Zoho CRM Audit Logs FAQ - Post your questions

Zoho CRM Audit Logs FAQ - Post your questions

Audit Logs is one of the important administration functionalities in Zoho CRM. Keeping the importance in mind, we have published several Q&A regularly. Now, we have consolidated these frequently asked questions and published them in our Zoho CRM - Knowledge Base as a single article.

We believe that this approach gives you better contextual information and in-depth understanding about Audit Logs. The questions and answers appear in a sequence in a single document that also gives you an ease of accessibility. For now, we have the below mentioned frequently asked questions:
  1. What is an audit log and how is it helpful?
  2. How is the audit log different from Timeline in records?
  3. What type of actions are captured in the audit log?
  4. Are bulk actions captured in the audit log?
  5. Will I be able to see a user's login history in the audit log?
  6. How can I see the changes made in Workflows in Audit log?
  7. Can I filter the audit log based on the actions performed or a date range?
  8. Where can I see logs from more than 60 days ago?
  9. Can I export the audit log and save it on my local computer?
  10. Who can access an audit log?
  11. Why am I unable to view other users' audit logs?
  12. Why can't I see my superior's audit log in my account?

Please go through them and let us know if you have more questions. 

Also take a look at these troubleshooting tips and share your experiences and we'd be happy to add them as well.

Anumita Gupta
User Education - Zoho CRM

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