IMAP configuration
Hi, I am trying to incorporate Zoho CRM to my company, and I have a problem. I will try to explain it: My company has a mail account (i.e info@company.com). And there will be two users in charge of the CRM, each one with his own personal email address, outside the company (i.e @gmail, @hotmail). Both are administrators. When the first user logs onto ZohoCRM, goes to Configuration, Channels, Email. There, he configures IMAP, with the info@company.com data for account, server, SMTP, etc. From then
ENLACE
Fijense que me compartieron una carpeta, pero ahora me estan llegando todos los correos de la otra cuenta. Que hago?
NO me llegan correos
Buenos dias Tengo 2 probelmas 1 no me llegan correos de las casillas, si puedo enviar pero no me llegan... y el segundo problema Thunderbird me da error en la autenticacion del pass y esta correcto Me ayudan urgente ! gracias!
Deleting Messages in Bulk (First few thousands)
Hi, The company account that we have on Zoho has received a huge number of mails (nearly 60k) due to a script that was run. How do we delete the first 60k mails from Inbox? Expecting a reply. Thank you Barun
How do I delete a record from my custom module?
This is my code: attList = zoho.crm.getRecords("CustomModule3"); for each myatt in attList { Record = map(); //Delete the attendee attendeeId = myatt.get("CUSTOMMODULE3_ID"); Record = { "module" : "CustomModule3", "id" : attendeeId }; deleteResp = zoho.crm.invokeConnector("crm.delete", Record); } I'm not getting a response and I dont understand what im doing wrong.
"Read Only" option not available in Shared Data?
Hello, I´m trying to set some permissions for shared data, for example products, so vendors can see products but not edit them or eliminate them. The option of "Read Only" doesn´t seem to show up, I don´t want my vendors to modify products or eliminate them. The picture is in spanish but you get the idea. Any hints of why is not showing up?
V2 Bulk Read Data discrepancy with picklists
I am using Bulk Read API to download all my modules as zip files. Until recently it was downloading correctly. But when i checked this week, I found out that some of the columns with data_type "picklist" are now returning ids instead of text. For example, in my Accounts module there is a column called "Shipping_State1". In earlier exports for a row it was a "OH"(text value). Now in newer exports the value is and id- 1504648000011500181 for the same row. I tried with Fields API to match the id with
CRM - Custom Module
I have created a custom module name "Properties" where i store details about land,house,etc... From the canvas view of properties i want to select properties and mail their details to some of my CRM Contacts. To do this i have try to create a custom button(with custom function) to send a mail but i am having some issue: 1) How to open a popup and select the contacts to whom the properties details will be send 2) How to retrieve all selected properties details from within my custom button : I am
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
my mistake Good afternoon we are having difficulties with mgaerty@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Good afternoon we are having difficulties with mary@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
Sent Mail Lost
Today, trying to read a mail sent some weeks ago, I found that I've LOST all my sent mails from Jul 30, 2011 on. I mean, I have all of them sent before that date, but I've lost the rest. Please, can you give me some information about it? Can't understand why something like this may happen. Thank you in advance.
E-mail outgoing blocked
Boa tarde, Meu e-mail está bloqueado para enviar mensagens e, no momento, apenas recebi e-mails. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado" Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Renato
custom look and feel?
On the Zoho Creator website. They have a section that shows someone using Zoho creator to customize how the fields are displayed on the Zoho creator mobile App?? Is this actually possible, I can't find it. Also for the website, can you only select themes? nothing else?
Mails in sent items which I have not sent
I have not used the mail ID for the past 14 months. Now I receive a notification in my alternate mail I'd that there is some activity in my account. I reset the password and logged in to find lot of mails in sent items folder which I have not sent. Please look in to the issue and solve it as soon as possible.
Zoho Community Meetups - August
Attend these meetups to: 1. Get a better understanding of Zoho CRM 2. Network with peers in and around your city 3. Meet our product experts and partners and get your questions clarified Register for a meetup in the city closest to you by clicking on the date of the corresponding meetup: USA Novi Cleveland Indianapolis Minneapolis Chicago Aug - 3 Aug - 7 Aug - 9 Aug - 14 Aug - 16 South Africa meetups Johannesburg Cape Town Durban Aug - 1 Aug - 7
Change owner domain
Hello, how are you? I have a domain registered in Zoho, but I do not have access to the credentials and I need to access it. How can I change the owner of my domain lccopentech.com.ve? thanks for your help!
Zoho CRM Meetups - July
Hi! We're glad to announce a fresh set of Zoho CRM meetups spread all over the US and a bunch of other cities around the world. At each meetup, we'll gather as users, product experts and partners to discuss tips and tricks, gather feedback, network and learn from each other. The goal of these meetups is to, 1. Get the Zoho community together both online and offline 2. Enable our community members to get a better understanding of Zoho products 3. Create an avenue for our community to meet product
Personalize Webiar sign-up Email?
Wondering if I can personalize the automated emails that get sent to people to sign up for the webinare and the emails that get sent as a registration confirmation. I would like to add a company logo and change some of the copy.
Windows Client / Beta Program?
When will the Windows Client Software be available (the download link was available for a short time) or where can I register for the beta program?
ZOHO Campaigns
I hope someone can help Does anybody know what settings I need to change to see my collegues campaign templates?
Account Disabled
Hi, We registered sandringhamlac.com.au with Zoho in 2016 but didn't have need to use the domain. We now have a need for the email domain but the account we have documented as the superuser account is now disabled and we can't access mailadmin. The account we have on record is joespenceley@hotmail.com Can you help, either by enabling the account or confirming the admin account email address? Thanks, Joe
Mass delete campaign from member status
Hi, is there anyway to mass delete a campaign from member status? We have a big list of clients that were added by mistake to a campaign, but I can only delete them one by one from the campaign. Thanks.
Problem identified with adding contacts to an event
We set up external meetings via CRM by adding related contacts to the event. When in the event you can search for via those contacts you want to invite via related contacts and identify the correct contact by clicking on the button on the left of the contact. By clicking on that button, the contact is added (or should be) added to the event. I have reported this issue twice on the chat and it remains unresolved. Can someone explain how you set up an event and add a contact to that event if the select
Birthday email campaign
Hello, I need to send automatic emails on birthdays but I don't have Autoresponders in Navigation Toolbar - like it was advised in topic of two years ago. Since then some things have changed in CRM navigation and the help topic https://www.zoho.com/campaigns/help/marketing-automation/autoresponder/date-field.html doesn't help. What should I do?
Setting up Zoho for my business
Hello guys, would like to get some tipes as i'm having difficulties implementing my business Logic using CRM. Background: My business is 100% lead generation and distribution to multiple partners. We generate leads for multi industries from various sources, capture it in CRM, and then using webhooks functionality to fire the data to our partners systems. Who/What is partners? Partners - People we are doing business with, mostly SMB’s with a single point of contact. we send data (leads) to the partners
Creating stunning email in Campaigns
Hello, Zoho Campaign folks, First of all, I want to say, thank you so very very much for Campaigns. Its an absolutely wonderful product, chock full of some unbelievable features. I'm wondering why the email builder template is absolutely beautiful and easy to use, but it produces dull and templates. i just created a site zoho sites and it's stunning (seriously check it out tocpa.zohosites.com) . Now i'm setting up my newsletter, and I just feel bummed because it's a much less quality. And zoho
Projects and Workflow in CRM
I am having difficulty figuring out the best way to integrate CRM and workflow processes - and I believe Zoho Projects may be the solution. I need to be able to create Accounts and link them to Deals in such a way that each Account is separate from the other but would be ranked together with all the other Accounts tagged/associated with the same deal. Here is the real life situation: We represent sellers and need to find the right Buyer for them. So we create a Deal and over the course of a number
Incomplete expression Else If
I'm stumbled. Please help ! Why "Error at line number: 12 Improper Statement Error might be due to missing ';' at end of the line or incomplete expression" (Line 12 is at the Else If) { } sendmail [ from:zoho.adminuserid to:input.Email subject:"Confirmed" message:"Your message" content type:HTML ] else if(input.Assessment_Status="Not Successful") { } sendmail [ from:zoho.adminuserid to:input.Email subject:"Not Successful" message:"Your message" content type:HTML ]
Emails disappears in the inbox. Please help me get them back.
Currently I use free Zoho email for my company. Our staff has mysteriously lost the last six weeks of her emails. From 14 June, 2018 to 7 August, 2018. This is pretty serious, since come contracts are among them. Is there anyway to recover them. Her email: outbound@toptravelvn.com Thanks you so much.
Accounts with no Calls
Hello, Is it possible to create a view/report (or anything), that can show me which Accounts have not had a call recorded against them within a certain timeframe, or ever? This seems like it should easy but I can't find a way to do this. Thanks in advance.
Account Disabled?
Hi, our main account is disabled. I have been trying to reach support for 3 days now! Please call me. 9766048790.
Cannot send test email
I click "Preview and Test". I enter one email address (my own). I can get no further than this. When I click "Send Test Email" nothing at all happens. It does look like something is loading at the top of the screen as there is this orange bar that appears to be inching across the screen but it's moving extremely slow...if at all. Help
Help! Google migration to Zoho failed
I recently swtiched from google suite to Zoho. I went through the DNS settings per the instructions. I had one email account with google prior to switching. I am able to add new emails under the domain on zoho and they work fine. The account I had with google says user not found when I try to migrate. The account no longer works with Gmail and I cant add to Zoho due to the error when I try to migrate. So the account is stuck in limbo....
Usage 101% but used 60%
User account blocked, after remove part e-mails. In properties - 60% used. But in admin panel 101% and user blocked.
Refreshing drop down items in Zoho desk app
When I make a change in a field drop down menu, my app users do not see the new items or changes unless they re-install the app. Is there a better way to refresh their apps? Thank you!
Emails not working
Hi, We recently added another domain to our organization however that specific email is not receiving anything from our main company domain. For example, abc@zoho.com (secondary email) wont receive any emails from david@pangolinphoto.com (main email) however it will receive emails from other addresses Please advise
Can't "Uncheck" checkboxes Field once they are checked once
Hi there guys, Since last week we're having issues with Checkboxes Fields on ZohoDesk since when we try to "Uncheck" them they are going back to being Checked even when the "Enabled by Default" setting is off. Please your help with this issue since it's impacting us badly I've attached a video to demonstrate this more clearly Thanks in advance
How do I export document detail properties (Image name & Permalink
URL) to Excel
Our product range is extensive and we have up to four images per item which we have to publish on our website. Our images are being stored in Zoho Docs. We need to find a solution where I am able to create a report that I could export to Excel that will show me the image name as well as the permalink URL for that image, which we could use for website image purposes as opposed to open each image properties box and copy and pasting the Permalink to our website.
ability to @mention the entire channel
hey cliq team, sending you a quick idea for an enhancement to collaborating via cliq. user story: as a user, i would like to @mention the current channel i'm tying in so that everyone receives a notification of my new message. this is identical to the @channel or @here methods used in Slack. @channel alerts every member of the channel, regardless of whether or not they are logged in @here alerts only members of the channel who are actively logged in at that time Cliq currently supports direct mention
2 or more Zoho email accounts on web version of Zoho
Hello, I cannot seem to add 2 Zoho emails in the web version of Zoho mail. On the phone app it's as easy as can be. On the web, you have to chose pop3, I enter poppro.zoho.com as the incoming and port 995 or 110, for outgoing smtp I pick default Zoho server, or enter custom and enter the Zoho server info. No matter what I do I get unable to connect to the server. check your server details.
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