Notifications not working
Hi Zoho I'm using the ZOHO desk app and i'm having trouble activating push notifications. I've change the setting in my app setting and also activated push notifications in the app but when i return to the settings "push notifications" is again unselected.
Zoho Books Reports: Inventory Summary Reports - Add Item Category as a Column & Make Item Name a link to its product page
I run inventory summary reports frequently. All our items are assigned a category however the category does not show as a column. It would be hugely beneficial to have the Item Category as a column rather than lumped in with the Item Name. If you "group
Base Values for Industries Lookup Field (German)
We at CEYOND using the following values for the Industry selection of a company. It is used for "Branche" and also e.g. for estimate the IT budget based on the revenue. We are using those values in our new company detection extension too. Automobil Bildungswesen
Sync errors all over the place related to ZSC key
We're getting messages all over the place: The sync "xx" has been disabled as the ZSC key is invalid. Update the valid ZSC key and initiate sync. These sync's have literally been up for years. Is there some new change in Zoho Campaigns that I missed
Is the Mail Server down?
Is the mail system down ?(USA PST 7/13/2021 12:05 am) We are unable to log in to the Zoho mail to view and send emails, it just keep on loading on this page for an hour.
Introducing customizable widgets in the Zoho Desk iOS app
Hello All, In the latest version (v2.5.11) of the Zoho Desk mobile app, we have introduced two new widgets, one to view the ticket stats and the other one to view the tickets list. You can customize these widgets based on the custom views that you have
MX records problem
I make the DNS records pointed correctly to zoho servers, but it's still telling its not pointed and returned an error. When click to check mx records, system found zoho records but not recognize. Help please
Não consigo enviar e-mail
contato@brunomoraesfotografia.com.br faz quase um mês que não consigo enviar e-mail, não faço ideia do motivo do já desinstali o app e não foi resolvido
Desk Reports - You Have No Permission to Perform this Action
Hi, I've used a default Ticket Report to create a custom Report, i can save it but i cannot run it after saving with error "You Have No Permission to Perform this Action". Steps i did 1. Open Zoho Desk 2. Go to Reports 3. Open "All Overdue Tickets" 3.
Improve Creator Widgets Functionality
Some functions on Creator Widgets are lacking and would be great for expanding the usability and limits of Creator. Here are my suggestions: First of all on public Widgets the retrieval of data could be permited obtaining data from published reports so
Customer Account in Zoho Projects ?
Hi ! Playing with the free plan in Zoho Projects, i don't see any native "Customer" or "Account" list in the application , as we have in Zoho Desk. Did i missed something ? Considiring our project activities , having the customer information for wich
How To Capture Webinar Registrants as Leads in CRM
How do we capture people who register for a Zoho Meeting webinar as a Lead in Zoho CRM? Thanks, Carl
Tagged feed posts don't show up when filtering for tag?
Hey, I find the option to create and use tags in feed, tasks, projects etc. very helpful. If I tag a task I can find all tasks with the same tag very easily by clicking on the tag. Unfortunately I haven't yet found a way to do the same thing for feed
Reset Domain Setup
Hi, I made a mistake in my domain setup. I deteted the TXT Record. I would like to Reset my domain setup so as to carry out the verification again. Thanks
No smtp, no imap, can't authenticate
Hey, All my clients stopped getting e-mails and refuse to send e-mails because an invalid e-mail adres. I'm very sure it's all correct and I can login perfectly fine in the zoho webmail, or the app. This worked perfectly untill this morning 05:23 where
We ran into an unexpected error on Instagram. Please try posting again after 5 minutes.
Morning, I've started scheduling posts in across FB, Twitter and Insta. FB and Twitter post fine, but i get this whenever i try and post to instagram. What what i can tell, everything is set up correctly. Just wondered if anyone had seem something similar
Copying Modules and Fields
Does anyone know how/if you can take the customizations in the Leads module and copy them into Accounts or Contacts. For example, in leads I made a custom drop down for all the state names (as opposed to a write in) I would like to copy this over, as
How to prevent users from creating duplicated deal name or quote subject?
We don't want users to have records with same deal name or quote subject? Any solution for this? Thank you
Your Incoming has been blocked and the emails will not be fetched in yourZoho account and POP Accounts
i did the following instruction and i get this "To unblock , ensure atleast 5% free space of your total mailbox size exists after email deletion." what should i do??
Unable to cancel account
Hello, I tried to close the account but cannot do it. Deleting Organization said I have to cancel my subscription first. Then I can't view the subscription page and it redirects to error page. Deleting the subscription is not working too. https://store.zoho.com/html/store/error.html
Different users see different field names
I have recently edited a subform in the Opportunities module; added some columns and rewrote the field names in Hebrew. When I open an opportunity it looks fine, but when my employees the same one, it still appears in English... This is how it should
Migration from Wave
I am trying to transfer my accounts to Zoho books due to your withdrawal of the wave service, I am hitting an issue with importing the data. The wizard has skipped 932 items whilst importing Products and Services, with the error 'duplicate row found
Notebook - viewing tables on mobile devices/ability to annotate and make notes in PDFS uploaded
Hi I've recently started using Zoho Notebooks to see its potential value as a collaborative resource for note taking (meetings, and other material). I really like the UI and the fact that you can access it via a mobile device (through the APP). One of
Using Heading List, can new line be next in list?
I've been using a Heading List to create an outline of projects, and that works fine, but each time I'm in a heading, say Heading 2, and I hit return to add another item at level Heading 2, it goes back to "normal" text. Is there a way to keep going in the outline instead?
Number of days task is over due = number of task appears when "Overdue tasks" is filtered
Hi! I have a question specifically for overdue tasks. Our company has tasks that recur daily. If that task has not been completed for, let's say, 4 days, is it possible that if we go to our "Overdue tasks", we also see 4 different tasks created for the
Zoho One sync to QNAP NAS
Hey Community, we are using Zoho One and for storing Customer Files a 1 year Old QNAP NAS. ( we are a Marketing Agency so it's mostly ai. eps. Raw. PDF Data) Here is our Question: We would like to Access the Files on the NAS over Zoho One (CRM, PROJECTS,
Activate IFTTT trigger as a valid forward address
Because Zoho wants to confirm every new forward email address, it's impossible to activate Ifttt trigger address. I can't access the confirmation email from zoho. Is there any workaround to this ? Thanks !
Custom Function: Automatically populate the State, City and Country based on the ZIP code (only for US)
Scenario: Automatically populate the State, City and Country based on the ZIP code (only for US) When a contact, lead or an account is created, you have to fill in the address details manually. You can save time by populating the value for State, City and Country based on the ZIP code you enter. You just need to enter the ZIP code and the rest will be populated automatically. Right now, we have done this custom function only for United States ZIP code. Please follow these steps: Log in to Zoho CRM
Update Record Without Creating a New One
Hello, I'm definitely a newbie so any help would be appreciated. I have a form where we collect documents from new hires. When employees are filling out the form the mandatory fields are the Candidate ID (pulled from Zoho Recruit) and email address. All
Adding Attachments to Quotes and other modules' emails
Hello, It would be great if when we use the send email option from different modules (quotes or sales orders for instance), we could add an attachment that was added in the actual quote or sales order. For instance, I make a Sales Order, I've added the
Custom Layouts and Fields for Meetings
Zoho Sprints has introduced the Custom Layout option for meetings. This will let you include additional information while you schedule meetings for projects. Let's say you'd like to include the meeting organizer's name. Since the existing layout doesn't
Return types in Widgets
Widgets in Zoho SalesIQ help you display different categories of essential information required for operators right inside their live chat window. These widgets can be built either using Deluge or using Webhooks. There are 5 different widget return types
How to add an expense account to an excess payment pop-up message in a vendor payment transaction?
I have this problem that when I match payment to vendor to bills and choose categorize manually, I could not anymore choose the account entry appropriate for bank charges. Instead the entries that come out are all asset accounts. How should I resolve
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain⁵
My domain has expired recently, and I have renewed it now. I need to enable the email hosting for my domain, and need to re-verify the ownership of the domain with Zoho. But the panel don't show me the CNAME to configure. Please, could tell me too?
Some inquiries from the same potential customer (lead modification or new lead creation)
Hello! For us, lead means an inquiry from a specific potential customer. But some people send inquiries again and again, here is a problem… We can’t create a new lead for the same email (this function was decided to be blocked); When we receive a new
SQL Server Database Mail doesn't work on Zoho's SSL Enabled SMTP Configuration
Hi , I have been using Zoho Mail for a while now. to send few emails i am trying to configure Zoho Mail SMTP on SQL Server 2017 - Database Mails service. Below is the error i recieve whenever i try to use Zoho SMTP
Outlook downloads IMAP emails intermittently
I can see emails have arrived using the web interface and they appear on my phone but they do not show on my laptop using Outlook. Windows 10, all settiings correct (same as phone), no errors when send and receive. Sending works fine (to another address).
Zoho Sheet - Server Error
While trying to copy a Spreadsheet, I am unable to do so. Following message pops up - Sorry! You cannot copy or download this spreadsheet since it contains hidden data within locked ranges- how to solve it?
Can't add calendar events
I can't seem to add events to my calendar in the web browser. I've tried both Firefox and your Zoho Mail desktop app, but neither works. I go to add an event, fill in the details and click "Save" but nothing happens. IT literally just does nothing. I
On creating new table record, autofill field from URL parameter
Whenever I add a new record to the Intervention table, I would like the lookup field to be autopopulated with the value of the SearchID parameter. How do I do this? I've tried row.examplefield = input.URLparameter but this doesn't seem to work.
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