Zoho CRM Audit Logs FAQ - Post your questions

Zoho CRM Audit Logs FAQ - Post your questions

Audit Logs is one of the important administration functionalities in Zoho CRM. Keeping the importance in mind, we have published several Q&A regularly. Now, we have consolidated these frequently asked questions and published them in our Zoho CRM - Knowledge Base as a single article.

We believe that this approach gives you better contextual information and in-depth understanding about Audit Logs. The questions and answers appear in a sequence in a single document that also gives you an ease of accessibility. For now, we have the below mentioned frequently asked questions:
  1. What is an audit log and how is it helpful?
  2. How is the audit log different from Timeline in records?
  3. What type of actions are captured in the audit log?
  4. Are bulk actions captured in the audit log?
  5. Will I be able to see a user's login history in the audit log?
  6. How can I see the changes made in Workflows in Audit log?
  7. Can I filter the audit log based on the actions performed or a date range?
  8. Where can I see logs from more than 60 days ago?
  9. Can I export the audit log and save it on my local computer?
  10. Who can access an audit log?
  11. Why am I unable to view other users' audit logs?
  12. Why can't I see my superior's audit log in my account?

Please go through them and let us know if you have more questions. 

Also take a look at these troubleshooting tips and share your experiences and we'd be happy to add them as well.

Anumita Gupta
User Education - Zoho CRM

    • Sticky Posts

    • Enhancements in Email Notifications

      Dear All, Greetings! We have a quick update on CRM email notifications under Actions. Let's go! Email notifications is one of the actions that can be configured in automations like workflow rules, blueprint, command center, etc. Up till now, the email
    • Track and monitor sales activities with the all new Tasks, Calls, and Meetings modules

      This change will be available soon to all organizations. Hello everyone! Sales activities provide more context for where each deal is headed, helping sales reps to focus on accelerating the customer journey and close the deal. That is why it is critical
    • Enhancement in Field update and date/time based triggers in Workflow

      Hello everyone, Workflows allow to automatically execute a set of actions whenever the defined criteria is met. For example, whenever a new lead is created an introductory email is sent. So this action will keep occurring automatically as long as the
    • Gamescope is leveling upto Motivator for Zoho CRM

      Hello,   As you are aware, we recently made Motivator for Zoho CRM available for Zoho One, CRMPlus and CRM Ultimate editions. Since Motivator has all the features of Gamescope and even more advanced gamification, we are planning to EOL Gamescope on 30th
    • Updates in Workflow rules: Retry failed actions from workflow reports

      Dear All, We have some interesting updates in the workflow reports! Setting up automation using workflows saves a substantial amount of time in various business activities. Additionally, to monitor the performance of each workflow rules, we provide workflow

    Zoho Pagesense Resources

        Zoho SalesIQ Resources

              Zoho TeamInbox Resources

                Zoho DataPrep Resources

                    Zoho CRM Plus Resources

                      Zoho Books Resources

                        Zoho Subscriptions Resources

                          Zoho Desk Resources

                            Zoho Projects Resources

                              Zoho Sprints Resources

                                Qntrl Resources

                                  Zoho Creator Resources

                                    Zoho WorkDrive Resources

                                        Zoho Campaigns Resources

                                          Zoho CRM Resources

                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now