DKIM vallidation fails in Zoho control panel - 3rd party checker says its valid
Hi, as per the title i have set up my DKIM in my WHM (cpanel) DNS manager. I can not get it to validate from the zoho control panel yet third party checkers all say its valid. I get this error message in Zoho : We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Any ideas? thanks in advance, anthony
Greylisted - Improvmx Redirect
Hi i was wondering why i'm not receiving emails forwarded by improvmx on improvmx im getting this error "Greylisted, try again after some time" i've disabled all spam filters and still cant recive emails
Cannot export documents from the files section (Zoho Connect)
Hello, with the Export function I can only export the conversations and manuals but I cannot export the file section (all the documents). Is there any possibility to do so? I am asking because I got the information that Zoho does not provide any restoration support in case something goes wrong and therefore I would like to save also the documents. I also tried integrations to synchronize back and forth, but unfortunately I can only upload documents to Zoho. Also Zoho Docs cannot be integrated with
550 5.4.6 Unusual sending activity detected. Please try after sometime
I am getting the above notification. Please assist me. I have an urgent email to send. my domain is @stallionsys.com
Outlook for Windows Calendar Sync
How do I sync my Microsoft Outlook for Office 365 Calendar with Zoho Calendar (not using CRM)?
554 5.2.3 MailPolicy violation
I'm trying to help my client send emails from @critech.com to support@zohomail.com. However, they are failing with: host mx.zohomail.com[xxx.xxx.xxx.xxx] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes I do not see why critech.com emails are being rejected - please advise how I should solve this issue. Thanks.
Synchronizing with OUTLOOK
How do I set-up my Soho account with Outlook? I have tried to add my account but it won't accept it.
Emails going to spam in Gmail
Hi, I have a problem with a client of ours when he sends emails to Gmail recipients, it arrives as spam. I checked the email information, then did a search on https://mxtoolbox.com and your IP, 135.84.80.218, is blacklisted. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a135.84.80.194&run=toolpage# Please, I need this issue resolved.
Email Failure 55o Verification Failed No Such user Here
I can not send or receive any email at the moment and appears to be for the last two days, i rely on this for work as it they are the email addresses for my business. Can you please look nto this urgently and let me know whats can be done. SkyQ@thorpesaerials.co.uk
IMAP or POP configuration error
Hi, I've tried to add my ZOHO mail account to MS Outlook and the setup fails every time due to no response from incoming mail server. I've got IMAP, POP and sync access activated, used the correct server address and configurations and even tried to setup individual password for my e-mail client yet all my efforts ended up in vain. Please help me on how to correctly configure my mail to MS Outlook 365.
ResponseCode 421, Host not reachable
LS, I am getting the error ResponseCode 421, Host not reachable. That is odd, since on other domains, I can mail these people without a problem. I have MX records set correctly, and only zoho MX records, I see not issue with the set-up. can you help? regards Edwin
Multiple fields on x-axis
Hi I'm new to Analytics. I'm trying to create a chart that counts the number of leads on the y axis. Along the x axis I would like to display multiple fields ie. We have 4 date fields. I want to display the count of leads where a particular date field is not empty as one column and then replicate that for each date field. Is this possible? Thanks, Bianca
What's New this August 2019 in Zoho Books?
Hello, user, We are back with another set of updates to take your accounting experience to the next level. Let's take a look at the updates for the month of August. Individual and Business Customers - Zoho CRM Integration Differentiate between B2B and B2C customers by marking them as Individual or Business customers. All customers synced with the Accounts of Zoho CRM will be marked as Business customers and all customers synced with the Contacts of Zoho CRM will be marked as Individual customers.
Leave approvals
Hi. We have configured approvals for leaves and set them as "Reporting to" (1 level). Right now, when a Manager is absent and someone will submit a new leave we definietly need to allow someone to check it and approve it as a replacement. Can it be done differently than granting someone temporarly admin role? It's quite dangerous from a few points of view :)
Not counting our own visits
Hi, We setup pagesense on our website. It seems to work fine, however, as we are ourselves using the website for our work, results are obviously polluted by our own use. How could be "clean" heatmap, forms, goals, from our own visit ? Thanks !
Bulk Emails using Excel
Hello Zoho, We want it to send bulk emails which is already entered in excel, how can we send mails to all clients at at time and is it possible to send email with specific name taken from excel and shoot out a mail to the respected reciepient.
Functions - Migration from v1 to v2
Hello everyone! As you already know, the v1 APIs will reach their end-of-life (EOL) on December 31, 2019, and so will the v1 Integration tasks in functions. For the customers to migrate their functions to v2 easily, we have Copied all functions (associated, standalone, and non-associated) to the sandbox environment. Marked the functions (under Setup > Developer Space > Functions) that use v1 integration tasks as "Deprecated". What should you do? In your sandbox, Locate your deprecated functions
Use layouts to edit fields of accounts ?
Hi, Impossible to find help to "use layouts for Editing an account"... Layouts seems to be used for a lot of things, views also, but not to show only the usefull field to be modified for a specific action or population of users. The only "trick" I found was to use the "datasheet view" after creating a specific filter that use the layout I created. but difficult to use (as I cannot show only the account to edit, and also multiple pick items are hard to handle in this view… ) I took a look at webforms
Dependencies between projects
Hi everybody, we are looking at Zoho as a tool to manage our various projects within the team. The only question for us though is whether you can include dependencies between projects (not only tasks and milestones) since some of our projects are dependent on other projects getting to a certain stage or being completed. Does anybody know if that is possible and how to do it? Thanks!
Create Zoho Inventory Sales Order for new Zoho Books Purchase Order
I have 2 organizations, and I need a Flow to create a new sales order in Zoho inventory from company A, when a Purchase Order is made in Zoho Books from company B
New mileage rate travel over X km keeps resetting - mileage policy
For some reason, the setting to apply a second mileage rate for users travelling more than X km keeps resetting to unchecked. One day, I check the option in our policy and the next day it's back to unchecked. What's going on?
Email schedule - Zoho CRM contact
Hi, Here is the use case: I want to send a report as an email. When I chose "pick a user" I am presented with the following options: I would like to select an existing contact from Zoho Mail and Zoho CRM. Zoho Contacts does not contain all my Zoho Mail or CRM contacts
Notes - Share to Customer
Hi Team I have a function that creates notes upon change of a value in Zoho CRM Does anyone now how to set the Share to Customer automatically through a function? cheers
Do call logs get deleted after some time? Is there a log limit?
Hi We are using ZOHO CRM Enterprise plan. We do like to know if the call activity have a limit and if they get automatically deleted after some time. This is very important since our business model relies on all the calls activities we do. Regards
OneAuth App
the email info@mastersredsea.net can not open in browsers or phone and give this messege Oops! You have enabled Restrict Sign in! Open OneAuth App and disable Restrict Sign in. we can not sign in to OneAuth App. too
How do i change the name showing when i send an email
I have trouble changing the name that appears on the poeple i am emailing. I put a nickname and poeple are receiving this nickname when they receive an email from me. Does anyone knows how to change that please ?
Spotlight 8: Gear up your staff for event day
It takes an army and then some to run an event successfully, and how smoothly an event runs depends largely on its team. Zoho Backstage has all the tools your staff needs to run the event without any hitches. Be it juggling a multitude of tasks at the
Verification code
Hello I am a domain admin and one of my colleagues has not access to his mobile phone and does not have the verification code. As admin of the system, how can I provide him a code for access? He was asked to contact the admin and I dont see any oprions in the dashboard for me to help him. Could you please help?
Introducing the all-new drag-and-drop workflows in Zoho Campaigns
We're thrilled to introduce Zoho Campaigns' latest development - email marketing automation workflows. The conditional workflows that you may have used thus far is taking a whole new form with the drag-and-drop builder and powerful triggers. Aimed at helping you engage your leads and customers with well-timed, personalized, and targeted emails, these workflows allow you to centre your email marketing automation around crucial business operations. We have also introduced a solution called E-commerce
Pop up notification
if i/ any user changed stage of any particular deal, all user(Under my Zoho licences i.e Manager,CEO) should get notified with pop up message on mobile notification panel/ Zoho mobile app that this user has changed stage of this ABC client.
Opt-out synchronisation issue with Zoho CRM
Hi Zoho team! We are finalizing the setting up of Zoho Campaigns and we have an issue for opt-out synchronisation with Zoho CRM. 1. We have enabling "Update opt-out contacts" in push campaigns reports to Zoho CRM settings 2. We have tried the opt-out process with a email campaign Only the Zoho Campaigns Status is updated but not the Email Opt Out field in Zoho CRM (cf. screenshot). Could you help me to fix this issue? Best, Romain QUECHON
Integrate ZOHO with wialon
Hi, I am going to integrate wialon with zoho. Like total mileage of a device and total engine hours etc. How to connect with wialon? Please help
Ask the experts 19: Attachments in Zoho Mail
Email remains undefeated as the preferred official mode of communication for most organizations. Sending and receiving numerous documents through mail on a daily basis becomes inevitable. Which makes "Please find attached", one of the most frequently used phrases in our emails. In this month's Ask the Experts, we will explore the following topics to help you use attachments in Zoho Mail efficiently: Huge Attachment Zoho WorkDrive attachments Adding attachments from different sources Attachment
直近開催予定の Meetups
直近開催予定の Meetups なぜ参加しますか？ 日本のユーザー同士でつながり、支え合い、共に成長するためのコミュニティです。 お客様の組織を次の段階に引き上げるための学び、情報交換の機会とリソースを提供します。 また、ここでは人々が新しいスキルの学びを助けることを目的としています。Zohoのエキスパート、および製品サポートスタッフとの出会い、企業との出会い…、興味深いトピックについて、Zohoの知識と経験を共有しましょう。 1. 27th September,2019 https://www.zohomeetups.com/ZJCommunityMeetupRound-2-Tokyo 2. 25th September,2019 https://www.zohomeetups.com/ZJCommunityMeetupRound-2-Nagoya 3. 24th September,2019 https://www.zohomeetups.com/ZJCommunityMeetupRound-2-Osaka 当日はZoho Japanコミュニティ にてお会いできますことを
In Retry Queue
Hi Zoho Team, We having a problem since August 27 and they are this. Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically. THU, 29 AUG 2019 13:35:51 +0800Error details ppsi.adminppsi.admin@pierreandpaulinc.com Please how to fix this Jossele Cruz Garcia IT -Associate Pierre and Paul Solutions Inc.
API V2 GET CRM Accounts returns missing data using php/Wordpress wp_remote_get()
Hi, when using the endpoint https://www.zohoapis.com/crm/v2/Accounts in Postman I get all the correct data, however using exact same call in php/Wordpress the data comes back really strange. With Postman there are 117 records, using wp_remote_get (or wp_remote_request) it *says* there are 117 records, but there are only 31, and many fields are just missing. I understand this might not be a Zoho-specific thing, but if anyone has run across this issue please let me know. Simplified version of code,
Zoho.cliq.postToUser not working in any custom function
I am trying to post a message to cliq from a custom function and I get operation failed response back everytime. I have tried to use the below code from a custom function inside CRM, Flow, and Cliq and all 3 places fail CliqMessage = zoho.cliq.postToUser ("example@zoho.com", "Hello"); Info CliqMessage; The info statement just returns operation failed, no other explanation. I have also tried using the user's ZUID and still get operation failed. What surprised me the most was that it even fails from
Flow - custom functions - invokeurl - access denied
Hi, i'm new on zoho and i'm trying to poc it. my call : bool create_subscription(int subscriptionId) { response = invokeurl [ url :"https://swapi.co/api/people/1/" type :GET ]; info response; } I got the following error: Execution exception : 'Time out : 'SocketTimeoutException'' au numéro de ligne 5. Résolvez les erreurs et réessayez de l’exécuter Anyone could help me please? Thanks, regards,
zoho.desk.getRecordById always null!
Hello, everytime i try to fetch a ticket out of Desk via the Creator, i get the Response "null" You can see the code and the response in the Screenshots attached. The OrgID and the TicketID are 100% correct, because in Postman i get the Ticket-Data with same OrgID and TicketID. Can you please help me with that fast, because of the Zoho Desk API Deprecation on today, i need to fix many rows of code... Kind regards Klaus Brandt
Future email set for 10 year
Dear Sur / Madam, How to set future email for 10 year and birthday reminder and wihes
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