Zoho Desk (Self-Service Portal) - Access Rights
Hi, How can we restrict write access to tickets that do not belong to a user? E.g. XYZ company has A and B contacts Ticket 1 - Created by A Ticket 2 - Created by B Either A or B can Read-Only all the tickets created under XYZ company, only ticket owner/creator has "Close Ticket" rights to his/her own ticket. Is there such a feature in Zoho Desk Professional edition now? Thank you Maureen
Failed to update headers
Failed to update headers?
No puedo recibir correos pero si puedo enviar alguien me quiere ayudar
Hola Tengo problemas para recibir correos en mi cuenta de zoho, pero si puedo enviar correos. Alguien que ayude, revise el MX y esta correcto SOLO PUEDO ENVIAR CORREOS PERO NO PUEDO RECIBIR.
Securing webhooks?
Hello Zoho, I am currently working on integrating webhooks in my application so that it gets notified of subscription modifications. The goal is to not have to poll the Zoho API and reduce the usage. The problem I am facing now is that my customers can easily figure out I'm using zoho services, and could potentially find the webhook URL used. With both information in their hands they can then forge a webhook request to make my application think that a subscription has been renewed. I could create
Domain taken / Oops, it seems you have not verified your primary mobile number yet.
Greetings everyone, On the 4th of february I tried creating an account to use the following domain "Tdelyx.com" using the number (+58) 4244036871, however when it came to inserting the verification code, my page refreshed and I could no longer insert the verification code. I tried to login but it says "Wrong Password" and when I click on Forgot Password I get the error " Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email to reset
How do you edit the parameters passed via a custom action?
when building a custom action, I built a function via the 'wizard' to pass 3 parameters. I need to change the type of the Argument from Int to String and it wont let me edit the types. I want to change the sub-rev type below. You cant change it by clicking edit, How do you do this?
Unable to Add Users
Hello, I am trying to create email accounts and I'm getting this error. This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details The domain name is medicoolinnovations.com Regards
Email sent from GMail account appears in Zoho Mail Inbox
I am using Zoho as my email client for me GMail Account. When I send an email from myGMail account, it appears in the INBOX in my Zoho mail account. Why is this? Can I change something so that any emails I send from my GMail account will show up in my Zoho mail Send folder instead of my Zoho Mail Inbox? Thanks in advance for any help.
We were unable to add two groups!!
Dear, We are request you delete the e-mails addresses: "synchro@gesif.com.br" and "tributario@gesif.com.br" !! We were unable to create two emails! Because of the e-mails addresses already exist! We tried to add two groups: - Synchro - Tributario In the creation of group: We tried to create this groups with e-mail. Synchro with the e-mail synchro@gesif.com.br Tributário with the e-mail tributario@gesif.com.br But, when we clicked on "Create group", a popup appeared with the
***** PLEASE REPLY ME ****** I AM WAITING FOR REPLY "ZOHO"*****************
I am not able to add new domain. I am also not able to FREE Signup with my domain( websitepune.com )
Domain taken / Oops, it seems you have not verified your primary mobile number yet.
Greetings everyone, On the 4th of february I tried creating an account to use the following domain "caeinstein.co.ao" using the number (+58) 4244036871, however when it came to inserting the verification code, my page refreshed and I could no longer insert the verification code. I tried to login but it says "Wrong Password" and when I click on Forgot Password I get the error " Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email
Need help to use Zoho Creator
Hi I am very new to Zoho creator. Can any body help to find books / videos to learn advanced functionalities in Zoho creator ? Currently I am looking for an answer to following points. 1. How do I create an Invoice Print to suit my pre-printed stationary ? 2. I have a master record of customers for whom equipment are sold. For each services done Job card is maintained in another table. I need to update the last service done date in master table. Is it something complicated to achieve in Zoho
how to configure smarthost?
hi my friends. i'm using Microsoft Exchange 2016 and i want to use a ZOHO smarthost but i don't know how? is there anyone to help me to use ZOHO smarthost? Rregards.
Giving an access to Zoho Reports
Hi, could you advise on how to give an access to Zoho Reports to the person from my organisation? This is what is despaled after accesing ZOHO Reports: You've got the right process, but is it followed through? Read more. Top of Form Bottom of Form FeedsProjectsHomeLeadsAccountsContactsPotentialsCampaignsReports Top of Form Bottom of Form 1 Setup General Users and Control Customization Automation Extensions & APIs Zoho Google Social Marketplace Others APIs Webforms Data Administration Advanced
Can't get outgoing mail to work on iphone.
Upon configuring I receive a message that "The SMTP server "smpt.zoho.com" is not responding. Check your network connection and that you entered the correct information in the "Outgoing Mail Server" field."
About CRM and DESK integration
Hi, The company I work for is traying to decide if we are going to get Zoho. To do so, we need to know how the integration between those 2 systems work regarding USERS PERMITS. Are DESK USERS allowed to see and modify ALL information in CRM? (quotes, pricing, sales opportunities, etc.) Or they just see contact information (and previous tickets at DESK)? If they see and modify all information, is there a way to RESTRICT the actions DESK USERS can perform in CRM? Let me explain a bit better: The
What's latest in Zoho CRM
The latest set of enhancements in Zoho CRM include the introduction of sticky notes, updates in forecasts and personal settings among other. Read further to learn more. Create sticky notes right inside Zoho CRM! Sticky notes in Zoho CRM are a great way to quickly jot down details about a call, a task or any other information that needs to be easily accessible. These are personal notes and not visible to other users in your CRM account. Sticky notes are available in all Editions of Zoho CRM. Learn
Errors while sending via PHP
Hello all, I've been using Zoho for about 12 months now to deliver mail for one of my websites. About a month ago I started having issues randomly with sending mail. I'd say 1 out of every 20 mails fails with the following error: 2017-04-17 19:45:04 - PHP Warning: fsockopen(): SSL: crypto enabling timeout in /srv/www/domain.com/public_html/system/library/mail.php on line 153 2017-04-17 19:45:04 - PHP Warning: fsockopen(): Failed to enable crypto in /srv/www/domain.com/public_html/system/library/mail.php
sendmail - sending multiple attachments
Hi all, I am not receiving the data when I script to send multiple pdfs in sendmail attachments. see below. Also, how do I include multiple attachments in the Templates. When I include field; the result is the file name --- not the actual file attachment. Any suggestions? mail [ from:zoho.adminuserid to:receiver@mail.com subject:"subject - " + input.Client_File message:"<div style=\"text-align: left;\"><br></div>" content type:HTML attachments :template:First_Document as Inline, template:Second_Document
Syncing Gmail Folders
I want to be able to sync gmail folders with zoho. Here's the scenario: I have two users using their own PCs that access the same zoho hosted email (User@mydomain.com) via their personal gmail accounts (ie seprate gmail accounts). IMAP enabaled in both gmail and Zoho. Outgoing mail server setup in both GMail accounts is Zoho. Incoming messages are not a problem, each PC downloads from zoho incoming mail server. Issue is with Sent Items via gmail. If one PC sends an email via gmail (User@mydomain.com),
Unblock account
Please, unblock my account: blaz.florjanic@imold.si Thanks
Undelivered Mail Returned to Sender
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ra************@***********.com, ERROR_CODE :554, ERROR_CODE :5.7.1 The message from (<***********@*********.com>) with the subject of (RE: Fertilizer Fire Suppression System) matches a profile the Internet community may consider spam. Please revise your message before resending. Received:from HP (197.211.56.34 [197.211.56.34])
The email account cannot receive emails and return emails to sender
Hi Sir, We got a problem. One of our email account “ceo@crcap.hk” can not receive email. The account is far from full. Would you please check it for us. Thank you very much GIlbert
Send Deal Information/Card Via Email
Hello, We're are a lead generation company and we're trying to use Zoho as our main CRM. However, we are need of function, a way, we can send/share the "Deal" card information with our External Clients via email (Or any other way that does not involve adding them as a use to our CRM)? Thank you, Shawn O. Media Maverick, Inc.
Picklist not available
I have a standard user account. I cannot find the change picklist values. Click Setup > Customization > Field. I only have : CUSTOMIZATION Modules Templates Copy Customization In Modules ther is no possibility to change the picklist values
seeing inbox and sent items in my view
how can i change this to where i can just see emails in my inbox
Generate Authentication Token through API Mode
Hi, This is my code: HttpClient client1 = new HttpClient(); var content = new StringContent("SCOPE=Zohopeople/peopleapi&EMAIL_ID=useremailid&PASSWORD=userpass"); HttpResponseMessage resp = client1.PostAsync(new Uri("myURIstring"), content).Result; resp.EnsureSuccessStatusCode(); resp.Content.ReadAsStringAsync().Result; I am getting this reply : CAUSE=null\nRESULT=FALSE\n But I new AUTHTOKEN.Please help
My Domain juhuhalfmarathon.org not sign up under Zoho
Hi, I am trying to signup my domain juhuhalfmarathon.org under Zoho, but its showing already created, I am trying to reset username and password but it shows any number which is not belong with our company : This domain is already associated with this account "*****91", can you please help us for creating domain under Zoho, this domain DNS with us, So If you have any verifing records please let us know.
Verifcation failed due to host not found!!
I have done cname DNS setting, But facing this erro!
Unable to register
I tried to register my domain iparico.hu to get e-mail services. But I can not login and confirm mobile number. Please help me.
Adding table to modules or repeating full sections as per need
Hi, In Quote form, a client is confirmed to buy certain number of our products with high level details when he we come to sales order, there are extra information comes from our production department for each product. and these details should only added in the sales order phase. now need to do one of the following: First: Can I edit the Product Details section or even add some fields to it?? Second: Can I create another table with same selected products and add my fields for the extra details??
Any type of tech support for Yahoo clients
Fully dedicated to their task of rendering holistically satisfying tech support to all Yahoo users worldwide, they leave no stone undone to achieve their purpose. They have the record of fully satisfying the yahoo users with their expert services and you will surely not return empty handed once you knock at their door for any technical support .
zoho phpmailer hide password
on the phpmailer form, on the password field $mail->Password = "password"; is there any way to hide the password? example: mandrill offers a api random string like "W45KJKH3J5J5K" is there a similar feature in zoho mail?
How do I create a footer for my site?
I tried several different things to add a footer to my website. However, I don't quite understand how to do this, as nothing seemed to work. Could someone assist me with how to add a simple footer to my site? I tried addding an image, though I could not move it to the center of the bottom of the page. Also tried generating some simple html code from an online code generator website; however this didn't quite work either. All I need to do is put a few simple lines of text on the footer of my site.
Problem calculating currency value
Hi all, I know it is a quite stupid question but I can't find any solution even if I tried everything! I have a form which represents an order. This has some records stored in another form. Each of these records has a quantity (decimal) field and a cost (currency type). I need to update the total of the order. ... total = 0.00; for each p in products { total = total + (p.cost * p.totalQty); ... } ... order = frmOrder [ID == orderID]; order.total = total; Instead having the cost multiplied
Help accessing email account
Hello I have an email running through Zoho. It's been a long time since I accessed the account so I've forgotten the password. The problem is also that I have forgotten the login for the recovery email. How can I get access to my account? Thanks Tyrone
Exporting Sales Orders from Zoho CRM to Zoho Inventory using Zapier
Hi I need to move Sales Orders created in Zoho CRM to Zoho Inventory. At the moment it is not possible to synchronise Sales Orders between the two modules. I am planning to use Zapier to do this. Can anyone provide me with some suggestions about how I can do this? John Legg Owner: The Debug Store
How To Get All Product Ids That Are Related With A Deal
my question is simple.. i made a deal.. Then i attach some products with it. Now i wan't to get all the products related to this deal with api.
There are a lot of weird characters in Excel Sheet name.
There are a lot of weird characters in Excel Sheet name, after I download the Excel file which I uploaded. Bug？ Or specification of Zoho ？
Add additional Invoice productdata?
Hey, I'm currently working on a project, requiring me to extract the Invoices through the API. While I've got this working no problem, I was wandering if it's possible to request addition or get additional data into the invoice's product array. I need the data of a custom-field to be returned. Is this possible? So I want my customfield ''Woocommerce product ID' data included to all productdata returned in the invoice's productdata. Right now to accomplish this is first requesting all invoices, then
Next Page