Send all @mentions to slack or connect
Is it possible to send all @ notifications to slack or zoho connect? Any plans to improve the crm Feeds module, add search, etc?
Zoho Mail SSL: Handshake timed out
Hellow, Starting March 30th, we noticed from time to time that emails sent from our webapp are failing: Hello admins, there was an error on XXXXX.com at 2017-04-18 06:37:33. Here are the details: [SocketException] stream_socket_client(): SSL: Handshake timed out stream_socket_client(): Failed to enable crypto stream_socket_client(): unable to connect to ssl://smtp.zoho.com:465 (Unknown error) The issues have started on March 30th and was followed on Apr 8, Apr 12, Apr 14, Apr 15, Apr 18 and most
invoices import in Zoho Inventory - stock not issued
Hi, I had imported sales invoices in Zoho Inventory. I could see that the GL Journal is proper and a COGS/Inventory entry has been posted with the sales entry. However, I found that the W/H stock was unaffected; no stock has been issued against the invoices. Am I missing something over here? Is this how it is designed to work?
Statement
Dear Sir, I actually I would like to ask how to see the suppliers or customer statement. When I tried to show customer statement but it show nothing on the report. Regards Sayed
4600 error on API updateRecords
I am testing the API trying to get some information from our on-premises database into Zoho CRM. I have written a little c# app to do this. I am trying to update a single field, Test, which is a numeric field, within the Accounts module. My app produces the following query string. I have removed the auth token and record id from the string https://crm.zoho.com/crm/private/xml/Accounts/updateRecords?authtoken=authtoken&scope=crmapi&id=recordid&XMLData=%3CAccounts%3E%3Crow%20no=%221%22%3E%3CFL%20val=%22Test%22%3E%3C![CDATA[100]]%3E%3C/FL%3E%3C/row%3E%3C/Accounts%3E
auto email an agent when a ticket comes in
We are on the free version of desk and i wondered if there was a way to alert just one agent when a ticket is created? I don't what to alert all agents, and i don't want to auto assign it to an agent (although that is in the paid for version anyway) Because we have very few tickets the person responsible for checking often forgets, and so an email prompt when a ticket arrives would be fantastic. I've tried setting it up under excalate, so that if a ticket is not responded to an agent gets alerted,
What's New in Zoho Inventory - March 2017
Here's a list of new features & updates for the month of March! Take a look, try it out and share your feedback with us. 1. 'Mark as fulfilled' status for sales orders. You might often have customers who just drop by at your place or your store for picking up the products. In such cases, you haven't done any packaging or shipping, yet you would have to create manual shipments to close the sales order status. Now, with the 'mark as fulfilled' status, you no longer have to create packages for sales
Webform info sent to multiple emails addresses
I need multiple email notifications sent out to different people when the webform creates a lead. It only sends an emails to the lead owner, I need it to send to more people
??? where the cell is empty in the formula
Hi, I have been using Zoho spreadsheet for a while.In most of the cell I found sign of "????" in which the cell are empty but the formula is there whose results is zero. Why this so ??
Repeating and already published post
Hi there I want to find out if there's any way to repeat a post that's already been published. I know you can do this when composing and scheduling a post, but I came across strange bug today, where I was trying to schedule multiple posts to go out this afternoon (at 4PM), but the moment I scheduled these to repeat on Wednesday for the next two weeks, it kept on changing the first publish date to this Wednesday. The only way I could get around this was to untick the 'repeat post' check box - at which
Send attachments in emails.
I was reading that it was possible before but now I can not find information about that, is it possible?
Why can't i select a single cell? is this a bug?
Hi, When i type a formula, like in any spreadsheet editor, i can select another cell with mouse pointer. At this point, i expect the select cell (only) to be added to my formula, but instead of that, i get a bloc of 4 cells, that need to be manually adjusted to 1 cell. 1) why..? Why would you do that? 2) is this a bug? if no, then please answer question number 1. :) 3) Is there a way to disable this ? Please tell me it's a bug or it can be disabled...
Auto Fill forms from other forms' data
Hi, I've tried following the exact same code as given on your help page here, for the application - if (count(Customer [ID == input.Customer_Number]) >0){ temp = Customer [ID == input.Customer_Number]; input.Customer_Name = temp.Name; input.Plot_Number = temp.Plot_no; input.Address = temp.Address; input.E-mail = temp.Email; input.Phone_number = temp.Phone; input.Post_Code = temp.postcode; } But I get an Error at line no 1. Improper Statement Please let me know how to fix this. Thank You.
Configuracion de Correo
Buenas tardes Quisiera consultar como puedo retirar la configuración de mi correo que para acceder me llegue un codigo de verificacion a mi celular, quiero retirar esta opcion ya que cambiamos de lineas telefonicas. Gracias Angela Moreno
'554 5.2.3 MailPolicy violation Error delivering to mailboxes'
Hi, I'm facing some issue when people send me email to a group email "ventas@azasmarts.com" and they received a answer from the remote server (zoho) with the following message: Could you help us on it? thank you. Juan mx.zohomail.com rechazó tus mensajes a las siguientes direcciones de correo: ventas@azasmarts.com (ventas@azasmarts.com) El mensaje no se va a enviar porque es demasiado grande. Reduzca el tamaño del mensaje (por ejemplo, quitando los datos adjuntos) e intente reenviarlo. mx.zohomail.com
Help with a Deluge Script
Hi All, I have a group of members that are all paid clients of Zoho. We have a form that we use to enter data regarding the programs of real estate lenders. I want to publish that form to enable the lenders (non-members) to add data on their own. However, I want to exclude certain fields from the view of the lenders. Zoho support suggested that I use the following script" if(zoho.loginuserid==null||zoho.loginuserid=="") I am not experienced in writing scripts and I cannot figure out how to
Integrate Creator into Reports problems
Hello, I would like to create more complex reports in Zoho creator. But the option Query is not available in Creator, only in Reports. So I investigated and found option to integrate Creator and Reports. It goes that you have to Publish the report in Creator and then with that URL you can set a Scheduled import in Reports and then based on that create more complex Queries. OK, although not simplest option, I would prefer that Query option is in Creator (why is it not??!). But it works, big problem
Webhook POST from external service?
I have the requirement to integrate with multiple external services. It seems reasonable to have the ability to accept and manipulate a JSON or XML payload in the body of the webhook HTTP request, however, it seems that this capability doesn't exist in Creator. I've scoured the help facility as well as these forums for a definitive guide and have found nothing. I have contacted live chat support as well. They keep pointing me to the Creator API documentation which assumes that I can configure the
Accepting Raw Body POST
Using "Pages" how to accept POST from other services in Raw Body? Thanks, Damien Cregan Hire an Expert
Automate timekeeping
We use Timesheet in Zoho Projects to track time spent on billable and nonbillable projects. I am looking for ways to make time entry easier/automated for our busty team. For example: Is there a way to sync google calendar in a way that will add the meeting time to Timesheet? Is there a way to trigger a time log entry when a task is closed? Are there ways to connect CRM Activities (Tasks, Calls, Events) to automatically log time in Timesheet? Thanks for any guidance on this.
I am unable to add new domain as well as signup as a new free account...
Domain : websitepune.com Error :- This Operation has been restricted. Please contact support-as@zohocorp.com for further details
missing e-mails
Recently i have noticed that some of my e-mails have been missing and some have been moved to the trash without having done this. Is anyone else experiencing this problem?
(amparoglobal.com) mail hosting problem
Hi I was registering my domain (amparomail.com) for email hosting on zoho, but something went wrong and I can not access my email, and also cant register for new domain mail hosting because it is already registered. email: info@amparoglobal.com domain:amparo.com Best Regards
SalesInbox Options when Sending Email
Is there any documentation that explains why certain options are sometimes available when sending email and why those options are sometimes not available? For example... 1. Send at a later date/time (also would be nice if users could change the date/time) 2. Add Response Watch 3. Add Task 4. Add Note The above options are sometimes shown but sometimes not and I would like to know the reason behind that. Thank you.
Incoming messages blocked due to policy
Hello 1 of our account tuvshinsanaa@ardp.mn blocked this morning due to Mail size exceeds reason. Please unblock it. I wrote many emails to support@zoho.com but no any reply. Please help us
Salesinbox - Add Reminder
In the "Reply" pull-down menu there is an option for "Add Reminder". User can set a reminder subject and a time period. Do those reminder show anyplace else, other than in the Reminders section inside of SalesInbox? It appears those reminders are not included in Activity Reminders list which pops up in the lower right-hand corner, nor do these reminders show in the Notifications list on the home page. I find that I am always missing these reminders.
Display images from contacts
Even though I have set Zoho Mail to display images from e-mails in my contacts, it does not show them. The always display option works.
Get notification when trial period is extended
I can see there are options to subscribe for subscription related changes via webhooks. Using / integrated few of them already. The one I am particularly interested in to get notified to a wehbook URL when a trialing customer's subscription's - "trial expiry date" is extended / changed. I tried to subscribe to all event for subscription in webhook but did not got notified to configured webhook URL when I extended trial period from Zoho subscription portal UI. Please guide on achieving the same. Thanks
Too many redirects
Hi, My website www.ldscsnowski.co.uk is returning a too many redirects error - Windows, Mac, Safari, Firefox and Chrome from multiple computers and still returns the error in private browsing modes. The site has been working fine up until recently and I haven't (knowingly) changed anything with either the site (other than trying an unpublish and republish) or my domain provider (1and1.co.uk) and the primary domain is set as www Any ideas? thanks in advance.
ERROR_CODE: 554 .... 135.84.80.237 has a poor reputation
Hi guys, I'm getting the following message when trying to send any email out since yesterday afternoon. Rejection Notice: ERROR_CODE:554, ERROR_CODE :walimpinc13 bizsmtp Connection > refused. 135.84.80.237 has a poor reputation on Cloudmark Sender Intelligence > (CSI). I contacted Cloudmark & they said to contact you guys. I need to be able to send emails urgently! Thanks, Bryan
Block edit
In my inventory management, I have a subform for inventory activity (added to stock and removed from stock) I have a number of examples of how to update the parent record but I'm still really shaky on how to do it. For the time being, I'll figure that out, but once the main record is updated (quantity on hand is correct) I need to prevent the record from the subform from being called back and edited. (I need to keep the records for tracking the traffic on a given item). How can I do that? Is there
Multiple Domains
From my understanding on your pricing page I could sign up and host multiple domains. I have add a domain, and now I wish to add a second. I have successfully connected it however cannot add a user. It is very confusing. I have two businesses. All I want is support@yourdomain.com plus info@adifferentdomain.com Since it will not let me have a second domain I have added another user, now when I put my details in for the second user it says I already have an account. This is extremely confusing and
Importing contacts and associating with accounts
Hi I have imported my customer accounts into "Accounts" successfully. However, when I import the contacts, I am unable to associate them with the respective Account. I have tried matching the same Account Name into the Contact Import's "Account Name" - and it doesn't associate. I've tried to match the Account ID to the Contact Import's "Account Name" and it doesn't work either. There's no "Account ID" field for me to associate the Contact with... Am I missing out something here? WH
Sent mail going to Spam
Emails we send from Zoho are frequently going to the recipients spam box. These are not marketing emails or emails with graphic. It's regular plain text emails that are being directed to recipients spam box. Has anyone else had the problem? If yes, how did you resolve it? Thanks
Potential Report by Stages
Is there any chance to create a report in CRM that captures the duration of potential stages and sums them up by stage without using the advanced crm analytics module? best regards Max
Problem when updating database
Hi, In my database - contact list, I have 2 columns: First name and Last name. Some of my contacts have a blank in First name while their actually first name are inputting in Last name. Therefore, I try to copy all their Last name, move to First name, which is now Last name will be blank. * There is a problem: After leaving a blank in Last name and import list, Zoho still keep the old Last name field, which turn my contact into, ex: First name: John - Last name: John. How can Zoho knows I want to
Need access to Super Admin Account, dont' have user and pass
Hi there, hoping someone from the Zoho team can help as I saw as similar topic created with a follow up. An employee that created a super admin account for a client has left and we don't have access to that account, only the user accounts. This is for www.loveivy.com. Would it be possible to recover access to the super admin account? Thank you.
Not receiving verification text
Hello, I have the same problem. I have added my domain "claduanas.com" and received the verification code but it is not verified and I am not able to login to the account. I face with this error This domain is already associated with this account "*****36". Sign in. When I try to Sign in, again shows me another error which says Please enter valid Email/Mobile. Please help me and show a way to solve this problem soon. Thanks.
Retrieve read emails
I cannot retrieve/find important read emails. No emails are being deleted except spam by me manually. So?????
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hello, Please unblock my account. I removed all mails which oversize my mailbox. Account name: office@artexgroup.com.ua
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