Email chain does not show all of the emails
My inbox is showing the number of emails in an email chain, but it fails to actually produce the emails. See image attached. When you click on the number inside the circle, it should show the full email chain, but in this case, only displays the new email and the original one sent-- losing two emails. In fact, those emails aren't anywhere in the inbox and I have to search by the sender to find them. (frustrated) Scott
Tip #6 : Accessing external URLs from Zoho Subscriptions
Hello everyone, We have been sharing a tip every week to address specific business scenarios which you can implement for your subscription business. Last week, we shared a tip about implementing the Approval Workflow system. This week, let's look at how you can access external URLs with the help of Custom Link. Business Scenario: Every business functions differently and has its unique requirements. At times, businesses might want to access other websites or applications by appending specific information
Recover email deleted zoho mail
Good morning. I am with a collaborator in my company, who today, 09-01-2019, improperly deleted several emails. I would like to know how I can do to recover the same. My email is: asist_comercial@iofesac.pe Is there any way to recover them?
Need to Highlight Tickets coming into the inbox
Is there a possible way to highlight tickets that are coming into ZOHO that contain certain phases or wording?
I can receive normal email but not auto generated email
I want to input this email to wix automation but everytime they send me a verfication code email, Zoho not receive it but my other email account can. What's wrong with it? it's very important to me, pls fix it. My emails is contact@godstreasureseeker.com
Document damaged - cannot revert to older version
Hello, a document got somehow damaged in writer. It is of course an urgent document. over 50 pages are missing. I cannot revert to an older version because the option is greyed out in the version management (writer keeps trying) How to revert to the older version. Thanks Philippe
Frustrated rant: Focus on ease of use!
VERY FRUSTRATED RANT FOLLOWING! Each time when I run into a new error, or something not working properly, it takes many weeks or even months to get it (still not) fixed! At this time none of the ZOHO applications are running or integrating smoothly for me! Meanwhile I am already almost a year into my ZOHO-One subscription and for the last month I have been working on it almost full-time, desperate to get my organisation up and running (with ZOHO). I am only focusing on a few applications, but there
Not able to receive mail but I am able to send mail
rajnish@colourmyspace I am unable to receive any mail. If I am trying to send any test mail from my account following is the error on the sender: Address not found Your message wasn't delivered to Rajnish@colourmyspace.combecause the address couldn't be found, or is unable to receive mail. The response from the remote server was: 550 No Such User Here ---------- Forwarded message ---------- From: Rajnish Ranjan <rajnishkumarranjan@gmail.com> To: rajnish <Rajnish@colourmyspace.com> Cc: Bcc: Date: Wed,
Forums Signatures
Hi Desk Team, It would very convenient if I as an agent can add a signature to when I reply to a post on the forums on my portal. I would also like my end users to be able to do this as well. Sort of frustrating that I have type the signature I want every time
Problem to add new values to a bigintList field
Hi. I have a problem adding new records to a multiple search field "Bigint list". I use the method list.add (value) but then it does not work, for this I have to convert to string, add "," + new value and then revert to list before assigning it to the corresponding "bigint list" field .. I do not think it works properly, but that's how it works. My question is .. can the new value be added simply by using the "add (value)" method? Since I think part of that when I create a new record in a form, I
not able to send emails to gmail using SMTP lib APIs
HI, I am getting undelivered error message when I tried to send a mail to gmail address(abc@gmail.com) using APIs. I can see this mail into my sent list as undelivered. So please have a look into this. Thanks in advance !!
i can't receive emails. i am able to send emails.
I am not able to receive emails from anyone. i am able to send it.
refund
Where is my refund? Why has no one gotten intouch with me. I requested a refund of the lite, standard, and upgrade users purchases for the zoho account.
Custom fonts for Zoho Show
Hi Zoho Team, where can i find the option to upload my own fontset für zoho show ( and other tools from zoho ) Looking forward to your answer. Best regards from the levcons team
My email is blocked
Dear, My email was blocked, they said "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked", Please help me. Thanks and best regard
Job Templates
It would be grate to have the option to define people/users/roles to be copied when sending an email via the template.
Lead Visibility
Leads added by me, are not visible to my administrator. When i added the lead, i mentioned my name under Lead Owner section. How can leads added by me would be visible to my administrator
Approval Workflow - create new record not working
I'm working on a referral workflow for our family database, and I've run into a snag... The referral form is for professionals (doctors, teachers, social workers, etc) to refer families to our program. Once a referral form is submitted and then approved, it should trigger a deluge script to create a new Deaf Child Profile record and populate some of the fields based on what was submitted in the referral form. I did have this process working without any issues at one point, but then a couple of
Zoho Subscriptions: A Quick Recap of 2018
Hello everyone! It's been a very productive year for us here at Zoho Subscriptions and we want you to know all about it! This year, we launched lots of handy integrations and features that would really improve the way you manage your subscription business. Join us as we take a quick recap of all the major updates we released over the last year. For more details, you can check out all our features and enhancements on our what's new page. ... And that's a wrap for this year folks! We are glad to
User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.
I have the problem. I am the administrator for teman.com.ua One of our accounts has been blocked saying this: User : kh@teman.com.ua Details :User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it is for paid users only. Can you please help?
Edit report by record ID in zoho creator form
Hi, i have a published registration form and I want my user able to edit this form report. I've tried edit record with record ID and that's work fine. On my zoho site i create input form for user to input his/her record ID and after submit it, the form redirect to my form edit report page and that's work too. The weakness with this method is, i can't validate the record ID. it's my goal: user input his/her record ID on input form, if record id true redirect to edit report page, if record ID false
Zoho Desk now lets you hit pause.
If there's one ticket property that takes precedence over the rest, it's ticket status. Everything your team does rides on whether a ticket is open or closed. A lot goes on when a ticket is open. Maybe you've passed it on to engineering and the turnaround will take a while. Or you haven't heard back from the customer in time. But there's no way to stop the clock from ticking and the ticket from going overdue while you wait. Well, now there is. Say hello to Zoho Desk's On Hold status, your new pause
Recover email deleted zoho mail
Good afternoon. I am with a collaborator in my company, who today, 12-19-2016, improperly deleted several emails. I would like to know how I can do to recover the same. Her email is adm@dutratrentin.com.br Is there any way to recover them?
+# Others note in Notifications
What does the "+3 more" in the corner of notifications mean? The "Notifications" that drop down when you click on the little Bell icon in the upper right corner of the zoho screen. How can I access those?
Ask the Experts 2: A 5 hour online Q&A on advanced process automation
Welcome to Ask the expert session! This is a monthly discussion in forums; each session, a panel of experts will take questions on specific topics related to Zoho Desk. The panel will be available for a 5-hour period and answer any questions posted here.
why the expression # to insert data isn't works god
hello zoho i have a one question, in zoho crm when i go to make a one template for a sales order, budget, purchase order or any template in the inventory space,i use ${Órdenes de venta.Descuento individual} for example but i don't have any data in the moment i go to print . But when i use the product table this expression works. I must comment i use the spanish version.
Lookup Fields
I have been hearing from both clients and prospective clients about the limit of Lookup fields and I really do not see a reason why Zoho has such a low limit on Lookup Fields (5). This limit posses unnecessary difficultly for users. There are many types of companies that it simply makes great sense for many more look up fields to be uses, Real Estate, Education, Financial, Insurance, to to name a few. At minimum Zoho needs to triple the current limit, and in my view it needs to do that ASAP.
CRMAPI - Constantly seeing message authtoken for account exceeded
I use my laptop to access Zoho when travel. We have a CRM API to link to Pandadoc. Zoho works fine all the time but when I try to create a new PandaDoc I am requested to generate a new authtoken. Then I receive a message stating authtoken for your account exceeded. We have nowhere near exceeded any limits and the problem only appears to occur on my account. I am an admin. Thanks
Which Webinar subscription is included in my Zoho One subscription?
Which Webinar subscription is included in my Zoho One subscription? Is it "Webinar - 250"
Gitea integration
Hi. Zoho Bugtracker/Projects integrated with Bitbucket and Github. Can you integrate it with Gitea? https://gitea.io/ Gitea already support Webhooks https://docs.gitea.io/en-us/webhooks/
Deleting CRM for an account
Hi, I have one email address in the organization that created a CRM instance and is super admin. But I wanted to change the super admin to another email address, so I created a second CRM instance under the other email address. No I'm trying to add the old email address to the new CRM instance, but it won't let me because it's already associated with it's own CRM. How can I delete this CRM account for the old email address? I've followed various instructions that say there should be a delete button
Editing Pick-List values
In working with our Contacts module, I removed several values from a pick-list because the system said it was moving them to the "Unused Values" section. However, I can't find any unused values area - only the Unused Fields area. And the online help seems to indicate that if you remove a value from a pick-list, it's actually deleted. What's the reality here? If I remove values from a pick-list, are they really gone forever, or are they truly moved to some storage area that I just can't seem to
Importing Trello items into Sprints
L.S. I am trying to incorporate Zoho-Sprints into my workflow. Therefore I am trying to import (task-)lists from Trello into Sprints. Both import options JSON & XLSX are not working at all. JSON file: Spints requires to map all fields. However, whichever name I type in Sprints does not recognize it. Like the name of the: Board, List, Card, Checklist, Item on checklists,etc. Nothing! Xlsx file: Import attempt yields this error message: I don't know how to make this work! Does anyone have experience
ResponseCode 421, Host not reachable
Can you explain about this error:: Your message did not reach some or all of the intended recipients. Subject: RE: Kumar here..!!! Kindly get in touch for all your IT Requirements, Call me : 00971566628384 Sent: 12/30/2018 5:58 PM The following recipient(s) cannot be reached: on 12/30/2018 5:58 PM 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>
POP access blocked
Hi, The POP access has been blocked due to the 1GB limit. I am trying to take a backup of the old email to Gmail to create space, but i guess I have run into the limit. Could this limit or the POP block be removed? Thanks in advance
Phone type icons
This is a simple request: please assign unique icons to different types of phone numbers. For example, you can enter an office phone number as well as a mobile number when creating a Contact. However, the icons assigned appear to be inconsistent. In the contact entry, the icons assigned to both numbers is the same "handset." However, when viewing the summary contact info in the Account screen, one number has the "desktop phone" icon and the other has the "handset." For me, it is very important to
Zoho Creator Record Template
Hi guys, is it possible that we add a new column to total up one of the table field in the record template? currently it will list out all the value into few rows, i will need to get the sum of it, anyone can help? thanks Jeff
Campaigns Community Meetups 2019 - United Kingdom
Hi everyone, Zoho Campaigns brings to you its first set of Community meetups at the United Kingdom. Here's the complete schedule: Location: United Kingdom Cities: 7 (London, Bristol, Birmingham, Manchester, Leeds, Dublin, and Edinburgh) Agenda: 1. Introduction to Zoho Community 2. The Basics of Email Marketing: Creating effective campaigns Integration with Zoho CRM Content Personalization Best Practices 3. Drip Marketing 101: When and why to use drip campaigns Autoresponders and Workflows 4.
Issue: Responses sent multiple times from Zoho Desk
Hi All Im afraid we are facing an issue with Desk where responses from Desk are being sent out multiple times. We have all hands on board and we are working on fixing this. I will be posting a follow up shortly as soon as this is fixed with the RCA. Appreciate your patience in the meantime. Regards Aarty
Sole trader to ltd co
I am about to set up a limited company and would like to start with a fresh set of accounts. Is it possible for me to do this and if so how will I go about it. I will also opening a new bank account for this and feel that keeping the old and new separate would be best way forward. Regards Jes
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