Adding Multiple Contacts with the Same Email Address
I have a situation with one of the users in my domain where she is attempting to add multiple contacts to her contact list through Zoho Mail who all share the same email address. When she attempts to add the second contact, she receives an error stating "Contact email address already exist". The goal is to add multiple family members as separate contacts who each have their own separate contact information, but who share an email address (e.g., husband and wife who have separate cell phones but
live chat doesn't work!
Hi, in our zoho desk portal, the chat was active but it didn't appeared in our customer's profiles. They were not able to see the chat icon and chat with us. I tried to deactivate the chat and reactivate it but it's not possible! And this is a HUGE PROBLEM for us because we need the chat to work with our customers! when I click Setup -> Chanels -> Chat -> Enable chat it appears an error message that says that's impossible to process request at this time. Please try again later. We need to reactivate
Trying to share an application, not sure if I need enterprise for what I'm trying to do
Been thru the 'sharing' docs a lot and still a bit confused. If I have two users paid for on a plan below enterprise, can I share a form and report of an application with anyone with an email address (without publishing)? I would think that is why one would pay for a second user, to collaborate that way. But, it seems maybe the Enterprise plan is needed to do this? When I try to share my application with a user I get the dreaded "You have been marked inactive by the administrator of this application.
Move domain to newly built site.
I have 2 sites built in Zoho. I would like to move my domain from the site currently published (just an under construction page) to my newly built site. I'm not completely clear on how to accomplish this. Thanks.
I can not retrieve the new password by phone
I can not retrieve the new password on the phone when you try gives me a message "Your account do not have any secondary email address for password recovery. Write to support@zohoaccounts.com to get assistance to reset your account password and get back into your account." phone i have added to this account. pajarito333@zoho.com help
Redirecting a domain
How do I redirect a zoho domain (free for a year) to an external website? I have created a website using wix.com and have registered a domain with zoho. Whenever a user visits my zoho domain, I want automatic redirection to the wix.com page. Thanks!
Integrate Indeed.ch
Hi, I would seriously need to Integrate Indeed.ch into my account so as to search through Swiss candidate profiles on Indeed. In the meantime I'd like to know what I should do and ask Indeed.ch if I were to try to help in the process of embedding the relevant code to do this? It is of utmost importance to me so please have your support team reach back to me in this matter. Best regards, Gustav
My website cannot be found
After setting up the proper forward and DNS settings at GoDaddy, everything was working. After several uploads of Zoho Sites everything published correctly. Now, I'm having the same problems as many others and receiving the same type of error when trying to reach both: ............................ http://makingourownroad.com Sorry, the page you were looking for does not exist or is not available. We performed a web search for “Making my Own Road” and here's what we found. ............................
Long captions
Is there any chance that you could make a tweak so that long captions could wrap or scroll instead of being truncated?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, my account has blocked after exceeding the storage limit. now I cleaned some of them, how can I unblock it again to be able to send and receive emails thanks
Not able to enter Zoho Recruit
Dear Zoho, Since this morning we're not able to enter our Zoho Recruit, which is essential for our business. We see the attached notification ('you don't have permission to enter Zoho Recruit'). Can you help us out?
access
access denied from this ip address zoho on my another email id dev@megaphar4u.com
zoho survey on mobile and digital tablet ?
Hello, 1) Is it possible to implement zoho survey for mobile and digital tablet ? 2) is it responsive on a responsive website thanks Nono
How to record transfer deposits to checking account from Amazon sales
I sell on Amazon. From the gross sales, amazon takes out all kinds of fees and adjustments, and I am left with an amount to deposit into my checking account. How do I categorize these deposits, and from what account? I do not want this to be show up in my sales or income... since it is not my gross sales. I will be manually entering my gross sales totals each month from Amazon. Chat customer service didn't seem to understand this. They said I can't categorize it as a transfer since I don't
Mobile zoho mail and zoho mail app not showing new emails since 5th Jan '17
Hi, Since 5th January the mobile zoho mail site and the zoho mail android app have stopped showing any new emails arriving. I have to login from desktop to the main zoho site to see any new mails. On the desktop site, I also have to go into each email account and wait 10 seconds or so for new emails to be retrieved, they don't automatically arrive as they used to. Is anyone else having the same issues? The issue with the mobile site and app is particularly problematic for us. Thanks for your help.
Accessing multiple email accounts from same domain
I am fairly new to Zoho mail so please excuse me if this topic has already been covered. I have setup multiple email accounts under my domain. How can I access the email from each one and is there an easy way to switch between them so I don't have to check each account one at a time? Thanks Terry
Next Page button for webforms
Can you create a next/previous page button for web forms? Regards Andre
Customer Portal Redirect
When working with the customer portal, is it possible to redirect the user to a specific form on your application? Or will it always by default go to the first page in the application hierarchy?
Unable To Receive Emails
Hi, I have my DNS registered with NameCheap. Currently, I am able to send emails but I am not able to receive them. Also, all emails I send are marked with "Gmail couldn't verify that domain actually sent this message". Any help would be great. Running http://lookup.mxtoolbox.com/ against my domain, mrrobotll.com reveals 2 problems dmarc mrrobotllc.com Record Missing smtp mx3.zoho.com Failed To Connect I have my MX Records like so: Type Host Value TTL MX Record Automatic Automatic60
Zoho Mail site not secure
zoho mail site is NOT SECURE. All other sites I visit on the web are secure; zoho at this time is coming up not secure. here is the warning: This page is insecure (broken HTTPS). SHA-1 Certificate The certificate for this site expires in 2017 or later, and the certificate chain contains a certificate signed using SHA-1.
input.Field = old.Field doesn't work when old.Field=null
Hi Zoho, On my "On Edit -> On Validate" I have a script with a rule, in case the rule is not applicable, I'd like to revet to the old data. for this I'm using input.Field = old.Field. but - on fields when the old version does not have data (null) the input.Field is not updated (say with the new data entered. Please fix this Thanks Ravid
Html file imported without images and formatting
Hi, I'm having this issue. I want to make an email campaign and send our newsletter to our clients. I made the newsletter in Word 2010 then saved it in PDF. Finally I saved the PDF to a single html file without any errors. When I started creating my campaign I chose Cloud to import the html file which I uploaded it first in docs.zoho.com. The problem is when I insert the html file that file shows the newsletter without the images and formatting!!! There's also an error indicating that images weren't
features of Trial Version
what are the features available after the trial version
Outgoing server blocked
Why i can send message to outgoing? can you fix this email "salesmanager@kjhotelyogyakarta.com" ? Thank you
Account not active
Hi, It seems that my account is not active since yesterday and I don't know why! I don't have access to the mail service and to the control panel! Please activate my account, I want to configure the emails of my new company. My username : zakaria.mans@gmail.com My domain : www.cfdesk.net Thank you in advance. Zakaria.
Account disabled
Hi, I am not able to access to the mail service I have this message "Account not active"! Please activate my account. My domain : www.cfdesk.net Username : zakaria.mans@gmail.com Old username : contact@cfdesk.net
Cannot receive/send emails: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I cannot receive and send emails due to this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked my email is contact[AT]frappelarue.shoes Please assist! Thank you Zoho team
New Docs feature
WoW !!! Zoho books gets better every day - I'm loving it :-)
Email Address Already Created to Another Org??
I am trying to create ahoy@cruisetouch.com as an alias for accounts@cruisetouch.com (or make it as a seperate email all together) and get this error: The email address is already registered with another group which is not a part of this organization. No one from my domain has registered this outside of our organisation which is cruisetouch.com - could you please fix this? The email we're trying to create is ahoy@cruisetouch.com
Can't verify shopify store domain
Please could anyone from ZOHO help me verifying my domain manually. I have added the CNAME record. But no progress at all. My domain is unitarylighting.com. And I have attached a screenshot. Please do help! Thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi Team, Please unblock my account . getting message while sending email. Unable to send message;Reason:554 5.1.8 Sender Address Blocked Thanks Ash
I can't sent email.
This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. support@horsecraz.com
Sender is blocked. Not able to send emails.
Sender Address Blocked. Can you please look into it. Checking your settings Sending Test Email to voraviral943@gmail.com Email Status : Not Sent ---------------------------------------------------------------------------------------- Debugging Output : ---------------------------------------------------------------------------------------- 220 mx.zohomail.com SMTP Server ready November 6, 2016 1:47:35 AM PST EHLO localhost 250-mx.zohomail.com Hello localhost (bh-63.webhostbox.net (207.174.214.206))
Handling Market place Orders in Zoho books
We sell through eCommerce Market places like Amazon, Flipkart etc. End customers order our products through the Market place. We Invoice the end customer directly and ship the products to the end customers. The value in the Invoice is the gross amount including Taxes, FEES and shipping charges. The amount for the Invoice is settled by the Marketplace (Amazon / Flipkart) directly after deducting the fees and shipping charges. There is NO way to handle this in Zoho books. In Quickbooks there is a work
Can't send emails via SMTP (quote form)
Hello, My website is khantransport.com (built on HTML) hosted on Linode (Ubuntu 16.04.1 LTS). I have a quote form on the website, which works like a contact form. All the details of the form are to sent to one single email address all the time. However, I am having troubles with the mail function. When I am running my site locally, upon clicking 'SEND' on the quote form, the email is going through and I receive the email on my zoho account (haris@khantransport.com). However, on the live version of
This Domain is not supported or is already registered with Zoho
Hello friends from ZohoMail I'm trying to setup a new e-mail account to this website www.sistemasembarcardos.org , but it is not possible for this message "This Domain is not supported or is already registered with Zoho". I think in the last year I tried to setup the email account but something went wrong , could you please help me ? I have all the rights for this website. Regards
My account is locked, unable to unblock
Hello, I am unable un unblock my account ronald.tito@fundaciongavel.org.pe. Tells me Operation can only be done by paid accounts. Can you guys help me unblock? Thanks
MX Changed but inactive?! No Mails arriving
Hi Guys, changed MX, mxtoolbox says all fine, but i wouldnt recieve emails in my zoho account. They are landing still on my webservers mailer. Also if I went back to verify, I can see both MX Records, but with a red cross. So, how to go on?
Delete record using hyperlink
I want to create a hyperlink that will delete a specific record. Is this possible?
I thought I had it
I've amended a code from an expert on here as need similar functionality in a different form. It sort of works but I only get 1 digit and if error when I change it to "BB01". The new code is last_back_box_record = back_box [back_box_site = input.back_box_site] sort by back_box_reference desc; if (last_back_box_record.ID = null) { input.back_box_reference="01"; } else { input.back_box_reference=((last_back_box_record.back_box_reference.toLong() + 1)).toString(); } I need to prefix all entries
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