How do you disable the mobile version?
Anyone know how I can disable the mobile site? It looks REALLY bad. I don't want it to be enabled until I figure a way to make it look presentable.
Automatically Generate Email Upon Lead Creation
Does anyone know of a good workaround to automatically generate an email to a lead upon creation in the lead module? Our set up triggers an automatic email from our zoho webform, but we recently implemented a secondary landing page through Unbounce which send the data collected from the landing page to Zoho via API. I tried creating a workflow whereby when a lead is created and the lead source is the unbounce landing page the workflow triggers an email (via alert / email template), however zoho
Dyanmic Subform
Hi, I have created travel form for Employee travel management. I want to create conditional form. Condition is here. employee may have either international travel or domestic travel. employee may have international travel as well as domestic travel. First, Employee will fill the international travel form. if he needs domestic ticket he can apply for it. Here i want conditional form. if employee says " YES" he needs domestic ticket then this form will appear down side to the international Form, If
You guys are rejecting our emails!!! Need urgent help!
All emails being forwarded from support@luxerone.com to support@luxerone.zohosupport.com are being rejected. NEED URGENT HELP!!!! Some recipients of support@theluxergroup.com might not receive your message. We will attempt to deliver your message to the following recipients, but they failed to receive some other recent messages. Below is a sample of recent errors we received when trying to mail these recipients (these are not errors from your message.) su.....@luxerone.zohosupport.com: Google
Prevent Contact Notification from going out when a ticket is opened by an agent
Hi - wondering if its possible to make the sending of the 'receiving a new ticket' contact notification on the channel that the ticket was opened from. For example - when a Zoho Desk agent opens the ticket from an inbound phone call, we would like to prevent the notification email from going to the contact as we would prefer to send a custom email in that scenario. Thanks,
How to add google adsense HTML snippet?
Hi, I am wondering how to add Google Adsense to my Website. The code looks like this <script async src="//pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script> <script> (adsbygoogle = window.adsbygoogle || []).push({ google_ad_client: "ca-pub-7186835920271281", enable_page_level_ads: true }); </script> Can you help?
Empty my database please
Hello, I've made some trial departments and categories before I founded out they are for life. Please restore my database so I can make a fresh start. With regards
Time Field
Hi, I want to manipulate a time field without displaying the date but there seems to be no time field available, just a time date field. Is there a way to hide the drop down calendar in a date-time field and just make it display time? Why isn't there a time field?
How do you set a reminder for tasks using the CRM Mobile app for Iphone? The reminder in the mobile app is grayed out.
How do you set a reminder for tasks using the CRM Mobile app for Iphone? The reminder in the mobile app is grayed out.
Cannot access SMTP.ZOHO.COM from Outlook (mac) or external tests..... Cannot send mail. Thanks
I cannot access zoho.smtp.com all day. It worked fine yesterday, I can receive mail fine, but cannot send. Outlook (mac) doesn't connect. Also, externalized report says its down as well. Please see attachment. Thanks you - this is for business and a outage of a day doesn't seem acceptable. Thanks.
Font Resizing in Sent Email
I have noticed that font's display differently in the preview pane in Outlook or Mac Mail than they do when opened. Is there a way to avoid this ? I have also noticed that merged fields font and size often differ from the message itself making the merge field painfully apparent. Is there a way to fix that ? Are there any plans for a email previewer function to allow people to preview their campaign as viewed from various devices and services?
Sender Email duplicated
Hi, I can't add a new sender Email. I get this message : "Duplicated email address found while adding your sender address." solutions_raid@goraid.biz. Could you check this please? Thanks Daniel
Add a new task - workflow updates
Hi, Instead of having a Reminder section in New Task that makes you enter date again, have a check box under date in New Task Home Screen to remind you and default it to that date. It would also be nice to have the "Description" text box on the first page as well. It would save me time and ensure I'm reminded every time with details.
Create a report with calculated column and filter by calculated column.
I have a invoice form with invoice date, duedate. I need to generate a overdue invoices report where duedate is past current date. Also, I need to show the number of days between duedate and current date.
disabling email forwarding function permanently for users
Hi there, How do I disable the email forwarding feature for some users permanently such that when they login to the mail and goto their settings, they should not see the email forwarding feature? Thanks. Jack
Invoice numbering per client
As time entries are linked to projects, invoices, expenses and bills should also be assigned to projects. That way a profit report by project could would also be possible I didn't find the right solution from the internet. I didn't find the right solution from the internet. References https://zohofinance.uservoice.com/forums/283818-zoho-books/suggestions/12839304-invoice-numbering-per-client Brand Video Examples
Gmail bocked in zoho
I am receiving this message when I try to sync gmail. You cannot create a POP account, as your email incoming is blocked. Retry after the Incoming has been unblocked. Any help on this? other forums seem to show that Zoho is the only ones that can fix this.
Help - my notes are gone!
Hi I was successfully migrated to the new Zoho notes version a few months back. However today I logged in and it says "No notes Available" Yikes! Can you help me recover?
Notes & Tasks Disappeared
My notes an task disappeared over night. Both were empty in the morning. Can someone please help to get them back?
Tasks
All my tasks have disappeared - Feb 9th 2017. How do I get them back?
Spacing Between Words Removed bug
There is a bug where if someone goes in to edit the content and then exits out of it, Zoho removes some spacing before words. We sent out an email that was already reviewed by Zoho and it was formatted correctly last we saw it. When the email went out there were multiple words that did not have spaces between them. We are at the point where we will have to switch to a different provider since this is consistently happening. Thanks katie@bureaugravity.com
Zoho Mail: Tasks synchronization with eMail client (Thunderbird).
Zoho Mail: Tasks synchronization with eMail client (Thunderbird). Now that you have CalDav and CardDav, it would be the final nail in the coffin of gMail if you would implement the syncing of Tasks to eMail clients - Thunderbird. Thanks! Todd
My notes dissappeared
Hello, Notes do not appear anymore. Anyone can help? Thx, R
my tasks are gone!!!
I was using task feature of zoho mail. My task that i created yesterday, just gone today. I can not see any task. I also could not see my profile picture that i have set. What could be the reason? Does anyone know about it?
All notes disappeared from zoho mail
I had many notes at Zoho Mail... But I am not seeing any of them from today 2th Feb, 2017 Can anyone help me please to find these notes?
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". I have already mailed the support team. What should i do to fix this out? Regards
Notes and bookmarks have disappeared
I see some already reported they no longer can see their notes. I have the same problem, plus the fact that I can't see any of my bookmarks (although the categories are still there, but empty). Thanks.
Microsoft Outlook 2013
Hi I am new to Zoho. I have a free mail account with my own domain name. I would like to try and set this up on Microsoft Outlook 2013 but so far have been unsucessful. I have followed various links and tried different settings but it still fails. Can anyone asdvise on a step by step basis or point me to a link please. Many thanks Rob
What happens after the 14 day trial period of SOHO EXPENSE ?
After my 14 day, what hapens? Is my data loss? Does Soho Expense have a free account type?
Vince@Tudlo.co Super Admin Password
Hi, We forgot the Vince@Tudlo.co Super Admin Password
Using API for multiple lists
Hi: For one client, they have a lot of different campaign lists for very different sites. It appears the list key for each is the same. How do I target different lists, if the key is the same on all? Thanks, Brad
USER_NOT_ACTIVE
I'm able to log in to my account on my computer but when I try to do the same on my phone it tells me: USER_NOT_ACTIVE What can I do to fix this problem, please help.
SMTP Authentication problem
Hello, I have some problem with authentication. Simple server side script cannot authenticate -_-' send: 'ehlo [127.0.1.1]\r\n' reply: '250-mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189))\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 22020096\r\n' reply: retcode (250); Msg: mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189)) AUTH LOGIN PLAIN SIZE 22020096 send: 'AUTH PLAIN AGFwcHNAYmVsZWNvLWxpbmUucGwATnZ0M0F2SlRiWDl3\r\n' reply: '535 Authentication Failed\r\n'
zoho mail paid service and free service it's same server level?
paid service and free service it's same server level? I say Security and availability Thank you
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Regards
Warehouse name via API
Am I right that it is not possible to get or set warehouse name for Sales order line items via API? If so perhaps that functionality already on the roadmap? It is not possible to build external reporting/dashboard solution without possibility to find out warehouse name,
Error 550
Hi. Some days ago I noticed that I stopped receiving emails in my zoho hosted mail. I tried to send an email from gmail and yahoo and I'm getting the error 550 for my email contato@joaopaulo.eti.br, no such user here. Can anyone help me? Thank you.
User Permissions
Hi, I want to restrict users in the same Profile from seeing each other's (and above level) Data such as contacts, leads, potentials. How can I do this? I can't seem to find it in the profile section where I can edit the other settings. Thanks, Jens
Track subscription based Products
We have a Product that is subscription based. An Account can purchase one or more of these products. Each Product purchase has a subscription expiration date. How can I associate multiple instances of the same product with unique expiration dates with a single client?
Zoho Desk Reports
I need some assistance with the following exported report of the last 7 days from the report dashboard. The numbers don't make sense to me. We have entered business hours of 8am-5:30pm M-F and have sat and sunday with out hours . Does the time still get calculated on these days? it is appearing to and radically changing the resolution time from one day to the next. Date New Support Requests Closed Support Requests Backlog Great! Okay Bad First Response Time Response Time Resolution Time 19
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