Not recieving incoming emails from specific mail adress
Hello, I just implemented Zoho mail in my organization and i have certain trouble with one mail account, I am not reciving mails from one specific address. It's domain is not in my blacklist, neither the mail address; actually any other mail account from my organization are able to recieve mails from that account. Is there a way for me to check the log of my server to determine where does mails are going? Thanks!
Projects Mobile App - Timer Features REMOVED - Can't Change Task To Non-Billable, Add Notes, Modify Logs, And More!
Hi there, My phone just updated to the new Zoho Projects 3.0 app. There are MAJOR features missing: 1. Ability to use timer for task and change to Non-Billable 2. Ability to add notes to timer when logging time 3. Ability to modify logs which have been timed Other helpful features removed: 1. Ability to start one timer, then change to another task when logging it. 2. Ability to access timer from list of tasks 3. Ability to see which tasks have a timer running 4. Ability to see when timer started
Can't delete function
Hi Zoho, I have several old functions I'd like to delete. When I click "x" I get the following message: Function cannot be deleted. This function is referred in the following places. Please remove the reference,then try deleting the function. I can't understand where the functioned are used (and don't think they are used, anywhere) please fix Thanks Ravid
"With Action" to all the forms at once?
Hi Zoho, How can I view the "With Action" of all of my forms as once? I'd like to replace a certain fetch command with a function, anywhere on the application. Thank you Ravid
MX Record problem
Hello, I've recently opened an account with domain peintretechno-pro.com, I verified it it work. I added the mx record but wix doesn't recongnize it. I tried mxlookup.com and that site see the right mx record. Im with godaddy. See attachement.
Zoho mail is not active
Hi, My zoho mail is not active anymore. I can't log in because it says the account is disabled. My account is kinda new, so how often this problem will occur? Thank you
Send name wrong although changed in the config
I used to use google apps to the emails of my small company and now I'm moving to ZOHO. \0/ I did all changes in CNAME, MX Records, etc. but my "From"-name is still showing the one I had on google!? My "From"-name on google was Douglas B.P.Silva. In ZOHO's configurations I've changed it to Douglas Silva, but when I send e-mails now using ZOHO people are seeing the old one. I double checked the configuration and everything seems to be OK. Does it has something to do with the DKIM or SPF entries that
This domain is already associated with this account
Hi, I registered my domain (muplextech.com) in zoho.com, but I wanted to transfer it to zoho.eu. So I deleted all my accounts and organizations and started a new registration process in zoho.eu. But something happen in the middle of the registration and I was not able to finish the process. And now when I try to start it again it gives me this error: * This domain is already associated with this account "m*****v@g*****". Sign in This is my gmail account, which I provided as a contact. But I cannot
Unblock email exceed 5gb
Help to unblock tandahabeahan@suzuki-sumatra.co.id, exceed 5GB full. thank's
Admin User Denied Access to Only Portions of a Project
I have an admin user who cannot access the documents portion of only one project. It is telling her that she is not authorized to access that section. She can also not upload any documents to tasks. It is really weird, because there are no issues with any other projects, just one. Thoughts on how we can troubleshoot? Thanks!
Operation permitted for paid user(s) only.
Operation permitted for paid user(s) only.
No puedo recibir correos de otras compañias
No puedo recibir correos de gmail en mi correo info@antikuna.com. Sale en gmail No se ha encontrado la dirección Tu mensaje no se ha entregado a info@antikuna.com porque no se ha encontrado la dirección. Comprueba que no haya erratas ni espacios innecesarios y vuelve a intentarlo.
Cannot receive mails
I am not receiving any mails, but can send mails. Initially there was no issue in receiving mails. This happened after some time. Please help. Thanks! Screenshots are attached below.
The underlying connection was closed: An unexpected error occurred on a send
Hi there, We are posting our attendance using Attendance API from Windows XP machine, It was working fine earlier but now we are getting following error: The underlying connection was closed: An unexpected error occurred on a send Kindly help to resolve this issue as soon as possible. Thank you! Dharminder Jasuja Classic informatics, +91 9463042709
please unblock the outgoing mail service of raviagarwal email in brightelectricals.net
Dear sir, Please can you unblock outgoing mail for account raviagarwal@brightelectricals.net - user exceeded policy and control panel will not let administrator unblock it. please do as soon as possible.
Urgent password reset, not getting replies since last week
Hi, We've email to support email last wednesday to reset the password for below account, but still no respond yet, appreciate if you could look into it : hello@nineteenfiftyseven.com suann@nineteenfiftyseven.com Thank you.
Our mail account have been blocked again.
Our mail account have been blocked again. 1. One of our mail account have been blocked again. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. Incoming can not be unblocked. Error message is "Operation permitted for paid user(s) only.". Our domain is "heatjacket.co.kr". 2. Do we have to contact you each time our account is blocked? Can we do it on our own? 3. We use free 25 account service(5GB/Account). Is that the reason to block accounts? We are
Problem resetting password
Hi, We've email to support email last wednesday to reset the password for below account, but still no respond yet, appreciate if you could look into it : hello@nineteenfiftyseven.com suann@nineteenfiftyseven.com Thank you.
Account blocked - MIKLAIL
Hi, mi acount mrivera@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Best regards MIKLAIL
Not receiving emails from contact form
I'm not receiving the e-mails sent from the contact form of my site (http://invictusjuridico.com.br/contato.html). In my server (Arvixe) I configured to forward all emails sent to contato@invictusjuridico.com.br to my Gmail account (leandrorpaiva@gmail.com). There I receive all the emails and forward, one by one, to my Zoho account (contato@). I receive (and send) all e-mails in the Zoho account, less the e-mails sent from contact form. Can someone help me? All my settings (MX, DKIM...) are ok. What
Dual delivery Exchange
Hi Want to deliver emails from my onprem exchange and then forward email to my zoho email accounts. I have read thrue the instruction https://www.zoho.com/mail/help/adminconsole/configure-dual-delivery.html But i cant see how to configure the contact to know it should send the email to zoho? Since all my users in zoho has only one email address and its the same as onprem exchange. Regards Tatsumi
Problems connecting to poppro.zoho.eu and smtp.zoho.eu
Hello! Is there any known issue with POP and STMP in zoho.eu? Two different accounts I've configured reported problems connecting to their email with Outlook Express since yesterday. They are both seeing this error message: "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity." 0x800ccc0f Cheers, Julia
View single public record via URL in record-summary view
SOLVED - See below. I would like to view an individual record summary (from a custom summary view) from a published database by passing the record ID via URL. I see from the Zoho documentation how to print an individual record: https://creator.zohopublic.com/<adminUserName>/<appName>/record-print/<viewLinkName>/<RecordID>/<encryptedKey> This creates a print dialog box for the single record in summary view. If I hit the 'Escape' key, I exit the print dialog and simply view the record EXACTLY as I
Storage size inaccuarte
Hi, when I look at the size of my files I store in Zoho on my computer I can see that I am storing about 806MB, however as I am the admin on Zoho I can also look at myself as a Zoho user and see how much storage I am using on Zoho, and it says there 2.5MB - why is there such a mismatch? This is also the case for other users in my group Thanks, Jenny
unable to send messages
Could someone please assist in following up case # 15534663 ##] BLOCK SENT Thank you
Google Hangouts & SalesIQ
Hi there, I was able to accept all the XMPP / GOOGLE CHAT bots and they all appear green on my google hangouts I think, but for some reason when a chat is initiated on my website, it doesn't popup on my google hangouts. If you can help me out - it would be awesome. Thank you Josh
How do I change SalesIQ portal settings from my usrrname to my organization name?
When I activated CRMPlus, I see the SalesIQ portal has used my username instead of my org name. How to change?
Syncing with ZOHO CRM
Im getting the following error when i try and sync ZOHO CRM with campaigns: https://youtu.be/zavOcmnqzvE im sure im overlooking something simple...
Accents can't be used for true/false values in Reports
This is pretty self-explanatory : Is there any way we can have this working? This is especially a problem for our french-speaking clients, because in French, past tense verbs used as adjectives often end in "é" (ex: "Ajouté" means Added) which is counted as a special character, when it shouldn't.
MAIL ID BLOCKED
Hi Outgoing and Incoming mails are blocked in one of our associates id " karthikeyan@noiseandgrains.com " as it was running out of space ! we have cleared more than 750 mb of space in the above mentioned id now . So we kindly request you to unblock the id ASAP Thanks in advance
Upload Image Not Working
Uploading image is not working for agents account.
Can't Receive emails
Greetings, I have a problem by receiving incoming e-mails, I can only receive e-mails from the same domain, but from external domains i got nothing, why is happening this, can you help me please? Thanks.
Not able to receive any emails
Hi, I have setup my email in outlook following the instructions given in the zoho settings, but i cant receive any emails when i send from other emails like gmail or yahoo it shows as sent but in the zoho inbox i cant see them many of my customers also say the same thing that they have sent 3 or 4 emails but i am not receiving them. I logged in the web version of Zoho and still can't find the emails in that. Can anyone help please.
Invalid Address, ERROR_CODE :550, ERROR_CODE :#5.1.0 Address rejected.
anyone sending me email receives the following bounce message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@xxx.xxx Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1 <xxx@xxx.xxx> recipient rejected Return-Path:<xxxx@xxxxx.xxxx> Received:from x.x.x (x.x.x [000.000.000.000) by mx.zohomail.com with SMTP id 1388782244541749.1237443292866; Fri, 3 Jan 2014 12:50:44
Reports by Client for Zoho Projects
I am using the Advanced Analytics add-on for Zoho Reports and I am trying to create a report which will report on the following for each account by month: Projects (Open) Task lists Open tasks Closed tasks % complete Projects (Archived) Closed tasks Date of archive (Accounts have been associated to Projects in Zoho CRM and synced to Zoho Projects.) I cannot seem to find a way to identify the account in Reports. Can you please advise? (Note, we are not using time logging and we have no need to time
where is the dns manager??
I want to recieve mails but cant and Idk where the dns manager is to make it work
Is there a proper way to sort CRM potentials with same percentage other than closing date?
Hi! So in our CRM we are in need of having our potentials with same percentage sorted by any other mean that isn't closing date. Having it be by Account name would be great since our business deals with several locations and we store them on the CRM starting with each location's state postal code and have mostly everything sorted this way in our files for easy access. I wouldn't want to have to work around this by setting closing date increasingly by which ones I want first (this is silly, the CRM
Users and Perimissions
Is it possible to restrict users so that they can see and edit only records that they have entered into the database? I am developing a subscription application for orthodontic offices. Of course, I don't want the users from different offices to see, and edit the data from other offices. I have created a profile named "client" and given them permissions to Access, Create, View, Edit and Search. I have also shared these forms with the "client" profile. When I use the client's log in, everything
How to pass parameters thru HTML popup form
I am using "#Form:<Form>?zc_LoadIn=dialog" for an HTML link popup form and I would like to pass values to this popup form so that some fields autopopulate. How do i do this?
Setting for individual non-tab'ed emails instead of continued conversations?
Is there a setting to turn emails into individual mails, as opposed to ongoing conversations that run into each other? ie: I want to be able to see a new email as an individual email, not a tab continuing from past emails.
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