleting the "data folder") and reinstalled with no effect. Some syncs will freeze half way through the contact scan, and then recover, which is how it worked last week. But today some syncs scan smoothly without giving me a "not responding" message --
Downgrading to Personal Edition is Not Working
The system seems to hang when I try to downgrade to the free personal edition from the trial peroid of Enterprise edition.
Error adding record
Hi, We add form (by sent mail) and we have this message : "The Following error has occured while adding this record: Failed to Add Data . On submit validation failed " What's up ? Eric
I can't rename or change settings of any of my apps
I already asked you about that 2 monthes ago, the answer was "use Firefox xx or IEx". My problem has nothing to to with the browser, I get this error message : ..whatever browser I use. The apps are shared to support, their name is "Alain", copy of Alain, copy of copy of Alain, copy of copy of copy of Alain... THX.
being replaced with space
I have a function with <td> </td> When the function is saved it is removeing the and replacing it with just a space. Like <td> </td>; These are not the same thing and Creator should not be doing this. tt
Problem on "Expected Closing On" Field
I was trying to add summary under Deals Tab. One of the field there is Expected Closing On (date) but can't type anything in the text box.
Zoho CRM 5.0 Installation
Installed Zoho CRM 5.0 on Windows 7. Starting the server it gives an error and stops. Error: Srating server from location c:\Adventnet\Zoho CRM Free edtion......... Create process 65432 error=2 Press any key to continue........ I then installed it on Vista 32-bit but get same error. Any idea what the problem could be? Manuel.
Error in field tab order causing user revolt!
The generated tab order of the fields for contact address do not tab properly. When filling out the fields, tabbing skips from Street to State to Country. I have attached images showing the tab skip pattern (it skips City and ZIP). I have also attached an image from the Page Layout area. I have tried toggling this between Left-Right and Top-Bottom (and saving in between steps) but it does not result in the correct tab order. This issue is making internal clients VERY RESISTANT to adopting this platform
Problem Sending an Email Template (Quote)
When sending a quote, I always send the customer a copy in pdf. The thing is, in the sales order and quote page we have the "send email" button, that automatically creates and attaches a pdf of the document...so, since some of our customers doesn't have Acrobat Reader in their computers we decided to customize the quote information in the email through an email template.. So, when I create a new quote, and press "send email" I choose my template, but for some reason the template mail list only the
Incoming email disabled
I transfered my domain to zoho business mail. The domain passed the verification in the control panel and I enable the hosted mail but when I go to my user account it shows enable for the outgoing mail but Incoming is disabled, I click on change to enable it but it goes back to Incoming disabled. Why? MX records are correct Domain is veryfied Mail hosting is enabledThank you
My acct is set to Spanish as main language but the Zoho Writer Remote Editor is entirely in english
Hello Some days ago, my Zoho Writer remote editor was somewhat in spanglish: There were some tooltips in spanish and some others and the menus in english, I was ok with that (although I wanted to translate some of the menus), today I noticed that when I open the remote editor, everything is in english: both menus and tooltips, but when i open the online editor from http://writer.zoho.com everything is in spanish. Why did it change and how do I change the remote editor to a language different than
Error adding from address for 241120
I guess this error when I try to verify my gmail account into zoho mail, suggestions: Error adding from address for 241120
The server encountered an unexpected condition which prevented it from fulfilling the request
I am getting the above error when i am trying to access zohocrm api through a creator application. Can anybody say why i am getting this error? I am attaching the screen-shot of the error here too. Thanks in advance for the reply.
Setting Value to "" in the OnLoad Portion of a Stateless Form WAS Working but Isn't Now
I have a set value script in the OnLoad trigger of a stateless form that was working last week but is not working now. I need the value of a 2 radio button field to be set to "" nothing (whatever you want to call it) so that the user must select something which futher triggers updates to dropdown list lower in the form. input.Report_Type = ""; hide Class; hide Region; hide Planting_Type; hide Report_Filter; hide plain2; Was there a change made that may have affected this recently?
Email catch-all kills FireFox plugin email notification
I added an email catch-all in the Control Panel. Since I did that, email delivery is slower and the email notification from the Zoho Companion for Firefox doesn't work... no more pop-ups when new mail is delivered. Love the Firefox Companion and hope you can address quickly. Thanks
Sorting causes cell coordinates within formulas to change
Great tools, but I have a problem... Here is an example of some data I want to sort. The value are pulled from other sheets using forumlas. Notice the tallies are not in order. http://screencast.com/t/YmNmNDNmND Now here is how I am attempting to sort the values: http://screencast.com/t/OTY0ZjQyM2 Here is what the results look like: http://screencast.com/t/Nzc2YTg5 The cell coordinates in the formulas have been adjusted, and they should not be changed. Now they are pulling the wrong values from the
Saving Records
I have a multichoice field. I make changes to the field in a grid view and click save. Zoho says it is "saving records..." but never stops. When I stop it by changing to another view or hitting add, the changes I made are not saved. I have the view down as being editable by users, and have tried using both a checkbox and a multilist field. How do I fix this? Or is Zoho really this slow and I have to wait minutes for it to save?
Lookup disappears after adding criteria
I add a Lookup field. Sometime later I go to the form and edit the lookup field and add a criteria. On save the lookup field disappears. If I then go back to the form in editor mode the lookup is back. BUT, the criteria is not saved. I cannot add a criteria to a lookup with this behavior. My application is shared to support. please advise tt
One of my forms is extremly slow when adding
One of my forms is extremly slow when adding, any help? That form is specially slow in one view. Then, when I want to add a new concept in that view and I click on "Add", It takes around 20-30 seconds to open the Add Form. Please, I need any help about that. I tried deleting all the "On load" code and it still remains in the same way. Any more ideas? Thanks a lot. Sergio Galiano
Complete loss of access after application name change.
This problem was very serious (from my perspective) but was fixed by eliminating "quote" characters from form and field titles! Note to all Zoho creators: DON'T USE QUOTE CHARACTERS IN FIELD TITLES!! ----------------------------------------------------------------------------------------------------------------------- I had several lists under the application title: "My Movie and Shopping Lists" so I changed the title to "My Lists". After that I now have no access at all to the forms, or the views,
Search result not works well
Lots files i created theres days can't be find in search result. eg: i created a file named "97407-AE" in zoho write, and i saved. I can see the file when i click the folder in zoho doc. But when i search it in search bar "97407-AE", it shows: No Results found for "97407-AE". Why? I can find the file named "476-DW" which i created on 12/17 with the same way. Any boday could help me and fix it? Thank you.
Tagging
If tags are longer than about 8 characters it only shows the beginning with three '.' added. The full tag should be visible or become visible when resizing the window.
My Library (images) does not load
I am new to ZohoShow, and I am having a problem uploading images. When I clikc on the image upload icon, I am directed to a screen that says My Library, Flikr, and Picasa on the far left. There is an onscreen message that My Library is loading, and the loading wheel animation is going, but it never stops! When I try to use the Browse feature, it will not let me while that loading is still going on. Help!!!
Outlook plugin not transferring account addresses
Has anyone had issues with the Outlook plugin not transferring account addresses and phone numbers to CRM? I just entered a bunch of contacts and accounts into Outlook and ran synch, but that information isn't showing up in Zoho. It's quite frustrating because it's much easier to do the data entry in Outlook but it's still a chore. And now it looks like I'll have to do it again. I'm using Outlook 2007 SP2 on Windows XP SP3. Browser is Firefox 3.5.5. Any thoughts? Mark Berns
Form Data Imports not working
Hi, I've been trying to setup People and therefore have lots of data to import into the various forms. Browsing for the file and then clicking import presents the following error: Sorry, the page you have requested was not found. Please check the URL for proper spelling and capitalization. If you're having trouble locating a destination on Zoho People, try visiting the Zoho People home page.Home Page Home Page The above is occuring for every import and obviously means that we are unable to continue
Viewing Images not working
When I go to view the images uploaded with the form in my application in Zoho Creator, the view is completely messed up. Not to mention the fact that no images showed up in the first place. I need the images to display in the views. Help please
Why can't we print View Summary from Zoho Creator?!
Is there a way to print from the "View as Summary" view? This is the ideal layout for printing. I would like a way to print data that is aesthetically pleasing and also contains the information from all 17 of my column -- one ONE page. If I choose the Print option, I am only able to print a portion of my data, and the rest is cut off. There is a HUGE need for this in my organization as we use the database in relation to clients and would like to provide them with a print-out of the data we queried.
Spreadsheat does not save or allows concurrent editing
Hi all, I've been experiencing some errors with the spreadsheets, they are as listed: - Does not save automaticly or manually. when multiple users are logged in. - When multiple users are logged in they can see who is on the same spreadsheet, talk to them but are unnable to see changes made by others. This always happens when we are closing projects and entering/accessing non stop. Is there any limitation that i don't know? Or is there any solution.to this problem? Thanks in advanced -
Redent updates to Potentials have "Vanished"
This morning during our weekly conference call several of our company's users reported and demonstrated that changes they made to potentials records had been deleted and older versions of the records had be reinstated. Also, other records in Potentials that did not fit the criteria for specific Views were suddenly showing up in that view. In other words, the filtering criteria were being ignored by Zoho. Is this somehow related to any development testing Zoho has been doing for the October ... err....
Using MathType with Zoho Writer
Hi, I know many of you use MathType, so I wanted to let you know we now have instructions on our website about using MathType with Zoho Writer. These instructions explain how to: Set up MathType to work with Zoho Writer Add an equation to Zoho Writer Copy equations from Zoho Writer to use in other work (Word, PowerPoint, or anywhere else you can use MathType)This also works in Zoho Wiki, but not in any other Zoho apps. http://www.dessci.com/en/support/mathtype/works_with.htm?target=zoho_writer Feel
zoho email send timeout using google SMTP server (from within zoho crm)
i have been getting timeouts 80% of the time sending email from zoho crm for the last 2 weeks, and it is unusable. my domain email is being handled by gmail, then Zoho Email uses POP to pull it from Gmail (extra $5 to Zoho a month). My SMTP and POP servers are smtp.gmail.com:465, and pop.gmail.com:995, respectively. per Zoho support, i am using the above configuration so my outbound emails are addressed as "username@mydomain.com", instead of "username@zoho.com". i am physically located in brazil
Zoho CRM gets Hung up when I click on "Leads"
When I click on leads, the frame repeats itself in the main section and gets hung up - see attached picture. I have rebooted, tried different browsers, but nothing works. But no one else in my company is having the problem apparently. Suggestions?
Import and Overwrite existing Data only 75 out of 580 records updated
I have been trying to use the import/overwrite to add data to my existing potentials/opportunities module and all my data is clean and exact and when I import it only updates 75 records when it should update ALL records. I do not get any errors or anything and all compulsory fields are in my import file and data in the fields. The is no logical reason why only 75 records are updated and not all records, can ZOHO support please help, thanks.
Can not produce invoice pdf's
Since this morning, (Monday), printing the pdf of an invoice produces a document with most of the information missing, and with big white spaces instead. No changes have been made to the template or any other system settings. Have you made some changes to the system over the weekend? If so, the changes have crippled Zoho for us. Please advise urgently. Nick
Few States are listed on drop down menu for state
I try to add lead using quick add but I just noticed that there are only few States listed on the drop down menu for states specifically for United States.
Downloadable Contact File Template not uploading properly
I downloaded the contact file template and filled out the form accordingly but when I uploaded it. Column headings are not correct. The heading for the "Company Name" is missing that's why the rest of the columns heading are not correct.
Invoice doesnt show once created
Hi there, when i create an invoice from sales order by using new new or convert - after conerting under invoice is doesnt show the invoice (see picture attached). please advise what is wrong?
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