Font, Colours and headings
So it appears that the font, colours and layout adjustments are not available int he new UI. Is there a timeline for this please.
Looking for a MASTER zoho developer
Hi I'm looking for a professional Zoho developer that can absolutely customize my database to make it more efficient. Things I need done: Upon submission of the web form: -automatically create an account (fill the account fields with concatenations and formulas based on the web form fields) -automatically create a contact -automatically geocode the address. -automatically zone the account based on the geocoded address Upon completion of Zoho Subscriptions Form: -Link
Embedded video from vimeo won't play on apple tv
Hey there, have an embedded video from vimeo that plays just fine on the web version of zoho show. When I attempt to go to that slide it won't start the video, shows a white screen with a jpeg logo. Could use some help getting it to work :) Thanks James
CRM setup for different customer groups
We have several different customer groups: - Retail customers (B2B) - Consumers (B2C) - Affiliate partners (B2B and B2C) They all go through completely lead/sales funnels. Hence, information for each group is very much different from the others, e.g. B2C may be a social media source whereas retail customers may be acquired through cold calling. How should we setup these three different customer groups with the corresponding individual data fields?
Zoho Campaigns: 'Subscribers' now becomes 'Contacts'
Hello everyone, We'd like to convey a significant update we've made in Zoho Campaigns. Henceforth, we'll be referring to 'subscribers' as 'contacts.' This change from subscribers to contacts was made, keeping in mind the versatility of people you can add to your mailing lists. Why did we make this change? The term 'subscribers' was interpreted by many as people who subscribe to your brand through the different forms put up on your website, blogs, etc. While these are not the only kind of people you
Indiamart Integration
Hello, Can I integrate Indiamart to zoho CRM, From IndiaMart I get enquiry and leads, can i connect those directly to Zoho CRM ?
Actualización de campo
Como puedo hacer una función que cuando se actualice un campo (campo1), asignarle a otro campo (campo2) el valor del campo1
Takes the temperature from IP Address
Hi All, I am hoping if someone can help me here. I have been struggling how to get the customers IP Address and then transfers the data to the temp field on success of form. I have found a free way to get the weather from IP Address. //Get the user's IP address $user_ip = $_SERVER['REMOTE_ADDR']; //The Data Science Toolkit URL $url = 'http://www.datasciencetoolkit.org/ip2coordinates/'; //Find the user's location from their IP. //*** You need the get_data function from the sample code $raw_geocode
multiple users/same email
my team will have individual email addresses, but there will be one generic for the company (info@, sales@...something like that. I'd like my whole team to have access to that email address without having to log out and log in with a shared password - is that possible?
Orientation
Hi, is it possible to change the orientation of a cell on Zoho Sheets? Please see screenshot (from MS Excel)
Community Digest - February 2019
Zoho Community Meetups Quarter 2 - Zoho Community Meetups in Mountain and Mid-west, US Tips and tricks On how to add videos in Zoho CRM email templates Ask the Experts Check out last month's Ask the Experts compilation on Reports and Dashboards in Zoho CRM PartnerSpeak on Zoho CRM Check out Jason's new discussion on tracking UTM Campaign information in Zoho CRM. Useful discussions On using common transition in Blueprints. On retaining email information of a user when he/she is
Can't find sent emails
This morning - I sent an email to a lead. On the CRM page I clicked "Send Mail" - and typed the mail and sent it. Now, when I go into the lead, it doesn't show that I sent any mail at all! How can I see what emails I have sent from within CRM??? This makes no sense to me.
Zoho ONE Features
We are looking into upgrading to Zoho One. The features are very vague on the Zoho One home page. In talking to Zoho Books support staff I have learned that One comes with the highest level of Zoho Books. I know that the CRM Ultimate is not included in One and was wondering what other features are also not included. What level of the other applications are included in One?
Custom Views in Desk
Hi, I've set a custom view to show only Open, Escalated and On Hold tickets yet this results in no tickets being shown in the custom view... So this is pretty simple right? What am I missing? I'm just creating a view so I don't have to keep constantly using filters to see what I need to work on/follow up on.
No "Hide" and "Move" column or row available?!
I just wonder if there is any "move" column/row OR "hide" is available in Zoho sheet?
Removing Apps
Adding apps to Zoho One dashboard and assigning it to a users is a breeze - however should you want to remove a app from either admin's dashboard or from a user it is impossible. Yes you can deactivate any app but it will stay on the dashboard / management console. It would be great and lead to less clutter if admin and or a user were able to remove a app from the dashboard if not in use.
SMTP 535: Authentication Failed
I cannot access my email account through SMTP, I always get "535: Authentication Failed". I've tried every combination of my personal email, my Zoho email address and my personal password and my Zoho password.
Zoho Docs storage limit
I am exploring the apps available with Zoho One. In Zoho Docs the admin screen shows 5GB storage available for my single user. This is the amount available for a free account (Standard gets 100GB, Premium gets 1TB). What storage is available per user and per organization in Zoho Docs with Zoho One? Thanks!
How do I get rid of this error Whenever a table alias is defined, kindly use table alias name before the respective columns used in SELECT query
Here is a copy of my code. I am not sure waht I am doing wrong here. Thaks! SELECT "effective date", actioncount1 = (SELECT COUNT("Name") from "WRITTEN/NOT WRITTEN TRACKER" T1 WHERE T1."EFFECTIVE DATE" = "WRITTEN/NOT WRITTEN TRACKER"."EFFECTIVE DATE" AND MONTH("Effective Date")=(MONTH(GETDATE())-1)), actioncount2 = (SELECT COUNT("Name") from "WRITTEN/NOT WRITTEN TRACKER" T2 WHERE ("WR/NW"='WR') AND MONTH("Effective Date")=((MONTH(GETDATE())-1)) AND T2."EFFECTIVE DATE" = "WRITTEN/NOT WRITTEN
What is deplayed in the details header?
Ive been looking in help and I cannot find the answer.. What is the name of the section just above the details of a record and below the business card? Where can I find a list of data that appears here on each module? For the accounts module, I see it shows contacts, is there a limit to how many contacts are shown tere?
How to Generate a PDF document through the lead data?
Hi, I want to generate a pdf document through the lead app when I click on a button which I defined in lead app. I want to generate a document with lead data through the custom function. How is this possible ? Thanks
Formatting summary view without gridlines
This seems like it should be a simple update to the table themes. We get requests for client lists fairly routinely, and I have a summary view that is user-filterable for things like budget size, region, sector, etc. I also have a branded dashboard that I export as pdf containing this table. I would really like the table to appear as a list instead of as an spreadsheet. Is it possible to create a table "theme" where the grid lines are invisible? Or just the topline is visible? Not this:
Calendar - making an appointment
Hi Guys I have an app that I use to create appointments - its in calendar view ... This is the issue : Say I make an appointment in two weeks time at 9.30 .... I go to that time ,see that its clear click an add the appointment ... BUT it defaults to current date / time not the selected date and time... Is there some code I can add so that it uses the selected date /time and not the default Now date/time. Can any one give me some clue to fix this please...this super frustrating.. { displayname
Parsing String Response from API call
Hello! Does anyone have an idea on how I could handle a string response to an API call formatted as follows: "Found|2~222.0|2019~2~21~22~59~43~2019~2~22~0~11~31~324~324~1~9718225~z688876|2019~2~22~0~12~38~2019~2~22~1~17~4~120~169~0~9718290~zg88877|" The key values are those highlighted in bold. What I need to do is translate the string of numbers and provide a text phrase to my users. So, the above would mean: "Passed Content Test", "Passed Application Test 1a." I'm getting stumped as to how I can
Unable to add more users!!!
I have reached maximum number of users for free plan, I should be able to add up to 10 users, pleas help???
someone registered my domain name
I am owning this domain "manasgroup.co.in", but when I try to add my domain in zoho it says "This domain is already associated with this account "c*****t@m*****" which is not me.
Communicating with other ticketing systems via Zoho Desk
I'm wondering if anyone else has had this issue and what they've done to resolve it. Many of our clients are IT service providers who use ticketing systems of their own. Often, we email their ticketing systems from our Zoho Desk instance and have noticed that other ticketing systems will often strip the [##<ticketID>##] field from our subject line and then their ticketing system auto responds saying they've opened a ticket for us on their side. Any further communications to and from them don't get
Email blocked
My email is blocked.I can't unblock it via https://mail.zoho.com/UnblockMe And I even can't send an email to zoho support. How can I unblock my mail? And what's the reason of block?
Linking accounts to each other
How can I link accounts to each other? Often it appears that a specific company owns many brands. They might use the same solution so I would like to have them linked together, even though these accounts are individually operating companies. Can someone provide me with a good solution?
Does Zoho One include SalesInbox?
Zoho One sounds like a winner . . . Does Zoho One include SalesInbox? Thanks!
Mobile app - Offline mode
Good day, I am developing a form in Zoho Creator. I have a few hidden fields based on the status of the form. However, when I use the Zoho Creator mobile app in offline mode these hidden fields are NOT HIDDEN. Is this a known issue or am I doing something wrong? Thanks.
ERROR_CODE :550, ERROR_CODE :5.5.0 SPF: 135.84.80.216 is not allowed to send mail as (my email address deleted for privacy)
I can't send out emails to certain addresses without getting them bounced back, with the above error code. Very frustrating. This issue has persisted for awhile and along with the database app I tried to use, all of the buggy things have kept me from doing any paid business with Zoho. Thanks for your help.
Zoho Integrated Web Form
Hi there, I have an integrated Web Form where I have selected fields that are linked to a layout I have in Zoho. I would like to add some text headings to the form which don't link back to Zoho (for example 'About You', 'About the venue' etc) Is this possible please? Thank you
Authentication failed
All worked fine for few years but now when send email using Zoho account gmail error: You're sending this from a different address or alias using the 'Send mail as' feature. The settings for your 'Send mail as' account are misconfigured or out of date. Check those settings and try resending. When I try to setup Send mail through your SMTP server I am getting error: Authentication failed. Please check your username/password. Server returned error: "535 Authentication Failed , code: 535" I checked
Not receiving email
Hi, I am not receiving email on my zoho email since the 27th of february, I tested sending an email to my own account and received a 421 error back. Can you please assist? Thank you!
Mail recieve in desktop slower than mobile
Hello Zoho Mail, I recieve email in laptop slower than mobile. I use IMAP protocol. Please check this trouble. Thanks! 717 architects
Why you do not send new ticket / ticket closure notifications?
Hello guys, You have such a functionality to send user notifications on reception or closure of tickets. However you yourself in your own support are not using it. You just reply without any standard notifications. May I ask you to ask your managers why? Do you thing it is a best practice or you miss some functionnlity that doesn't allow you to use it properly? Thanks in advance. Andrey
Have someone find a solution for bilingual support?
Hi, we have to serve clients in English and some in Fresh. Did someone have found a solution to be able to separate support with 2 languages? I've been told to used multi-Brand but I'd like to know if someone is using it?
Hide Tags on Mobile Blog Page
One thing that annoys me about the blog pages is that the tags take up a lot of space on the mobile version of the site. It would be great if it only showed a limited amount of tags and just had a "more" button to show all of them. Alternatively the tags could be moved to the bottom of the page instead of being at the top. At least users wouldn't have to scroll past all of them just to get to the blog posts.
How to add and verify my subdomain property (Knowledge base linked in zoho desk) in my Google Search Console?
I have a support page in zoho desk - https://support.pickcel.com I linked Google Analytics account for this subdomain. But I'm unable to verify the subdomain with google analytics in my Google Search console. How to verify the property in Google search console?
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