MX records are not being confiured
Im trying to setup a business id on zoho with domain name registered under godaddy. The CName configuration is done however i'm stuck on MX records since today. The following message is displayed: The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 x mailstore1.secureserver.net 10 x Kindly guide me though me. Regards
Best data storage / method to use with Zoho Creator
We have a large amount of data currently stored in Excel sheets, we would like to reference this data in Creator and we're looking for the best service/method to do this. Our stored data is fairly large (can be in excess of 100s columns and rows per sheet), split across multiple data-sets (sheets). We believe it is not suitable for storage within Creator because each data-set has a unique number of rows and columns that could not be easily laid out into a SubForm etc So instead, we are thinking
Cannot access mail on full Zoho One account
First time trying to access the email app. When I try to access the app it routes me to the "Add Mobile Number" I get the message "This mobile number has already been added to your account....." When I click the link to update the number as login name it routes me to the Two-Factor Authentication which I have already established. How do I get into email? Ken
Formula referencing date entered on form.
Hello, I am trying to figure out how to write a formula that references a date that was entered into a date field on my form. I am trying to create a report that will tell me which licenses have passed the expiration date, the expiration date being the date entered on the form. If my license expired on 10/1/2017 I want to have a report that generates that it has expired. The issue I am having is that I do not know how to write the formula that references the entered date. Hopefully, this
** Update Profile Form **
I understand that an existing contact within Campaign can update a profile by clicking on the "Update Profile" link within an email campaign, this appears to be the only way the update profile email can be generated. Is there a way to create an update profile form where an existing contact can input his email address, click submit, and receive the update profile email? If there are any other ways to trigger the update profile email outside of clicking the link within a Campaign email I'd appreciate
Phone Integration with Zoho Desk
We currently use Asterisk and a custom built queue tracker for all incoming calls. We are looking to move over to Zoho Desk and integrate our Asterisk phone system. We have 3 departments that take incoming phone calls, Billing, Sales and Tech, in which
Edit customer statisfication UI
how to customize the customer satisfication part . I need to change UI of customer satisficaton
IMAP emails report
I want to be able to create a custom field or a report that will show the last email sent date in a record (leads, potentials and contacts) for emails sent by both Zoho CRM and IMAP. I use Google Mail. How can I use the API to build such customization?
edit existing email survey link
Dear Support, Good day we are having issue with with our survey link this is the original survey link http://helpdesk.snhgroup.com/app/itdesk/SurveyDetails.do?surveyMode=newSurvey&surveyID=24209000002049351&userID=24209000001739193&KEY=Vkp67q%2BmVqrtmkb8K15pGKfDEh3YSEriUik%2BHa6cj%2F3Dy2LWIRJzAKkmhWP0lTwt somehow it change to this http://ax.snhgroup.com/app/itdesk/SurveyDetails.do?surveyMode=newSurvey&surveyID=24209000002049351&userID=24209000001739193&KEY=Vkp67q%2BmVqrtmkb8K15pGKfDEh3YSEriUik%2BHa6cj%2F3Dy2LWIRJzAKkmhWP0lTwt
Can i mention a user or a task in a project document?
I want to create a document in Zoho Project where Users and Tasks can be mentioned. Is this possible?
No Image Field Action? [ Resolved ]
My record has a field to upload an image. I also have a field to display the image. On Load, if there is no image shown in the image field, I hide the field used to display the image. What I want is for the field to appear and be filled when the user selects or changes the image. There is no field action for image fields. Is there some way to do this?
Template to register a expense (attach)
Somebody have a template to attache expenses in Zoho,
Incoming mails are bouncing for aimtoolings.com
We are using free plan of zoho mail for aimtoolings.com domain mx records are fine but still incoming mails are bouncing
custom end page formatting errors - where are the spaces coming from
the edit control (looks like from 1980) causes many many extra spaces. really not a good use of our time working around poor controls like this one. https://www.screencast.com/t/b1YzmM9g
Price books in different currencies, different warehouses and warehouse transfers, landed cost
Hi Zoho team, your CRM is very powerful, but we new diverse business, we need some new functionalities as well. Is it possible to create price books in different currencies? Can we maintain the stocks in different warehouses, and have 1 warehouse ship something to the other? Also is it possible to calculate landed cost with Zoho CRM? Do you have any time lines for those suggestions?
450 4.21 MailPolicy violation Error delivering to mailboxes
450 4.21 MailPolicy violation Error delivering to mailboxes. I get this when trying to send an email.
Cant access emails
I cant access my email, there should more easier way to login..
Undelete Spam messages
The DELETE key and the NOT SPAM key are next to each other in the SPAM folder. Often times, I hit the DELETE key instead of NOT SPAM, and I lose the message in the SPAM folder. I thought when deleting a spam message, it would end up in the TRASH, but no it doesn't. I lose the message forever. Is a deleted SPAM message salvageable? Is there a way to UN-DELETE a SPAM message? Thank you. I just joined and found a lot of messages that are not spam end up in my spam folder.
BigRock cannot add ZOHO CNAME entries
I approached bigrock to add the ZOHO CNAME and MX records to my domain. They responded back by saying that they cannot add the CNAME entry ZOHO mentioned. Below is the message from the support agent. 11:55:1507204558 Deepika U: And mention that i cannot add CNAME for naked domain. I am also attaching a screenshot she sent to me with this message. Please help me on this
Set Limit 1000 to retrieve the 1 to 1000 emails in a single get call
Hi, I wanted to know that, can I get 1000 messages in a single get call with start=1 and limit =1000. What is the maximum limit I can set to get all messages? Like this is the call which I'm using: - https://mail.zoho.com/api/accounts/xxxxxxxxxxxxxxxx/messages/view?labelid=xxxxxxxxxxxxxxx&start=1&limit=1000 Thanks
Very frequent "Couldn't sign in" on Android Gmail app
This problem started suddenly started around a month ago. The android gmail app gives me a notification at short, but seemingly random time intervals saying it "Couldn't sign in". Occasionally it'll be able to sign in and show me all the emails I've received since the last time it managed to 'successfully' sign in. My details are correct or otherwise it wouldn't be able to send me the bunch of emails that it does. I'm confident I haven't changed any settings on my account since this issue started
Not receiving emails
Hi, I am linked in 2 zoho accounts and am not able to receive emails. I am able to send out but nothing coming in. Please help. Thank you.
Advice for an IT consultancy firm considering CRM Plus
We are a small consultancy (7 people) that work with Microsoft technologies. We have many small projects running at any given time. Timesheets are very important to us as that is how we bill most clients. Our main requirements (in order of importance) are: Timesheets for projects and support requests Project planning - particularly looking at what resources are over/under used over the next 2 to 6 weeks Task management for projects, support requests and bugs Helpdesk for clients to log and track
553 Relaying disallowed
Hi, I have same problem 553 Relaying disallowed - Can you fix it please? domain ikotek.com.ua
Issue with Web form - Captcha Image - Required Field - Redirection
Hi there. I have created a web form and included captcha in it but the captcha image is not showing on website. https://www.moonly.in/get-in-touch/ Also I can't mark certain fields in web form as required. There is another problem with redirection. The moment I submit form, it redirects to https://desk.zoho.com/support/WebToCase and gets stuck there. How can I resolve this issue.
IMAP not working for my incoming mail
Please check - my incoming mail is not working. outgoing is fine. look forward to hear back soon. thanks, dexter. dexter@commotionindia.org
Delays in Email sending/ receiving
Dear all, We regret to inform that we are currently experiencing some delays in email sending and deliveries. This has caused some of the emails to be held in backlog queues. We have identified the root cause and have made some changes to fix the email delays. Our technical team is working on clearing the backlogged emails. We expect the email delivery to be back to normal in another 2 hours duration. We apologize for the inconveniences caused. We will update here once the issues has been fixed.
Update items
Lots of my items reach a stock level (a small amount) & stock_on_hand needs to be re-set to zero as it's not possible to top them up. Ideally they need to be re-used again rather than making them inactive, I have tried the following but the stock_on_hand doesn't update ..... itemID = "*************"; var data = { "stock_on_hand" : 0, "custom_fields" : [{ "index" : indexofCustomFieldBay, "value" : "All sold - Ready to use again" } ]}; var url = 'https://books.zoho.com/api/v3/items/' + encodeURIComponent(itemID)
I have setup everything and also shows everything in green tick in my Dashboard, i can send email but not receiving emails. Please guide.
I have setup everything and also shows everything in green tick in my Dashboard, i can send email but not receiving emails. Please guide.
All my data is gone
I recently set up my account and uploaded a large number of customers (contacts). In addition I created a few invoices. When I logged on today, I was taken to the account set up page to enter my company information. It appears that all my data is gone. What happened?
Integration between Zoho Books and Tuotempo scheduling system
Dear Zoho staff, Tuotempo is a patient CRM for clinics and hospitals (appointment scheduling system, automatic reminders, patient portal and so on) Many of our customers request integration with an accounting system and, since we use several Zoho products ourselves, we are looking to integrating Zoho Books for this purpose. The main goal at the moment is to provide a way to easily create invoices in ZB for appointments marked as completed (=doctor visit has taken place) in tuotempo scheduling system.
Forgot my zoho super admin username
Hi, I would like to add an alias to my email address, however I forgot the super admin for hello@hostfrom.space The domain is hostfrom.space Please help me out. I remember the password but not the username. Cheers
Android Mail App Not Updating / No Notifications
On my android phone, the Zoho Mail app isn't updating my inbox unless I manually update it, and I never get any notifications of new mail. I have push notifications enabled. Is there a problem with the push notifications? Thanks!
ok, why no emails all of a sudden? please.
Havnt received any emails since yesterday. Deleted enough so space should be ok. please. thank you.
Missing E-mails
Hello, I am missing some emails since today. I have put them into folders to organize it better. The folder of the National Library is completely empty so important emails are missing. What shall I do? Under archived emails I could`t find it either. Are Emails automatically deleted in my folders after some time? Regards, Isabelle
How Integrate Zoho API without hosted pages and other payment method
Hi zoho team. I want to integrate zoho api in my website, but without hosted pages, the reason is for what the register process of new users is diferent. We not solicit credit card or payment method on begin, only during or after free 30 days. Zoho subscriptions we will use for manage clients, reminders, payments, on begining. We have one table of plans with the plans especifications. What the best form to relate plans in we own db with zoho api plans and to guarantee replication. The other hand,
First Response Overdue Status
Hi, I have sync the Service Desk On demand to Zoho Reports and i would like to manage the First Response Overdue Status but i don't find it. Someone know how i can add? Best regards.
Custom View of Items by Preferred Vendor
We have added the preferred vendor to our items with the aim of making a list of items according to preferred vendor as a report or custom view so that we can quickly analyse stock in preparation for a purchase order. However there is no such list available. Preferred vendor is not an option as an available column in custom views. It is not a column in the Inventory report either. Please can someone make a suggestion? The Vendor - Reorder Items is not working for us on the EU server. However that
Recover emails in trash
Hi, I noticed that most of emails (prior 9/29/17) that were in the trash folder were deleted. Is it possible to recover them? Thanks,
I cannot get an intelligent Trigger to fire where current visit source is equal to "Adwords" Is there something not working internally?
The trigger was working but we needed to change the message. I did so and it would no longer fire. So I deleted and created a new trigger. I am trying to make sure our paid google clicks that arrive from clicking on a remarketing adwords advert accesses any page on my site pop up a chat invite with a sales offer. I cannot get this to work. What is going on? Can anyone offer some guidance? -Steve
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