Zoho People - Unable to access terminated employee files
Zoho, this makes NO sense! I terminated an employee a month ago. She filed for unemployment and now I have to send unemployment her last paystub records + my performance reviews to prove that she should not collect unemployment. In order to do this, I
Email Outgoing Blocked
Dear Zoho Support Team, I hope this message finds you well. I am writing to bring to your immediate attention an issue I am experiencing with my Zoho Mail account. Recently, I have encountered a problem where the outgoing email functionality via SMTP
Show/Hide in Subform
Hi, I want to hide/show the fields inside the subform. Hide works perfectly on load but show action doesnt work it says "Invalid task in Subform action". Code: if(Job_Work_Challan.Accessories = "Cartons") { show Job_Work_Challan.Quantity ; show Job_Work_Challan.Dimensions_Cartons ; } wherein Job_Work_Challan = subform Accessories = checkbox Job_Work_Challan.Quantity & Job_Work_Challan.Dimensions_Cartons = Both single line fields which i want to show.
Shopify integration - items not syncing properly
Hello, thanks for your time and assistance to read and provide a response I have integrated my shopify store with zoho. After syncing items, I made changes to shopify products. Names, SKUs. added and removed products. After that, I am having difficulty
ID's become incorrect when exporting via csv
I have an application where I am exporting a view that has multiple ID's from several forms. When exporting the data via csv, the ID's are changed and are no longer unique. Yet when I export via "speadsheet" (xls) the ID's are correct. This is a similar issue that we had with the api a while back. I'll paste a link to that thread below. https://help.zoho.com/portal/en/community/topic/api-calls-on-a-combined-view
Canvas Broken/Gone
I've been using a custom Canvas on my Account and Contact pages for over 2 years, and haven't even changed then in that time, but as of this morning, none of them work. Any account or contact I click on only opens a black page (save for the footer where
SSL Exception When Querying REST API
We use functions to query regional data from GIS REST APIs. We're having an issue with one REST API that appears to be a problem within ZOHO, as I'm not having an issue querying the API in Postman or via the built in query tool. // test coords lon = "-84.29118695502028";
Please allow us to hide the Google Adwords section on Contacts and Leads
Hi there, We recently integrated Zoho CRM with Google Ads using the built-in extension. This adds about 10-15 fields to the contact and leads module. Our users do not need to see these fields. It just clutters the screen up. Please allow us to hide this
No Support for DIGEST or CRAM MD5 SMTP Authentication Methods
I have discovered in CRM when configuring the IMAP email integration, Zoho only supports the PLAIN or LOGIN smtp authentication methods when communicating with any email server. We know this because during communication the zoho server asks for capabilities
ZohoBooks - Invoice reminders turned off by "System"
Ever since I signed up for ZohoBooks, the system has been automatically disabling the invoice reminders. It's become a daily chore to ensure they're not unset now, which is incredibly frustrating, especially in a world driven by automation. Despite reaching
Not able to delete users or directory
We noticed that there is no way to delete users, instead you can only deactivate them. First of all, we never signed up for zoho directory and now we can't remove users. We tried deleting the Zoho directory, and unfortunately we can only deactivate the
Your account is currently not accessible via IMAP due to excessive usage
Hi all, since recently I've constantly been getting the following error: Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time. Getting this error both
[URGENT] Response of getRelatedRecords API is In-Consistent
Hi Team, I often face issue with the code due to the inconsistence in the response in "getRelatedRecords" API. Refer to the below image's highlighted text. "Created Time" not in a sequence. This happens often. Sometimes it shows results as "latest to
When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.
Good day! We, as Zoho CRM users, have encountered an issue with the system's functionality: During operation, all users have detected a problem with the search for the Lead entity when entering the company's domain in the search field. In other words,
Sitemap and SEO
1. Does Zoho Commerce submit my website sitemap to google periodically and automtically or I have to do it myself? 2. Where do I put SEO keywords and descriptions for each blog post?
Sync has disappeared
Hello, My Work Drive was synced with my laptop so I was able to see both my C Drive and my Z Drive (WorkDrive). However, that is now gone and I can't access any files. When I go to sync instructions, it states that syncing will download all files to my
Shared docs not appearing
Things seemed to work fine until this afternoon (Feb 3 2010) . Now, when a new doc is shared (either to a group or a private share), the system reports "document successfully shared" and the proper email invite is sent out. HOWEVER, the document does not appear on the list of "documents shared by me" at my end. Nor does it appear on the list of "document shared to me" for any of the group with whom it was shared. Seems to be a recent system malfunction, or else I've really been pushing the wrong
Cannot receive email from same domain
Hi, I have a wordpress website using mailjet to send email. Last week, I have moved my email hosting to zoho mail. After that, I can't receive email from my website which using the same domain as my zoho mail. I opened the log file in mailjet, I can sure
Users are able to view other users' Meeting records despite access being set on 'Private' with no Data Sharing Rule
Hey there, we installed the Microsoft Office 365 - Meetings App few weeks ago and it seems to be working pretty well. However, what I noticed is users can view other users' Meeting records originating from Outlook events in CRM, despite the fact that
Wrong Date Showing on Booking Page
Hi, wondered if anyone has any advice. I have set up a meeting with a custom date range for an in-person event (13-16th September), but on the booking page, the 12th is showing up. I have de-selected the day on availability as well as set the correct
Add a new user
I need to add a new user. I only have 13 active users currently. Each time I try to add the red box appears telling me that I can only have 14 users. I know this, I only have 13, I should be able to add an additional
Problem with dashboard URL
Hello Folks! I've already submitted a ticket but also wanted to post on community as this is an urgent matter. I recently changed help desk providers to zendesk but now I want to change back to zoho desk. Whenever I go to my dashboard URL (for zoho desk)
How to send email with invoice PDF attachement in Zoho CRM Deluge?
// I am creating the invoice here response = zoho.crm.createRecord("Invoices",values); // trying to get the PDF version fileUrl = "https://www.zohoapis.eu/crm/v3/invoices/" + response.get("id") + "/pdf"; invoiceFile = invokeUrl(fileUrl,"GET").toFile("Test.html");
tray and user recovery
Good afternoon, today I accidentally deleted 4 users from the domain guruverso, however I only want to recover the emails from echaman@guruverso.com, I recreated the email, however I can not recover the user's mailbox, it is urgent please, I need your
Problème de réception d'email
Quand quelqu'un m'envoie un email, je ne le reçois pas. Je viens de souscrire cet abonnement pour une période d'essai, mais j'ai envoyé plusieurs emails à la seule adresse que j'ai créée en attendant, mais je ne les reçois pas. il rejette Voir la capture
Importing EML Zip files into workmail account not working.
These are zip files I downloaded when I exported them form Zoho workmail. Please need your assistance ASAP.
Formulas don't auto update?
Hi, I am currently trying to set up a days in stock field for my products so that i know when to reduce my prices. I have managed to create the formula and is tracking the no. of days i have the product in stock from when the record is created, the problem is i have to manually edit each record before the rule will run and update days in stock. Is there a way to automate this?
How do I install WordPress in Zoho's free hosting and how do I host website on free domain registered with Zoho to some other hosting?
How do I install WordPress in Zoho's free hosting and how do I host website on free domain registered with Zoho to some other hosting?
INVENTORY SUPER SLOW 6/3/24 AND 6/4/24
Is there a reason why inventory is so slow. when saving an invoice in draft yesterday (just 1 example) it took 34secs. when i asked the help/chat, they just said, "With regards to this, our backend team is already checking on this, please share us your
Report Data Table in Microsoft Excel or Zoho Sheet
we are built automatically generate po order as per our item qty reorder level etc... in excel sheet prepared for po import in zoho book. I create item-related report in zoho analyst. i was daily report download excel sheet in my folder and this excel
Issues Fetching Emial ID in a sub form using a fuction in delgue
Hi All, I have two forms: Form A and Form B. Form B is a subform in Form A. In Form B, I have a lookup field (Action For) from another creator application. I am looking to populate a field (Email ID) in Form B based on user selection in the Lookup field.
Email Delivery Failure Due to IP Address Block Listing by Outlook
Dear Support Team, We are experiencing an urgent issue that is critically affecting our business operations. Our email messages from the IP address [103.163.153.3] are not being delivered, as they are being blocked with the error code 5.7.1. This block
My domain is managed by an non existing organization
Hello I am trying to delete my account but it is managed by an organization i worked with 10 years ago and now does not exist. How can i remove my email from this organization ?
Current Stage Duration
Hi, 1) I need a report that shows how long deals have been sitting in their current stage. So if a deal was moved into the current stage 5 days ago, I want it to show stage duration of 5 days. The stage duration is currently blank for current stages
Formula Expression Syntax Error
I cannot find the syntax error for the life of me If(IsEmpty(${Children.Disenrollment Date}),((Year(Today()) - Year(${Children.Enrollment Date})) * 12 + (Month(Today()) - Month(${Children.Enrollment Date})) + If((Month(Today()) * 100 + Day(Today())) >=
My zoho mailbox can only receive emails but not send emails
pinetss mailto:support@pinetss.com User ID: 807750836 yutasen mailto:support@yutasen.com User ID : 806857281 My zoho mailbox can only receive emails but not send emails, please help me to solve this problem. When sending emails, it shows Failed to send;
541 5.7.1 Mail rejected due to antispam policy
I’m trying to send email from my corporate account to some zoho email and getting this error. IP of corporate email server has reverse dns configured. That can I do from my side to fix this delivery problem?
Zoho Desk Fetch Account by name not working.
As the title suggests. I have a Flow that is supposed to fetch the account details using the account name. But doesn't seem to work. All I get is a Null value. Even if though the account exists.
Time-Based Action stopped running
We've had a simple Time-Based Action set up and working for some time now, but in the last 24 hours it has stopped being triggered despite tickets meeting the criteria. As far as I know, we have no control over when time-based events are triggered, but
NOT RECEIVING EMAILS OR FEEDNACK FROM CUSTOMER SUPPORT EMAIL
I have set up a new business email sarah@octagonestates.com and have sent over a 100 emails to potential clients but I am not receiving any emails back I have sent from my personal email and this is just returned, I have emailed the support email several
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