Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am unable to send emails. I am getting this error "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Address is sales@grapheneinfosoft.com Thanks and regards
Not able to access the admin mail
For the domain neetfortn.in the parent or admin email id is webadmin@neetfortn.in. Using this we created one user id address by name contentteam@neetfortn.in. We are able to access contentteam@neetfortn.in but not the main email id webadmin@neetfortn.in. I understand the controlpanel has to be accessed from this id but am not able to access the same. The error message I receive is Invalid mail address. Please check and do the needful. Thanks Contentteam@neetfortn.in
Keeping filled out fields when converting sales order to purchase order
I have created custom fields in Zoho Books on both my sales order and purchase order templates. I fill out the fields in the sales order, but when I go to convert it to a purchase order, I lose all the information I've filled out....having to reenter it, which isn't very efficient. Anyone have any ideas on how to get the information that is entered on the sales order to automatically regenerate on the purchase order? Since it's converting the same document, I'm not sure why that info wouldn't repopulate,
Attendance questions
Hello, is there any option to: a) allow employees edit entries in attendance module for the current week, but block edit option for the previous weeks and next weeks? b) in attendance module: allow employees to give time-in and time-out, but makes approval for more then 8 hours a day? BR, Codete
Account not active
I can’t get into my account: edina.comercial@royalgreendesign.com. You could see what the problem is? I send attached the screenshots. Thank you
spf configured
dear we not configured spf please help
Unable to configure email address on my iOS device
Hi, After successfully adding one zoho email to my iOS mail, I am unable to add a second. I am following all the same steps and have entered my password properly. But each time I try it says {mysite} is unavailable. I am able to log in to the web mail with no problem. Any thoughts?
Holidays
Hello, we've made restricted holidays in zoho people calendar, but when we want to see report attendance, in status report we see that day as an absent day. Also in calendar mode we see two kinds of colors - dedicated to restricted holiday and to absent. Why? Can we fix that?
Free plan storage question
Hi, I want to migrate one of my clients onto Zoho. They are only two users so I think the free plan is sufficient for them now as they are a new startup company. My question is the 5gb storage is that per user? Thanks Bobby
DNS settings reset for domain
Dear ZOHO: I have been forced to transfer my domain registration agent because the old one is closing down. My e-mail for this domain is hosted on ZOHO, but since the transfer I've been having all sorts of problems sending and receiving. I posted a query with the new agent, and was told DNS settings are routinely reset when transfers take place. I suspect this has wiped out the MX records for my domain. I tried e-mailing ZOHO to ask for help, but either the enquiry didn't getting through, or the
My email account is blocked or hacked - please help!
Hi, Every time I try to login i get the message - Access Blocked We are sorry. Your account have too many concurrent active sessions, so access is blocked now. Please contact support@zohoaccounts.com. Have I been hacked, or is a fault of Zoho? Please help I urgently need access.
Multi-recipient addresses
Hi, Zoho is great, thank you! Why doesn't zoho offer "multi-recipient addresses"? You know, where you sent up addresses that are "forward only" and typically are forwarded to multiple addresses. In my experience, most email providers offer multi-recipient addresses. Thanks, Bruce
Help! I've set domain re-mapping to our website by mistake. Can't reset it myself.
Please reset our Zoho Desk domain to it's default state. Thank you in advance. Is there a way to do it myself?
Add a zoho webinar to zoho calendar
Hey guys, When I decide to participate in a Zoho webinar, you guys give me the opportunity to save the event in any given calendar I want to (e.g. google, outlook. iCal) but not in your very own zoho calendar! This issue has been bugging me for a while now. Way to discourage use of your own product. I'd love to see this option, shouldn't be too hard to implement since it's your own software ;) Cheers Florian
The Server could not be connected...
Hello, I've started getting the following message today: "The Server could not be connected. Check whether the Server is available to connect in the given name and port number." We have not changed anything so are not sure what is causing the problem.
Incoming and Outgoing disabled
Unfortunately I hit my quota of 5gb and my Incoming and Outgoing was disabled. I have now cleared the account dow to less than 1GB However, I am unable to active incoming and outgoing email now. Please help urgently
Restrict Items showing in Zoho Invoice?
Is it possible to only show certain items in the Invoicing App, even if listed in Inventory App. I have created composite items, which are manufacturing components and not required for the Sales person to see in Invoicing. Having all the items showing makes it too complicated for the Sales Person, you know what sales people are like!
dashboard filter
How to filer dashboard with dates.
How to make feedback widget works properly?
Hello! I'm trying to implement the feedback widget on my site, with no success so far. The problem is the feedback widget uses jquery 3.1.0 which is overwriting the jquery I'm using on my site, which is 1.11. My site stopped working because of the widget. I'm not able to upgrade the jquery version righ now so I would like to know if there is another way to implement the widget. Thanks! Julio
Adding note to more than one profile
I would like to be able to add a note to more than one profile at a time. For instance, after a meeting in which two contacts attended, I would like to add the same note to both contact profiles at the same time, without manually cutting and pasting.
My mails going to spam
Hi I've set the SPF and DKIM as per guidelines but my mail are still being marked as spam. I've did a spam test on this mail-tester.com and this is the results it comes up with http://prntscr.com/eyjlly What do I need to do to correct all the wrongs based on the results.
Ideas Needed for Inventory Management System
Dear all, My idea is to use Zoho Creator to build an inventory management system with tracking capabilities which mimic the current Excel/Paper use in my company. It has to have the current features: 1. Able to display daily inventory level with - Base Inventory (Sum of each items until yesterday) - Outgoing (Today's outgoing) - Receving (Today's incoming) - Total (Base + Recv - Out) 2. Able to track Lot No. of each inventory. - In my test system, I am able to record
Column Hide and Show
I have a column " Lead type " with two dropdown value company and individual and other column "group" so I want when the lead type will be company then group column will show or if the lead type will be individual group column will be hide show how can I do that
API View Related Record's ID Instead of Display Name
Hi, Let's say there are two forms: 1) Person 2) Family A Person can be assigned to one Family. Let's say there are the following Families: #) ID - Name 1) 1 - Johnson Family And there are the following Persons: #) ID - Name - Family_ID 1) 2 - Mary - 1 2) 3 - Paul - 1 When I use the Zoho Creator API to download the Persons data I get the following information: #) ID - Name - Family_Name 1) 2 - Mary - Johnson Family 2) 3 - Paul - Johnson Family I do not get the ID of the Family. So if I
Canceling a User's Subscription with an API Call
I am having been following the API guide at https://www.zoho.com/campaigns/help/api/contact-unsubscribe.html and have difficulty understanding what is going wrong with my implementation. I am testing the call on a local server (Rails backend) and am getting the following response error (listkey and authtoken are removed from this example): ZOHO_CAMPAIGNS = Faraday.new("https://campaigns.zoho.com/api/xml/", params: { authtoken: AppConfig.zoho.api_key, scope: "CampaignsAPI",
Domain already associated with another account
I am unable to link the domain name I own to Zoho Mail - when I try I get the following message: * This domain is already associated with this account "m*****d@i*****". However, I don't recall any email address with the format that is mentioned. I can confirm that the I own the domain www.innovaspace.org so what should I do now?
ZBCode
I would like to know the ZBcode for theextremeposts.com. Thanks
When will the new Zoho Mail UI be released?
Hello: I remember being told on this forum (by Zoho) that Zoho Mail will soon have a new UI. I'm not a fan of the current, non-horizontal, split UI and other oddities. When does the next version come out? Thanks!
App-Using not possible as of missing features
Hi Guys, why! really why! you´ve created an App, with just half the features which the desktop app has? I cant use Manuals (empty???, can´t choose the groups! which have manuals inside), Events, Tasks, etc. Whats the sense of an app, which has less features?!
I was trying to log in on my main account and I have too many sessons open so I'm frozen out.
I usually get a warning, and close a bunch of sessions, but due to some frequent power failures, I didn't get that option, now I'm stuck. I can't log in. I don't know if the problem is mail or doc's or both. The account I'm locked out of is not this one. I won't divulge it until you need me to. Does anyone know what to do?
Group Email
I have just set up my account with one individual email and several group emails of which I am the only member at this time. My individual email is working but my group emails are not receiving emails. These emails were not previously set up with another service - I just established these on zoho for the first time today.
Setting up DKIM
So I have been alerted that I need to configure DKIM for my domains email. I have been reading the link to the Zoho help file { https://www.zoho.com/mail/help/adminconsole/dkim-configuration.html ] and I am not an expert so I wanted to ask a questions about what it says here: Currently, the DKIM is supported only for emails generated in Zoho and directly delivered to external servers. For domains configured with Email Routing and Outbound Gateways, where the emails are not directly delivered or
553 Relaying disallowed
Hi, Please help! I'm receiving the message 553 Relaying disallowed for my email account kat@kattatecopywriting. co. uk Thanks Kat
Trouble Enabling Live Chat
I can't seem to enable live chat.. When I go to my organization, I turn on the chat, it tells me it's enabled. I looked in my department, I looked at the chat settings, and its just a blank screen.. Also notice no matter how many times I enable Twitter/Facebook on these pages that it doesn't save... Thanks in advance for help.
Help with workflow rule needed. Defining proper criteria for "From Email Address"
Hi, I'm building some automation upon request creation and need help with proper criteria defining. We have a department, that have more than 1 incoming email (from email address). How do I build a proper criteria to check that "From email"? I tried: - "To Address" is "mailbox@domain" - "To Address" contains "mailbox@domain" - "To Address" contains "mailbox" - "Email" contains "mailbox@domain" Is it case sensitive? Thanks.
Is there a way to make request attachments 'internal only' so they can't be viewed through the customer portal?
Hello, We have noticed that all attachments added to the Request is viewable to the user via the customer portal. Is there an option to hide attachments added to a request? Since we track internal research against each request we often need to attach sensitive documentation that is for internal purposes only. We do NOT want the client to be able to view some of the attachments. If there is not a current work-around for this, do you know if this ability is slated for any future builds? Thank you!
Emails not being received/delivered
Dear Zoho Team, Emails to other domains like gmail, yahoo are being normally sent and delivered. However, two problems are arising: 1) We are not receiving mails from other domains and also from other users of our domain goldcoinfashionindia.com 2) I cannot send emails to other users of our domain goldcoinfashionindia.com. below is one message id Message-ID:<15b6c387240.d5fd1de2467665.7154711027729615349@goldcoinfashionindia.com> Pls resolve asap. Piyush
Domain is already registered
How can I solve this error (Domain is already registered)? I need to configure URGENTLY my business mail with Zoho.
Sending file to big?
I have receving this error message 5.3.4 Error: message file too big But i tried send to 3 emails in the same email and one sent ok and 2 not sent... What happen?
Verifying my email in email admin
Hi, I have been setting up a new email account and it like like I have locked my self out of the email list. As the account holder I entered my new email address and now it has locked up. Can you help please
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