Gsuite and Alias Error: The email address is already registered with another account which is not a part of this organization.
I had my email previously with Gsuite but I have canceled that and am now using Zoho. I signed up using the prefix for my domain email as "dustin" and that works fine. But when I go to add an email alias your system gives me this error: "The email address is already registered with another account which is not a part of this organization." How exactly do I disassociate my email with Gsuite so I can add an alias with my Zoho account? Thanks
I need my zbcode
Hi guys, I have yet to verify my domain but I have misplaced my zbcode. Is it possible for you to share it with me? Much appreciated. Thanks.
Settlement discounts
Hey Zoho guys, A lot of your users, I'm pretty sure, get settlement discounts for early payment or whatever reason and there is no feature to automate this! It would be nice if you kind people at Zoho could provide us with a "custom button" to accomplish this using deluge ? I have done it for myself using JavaScript but it would be really great to be able to do this within Zoho ;-) I've set up a custom field in contacts to enter the item_id of the discount used.... Here's the code I wrote, which
todos los correos de esta cuentas llegan a no deseados en los destinatarios
buena tarde, Por favor me ayudan, todas las cuentas que llegan desde las cuentas de este dominio, llegan al destinatario en no deseados.
Zoho Mail IMAP slow in Outlook
We have been having an intermittant issue over the last month or so where an email takes a long time to appear in Outlook (connected via IMAP) using Zoho Mail. Up to date emails can be seen in the webmail client, but often take an hour or more to appear in Outlook, even after clicking "Send/Receive" numerous times. I'd really appeciate if you could advise what is going on as we need to be replying to emails ASAP. This is the same for emails between staff and emails from clients. This may be a bit
Real email going to spam, filters not working
Hi, I have a problem which is pretty serious: genuine emails from potential clients are landing in the spam folder. I set up filters to filter any emails with words like "offer", "translation", etc. (things that tend to be in the subject line), but for some unknown reason, the filters are not working. This is quite a serious problem as I have to keep manually checking the spam folder even on my mobile when I am out, just to make sure I've not missed anything... Thanks for all assistance possible.
V2 Subform - get fields
In the Version 2 API PHPSDK, how does one access the fields of a subform? I have this: if( 'subform' == $field['dataType'] ){ $apiName = $field->getApiName(); $submoduleIns=$rest->getModule($apiName)->getData(); ...//how do I get the fields of this subform?. }
Amazon Connect - screen pop not working
Hi there, We've recently started testing Amazon Connect. Screen pop for inbound calls in Zoho CRM was working yesterday, but has now stopped working - why would this be? Confusingly, screen pop for inbound calls still works fine in Zoho Desk! Regards, Glenn
US to EU Data Migration
Hi - due to EU laws, we need to transfer our data from US servers to EU servers. So far the response from Zoho has been: Open accounts with Zoho.eu Pay Back up data on Zoho.com Transfer Ask refund This is an awkward proceeds - especially the pay, ask a refund. For instance as a 3 year customer we have a large file structure on Doc - no advice given as to how to replicate this.
Adding a Tool tip to a picklist field
I've been trying to add a tool tip to a picklist field with no luck. I was successful adding it to a single line field. Can I not add a tool tip to a picklist? If not, any suggestion of a workaround would be gratefully accepted. Thanks. Dora
Remuneration to partners
Like we had put other checks can we put a formula that can give the permissible value of Remuneration that can be paid to partners. In settings we can mention the ratio of sharing to the capital accounts as per partnership deed. And system may give us
exports zoho sheets
Exports options is missing in zoho sheets. Why does this happen and how can I fixed it.
the sent mail reaches the unwanted folder (spam)
Hello, my email domain is @ grupoafco.com, the ip email servers are: 8.39.54.121 8.40.222.121 136.143.190.52 the emails I send arrive at spam, the configuration of SPF and DKIM are correct, I do not know what the problem is. Thanks and I remain attentive
SPF record
Dear. please help with the verification of the SPF record of our domain "damontingenieros.com". I have configured in the cpanel the SPF record but the outgoing emails are arriving as span, maybe they have added a new mail server and it has not yet been added to the SPF domain that is included. Thank you very much for your help
AA101:Oops! Something went wrong. Try again later
Hello, I have purchased 9 licenses for mail. When I try to import or add new mail id, it gives following error: AA101:Oops! Something went wrong. Try again later Can you please update me what needs to be done. These are live email ids and not able to create ids is a direct business loss. Please get it sorted immediately. I can always be reached at +91-9111-385-777. Regards, Akshay Hunka CEO, YatraWale.in +91-9111385777
Desconsiderar
Bom dia. Por gentileza desconsiderar o meu pedido já consegui recuperar. Grato.
Tips and Tricks #17: How to Programmatically Manage Trials With Zoho Subscriptions
Offering trial subscriptions has become an integral part in gaining a prospective customer's trust, especially in SaaS based businesses. In this post, we'll be taking a look at how you can take control of this using Zoho Subscriptions. This article is part of a series of tips and tricks that we post every week. Go ahead and check out last week's post about charging a late fee to your subscribers, in case you missed it. Trial subscriptions can help boost your sales Zoho Subscriptions provides two
Document Navigator
Dear Writer Team, After I publish / share the document , I would like to have Navigation Part to appear as well. Is there anyway to do it . And I did set the required information on it such as email , could the following be done : 1/ Enter email and it will send to customer email , not open directly 2/ Add the email link to Zoho CRM lead
Finding Contacts Without an Open Activity
I called zoho support and they weren't able to help me. I have a new employee who is forgetting to schedule follow up calls on his contacts. I'm looking for a way to find his contacts that don't have any open activity. Can anyone please suggest a simply way to do this by either using search or running a report? Thanks
Zoho CRM SPF and DKIM
Hi, We use G Suite/Google Apps. Need assistance with the SPF Record for Zoho CRM. I have added this into the DNS with our web host: v=spf1 include:zohocrm.com include:zoho.com include:zoho.eu include:zcsend.net include:servers.mcsv.net include:_spf.google.com ~all" but still, shows emails as sent "via mailer1.zohocrm.com" See example below: It should only show as sent from CT Sales.
Can Zoho Desk receive and process webhooks with a custom function sent by another system?
I'm trying to figure out how to update the status on Desk Tickets based on a webhook sent by another system. is this possible?
Point of Sale (POS) Integration with Zoho Books
We are in the process of setting up a new floral shop and we are looking for a POS i.e. point of sale system that can easily integrate with ZOHO Books.
ICICI Business Banking - Vendor Payments
Initiating vendor payments from Zoho books reflects transaction in bank statement as: INF/020753954101/ 6PSBM7nI8aS3LVUibZwb9 MMT/IMPS/828518753596/ 3xgaOQYTjfdrrhX/SBIN0009062 INF/020758867321/ 5e0I7Wov9hWGUcQ13QqWR Above are some examples with random
Date parsing does not follow date formatting
To reproduce: - Format a cell as British date format ('15/08/06'). - Input '01/05/08' meaning May 1st 2008. - The cell shows '05/01/08' meaning January 5th 2008. Browser: Firefox 2.0 OS: Mac OS 10.3.9 OS international settings: British jclementson
How would you manage forward contracts in Zoho Inventory?
Hi there, We are a distribution business, selling our products on the spot market as well as through forward contracts. A customer might want to sign a contract for 500kg at £11/kg over 12 months. How would you track this to stay organised and make sure you have enough inventory to honour the contracts? At the moment we have 2 warehouse in Zoho. Ideally I would have 1 warehouse for each contract, but the costs of adding more warehouses is too high.
Not able to retrieve account information with valid authorization token
curl -X "GET" "http://mail.zoho.in/api/accounts" -H "Authorization: Bearer <valid authorization token" This request gives 301 permanently moved error. I'm trying to get accountID using this API for sending email through api. Tried both http://mail.zoho.in/api/accounts and http://mail.zoho.com/api/accounts. No luck
How to do calculations with value from Formula field? Getting NULL from formula field
I am trying to figure out costs of field which is the price per sqft times the amount of SQFT. I have a length and a width field, create a formula field and then have a cost field which runs a workflow to multiply sqft and price per sqft but I get a null result from the formula field. If I do a workflow that calculates the SQFT, then my form does not work offline.
Lookup a Lookup field
Hi, Is there any solution to make lookup another lookup field? Forms: FormA: Item_master (all the core details for the particular item) FormB: Price_list (lookup the item_number from form A and fetch the details + adding the cost on the form manually) FormC: PO_modul (key field is the Item_number optionA: from formA // optionB: from formB. optionA: if i fetch the field valus from formA with 1 workflow (done), i cannot fetch the cost detail from formB optionB: I cannot make a lookup field on another
Tip #02: The road to distraction-free writing
Writer is equipped with tools to give you the perfect writing experience. We've kept the menus and tools that appear minimal—so that when you're writing, it's just you, your thoughts and nothing else. While Writer is designed to be distraction-free by
Apple App Email - Issue
When I open up the app. and scroll down to all email the app shuts down. It has worked perfectly in the past. I deleted the app and reinstalled it and still have the same issue. Was there an update that had a bug? Need help!
Zoho CRM -Deals Date stamp
I have a tab in Zoho CRM called Deals when we create a new 'Deal' the date and time shows up, but as a part of the Created by Field, so I do have the date and time, I can bring the Created by Field into a report but I cannot seem to run any reports where I can filter by date? Am I missing something?
Lost/deleted file Market Research
Dear Zoho team, We lost one of our important files "Market Research", the owner was Erica Solis (erica@poppyhero.com) or me. Could you help or provide action plan about how to restore this document. Best,
Job Postings embedded on our website via Zoho Recruit Entries
Regarding our job lists on our website (which is being entered in Zoho), would there be a possibility that it appears on our website in alphabetical order? It seems we are able to arrange it alphabetically in the Zoho portal, however when it shows up on our website, it's not. Please advise. Thank you.
RedSys gateway on Zoho Subscription
hi. is there any way to allow customer to pay online using redsys gateway (spain)? stripe, paypal or similar could be very expensive. otherwhise, is possible to set up an "offile" method like bank transfer? thanks
How to unblock user in free subcription
Dear Sir, there is an account nitin@jaskaraninfra.com blocked , so how i can unblocked this account
Zoho people jobs API question
Hi, I want to modify the users assigned to a particular job, with the method of the api "timetracker/modifyjob" only can add one user to the job deleting the others assigned, I need to add one user to the others users assigned to the job, how can I do it? Best regards.
Invoice to Accounts Payable email without contact
Dear Zoho team and users. I am facing a problem related to the way we send invoices. For example, we need a way to remember to whom we should send invoices. I know that Zoho has the "Primary Contact", but sometimes the company i am invoicing only has an "AP@" email without a real person assigned to it. Zoho Books doesn't allow me to assign the primary contact to a email only, it needs a last name and it will add into the CRM side, so in the future, it will be a mess. Is there a way to remember/show
Zoho CRM task to Zoho Connect Task , less restriction
Dear Connect & CRM team , As we can add task from CRM to Connect task , but there is much restriction such as , only 1 assignee, no comment, no timeline , no file , .... . As the task needs teamwork to solves , manager tracking . All of fast tasks across all Zoho except Zoho Project, we manage it in Connect. Tasking for customers in Zoho CRM is super poor , so if possile , we would like to have Zoho CRM task functions are same as Connect as part of Zoho CRM module. OR at least, when it is pushed
I wish to parse the 'Address Composite' field. (Like the name field) in a Zoho Form / Subform
Hello, Similar to parsing the Full Name Composite field, I'd like to parse an address composite that I'm using in a subform in Zoho Creator (maybe this applies elsewhere too). I have managed to guess all of the component names of the address composite apart from 'post code'. Below is what I have guessed thus far, where <record> is just the name of an object I'm using. Can anyone share with me how to retrieve the post code value from the address composite? <record>.address_line_1 <record>.address_line_2
Mail Merge in Zoho Docs
Hi I have inserted all my email contact of my suppliers and i sent it through by mail merge. I am using ZOHO mail so that is why I could just use mail merge easily to mails to my supplier with their customized name and details. I have received a lot of quote from my supplier because I was using mail merge. But the problem is there have alot of the replied with strange lay out when I got the reply and because of that, there have alot of email I could not read properly. Please see if you are able
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