Urgent: unable to get support for Zoho page publishing issue
Hello, Our company is a new paying customer of Zoho creator. We have been fighting with this issue for the last 3 days. We are not getting any help from Zoho support. Is there anyone here who manages support or who can solve this problem for us? Main Problem: We are unable to access the 'published' Zoho page (HTML + Deluge) embedded inside an external website. The embedded page is showing Zoho login screen (see attached image). This is the published link for embedding: https://creator.zoho.com/blossombirth/blossom/view-embed/CustomSearchResultsPage
label requirement for external shares
Dear Zoho Workdrive team why do I always have to give a label to external shares? There hasn't been a single situation in which I needed that. Having the folder name as label is clear enough. For creating external shares, can you please autopopulate the
turn single email into ticket
I understand I can turn all emails into tickets, but is there a simple way to turn a single email sent to @zohomail.eu into a helpdesk ticket?
Zoho Book -Projects
I need to define projects and their tasks in such way that TAX Invoice should be print in the attached format.
Why can't I see both FB business pages I manage when connecting FB to Zoho?
I am attempting to connect Zoho to FB (I have two business pages I manage under the same login) business page but only one of the business pages shows up to connect to it. Any ideas why I can only see one?
Zoho Desk Report
Dear support team, im a new here and zoho desk so could you help me ? I just wanna learn, are there any reports below? you can just yes or no :) Measurement of call times Infrastructure to calculate solution time against demand Average Resolution Time Average first response time SLA Compliance rate Resolution rate at first call Number of repeated events Pending Requests report Re-request opening rate Cost per request Customer satisfaction report Number of tickets by category Number of tickets based
Importing Accounts from Zoho Subscriptions
Hi, we'd like to know if there is any way we can import or sync our customer information from Subscriptions into Desk (in Desk the information is incorrect and/or out of date). We would be happy to delete all existing customer account data in Desk if
all tickets to have due date by default
I need the tickets to have a due date by default so none enter in "No Due Date" category. I have been trying to get hold of someone numerous times.5 times via chats and 2 times via call. We are paying so much for your whole ZOHO One suite, above that
Changing Email Ending...?
So, I'm going through a pivot that requires me to change the name of my business. I don't wanna lose access to my emails and items saved on my current account. My question is, how do I change my email my current account domain name, to my new domain
Merge fields preview in email templates
Hello, I use the merge fields in the email templates in Zoho Recruit and I am looking for a way to preview the email before sending it to check whether the merge fields used are used correctly. It works wonderfully in Zoho CRM. When I use the merge fields in Zoho CRM, the template looks like this: Hello John Doe, ... but this is how it looks in Zoho Recruit: Hello $ {User.First Name} $ {User.Last.Name}, ... Is there a way to display the merge fields in Zoho Recruit as in Zoho CRM with the "real"
Add more solutions to your knowledge base with UAQs.
What are UAQs? The UAQ section consists of a collection of all the questions asked by the visitors that the answer bot has managed to find intents from but couldn't find an answers to. When the bot does not know the answer to one of the questions that
zoho biometric integration and zoho phone calls integration
Hi! we need zoho biometic integration and zoho phone calls integration !so can u pls guide me.
HTML Requisition form for Calendar just gives Error on Save
Every time you try to use the Event Requisition HTML snippet we have embedded in our systems it just gives an Error now. This seems to have been since the switch over to BST. Does anyone know how to fix this?
Mass Update Record Sharing
Hello all, I have the following problem / question. We have 1000 Products. I want to share only 300 of those Products to Employee 1, 800 of them to Employee 2, etc. As you can see Employee 1 and Employee 2 will be able to see 100 overlapping products.
Error in shortlisted Candidates
Hi guys, If I try to sort a list within my active job shortlists it just sorts the whole database of candidates but still shows that I'm in the active job list. For example - I'm in the job and the list has 15 candidates. If I try to sort this list
Exit workflow once a contact becomes a customers
When someone fills in a form on my website they enter a workflow, which is a constant drip of emails with Call To Actions to sign up for a service. How do I set it up so that once a person becomes a customer, they no longer are in the workflow? I am
Screen sharing is not useful - since only a thumbnail is shared. Why?
Recently I tried to run our lectures through Showtime, and at first it looked nice and easy. In particular it was easy to set up the sessions. But very late in the process some unprecedented issues came up: 1) Why is a shared screen displayed in such
ZOHO
Can anyone tell me that what is this platform?
Lost Calendar Entries
I recently attempted to create a calendar that I could share with family so they can see my free/busy time. I created a new calendar in Zoho then shared via subscribing all of my current work(Zoho) & personal(iCloud) calendars to the new Zoho calendar.
App Spotlight: Leaflet for Zoho CRM
App Spotlight brings you handpicked apps to enhance the power of Zoho. Visit Zoho Marketplace to explore all apps. Leaflet for Zoho CRM Leaflet empowers users to draft documents faster, more efficiently, and with greater compliance. Users can use pre-automated
Unable to create event in Group Calendar
I try to create event in a specified Group Calendar. After inputting the info and clicking "Create", the event box is disappeared. As a result, it seems nothing happened, no event created. I have multiple Group Calendars. Only 1 Group Calendar has such problem. Also the same test was tried by another user on that specified Group Calendar. Is there any way to solve?
images disappear from ticket after sending
Hi, we are testing Zoho Desk and have come across the issue that when we send replies containing images that, when you click send, the image are visible in the message history for a fraction of a second and then disappear to be replaced by error icons.
Copy/Paste record in a calendar view
Hello, Is there a way to copy and paste a record in a calendar view? I know we can duplicate a record in the summary view but it doesn't seem possible in a calendar view. Thanks
4 week calendar view
It would be really useful to have a rolling 4 week calendar view, like GSuite. Similar to the month view but 4 weeks are shown, and the default would always be to show the current week as the first week. This way, you can see almost a month's worth of dates, but unlike the month view you can always see 3 weeks ahead.
Typing Lag
Hi guys. I'm experiencing lag when typing replies to tickets. At first I thought it might be my office computer, but I'm experiencing it also on my home computer. Basically when typing, keystrokes don't register straight away. You can type a word for
How to create password share link via API
My param payload matches exactly as shown in your help docs here: https://writer.zohopublic.com/writer/published/ankqibdb934759c6446bca8899b2f426428fc What is wrong and why am i getting this error? //resource ID for file to be shared resourceID = '6a3XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX';
Zoho Calendar vs Zoho Mail Calendar
Hi, I'm windering what is the state of Calendar, which seems not to have evolved for ages. And Mail Calendar which seems to be the "new" version ? Are they separated or not ? I'm trying to fing the most central calendar which could import or sync other
How to deactivate hand writing when using S pen to draw a sketch?
Hello, I just installed Zoho Notebook on Android and I like it. I want to use it mostly to take notes using my S pen but I see an issue here: is it possible to deactivate hand writing when using S pen to draw a sketch? S pen will deactivate hand writing when S pen is close enough to the screen to be detected but it often happens that while drawing with the S pen it gets further away from the screen and then any touch of the screen with the hand will result in an unwanted drawing... Would be great
Bulk update to Candidate Status
I would like to do a bulk update to change multiple candidate status. For example, to change 20 candidates from Associated to Shortlisting. Is there a way to do this? Thank you, Belinda
CalDAV account verification fails on iPhone and Thunderbird
I got into the office this morning and Calendar is now failing to verify my account on Zoho calendar. My Google calendar still syncs and authenticates properly. Only Zoho is failing what's going on with Zoho Calendar?
How do I return to the old calendar, please?
I clicked on "Try the new calendar" this morning, actually I had no choice because the "Try" message hid most of my calendar. I do not like it one bit. In my opinion it looks terrible compared with what it used to be. So how do I return to the old calendar?
CalDev not working / just disappeared?
CalDev account : 1: Just disappeared from my iPhone when adding a new calendar item directly on the iPhone at ~ 7:50 AM mst 2: Upon investigating found: a: No CalDev account on iPhone now b. Desktop shows all calendar entries still there except the last entered one 3: Won't verify a re-entering of the CalDev account on iPhone ("Cannot Connect Using SSL", and it won't verify without SSL "CalDAV account verification failed") a: yes tested both the apple convention (calendar.zoho.com) and the zoho instructions
553 Relaying disallowed (in reply to RCPT command)
When sending an email to …@stephanblumenschein.com i get the error "553 Relaying disallowed (in reply to RCPT command)" in an undeliverable response email. What am i doing wrong here? Thanks
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, We have an educational institute and we till we have not even sent more than 15 mails and our mail got blocked. We send mail cause we have to show professionalism and sometime have to manage meetings with the students. Please unblock it and one
Not able to view document after sign
Hi Team, I am generating embedded url for the uploaded document and send to user to sign it. After signature is added in document and submit, the same same link is not working. How that user can view the signed document to view it later?
Remove Zoho Heading Line
Hi, There is one line shown on the document we upload using Zoho Sign. How we can remove that?
Can I convert a picklist in CRM into a multiselect picklist?
Can I convert a picklist in CRM into a multiselect picklist? I don't want to create a new field since we already have great data in the existing picklist field. It's for the Account Type in CRM. Myah
API:Owner id on project
How to set the owner on the project thru API
Automatically send ticket reply (from template) based on ticket status and status change date
Dear community, We use Zoho Desk for a repair shop. When we're done with a customer and send the item back by courier, we change the ticket status to Outgoing. We would like to be able to automatically send a reply to the customer to ask for a review
New related list
Hi, I am evaluating Zoho CRM for my consulting business. I need to be able to store additional information about my customers. For example, I would like to collect family member information under contacts (Father, Mother, ... Names, phones, etc ). I think
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