Header
How can we remove the Company Name 'text' from the header on help center in zoho desk? I only want to display the logo without the text.
Which is the IP Public of Zoho CRM or Zoho
Hello people, i like know, ¿which is the IP Public of Zoho CRM?. As we need to configure a web service, we place a Public IP of Zoho which is 216.52.72.107. Do you currently have changed it? regards
Fancybox or Similar
Hello! Is there an easy way for me to integrate my form onto my website using a lightbox effect (fancybox or similar) I have limited coding knowledge, but do have access to the cpanl / source file. Thanks
Recovering lost email
I have been using this email id seenivasan.r@bharathihomes.com for a while. Today I reset my password and after logging in all my mails were lost. Can you help to recover my mails?
Recover lost emails
I have been using this ID seenivasan.r@bharathihomes.com for a while. I have reset my password today and lost all my emails. Can you help me recover it
Recover lost emails
I have been using this ID seenivasan.r@bharathihomes.com for a while. I have reset my password today and lost all my emails. Can you help me recover it
Help with "Oops, it seems you have not verified your primary mobile number yet"
Hello, I started creating an e-mail account zoho for the domain www.grupoacaorural.com.br, the code was sent to the mobile number. My computer quit unexpectedly before completing the validation. When trying to give continuity I received the following message "Oops, it seems you have not verified your primary mobile number yet". The problem is that I forgot the password I had set. The email that was being created is thiago.quinaia@grupoacaorural.com.br. Zoho does not recognize the e-mail, however
ACT! 2000
I would like to import my ACT! 2000 database (dbf) into Zoho CRM. The only export format available to me is text delimited. Has anyone come up with a way of porting this to Zoho CRM?
Importing contacts from ACT
We just registered for Zoho and are trying to import our contacts and all their info from Sage ACT! Pro. I've been exporting the data as a .csv and trying to import, but no success. Any insights? I'm beginning to get frustrated!
Some Queries for Zoho CRM
Hello Zoho CRM, I would like to go with Zoho CRM but have a couple of queries which I have mentioned below: 1) Facebook Integration Can I get details of prospects contacting us through Facebook messenger in Zoho CRM? Can I get details of fans' comments on Facebook Page in Zoho CRM? Can I respond to the prospects directly from Zoho CRM? 2) Tawk.to Integration Can I get details of prospects contacting us via Tawk.to in Zoho CRM? If not, would you inform us which other chat apps integration available
Desk API - custom field text area field size limit?
When creating a ticket I can add data to a custom field on the form, however that same information can not be added via the api. The description field can take the data via the api. I used this same data and it gave the following error. {"message":"Invalid Value For Param Internal Comments"} It seems that after 100 char it returns this error. Regards, Glenn
Facebook Account is already configured at the portal level error message
Hi, I am attempting to add Facebook integration via Settings > Social > Facebook page. Upon logging into Facebook I get the message: "Facebook Account is already configured at the portal level. Please delete the Existing account and then try adding here." I have no idea where to find this, I have looked everywhere with no mention of it. I did add my account earlier but it didn't pickup the pages correctly (only my main account), therefore I deleted it. How to fix? The whole social section seems buggy.
What is the golden rule for email append?
The golden rule in email append is, respect your subscribers—by only sending welcome, relevant and timely messages if you have their permission to do so. Your customers will reward you with higher response rates and lower complaint rates.is't right?
API Zoho Desk - Limit in 100 with a field of 255
Hello, we are working with Zoho Desk API and we have a customField named "RMN error" Text of 255. When we update it via web, in the Ticket interface, goes well, but, when we do by the API with PATCH method like this: https://desk.zoho.com/api/v1/tickets/95717000002213003?authtoken=XXXXXXXXXXXXXXXXXXXXXXXXXX&orgId=XXXXXXX { "ticketNumber": "971", "customFields": { "RMN": "RMN with errors", "RMN Navision": null, "RMN error": "NAV account number of Salto Systems HQ must end with -HQ.
PDF preview color issue
When I upload PDFs created in Illustrator 2018, the preview color is all messed up. If I download the file there are no issues though. Has anyone else experienced this issue?
Mail not work
Hello Today i cant recive and send a mails on domain diem.si Please help
Add reccurrent event in the Calendar
How can I add in the calendar an event that occurs every 2 weeks? In the "Repeat" drop down menu I just see: - Only once - Every day - Every week - Every month - Every year
Appear.in - one click video conferencing from your chat window
Jump into live video discussions with just a click, well it's actually a command and a click! Read on to learn more. In user-education@TeamZylker channel, a discussion about forums is going on. The members are discussing on how to deliver quality forum content to their audience. It is Friday eve and plans start to fly high between friends in their group chat. Each person wants to do something else and the group is filled with back and forth banter. In both the above scenarios, text conversation
Help to sort Mail Fetch failure
I have received an error message for a pop account & would really like some help to sort it. Can you advise please. I tried to re-authenticate, but really do not understand the problem or an appropriate solution. Help please.
Synchronizing Mailbox
Why an I getting this message? My IMAP has no check off. -----Original Message----- From: rbanerjea@matungroup.com Sent: Friday, December 1, 2017 12:01 PM To: rbanerjea@matungroup.com Subject: Synchronization Log: Importance: High 12:00:30 Synchronizer Version 15.0.4971.1000 12:00:30 Synchronizing Mailbox 'rbanerjea@matungroup.com' 12:00:30 Synchronizing server changes in folder 'Drafts' 12:00:33 Synchronizing server changes in folder 'Inbox' 12:00:34 Error synchronizing folder 12:00:34
Cannot receive emails
I am having a problem receiving email. I did the MX record check and got the following results. My service provider says everything is set correctly on their end. What do I need to do? dmarc gellenbeck.us DNS Record not found dns gellenbeck.us Name Servers are on the Same Subnet dns gellenbeck.us SOA Expire Value out of recommended range
First time working with zoho Forms.
Hello, I have a quick question I cannot find on your forms page. I am trying to create a rule to hide/show fields based on the user selecting a radio button. Now I would like to show only certain fields depending on what radio button is selected. For example, A customer can choose 1.) Rent 2.) Mortgage 3.) Own I have played around with the rules and looked to your tutorials but it seems that your form rules page has been updated and does not look the same when I am in the rules page. What I have
Can't sign up-error occurred
Hello, I'm having trouble creating the email address: kayla@amazingmoms.club Can someone please help? Thanks! P.S. I'm getting "error occurred"
Help on Custom Function to Update Fields from CRM Variables
Hello, I was wondering if there was anyone who could help me with an example script of how to update module fields with CRM Variable values. I have found many sample scripts on updating fields from related modules, but not from CRM Variables. Also, on a second issue, I need to populate a module field with the Record Owners email from the User data. Any help would be greatly appreciated! Thanks, Rob
Events created by custom function not showing in google calendar + all day events via custom function
Hello, I have two issues: - The events I create using custom functions are not showing in the google calendar? The event I create manually show fine. - How do you create an all day event using a custom function please? When manually creating an event your can select "all day". Looking up that manual event, with all day selected, using: getRecordById, it appears that zoho simply remove the time part of the "Start DateTime" and "End DateTime". I've tried creating an event using this method but I get
Spaces within Zoho DELUGE Script / Workflow (CRM)
Hello, I'm using a workflow in CRM to update a text field. Below is the line of the code that matters: orderedLength = shoulder + "__________(TRY: "+tryOnLength+" ADJ: "+lengthAdjustment+")";To be clear, I've added an arbitrary 10 underscore "_" characters into the string before the word "(TRY" and I also added an arbitrary 10 blank spaces before the word "ADJ" My problem is that the spaces are being ignored such that output looks like below: 20__________(TRY: 21 ADJ: -1) The 10 space characters
How to create a limit for scale questions?
Hi! Please, my name is Hugo, and I need your help. I want to create a form where the reader will need to choose only five words, among 50 other words, and give a weight, give a number between 1 and 5, for each one of these selected five words. How can I do that? Thank you.
PostURL - Display result from response
I have a PostURL that is running and I would like to just return responseCode 200 - I attempted to use an executeXPath, but I dont believe the formatting is correct. result = twiliocheckmobile.executeXPath("/:responseCode/text()") {"responseText":{"success":false,"error":{"code":101,"type":"missing_access_key","info":"You have not supplied an API Access Key. [Required format: access_key=YOUR_ACCESS_KEY]"}},"responseCode":200}
Let's Encrypyt SSL
Hi, How can I add letsencrypt ssl to my zoho subdomain? Thank you
Track and engage your website visitors with our new Zoho SalesIQ Integration!
Hello all, We've got a fresh new integration for you! With our new Zoho Forms–Zoho SalesIQ integration, each time a visitor fills out a form on your website, their details will push to Zoho SalesIQ for enhanced visitor tracking and insights. Now, you can personalize your live chats even more, and customize your follow-up emails with better context. To learn more about how to enable and use this integration, we are hosting a free webinar on Wed, Dec 6. Register Now Looking forward to seeing
Create CRM Contact upon Creator Customer Portal Signup
Hi, I wish to create a CRM Contact upon a customer signing up on the customer portal for my creator app so that any form submissions within the creator app are then automatically associated with that customer and his contact information in the crm. Is this possible?
Can't receive Emails!
I can send mails but can't receive mail from anyone!
Able to send email but not able to receive email
NO table to receive email from gmail, hotmail etc.
zoho mail attach file download problem
file download problem
zoho - gmail unable to retreive messages URGENT
I have my gmail setup to retreive my zoho main via pop. It hasn't been working for the last 2 days - I can't get my email again because of this. Is the server down? When will this be rectified? Thanks.
issue using smtp
Hello, We have problems with smtp.zoho.com, we are sending many times the same emails internally and externally, or in other cases cannot connect with the service. Thanks, David.
Cannot received and send letters!
Hi. Today we found a prodlem while sending or receiving letters. Such problem have our clients too, that use zoho. What ia a problem could be? And we cant see all our leters - PrtSc from account http://prntscr.com/hitrhk
Mails not receving.but sending was ok
I have created a zoho mail with my domain created in godaddy.im sending mails was ok.but im unable to receive mails.it was showing mail was sent but im not receving.kindly solve it asap
Help! Mail not working!
IDs 20060076586 20060012718 Cant send and receive mail
Mail authentication error RESOLVED
Just wanted to say had almost an hour with the support team this afternoon, and the problem now sorted. Thanks very much for all your help. This had been working without a problem until last week, when we started getting an authentication error message - I had made no changes to the settings. I contacted my domain provider who indicated all was well at their end. I tried re-entering the password, but could not get it to authenticate. I now get a EOF on Socket message. What has happened. Can
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