554 5.2.3 error
One of our company's users (CEO) had a large number of emails sent to one person accidently (client issues, virus?). Now Zoho has blocked his account and he can't send email. I've submitted a support request yesterday morning, but haven't heard back. Can we get this resolved. We really need this email working, badly. Thank you!
Email datestamp and arrival
My email is appearing in my Inbox at least 1 hour after the being sent by my clients. I had a client on the West Coast send me an email this morning at 8:15 am. It did not arrive in my box until 9:30 am, EST. This caused a problem as we are working on a project and I missed critical project changes. Jacqueline Lawson Hot and Mobile - Technology for Out and About
incoming Email
Hello, I just setup my zoho business account, and I noticed that when someone send me a incoming email I don't receive it until 3 to 5 hours later. How can I fix this issue?
Toolbar is cut off at right end of browser
See the screenshot. The toolbar is cut off at the right end. I wonder how many icons are actually hidden behind the indent icon? Using Firefox 3.5.5 on Windows XP SP3. Seems to be a style issue, some div not correctly adjusted.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I got my email bloked and I don't understand why. Can some body help me, pls? Thanks in advance
error trying to create dashboard
trying to create a dashboard to show emails sent this week from a report system says i do not have permission...hmmm, I am the admin. I doubled checked and everything on the admin account is good to go. Please advise why this is stopping me from viewing a report in a dashboard.Thanks
user cannot upload a file in a form upload field, (possible AOL conflict?)
Hi Zoho friends, My form has several upload file fields. One user is unable to submit the form if she uploads a file. she can submit the form without any files. She has AOL, and was unable to upload when she accessed the form in her AOL IE browser. We had her install firefox, and the same problem happened. The file she is supposed to upload is about 700 kb. A tech here walked her through several times, so we feel confident it is not a user error. Please help!! Zoho, the file is shared to you.
New screen error - double windows
hmmmm....this has happened before in other modules. However this has never happened just trying to open the potentials tab with stock views. Worked fine a few hours ago... Please advise what is going on today guys.
TASKS: records sorting
Hello. The records sorting at the tasks list don't work correctly. 1) Asc and Desc buttons of sorting method by due date must be changed to opposite. 2) The tasks list of group is not full while not choiced a sorting method. Thank you.
Issue reading emails
Hello, I've an issue reading my emails as it keeps loading and I have to see it in a pop up window, when press reply it just open a reply page with non-writeble text area, I tried it from more than 1 pc and different kinds of browsers. This issue is happening since yesterday only, before that it was all ok. Note: Even through IMAP i have the same issue with messages. Wish you can solve this and thanks for your support
Pages will not load properly
I cannot get the Vendor page to load. All of the other pages open, i.e. accounts, leads, etc. but whenever I try to open Vendors, the pages hangs up on " Loading". What is the solution?
Display name in view is not read as the field name
I am not able to sort data by year in a view. I have noticed that in the "Column Properties" of the view, the "Year1" column is listed as having both a display name of "year" and a field name of "year". As such it seems that ZC does not recognize it as the year, since it is referred to as "Year1" in the actual script. In looking at the view description, it is listed correctly. I have tested this by changing the display name of the "Year1" field from "Year" to "Year1" This means that the display
Porblems with contacts in Zoho personal
Hello, I have 45 contacts but in the list "all contacts" I only see one page, so I cannot see all my contacts in a complete list, best, Ismael Martín
Can't delete records in a view
I can delete records in a view , no problem. But when I do a search query, I can't delete any record of the result set... has anybody had this problem??? Thanks...
Problem importing leads: custom field blank
Hi, I am trying to import about 1000 leads from a csv file. I'm using the free edition. I've created some custom fields in the Lead Field manager, and for some reason one of my custom fields does not import any information. The other custom fields imported information just fine, but one is just completely blank for every imported lead. I did not use any forbidden symbols or anything. Any ideas what the problem is? Thanks atorresala
Related Field Update Not available in Enterprise Trial...
I am trying out 15 day Enterprise trial. Workflow Rules: Related Field Update Not available in Enterprise Trial... This is a really important function and will change how I create rules if it works. Anyway to turn this on? Or do I create 50 rules, decide to get subscription and then have to go back and change the 50 rules and tasks?
Today, cannot send e-mail templates
The system won't let me send e-mail templates for about half the attempts (I was able to send e-mail templates to the other half of my leads). This has never happened before.
delete crm - last modified
We have developed application that fetch some data at the start, after that we use "lastmodified" to update all event. Everything is ok until somebody will delete record - the record disapear in CRM, and there is no any information for API that there is no 4record. It force us to fetch all data once again. Maybe you can leave deleted records with status indicated that record has been deleter for a while, to give application opportunity to notice delation, and meybe after hour you can make record
Calendar Invites Don't appear
Hi, I have a team of 8 people, and two of them send me invites, and I accept them. The meeting does not show on my calendar? What is the problem? Thanks, Rich
HTTP Status 401 - Unauthorized access
Hello, I get the below error when trying to log into Creator. The URL is http://creator.zoho.com/home/index and I have also attached a screenshot of the error. Thanks. HTTP Status 401 - Unauthorized access type Status report message Unauthorized access description This request requires HTTP authentication (Unauthorized access). **********
Exported Script and Imported to another account
I created an application for a friend, I then exported the script to file and emailed it to him. He imported the file every thing looks fine but the application gives an error message when you try to enter data in the stateless forms I created. The error does not help at all. It says error occurred in on click script. I look at the script and it looks fine. I opened it and edited the script and re-saved it with no problem but still does not work. I then created a dummy user account in zoho and
Where can i find zoho doc unique url
Where can i find zoho doc unique url
Zoho Creator Down?
Creator is not responding at the moment. Is there a problem? If so, is there an ETA to fix it? Many thanks Anna
Scripting - Free flow and Script Builder code different
I have a problem with code disappearing from my application when viewed though script builder. I have code that appears in an "insert into <formname>" construct when viewed in free-flow but not when viewed in script builder. Is this a known problem? If so how do i fix it?
API - Wrong document edited in Zoho
We use remote API to edit documents in Zoho Writer but few times (rarely) the document edited doesn't match the document we uploaded. It edits a document of someone else. For example, I'm french and work only on french documents but 4 times, documents I edited were written in german, dutsh or danish and so, belong to other people. Do we something wrong during the submit that could cause this issue ? Thanks for the help. Regards. Guillaume.
Account name lookup not working
We sell via partners. I am trying to associate Leads, Accounts and Potentials with the partner that owns them. The Lead Name or Account Name in the record represents the end customer, and I have added a custom field called "Partner" that is a Lookup field using Account Name in Accounts. My problem is that clicking on the "lookup" symbol now produces no response, including where it is used as a standard field (e.g. in the form to add a New Contact). Would appreciate any suggestions on how to
Tried two new apps in business and they will nto work
I tried loading two (2) new apps in business today to try it out again and they will not finish loading: 1. ZOHO CRM - never goes in and just - says loading on the right side and never does anything. 2. Another application (website) called expense bay - Same thing - never finishes loading. Please advise,.
Form not working
Dear Sir, My application http://creator.zoho.com/abhinandansharma84/form/5/ is not working. You are requested to please provide a solution for same on urgent basis. Waiting for your response. Also, please mark a copy to apsplacements@gmail.com. Regards, Abhinandan Sharma
Can no longer add attachments from my computer
You just upgraded mail with the option to add attachments from Google docs, that's great except we can no longer add attachments from our own computer. The only option for adding attachments is from zoho docs or google docs. This needs an immediate fix!!!
Zoho Projects Clearing Screen
I have just set a new project for the first time and in the middle of setting up a task my contents went blank. When I log back in if I click on anything it either disapears as an Icon or the whole screen disapears again. I am testing Zoho out to see if I want to use it in the future and this is a very worrying situation which suggests I cannot trust the service.
"Choose contact folder for synchoronization" doesn't work
In the Outlook plug-in preferences, it gives an option to set a specific folder for synchronization. I set this to a sub-folder within Contacts, and it shows stably in the Preferences dialog box. However, whenever I do a sync, it does the sync with the main Contacts folder, and not the sub-folder that is specified. Is this a bug in the plug-in, am I doing something wrong, or is there a work around?
Simple view criteria not working!
I have a view with the following criteria: Asset_Owner.contains("WestLB") Asset_Owner is a multiselect lookup field. The view displays the error message: We are unable to fetch this data, sorry! There is another field in the same form called Asset_Scout. It has the exact same settings as Asset_Owner (multiselect, lookup, alphabetical sort, criteria etc.) but references another form for the lookup. With this field as a criteria it works. A quick response would be very appreciated as I was supposed
Problem with copying, pasting, sorting if cell contains a link
My sheet is: http://public.sheet.zoho.com/public/ganta77/cpc-tv-tipps Its a sorted sheet for a TV schedule. The columns are date, time, channel, and a link (naked URL). Since several days I've got problems with copying, pasting and sorting if the 4th column with the URL is included with the rest. In short: it doesn't work now at all, although it used too work properly. So I have to leave the URLS completely out. This seems a new bug. Another question: is there a way to display the date in german
Email templates from Potentials
when sending a email from a potential the email templates do not appear properly (see graphics below) the templates normally are populated when sending a regular send mail, but not while sending from potentials. 1. Potential send email does not populate, missing all the templates: 2. Normal send mail from a contact populates templates: Please advise
No Records Displayed in Resume List view
Dear All, We have been using Zoho People for a few days, and quite like it. We have entered about 10 applicant resumes into the system. However, these resumes are not listed we go to Recruitment -> Resume -> List. The application simply states "No Records". However, when go to Recruitment -> Home, it does report "Total Candidates - 10". What could we be going wrong here? The job openings are showing up just fine. And of course, we are using an Administrator user ID to for this. Any help would be
Cannot duplicate record from View
An error occured while I tried to duplicate a record from the View display. I was able to duplicate the record last week. Has something changed in Zoho? Cheers.
Render Uploaded Image
Is not working. It's really serious guys. I have several apps in my clients that are not rendering the uploaded images. why?... I'm using the formula that is that is told in the Zoho Help document: ("<img width='100' src='http://creator.zoho.com/DownloadFile.do?filepath=/" + Image + "&sharedBy=" + zoho.adminuser) + "'/>" please tell me how to fix it? Rodny :( Blist Solutions
Remote api - Zoho writer not uploading documents
I am trying the zoho remote api for uploading documents, I am using the sample multipart form with my own api key and save_url as indicated in http://writer.zoho.com/public/help/writer.remoteapi/fullpage I keep getting this response very often when trying to upload a document, specially the ones in format ".odt", the ones ".txt" upload and open OK most of the time. WARNING=Unable to import content RESULT=FALSEERROR_CODE=1841 I have tried with mozilla, chrome and ie, and it still happens; it usually
Inline Frame (iframe) Wieredness
This is inside an intranet. We have a web-page that lists file links on a shared drive. The page displays links as this: file://bdwy08/docs/atn/ansi2/default/04529700.pdf Which we opened show this in the browser: file://siibdwy/docs/atn/ansi2/default/04529700.pdf But, if I take that page and place it in an ZC HTML view as an iframe, the links all get botched like this: http://bdwy08/inet/\\bdwy\docs\atn\ansi2\default\04529700.pdf Why is ZC assuming something about my links and adding extra garbage
Email history vanishes upon email address change
Hopefully Zoho is working on correcting this. If you change a contact's email in Zoho CRM, the entire email history for that contact will disappear forever. This is a big, big problem.
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