Zoho Desk Chat not showing up on my site after everything was working fine.
Chat is not showing up in my site, everything was ok until it stopped showing today. I did some minor updates on my code but nothing related to Zoho Desk Chat. https://app.nubix.cloud/ <script>var $zoho= $zoho || {livedesk:{values:{},ready:function(){}}};var d=document;s=d.createElement("script");s.type="text/javascript";s.defer=true;s.src="https://salesiq.zoho.com/support.xxx/float.ls?embedname=xxx";t=d.getElementsByTagName("script")[0];t.parentNode.insertBefore(s,t);</script> That is the embed
Conditional Auto Number
Dear Sir, Madam, I would like to create a conditional autonumber in the sales order module. This number should only go up in case the order is placed in Chile. Is that possible and how could I do this? Best regards, Marco
Zoho Mail Issue
Hi, Why is so difficult to migrate my domain brgeradores.com to Zoho Mail???? I have a several issues to do the migration, five times i've to stop receiving mails, change my DNS and when a try to migrate, always exists an issue.... Oh my gosh!!!! PLEASE, HELP ME WITH THIS ISSUE!!! I’VE A DEADLINE UNTIL THE END OF THE MONTH. - This time when i try to add an account, instead of creating it, i got an invitation instead of add the account, below the list of my mail accounts: juliana.rosso@brgeradores.com
Incoming emails not working ! Support required ASAP
Can someone please help ASAP as i can not receive any emails on my accounts, i can send out but not receive. hello@cliqapartments.com is the main email account associated
ZB Code
Where can I find my ZB Code?
Format of Numbers
Hi, I can't change the number format from the one with two digits after the decimal. Changing Settings - Range and Interval - Set Format does not work. So instead of having 123456 I have 123456,00. Please advise how to get rid of ,00. Thanks in advance!
This domain is already associated with this account
Hello, Before, I have register account with my phone & domain epsi.vn, but I can not verify account withy my mobile. After, I register a new account is successfully, but I cannot verify my domain "epsi.vn". The system alert message "* This domain is already associated with this account "*****84"." Anyone help me ? Thanks
Zoho Projects API - set planned work hours not working
Hi, I'm developing a web app to help us create tasks quickly. I'm able to create tasks and set most of the parameters, but when I try to set the 'owner_work' parameter for planned work, it never seems to work. I've tried sending the POST requests via both Python and PHP, neither of which seems to work. Here is a key section of my PHP code for reference: $request_params = array('authtoken' => $AUTHTOKEN, 'name' => $task_name, 'duration' => $task_duration, 'owner_work' => [['user_id' => '646282401',
Outgoing email blocked
Hi, My outgoing email has been blocked on these accounts orcamentos@cavaleiro-lda.com and luis.santos@cavaleiro-lda.com I get the error 554 5.1.8 Already contacted support via email last week, but it's running VERY slow, witch is causing serious problems to my company! Here's what I replied when they requested info about the mails being sent " > Hi, > > Those mails being sent are from a company that primarily works in civil construction. Those accounts are primarily to receive emails and files witch
COLUMNAS DE BUSQUEDA DESAPARECIERON
En las columnas en donde tenian la opción de BUSQUEDA DE COLUMNA, han desaparecido. Y si edito la tabla en la columna de tipo de datos no aparece la opción LOOKUP COLUM. Por favor necesito ayuda urgente. muchas gracias. DANIEL ARRIETA de Mendoza - Argentina mail: postvtamendoza@gmail.com
Website Title Animation
Allow Customers To Customize there Website Title Even More Maybe Allow Custom Editing To Allow Title Animations (Fly In, Scroll In, Appear Etc...) this would be a huge blast and i bet bring you more customers
List Management / Contact Management
Hello I have deleted some lists in my List Management bringing the total count down to around 700 but for some reason the contacts are still showing in Contact Management (total count 2500) which means I cant sync more contacts from CRM. I have managed to delete some individual ones but it is telling me I have reached my limit for deleting. You are not allowed to delete any contacts as you have already exceeded the maximum limit to delete contacts from this org. I need to be able to change contact
Email Deliver-ability rate
Could you possibly help me to fix an issue with email deliverability? When we sent out the digi docs campaign it was meant to be sent to 562 people which it was – however the delivery rate was significantly low. I have attached an image of the stats below so you are able to see. Is there any way that we are able to ensure that the delivery rate is significantly higher? You can see below that the rate of sent and rate of delivery is not in proportion and for the next email we sent out we would
Show subform on Form completion, and pass variable?
Hi - we'd like to have a Parent/Child subform scenario. When the Form initially loads, we'd like to hide the subforms (we know how to do this). The parent will be related to various subforms/tables. Our example is this: We have a products table (the parent). In that products table, we'll have -Product Type (Drive, Server, Laptop, etc drop down) -Manufacturer (Intel, Dell, Asus, etc drop down) -Model Number (single line text) We then would have several ProductDetails children tables, each with their
ERROR 552 5.1.1
Hello, I have a small business and account is free (5gb/user) The problem is one mail has been bloked (Error 552 5.1.1). I`m not a spammer. PLEASE HELP!!! The mail is simone@montagnaparquet.it THANK YOU IN ADVANCE!! It's very important, my job is blocked!!!
Changing the Module order
HI Zoho I would like to change the order of the Module and to swap between Account and Contact.. can i do that? and how? Thank you very much! Doron
Reporting (within a date range
How do I run/configure a report to show open tickets within a specific date range (ie between May 1 to May 15)?
New Features rolled out on May 24, 2017
Improvements in the Lookup Column Feature We are rolling out a few enhancements to the lookup column feature to further enhance its usability. Specify data type for look up column: Users can now change the datatype of the lookup column. Until now, the child column will share the data type of the parent column. With this update, you can set a specific data type for the child column. You can change the data type of the lookup column using the Edit Design option in the table. Support for Default
how do I delete my Help Center?
I want to use Zoho Desk's email ticketing only. I'd rather not have an empty help center app hanging around the public web (at https://desk.zoho.com/portal/xyz) I've enabled the "NOINDEX and NOFOLLOW" option, but I don't see a way to just turn it off entirely the way I can turn off other features like Customer Happiness or Chat. Where do I go to get rid of it completely?
Removing my account
Well the title is misleading. I'm trying to get my HuskyLogic.com email domain to be hosted on Zohomail. Trouble is, it says I already have an account that I didn't set up. Is there a way that Zoho can remove my account so I can set up a proper one with my domain and move my email over?
Error
Buenos dias, intente crear una cuenta de correo asociada a un dominio www.trilogiapublicidad.com.co, cuando estaba esperando el codigo de verificacion se cerro la pagina, no he podido ingresar. pueden ayudarme? Intento crearlo de nuevo y me dice que ya esta agregado el dominio. Gracias
Email Setup not working - Relaying Disallowed
SMTP -> FROM SERVER:220 mx.zohomail.com SMTP Server ready January 6, 2014 11:57:31 PM PST SMTP -> FROM SERVER: 250-mx.zohomail.com Hello techchamp.co (198.*.*.* (198.*.*.*)) 250-SIZE 25000000 250 AUTH LOGIN PLAIN SMTP -> FROM SERVER:250 Sender OK SMTP -> FROM SERVER:250 Recipient OK SMTP -> FROM SERVER:354 Ok Send data ending with . SMTP -> FROM SERVER:553 Relaying disallowed SMTP -> ERROR: DATA not accepted from server: 553 Relaying disallowed
Geo-fencing and IP restrictions on Zoho Forms
These two security features are available to those forms embedded into Zoho Creator for mobile apps. So I thought Zoho Forms would include these too. However, I cannot find anything related to IP restrictions (ie, only one form per IP allowed) or geo-fencing on Zoho Forms user guide. Can anyone confirm if Zoho Forms support these features? If case it does not, is this planned anytime soon? If would be a killer addition when compared to Google Forms!
Not able to send emails.Why?
I tried calling your mail support staff 8557771707 all were busy.i have important mails to be send today
554 5.1.8 Email Outgoing Blocked
Hello, email atendimento@euronobre.com.br it`s blocked. For what?
Forwarding to Gmail from Zoho.eu is not working
Hi, Messages with verification code are delivered without any problems, but forwarded messages never arrived. How forwarding can be properly set? Thank you
paypal
I made a payment usd15 to have active the application of paypal, but it is not active, I urgently require that, I wrote to you and I have not been answered, I require an urgent answer to know why the payment does not work
Mixing of Aggregate functions (like SUM, MAX, ...) with non aggregate columns is not allowed
The formula below is not working and I cannot find a workaround. Could you please help me? if("source indicator"='Total Opex', "Steering_Database_EUR"."Diff. Actual vs Target (EUR)"*-1, "Steering_Database_EUR"."Diff. Actual vs Target (EUR)") Thanks
Problem with uploading document(s) on Zoho Projects
Team, We aren't able to upload document(s) to any of the projects. Would appreciate a quick resolution!
Tasks not visible on the portal
Hello, I have a problem with the portal on Zoho Invoice. I activated the portal for a contact. This contact has an active project with several tasks and a few timesheets. Everything is active and no task or project is inactive. When the contact connects to the portal, it sees the project but it sees no task in this project. Why ? thank you in advance
Zoho Invoice - CRM -One integration questions
I have Zoho Invoice as part of the Zoho One package. Yet it will not let me add users. 1. When in Zoho Invoice > Users & Roles, there is no 'INVITE' option for adding any of the four CRM/Zoho One users. And when I click on the Users tab, I get an internal server error on a page with a long url but that has zoho books in the url. I have emailed support and not received an answer so trying here. 2. When in Zoho Invoice, I am trying to sync 'invoices and estimates' with Zoho CRM. But when I click enable
Operation permitted for paid user(s) only.
Dear Support, User lea.lawrence@tacmedia.com.my is disabled, please help to enable the user. Thank you. Regards WL Chai
email ticket response cannot be read.
When a customer responds to an email to the email xxxx@xxxx.zohosupport.com the comment in the ticket says: "Content is not available. Please try again after some time."
Storing historical data for potential probability
Hi all, Currently we are using Zoho DB as the main source of data for the reports. I would like to know if we can have the following data store in Zoho reporting database: - max probability that was ever reached for potentials (since the potential record was created)? Basically, we would like to measure how many potentials reached final stages of negotiation (where probability for winning was very high), but were not won for some reason. Do you have some ideas/formulas for that? Regards Vera
Customer happiness ratings
Hi - Is there a way to see what percentage of tickets an agent closes receives a rating? The majority of our users don't leave ratings, and we would like to put a percentage on this. I can't see a way of doing this.
cant receive mail
cant receive mail at my mail id - info@jagatjyoti.com. Notification showing Mx Record not pointed to ZOHO. plz Suggest
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts
I have the same problem. I have deleted unwanted emails to reduce to mailbox storage size. Could you re-enable my email account so I can receive emails again? Hope you can help! Thanks, Malcolm malcolm.harris@tsrconsulting.co.uk
Language Localization for Blogs
Since you're currently working on new builder interface, I'm interested if this issue (https://help.zoho.com/portal/en/community/topic/zoho-sites-blog-names) will be fixed – the ability to translate a blog's interface ("Category", "By", "Comments", etc.) to another language. It would be a great thing to be done. Best Regards, Lyubo
Deassociate phone number from email
Hello I entered a wrong number for my domain and now it won't let me continue registration or sign in. The domain is innox.com.ng and the wrong phone number ended with ***3994
ZohoMigrationWizard.exe
Please send me link to ZohoMigrationWizard.exe
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