You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com
Getting below error while adding email account:- You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance domain is kinkersonline.com Thanks, Daniel Ramirez
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.
Hi there, This problem you and I know has lingered for a while and I believe you should have fixed it by now. Trying to add users to narrowhill.com but I am getting the error `You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.` Please fix immediately. Thanks
You do not have permissions to create this account in Zoho Mail.
Hello support, I tried to create a new account and I got this error. Please help rectify, its urgent. You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Please help, its urgent.
creating a formula using the results of another formula
Hi - Newbie here again. This seems very basic: I'm trying to create a series of calculations. Many of them depend on the values returned from other formulas. How do I accomplish this? Those formulas don't appear as options in the Field list when creating my formula. I mean, that on a form I want to have a formula that calculates x+y (resulting in z) Then I want another field on that page to calculate = (z+ another value). But it don't show z the formula field
Missing custom color, fonts and editing tools
Im really missing custom color picker (HEX code), adding own web fonts or more choices and other edit tools for the WYSIWYG editor.
Improve graphs on pages
Hello, I love the pages and their graphs but I think two things are to be improved: 1. datetime's fields on x-axis grouped by month, year, etc. 2. sum of formula fields (I've tried with a formula fields converted in decimal (ex. (((input.start - input.end)) / 3600000).round(2).todecimal()) but it doesn't works. Thanks
Account is getting blocked frequently
Dear Support team, I am using Zoho free Account and my account info@me-platinum.com is getting blocked frequently. Can you please check the reason behind it and how we can overcome that Thanks rashif
Converting values to string
Hi! I'm having some trouble converting certain values in a form to string. I'm trying to use these values to fill a multi-line text field, for example, TimeStamp, Number, Decimal Value, etc. and fill all of these into the multiline text area. I only get the string values. I'm trying toString() but I get a long number instead of the actual string. My script (latest attempt not working correctly) would look something like this: input.multiline_field = input.TimeStampField.toString("dd/MM/yy HH:mm:ss")
Mail Disabled
Hello, My email is abhas.mittal@geworks.co.in is blocked as it exceeds quota size. I have deleted all my emails but still the size of mailbox shows greater than 5 GB. Kindly check and resolve the issue Thanks Mayank Seth Email: mayank.seth@geworks.co.in
My email outdoing and incoming has been disabled for around 2 days.
My email incoming and outgoing is not working. I have still 18% of space left after cleaning. This is unprofessional as I am lossin important business emails.
PassWord/ Senha
Olá, criei um perfil através de login automático do Google, porém minha senha usada no Google não é a mesma do Zoho. Como faço para resetar a senha do Zohomail? Meu id: 675870590 e-mail secundário: jonasxaun@gmail.com
Live Webinar: Meet Zoho's latest content collaboration platform
"Coming together is a beginning, staying together is progress, and working together is success." – Henry Ford In the current workplace culture, the need for collaboration cannot be overemphasized. Companies spend a lot of time and money on software to
Moderator
Earlier, I made my first successful webinar for less than 10 people(Currently, at my 10th month of being subscribe in Zoho One). However, I saw that 2 of my team members cannot see the questions. Is there any in the roadmap that someone can be a moderator?
Department Category name not updating in Customer Portal
Hello, I have a problem with my Department names in Zoho Support not being translated properly to the Customer Portal. I have one department, for which the Name, Description and Category are all the same. But when I search for this department name under the Solution tab of the Customer Portal, a different name is there. I know this is what's happened because I have a different department, which is working OK - the name in Support and the name in the Portal are the same. Not sure why it's OK for one
Grammarly extensions causes WYSIWYG editor go beserk
I use this Chrome extensions Grammarly which corrects my English typing and helps with it. https://app.grammarly.com Now the WYSIWYG editor goes a bit beserk when this is active. Copy/paste seems to chop all text in parts, Styling text seems horrible but i dont think that is because of this addon. When i turn it off, it still adds different styling randomly. Are there known issues with these kind of extensions?
I wonder why the breadcrumbs and left TOC menu shows links it should not show?
I wonder why the breadcrumbs and left TOC menu shows links it should not show. It makes it look way to complicated. Look at the screenshot and i guess everybody can see this on his own portal. Why does it need to show the knowledge base url in the breadcrumbs menu. This does not make any sense and adds extra lines and difficulties moving around on the website. Also the breadcrumbs dont work, but i already reported this
I cant edit my own article, gives me error a users is editting it, while thats me???
I wanted to work on an article and know i get some warning that a users is editing/drafting this article. But im that user, so how is this possible? See attached screenshot of the warning
Message on new page after openurl?
I am using openurl to open a new record that the function creates. I have the function set to return a message at the end, but it's quickly displaying the message on the first page then it opens the new url. Is there a way to have a message on the new page from the openurl?
Cant change permalink, gives errror already exists
Im trying to solve an issue with a permalink of an article. Somehow i got a date added in the url path. Now i found the option to change the permalink where it shows this date in the url. But when i want to delete it i cant save because it says this permalink already exists. However when i test that link i get an error stating this article cant be found??? This is the url / permalink i need https://support.promotiespullen.com/portal/kb/articles/het-opmaken-van-bestanden This is what i now have but
Why do i see someone elses portal as an error?
We havent yet added an SSL certificate on our webdomain. Put i noticed something weird here. Why do i see aome other portal in this error? portal.bayshoretechsolutions.com They seem to have a Zoho portal as well, but i get the warning about an certificate which has been give by this site??? This doesnt make any sense to me?
How do I set the default Font type & Size_______________________
Hello, When I create or reply a new email, where can I set the default font type and size. "Settings" doesn't give very many options only "Large" and "Small" .... is there another place where I can customize the default font and size? george yourbizzwizz
Portal not mobilefriendly
Is there any fix for the little fold menu for mobile version of the portal site? When we visite the portal on mobile the little fold button doesnt do anything. There it very hard to navigate the site, this is mainly because the breadcrumbs are broken and dont work properly.
automatic reports with filter
Hello guys, I'm using Zoho for work as a database of the clients we had during a month. zoho is a nice upgrade from our old spreadsheet entry's but i'm still thinking there could be more to automate the current workflow we have. 'im going to start by describing our current situation and proceed by how i would like to have it, i have limited programming skills so bare with me for a second. So current situation. I have a form in wich i can select a client and proceed to the services he has ordered
Why dont we see sub-section in the main KB page?
I wonder why we dont see the sub-section in the main KB page? They only show in the left TOC menu, but this menu is broken. Most of the links here dont work, it also show links which i think are to much. In the first image you the TOC on the left with its sub sub-sections, in the other image you see one list of all articles in sub sections. I really mis the sub sub-sections here
Client Address automatic populating on Job Openings
Please allow the Client address to populate automatically on job openings instead of having to type it into every job opening or at least have the option to check a box that would allow you to use the current client address or enter a new address.
Changing an article title doesnt change its url
I have an issue where my url contains a date? i dont understand how this was added and i want it gone because its bad SEO. I tried solving this by changing the Articlea title but i noticed the url of the article doesnt change How can i solve this?
Wiki editor now riddles html with unwanted div clutter
This is a behavior that seems to have changed in the past week. In Zoho Wiki, in the past, the WYSIWYG editor produced quite vanilla HTML. Now it's wrapping many tags in superfluous divs. This is with Firefox, which, like most browsers, relentlessly updates, so could be an interaction with a Firefox update. At any rate, this is on Windows 7, latest update, with Firefox 60.0.1 64-bit. Repro: Create a new page, and the content starts off as: <br> Now (in WYSIWG mode) type something in at the initial
Zoho CRM API issue - The underlying connection was closed: an unexpected error occurred on a receive
We have a .NET 4.0 custom Windows desktop application which is making Zoho CRM API calls. We intermittently get this error when calling the Zoho CRM API: the underlying connection was closed: an unexpected error occurred on a receive It does not appear specific to any particular call and it seems very random. A lot of Google searching seems to point to TLS version, but Zoho has not yet forced requirement of TLS 1.2. So we believe this is not the issue. We are also not exceeding our API call limits.
Zoho Creator Assets Tracker report fields in Zoho Reports
Hi, we have configured a form and report in Assets Tracker (Zoho Creator app) with a data from CRM Product field (Product Name). So in Assets Tracker we can see the product name of the item. Then we have made reports in Zoho Reports with data from Assets Tracker. But in the Data Source we don't have the Product Name field, so in Zoho Reports we can't show the Product Name if the items. Is there any way to import this kind of field from Assets Tracker into Zoho Reports? Thanks in advance, Regards.
Zoho Desk Community Digest - Q3 2018
Top 10 Product Announcements: Zoho Desk now integrates with Zoho Books/Zoho Invoice Power your Self-Service with Google Analytics Changes to your Setup page within Zoho Desk Keep track of time and payments, now from within Zoho Desk Collaborate without compromise, with Ticket Sharing Zoho Desk now integrates with Slack A whole new facet of Search One more step towards better data protection Knowledge Base enhancements that let you rest assured Zoho Desk Software Development Kit (SDK) for Android
I cant see CIF/NIF
Hello i want to make inform with "invoice providers" and in the inform show the personal field i create CIF show me the information but i cant see. 0 informs i can see this field. In some informs like expenses i can show the information of my custom field. How i can show ? Thanks Alot and sorry for my English.
Automatic ticket creation from e-mail does not work
Hello, I have sent an e-mail to my custom support e-mail address, which has a forward to support@company.zohodesk.com but the ticket is not created. Only the customer was created. in Channels -> E-mail configuration I have one record for the only department. E-mail address asociated with it is support@company.zohodesk.com and automatic loading is enabled. On the other hand, in From Address configuration, I have 2 entries. One for my own address at support@company.cl, which appears as "verified" and
Populate Resolution field on Blueprint transition with existing value
Hi, The new Blueprint in Desk is great, but really annoying when you have Resolution as a required field in a closed transition and a transition that re-opens the ticket as well. Ideally, the Resolution field should be pre-populated with whatever is already in the Resolution field. At the moment what happens a lot is I'll close off a ticket with a resolution, then the client will respond with something like 'Thanks!'. Which is very nice of them but, of course, re-opens the ticket± So I have to
Can we edit or add to the contents within the 'Lead Status' drop down list ?? - Thanks!
Can we edit or add to the contents within the 'Lead Status' drop down list ?? - Thanks!
App specific password not working with Gmail (SMTP)
Hi, I want to send emails via my Gmail / G-Suite business account. I generated an app specific password for my account because we're using 2FA but I still get this error: 535 Authentication Failed , code: 535 Server settings are: smtp.zoho.com:465 with SSL and my email address as username Thanks for any help with this issue
Unsubscribe form not triggering workflows
Hi, I'm trying to trigger a workflow when someone unsubscribes using the integrated unsubscribe form https://www.zoho.com/crm/help/web-forms/unsubscription-form.html Nothing triggers when the field is updated, I know this is new but its key for GDPR for us to be able to capture the data when they unsubscribed and the workflow I am trying to trigger will capture this on the lead object. Is this a bug or is there a work around?
How can I enter product price manually
My company required to have a very vary product price on each sales order. I wanna put product price for each sales order manually not from the price book or default price. How can I do that?
Best Practice for Tracking Multiple Sites?
Scenario 1 Account A has 7 different sites and each invoice gets billed to the respective site, site 1, 2, 3 and so on. This one seems easy, I assume we create a parent account and create separate child accounts for each site? Scenario 2 Account A has 7 different sites but all billing goes to Company A. Sometimes the different sites could simply be a small campus. Do we create the sites as Contacts? Or do we still create Child Accounts? Thank You
Download Bulk Read result API error
Hello, I am using Bulk Read API to download all my modules as zip files. It was working earlier, now giving a 404 error. Get request I send: https://www.zohoapis.com/crm/bulk/v2/read/[Job ID]/result Response I'm receiving back: { "status": "error", "code": "RESOURCE_NOT_FOUND", "message": "The requested resource doesn't exist.", "details": { "resource": "/crm/bulk/v2/read/[Job ID]/result" } } But when I tried calling the Job through Get Bulk Read Job details API, it's
Integration opt-out information from Zoho Campaings to Zoho CRM
I would like to use the Zoho campaign and Zoho CRM with integration. If customer would request to delete from the list in the mail sent by Zoho Campaign, I would like to link this opt-out information to the contacts of Zoho CRM as well. How can I achieve the above needs?
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