Zoho desk mapping domain - Cname nor recognized by Zoho
Hi, I am trying to map a custom domain for our portal, but I keep on getting this error: The cname appears to be correctly setup however: It was done a week ago and still not working. The subdomain is also created on the hosting provider. What am I missing
Responsive zoho forms custom css
Hi, i tried the embeded code html/css because i needed to cutomize the css, but it isnt responsive, also, is there a way to customize the ccs for the generated javascript form?
Attach Products to Account and be able to update fields on that product for THAT Account only
I am looking to attach products (like 'QuickBooks') to an Account. But once I attach that Product to the Account, I want to also be able to set Account specific info, like # of user Licenses and Version, to that record. If this Account has 5 different
Twilio SMS/MMS Integration for Zoho Desk
Twilio SMS/MMS Integration for Zoho Desk This plugin enables SMS & MMS communication between agents and end users. End users can ask for help via SMS/MMS and support engineers can send the solution through the same channel. Complete demo of our extension, Key features of this integration: SMS and MMS Inbound and Outbound Support AI in creating Tickets or Threads SMS Outbound Message Initiator Instant Acknowledgement Support This is our extension link. For Multiple
How to find Organization Owner?
How can we tell who is the Organization Owner for our Zoho account?
Flow wiring changes not being saved...
Just started having this problem today. When re-wiring, I apply changes, my changes are summarized, and show in version history, but the wiring changes are not saved. Please HELP!
Why super admin cant view all the password saved by the different employees in zoho vault ?
I think super admin must have the ability to access and view all the passwords saved in zoho vault no matter if a password record owner has shared the view right of the password with super admin or not because in our current scenario our one of the employee
ZohoDesk Sync with ZohCrm
Hello We are a long standing user of ZohoCRM. We have been using Freshdesk but decided to try ZohoDesk for tighter integration. We implemented the one-way sync to test and only companies less than a year old came over. How do we get the rest to sync
Sample code to create Deal from Ticket?
Anybody have sample Custom Function to create a Deal from a Ticket? Thank you!
Complete remove the user
Hello, There is some user already inactive in list. Could you please advise how to complete their record in Zoho Directory? Thanks!
Writer User Guide in English?
I'm new to zoho writer, so I was looking for documentation. What I found a web page which looked like exactly what I wanted. But even though the web page' is in English, the links to specific topics are in Korean (I think). Is there an English available?
Adding a Trainer
Are you able to add another trainer from your organization to your on-demand session in Showtime? I do not see a way to add any trainers
New on Zoho ShowTime - Record your training
Zoho ShowTime is an online training tool that lets you conduct engaging virtual classes and gives you realtime insights and detailed analytics on your sessions. Virtual classes - What works and what doesn't Virtual classes offer a convenient way for learners to harness new skills. However, not all registrants will be able to attend your sessions at the scheduled time. How do you ensure that nobody's left behind? Simple. Record your sessions. Introducing Zoho ShowTime's Recording feature: With Zoho
Zoho spam
Hello, a lot of emails I send to people are going to spam. Any ideas why?
Custom Item Fields and Reporting
Hi, Is it possible to view custom item fields in reports? I would like to view reports based on certain fields that i have created. Thanks,
Quarterly Digest for Zoho Projects - April 2021
Reduce back-and-forth email conversations and long status meetings by integrating your collaboration tools with Zoho Projects. These collaboration extensions allow you to plan and coordinate with your team on tasks from start to finish without leaving
Error:554 5.1.8 Email Outgoing Blocked
Quando tento enviar o e-mails não consigo e aparece a seguinte mensagem Error:554 5.1.8 Email Outgoing Blocked
Woocommerce Meta Data (products / Orders, etc.)
I saw a few months ago that Zoho Flow was integrating with Woocommerce. For us it is essential to be able to work jointly and integrated BOOKS / INVENTORY with WOOCOMMERCE. The big drawback that I see is the impossibility of working with the META DATA,
Zoho Canvas Builder - editing fields
Hello, I have tried making a layout in Zoho Canvas builder, but when I put the layout live, there is no way for a user to easily edit a field in the CRM. In the existing CRM a pencil appears next to each item allowing the user to quickly edit a field.
inventory templates - vertical products table - is it possible?
By The Grace of G-d. Hi, Is it possible to design the products table vertically (instead of horizontally)? The totals will be at the bottom as usual but the products will be spanned aside of each other instead of one after another. Does anyone know or
Criar email com meu dominio
Estou enfrentando um problema ao me registrar no Zoho mail e recebo o seguinte erro. Este domínio já está associado a esta conta "j * * * * * i @ g * * * * * ". . Parece that o Proprietário anterior do Domínio Já o registrou qualquer Zoho, Agora ELE ESTÁ
Resizing window causes Kanban view to break
System: MacOS 11.2.3, Safari 14.0.3 Reproduction steps: A. Open a safari window approximately 1300px wide. B. Open a Zoho Project in Kanban view with 9 lanes/statuses. C. Once the page has finished loading start dragging to increase the size of the window
Automatic Replenishment Notice
I’ve been using Zoho Books for about two years so I have accumulated a lot of sales data about my customers. We are brick and mortar only so I have no eCommerce integration. I sell consumable products (air filters) so there is a built-in replenishment
Uploading of Audio in Library
How Audio files can be uploaded in Library, we have MP3 files ready to upload
CRM - Astuce #7 : Création de tâches de workflow
Bonjour à tous, Les tâches de workflow font partie des actions associées à une règle de workflow. Une tâche est une activité qui est attribuée à un utilisateur. Lorsque vous associez une tâche de workflow à une règle de workflow, elle est automatiquement
Global Change Communication Missing for Zoho One license holders
Hello, There is a lot happening at Zoho and we are seeing that everyday via blog post, announcements, video of Youtube. It is quite difficult to keep an overview of all the changes across the apps. When we are Zoho One users, Community are the only valid
Sent Email from Contacts when Account status is "Active"
Hi Zoho Community, I'm trying to make some automation in my CRM, I want when the status of Accounts Module accounts get active then automatically send email from Contacts Module to their concerned emails. The workflow which I made this is using accounts
Transfer selective email from a lead module to an existing deal in deal module.
Suppose i have 5 emails in a lead in lead module and i want to assign/transfer 3 emails to an existing deal in deal module. So How can i make the checkbox button infront of all emails so that after selecting the desired emails i want a button which will
Leads not getting synced from Facebook ads
Hi, my leads are not getting synced as it says Last Name field not mapped, these are auto leads how to map them and hence they are not able to sync with the CRM. please advise.
How to bulk update Company field?
It happens to me daily that I add new contacts to the database. Later, I want to associate a bunch of those contacts to a company. How can I associate all those contacts to one company at once instead of one by one?
some of the field(s) were broken - error
Hi all, the automatic sync runs between CMR and Books went well without errors last light (every two hours) but now out of a sudden we get an error message: "Some of the field(s) were broken while syncing Items with Zoho CRM" Opening the message is giiving
Cost for ODBC Integration with Zoho
We are considering Zoho for our clients CRM. It is important that it integrates with their operations system, being LabelTraxx. The system provider is LabelTraxx and they can supply the ODBC drivers and a structure document for their database so we can
Zoho and Grandstream UCM
Aloha: When can we expect Phone Bridge integration with Grandstream UCM systems? Mahalo!
Zoho Recruit comments
While associating candidate to job or changing status I write comment. where can I see that comments later? Thanks
Urgently need help accessing my email account. Customer service email not responding.
I have lost access to my Zoho email account. I cleared my cache and it must have cleared some cookies too as my computer signed me out of all of my log ins. So I lost my password. But I no longer have the alternative email address I signed up with, so
Contacts cannot be converted to Leads Standard & Professional Plans
If entered into Zoho CRM as a Contact it can not be converted to a Lead in Standard nor Professional plans. I researched and learned this is an ongoing concern for the last 7 years. In our Advisory Services Business, there is often a case where a Contact
Updating custom fields in creator
I'm trying to update a sales order with the id of the component that is linked to it in our creator app when a new item is saved. However, the custom field that I made for the id isn't being filled in. Does anyone have any thoughts as to what I'm doing
SPF verification unsuccesful
I am trying to pass SPF verification for my domain experimentaltools.online but the verification keeps failing after I added the TXT record. It used to work fine when I was using G Cloud but I moved back to my registrars own DNS service and now I cannot
WooCommerce Meta Data?
Is it possible to get the meta data associated with a WooCommerce order? I don't see it in the current Flow app. Am I missing something? If not, I would ask that you make this information available. It seems to be part of the response in the API call,
Bulk Write API problem with "Upsert" find_by - Id
I'm trying to do an upsert upload using Zoho CRM Bulk Write API following the documentation: Bulk Write API On the second step where I need to create a Bulk write job, I got the following error message: {"status":"error","code":"INVALID_FIELD_NAME","message":"invalid
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