Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
My domain was recently renewed and after I renewed my email no longer sends messages, it just receives.
my domain expressaoassessorias.com.br
Dashboard: Number of Requests per day/week/month
Can anyone tell me how i can setup a (line) chart inside the Zoho Support Dashboard with the number of requests per day, week or month? I want a grand summary for my projects larger and longer than the weekly summary on the homepage. I tried it by grouping
503 Invalid Domen
I have such a problem is it possible to solve it
Issue synchronizing mail with Windows 10 Pro default client
Hi, the situation is annoying. I can send emails from under the Windows app, but I cannot receive them. The app says, that there's no new email. Could you please help? There's not a lot of place to configure mail in Windowsk, you just write down your
Email undelivered Status 421
For the most part my emails are working correctly, but one particular email every time I reply to them I get the abler status error code and the emails won’t be delivered. Any ideas how I can resolve this as soon as possible? I replied to it yesterday
Outlook not sending and receiving emails after setup
This issue is a bit more complex than the title. We've been trying to use email "hello at queenbusybee dot co dot za" but struggle with removing a previous email address that we don't want to use "amanda at queenbusybee dot co dot za". We upgraded and
Cannot send mail
Hi, Is there currently an issue with zoho eu mail? I cannot send mail using smtp or web (mail.zoho.eu) Ssame for receiving / imap folders wont sync (imappro.zoho.eu). Seems smtp.zoho.eu was down/flapping last monday too...
Remove or make optional 'Unsubscribe' Footer for Campaign Emails
We were told (by Zoho) that it’s not possible to remove the footer on email campaigns. However, we believe that campaign success depends on whether or not the email looks like a system-generated email (thus spam) or a personalized looking email, e.g.
Contact Roles - How to Edit Picklist
I use the contact roles option in Potentials. After scouring every known Setup > Customization option, I cannot find where to edit the Contact Roles drop down list / pick list (Decision Maker, Developer / Evaluator, Purchasing, etc.).
Can I create customer-specific product information?
We have 50 standard products/services but we need to capture specific information about that product or service configuration for each account. For example, we provide hosted FirstClass software for 100 customers, and we have to record on which of 10
Filter organization with active Zoho Subscriptions in CRM
Hi all, we have activated the Zoho Subscriptions Integration in the Zoho CRM, so we can see the active subscriptions for each organization in the organization module in the crm. This is working fine. For us, it's important to be able to filter organizations
Does ZOHO actually work for anyone?
Has anybody actually managed to successfully integrate multiple apps and have them work as they should? So far, I'm seeing bugs/issues with at least 4 apps (CRM, Books, Flow and Invoice) and the 'support' staff are yet to offer any help with even the
Still in the search of pushing updates out from Products
Has anyone found a workaround on how to push an update out from Products after we make changes? e.g. we link accounts using the lookup fields from the accounts to each product, and when the product is updated, an email with the information is sent out
Need to empty a Zoho CRM field when a contact is updated using the API
When updating a Contact record using the Zoho APIs, a field that has data needs to be cleared if there is not data for that field when the record is updated via that API. I've tried this with both Gravity forms and Zapier. Here’s the scenario and example:
view event participants
Why can't I easily see the participants in an event? I add them, I choose NOT to send an email to them regarding the event. And then I can't find any history of their participation in the event? You'll see that I actually have TWO participants in this
How to schedule a meeting
Hi What is the best way to schedule a meeting associated into a project from ZOHO projects?... I don't see a tab for activities or something like that!
Deluge Functions
Hi All, I am in the process of setting up Zoho CRM (Professional Subscription) for our organisation as a replacement for Microsoft CRM. We have a fairly limited usage of the CRM functions, essentially just recording and managing Quotes. I am trying to
Custom Function to update Deal "Amount" based on an "Amount" field in Contacts
I am trying to update the Associated Deal "Amount" based on an input into an "Amount" custom field in Contacts. I have a custom function to do this in reverse where it updates the Amount on the Contact from the Associated Deal's Amount input but I can't
Pas d'icone menu sur Zoho Learn
Bonjour, Je souhaiterais utiliser Zoho Learn mais l'icone Menu qui devrait être en haut à gauche n'est pas présente. Je ne peux donc rien gérer en terme de présentation de style et de police et je ne peux pas ajouter d'éléments d'images etc. Sur votre
Setting Priority to only agents and Admins
Hello, The priority's box permission won't change even in field permissions or ticket properties, it just says mandatory field cannot be changed. This is bad because our trust of 12,000 should not have access to this as we set the priority's within our
How can I download my images from my campaigns library?
I have a number of assets and images in my campaign library.. How can I download my images from my campaigns library?
Automated document combination - is it possible?
I have seen several articles about document automation in Zoho, like this: https://www.zoho.com/blog/writer/w6-automation-updates.html These articles generally cover the data merge scenario: you have a fixed document template, and you merge it with an
SQL Pivot Table
Hi, So I am new to SQL and have been actively learning it whilst we have some time on our hands to improve our reporting. I need to take data and present it as per a pivoted table the standard pivot function presents the data like this; What I am trying
Zoho CRM Audit Logs FAQ - Post your questions
Hello! Audit Logs is one of the important administration functionalities in Zoho CRM. Keeping the importance in mind, we have published several Q&A regularly. Now, we have consolidated these frequently asked questions and published them in our Zoho CRM
Issue with Gmail Android and Zoho
Hi, Lately I am getting empty emails (a couple a day every day) on all my Android devices where I added Zoho email in Gmail as account (imap). The problem is that email is sent from my email address to my email address with empty subject and empty body
What's the difference between using Meeting or Video Conference in Connect?
What's the difference between using Meeting or Video Conference in Connect?
Zoho Show- I don't hear anything as the presenter
I'm trying to use this and practice before my presentation today but I can't hear myself through my other devices. Can someone please help?! Does this app not have sound i.e. it only shows slides and persons have to read each slide?
How to use the password assessment
Hi zoho, I think the password assessment could be a useful functionality to assess password strength and compliance with the password policy inside our organization. Password assessment This report analyzes the overall security of your organization's
Can you use OneAuth MFA to log into Vault?
I may be missing an obvious reason why this is a bad idea, but can you setup Vault so you log into it using OneAuth's MFA? It seems odd to be using a text password for Vault but I don't understand how to change it to MFA.
How can I reduce an attachment file size in my Help Center?
I would like to prevent too large files from being attached to a forum on ZD. The max size of file is 20MB now but I think it is too much and some users attache unnecessary files with their ticket submission. Is there a way to set the max file size in
USPS Shipping options?
Hi There, I am wondering if there has been any progress on USPS shipping integration as opposed to UPS. Thanks, Sam
Scheduled Campaign Sent Early
I scheduled a campaign to send on October 28th at 2:25pm based on my time zone. We needed to make one more edit to the content and when I went into the campaign to edit the content, it said the campaign was already started. Why / How could this hap
Pré-recrutement - paramètres complémentaires
Continuons la série : nous allons découvrir certains des paramètres supplémentaires disponibles dans votre compte Zoho Recruit qui vous aideront à rationaliser les activités recrutement. Évaluations Avant le début du processus d'entretien, il est souvent
Chart/widget logged in user
Hello, Is it possible to make a generic dashboard where all the info/data on widgets and charts changes automatically based on the user that logs in ? In other words a filter that shows the data from the logged in user. We don't want logged in users to
Sync time between data in analytics and books
Does anyone know the sync time is between data in analytics and books? Also do you know if this can be adjusted and if so how? Using Zoho One - Thanks
How can I activate a popup with Private Policy agreement for my Help Center website visitors?
Every new visitor of my Help Center should be informed about cookies. Where can I find a setting with that feature?
Having products in different versions with life cycle - field dependencies
Hi. My use case is we are having different products having different versioning scheme. So while one product is in version 10 the other is still in version 3. I want to set up field dependencies. So if an agent in a ticket chose from the product field
Addition of Service status filter under advanced filter
Dear All, Greetings! Advanced filter is an effective search tool present in the module view page. To enable effective filtering of the required records, the search criteria are categorized based on the fields, activity and the behavior of the records
Ticket SLA
Hi Zoho Desk Team, Is there a way to revoke SLA from a ticket? Say for example, ticket 1 priority is High and SLA is 3 hours resolution time. But anytime I want to remove the SLA. Basically i want an option to remove the SLA anytime i want. Like when
Zoho Desk - Average Thread Count per Account
Hi, It looks like Zoho Desk has a selectable field criteria for 'Number of Threads' in each ticket. How would I get average thread count each month for each client/ account? This is an important metric because too few threads might indicate an abandoned
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