Super User from old domain still present
I've deleted an old domain in order to add a new one. However, the super user for the old domain is still present and I can not remove it. With this old super user still present, I can not access the mail for the new domain that I have added. Please let me know what steps I should take to fix this.
Custom Login URL for Zoho Mail not working.
Hi Team, I am trying to use http://mail.codeandcloud.com to login to my Zoho Mail account. There I would like to display my logo. I am following this tutorial: https://www.zoho.com/mail/help/adminconsole/custom-url.html#alink1 I have changed the CNAME mail to business.zoho.com. Now when I take the URL, I see it as parked by my domain registrar. Domain Registrar: gandi.net Zoho Mail Plan: Mail Free Do I need to do anything else here because I do not have a subdomain mail.codeandcloud.com I have not
can not receive messages
Hello, good afternoon, I have a problem with the email Zoho unacceptable. This is my domain pt-mal.co.id. Thanks.
I'm not getting emails sent to outlook
I am not able to receive emails sent from zoho to outlook
Mail Delivery Status Notification (Delay)
We have started receiving this following message: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Jan 2017 12:55:41 -0800 from:#@m######e.ie [:#@m######e.ie] ----- The following addresses had fatal errors ----- [Status: Error, Address: ##@outlook.ie>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) -----
can't delete user
I am trying to cancel my account and am following the instructions to delete domain (done) and delete organziation, It won't let me delete organziation until users are all deleted. When I go to USER DETAILS and try to delete accounts, I am unable to delete the accounts (one if superuser, one is not). I click the check box for the user and hit the delete button, it gives me the warning and asks for the password, but then the account is still there and I can not move forward to deleting the organization.
Mail Delivery Status Notification (Delay)
Hello. I received 2 of these messages today and another last week. Is this issue being dealt with? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Jan 2017 13:50:53 -0800 from diane@i-designs.studio [diane@i-designs.studio] ----- The following addresses had fatal errors ----- [Status: Error, Address: <tiffeny.uvp@outlook.com>, ResponseCode 421, RP-001 (SNT004-MC7F22)
Can't verify domain
Hi. I can't verify my domain using html method. I already did the steps required for verifying it. Here is the uploaded file http://langgar.co.id/zohoverify/verifyforzoho.html It says verification failed due to host not found. What should I do? Thank you very much
REMOVE SPAM FILTER
Please a lot of messages are going into SPAM, for us that are not spam. Can you please remove Spam filter ?
Problem with InsertRecords - '&' not allowed in Description
Hello, Can any one please guide how to pass description data with '&" and other chars like (<, >, etc ). Its gives me error like this >> 4835Unable to parse XML.XML document structures must start and end within the same entity. URL : "http://crm.zoho.com/crm/private/xml/Leads/insertRecords?newFormat=1&apikey=$ZOHO_APIKEY&ticket=$ZOHO_TICKET&xmlData="; I am passing below data in xmlData. <Leads> <row no="1"> <FL val="Company">NIL</FL> <FL val="First Name">chets</FL> <FL val="Last Name">dev</FL> <FL
server name
is there a way to access the server name for my site. I have a domain through another compnay and need to add the server name to their site
ResponseCode 421, 4.7.0 Temporarily Deferred
ResponseCode 421, 4.7.0 Temporarily Deferred Never happened to us, but happened on sending to client with Outlook email and another on Hotmail - Is this a known problem recently happening or anything we can do. We are a medical clinic so naturally have to ensure patients are receiving documentation.
Hyperlink colour?
To get a hyperlink in the colour I want, I select the text, choose the colour and then add the hyperlink. And it works!... sometimes. Some other times, the hyperlink colour just reverses to standard blue hyperlink colour. Mails in I-pad seem to work, webmail also works, but some other mails... well sometimes it works and sometimes it doesn't, so that in the end, there could be two different hyperlink colours in the mail I send to customers. This is of course not satisfactory. The problem is thus
Reject message Hotmail mail server limits message from Zoho. ResponseCode 421, RP-001
Hi, after sending to a hotmail.com email account, I recive this reject message: ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxxxxx@hotmail.com>, ResponseCode 421, RP-001 (BAY004-MC6F6) Unfortunately, some messages from 135.84.80.217 weren't sent. Please try again. We have limits for how many messages can be sent per hour and per day. You can also refer to http://mail.live.com/mail/troubleshooting.aspx#errors.] Thanks for your help. -- Brian
Problems sending mail to microsoft domains
Hello good afternoon, I have problems with the domain server, they do not allow me to send emails to the following domains (hotmail.com, outlook.com). I received this message ----- The following addresses had fatal errors ----- [Status: Error, Address: <operacionesgreen@hotmail.com>, ResponseCode 421, RP-001 (BAY004-MC4F25) Unfortunately, some messages from 135.84.80.217 weren't sent. Please try again. We have limits for how many messages can be sent per hour and per day. You can also refer to
Zoho Creator Android app - offline forms with workflow workarounds
One of my main requirements was offline data entry, and I made the mistake of not fully understanding the limitations of the mobile app. I built an application with all sorts of workflow scripts and lookup filters only to find out that neither of these are supported when accessing forms offline https://help.zoho.com/portal/en/community/topic/zoho-creator-ios-app-3-7-2 My question is if anybody has found any workarounds for some specific cases: 1 - filtering lookups when accessing the form offline
Mailer Daemon Delivery Deferred from *@live.com and *@hotmail.com Addresses
I just sent out an urgent newsletter email to my clients and received a notification indicating that 12 emails were delayed (all of them were *@hotmail.com and *@live.com addresses). My husband had this happen last night as well when trying to send an email to a *@hotmail.com address. According to Microsoft's website [http://mail.live.com/mail/troubleshooting.aspx#errors], it seems that Zoho's mail server's IP has been throttled. ResponseCode 421, RP-001 "The mail server IP connecting to Outlook.com
searhRecords Bug, cannot search with 'IN' or 'AS' as criteria
the searchRecords method appears to fail when you search on SQL keywords. For example: with criteria=(Billing State:AR) I get a number of responses. with criteria=(Billing State:IN) uri': '/crm/private/json/Accounts/searchRecords', 'nodata': {'message': 'There is no data to show', 'code': '4422'} with criteria=(Billing State:AS) nodata again I need to be able to search on state abbreviations. I can use a workaround for the time being and rename all Indiana companies from IN to Indiana.
What's New in January
Check out what's new in Zoho Invoice for the month of January: Custom View: Enjoy the liberty of choosing, the view of your Invoice, Estimates, Credit Notes, Recurring Invoices and Retainer Invoices list. Say for example, out of all the invoices created, you might want to view the invoices that are due this week. With our custom view feature, you can categorize the invoice lists based on a criteria and display them in the order you require. Classify your data with ease. Allow timesheet staff to record
Email change issue - Email ID Already Exists
Hi, We are tyring to change the Primary Email on our account, but there is an issue preventing us from doing this. When entering the new email address, enquiries@lmconcretegarage.co.uk. we get a message saying "Email ID Already Exists." This email used to be an additional email on the account, and it was deleted from the list before trying to add it as the primary email. Looking up the issue, it appears that the email might still be in your database. Please can you help me with getting this to be
Mejorar Versión - Gratuita a CRM PLUS
Hola! Una duda respecto al cambio de versión de Gratuito a CRM PLUS. Actualmente somos usuarios de pago de las aplicaciones Zoho Books Profesional y Sales IQ Basic. Queremos subir de la versión CRM Plus y, las dudas son: ¿debo cancelar la suscripción de Sales IQ Basic? si tengo que cancelarla ¿cuándo lo hago, antes o después subir a la versión CRM Plus? ¿perderé el registro de visitas que tengo en la versión gratuita de CRM? Quedo a la espera, un saludo
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Dear Admin, One of my email with private domain unable to sending out email, and the error message " Sending failed;Reason:554 5.1.8 Sender Address Blocked" Domain name is petratech.com.my, please advise. Urgent Thanks Keith Tan
Auto populate fields from one module to another
I have looked around and not been able to find a solution for my problem. I am using Potentials and Quotes. I want to auto populate the Billing address on the Quote from the Associated Account. I would have thought this to be a relatively simple thing to do but all I can see is that I will have to create a workflow rule with custom function.
Need help Account Blocked
Please help, I need to reply to my customers ASAP. Thanks.
Cannot enable outgoing mail
I have an account which stopped working. Upon investigating I have found that "outgoing disabled" is displayed on the account page. When clicking to re-enable I get the message "Operation permitted for paid user(s) only". This account did work last month and we are below our user limit. Is there a policy change or is this a bug?
Why isn't my Favicon showing up at my website?
I have put the icon in the Favicon folder in website setting but it still doesn't seem to be showing up. From my view at my computer the icon isn't showing up. Can someone please help me. Tony Derrico TDTechnology tonyd@tdtechnology.org 7157210032
Cannot Send Mail - emails not forwarding to Gmail
My account cannot send mail and the emails are not being forwarded properly from zoho to my gmail account. Can you fix this? ID: 634928759
Sync Reminders with Google
Is it possible to sync a new Task with its reminder with Google? I tried to create a new Task with a reminder and was hoping that it would sync with Google so that I could access it on all my devices. But only my events are getting synced. I'm using the professional version, which syncs with Google Contacts and Calendar.
How to add a formula to a view's criteria
I know there are formula fields that can be added to a form, but how would I add a formula to the criteria of a view? For instance. We have a field in our Contacts form that is the date they joined our program. I need to find all of the contacts that are due for renewal today. So if they joined on Dec. 15,2012 the formula would return the value of 15. The formula I want to use is "Dayofmonth(${Contacts.Payment Start Date})" but I can't see where to use that when defining a view's criteria. Any help
Accounting tips for a better year
Accounting is tedious, time-consuming, yet a critical part of your growing business. Here are a few accounting tips that might help your business. Increase your cash reserve Use the Customer Balances report in Zoho Books to see if there are any outstanding balances and send reminders to those customers who are yet to pay for your invoices. Write off bad debts Unfortunately, not all of your clients are going to pay you. If this happens, you can write the invoices off as bad debt, if you think
Social
On Lead Profile is possible to find Lead in social network, helpful option, but why there are only Twitter, Facebook, Google+, can you add a LinkedIn as well? Our company hope to see this option very much, thanks in advance.
A recap of major features released in Zoho Invoice in 2016
This year, we have added a lot of new features and product enhancements to help you tackle your invoicing tasks better. Here is a look at some key features we had added this year. Get Feedback from Clients. Business is nothing without customers and it is necessary to keep them happy. Getting feedback from your customers lets you know whether they are happy. This is exactly why we introduced the feedback/rating feature. With this feature, your clients can rate your service and provide feedback through
Q4 2016 - Zoho Projects
"New beginning with new hopes Carrying along those pleasant memories Gearing up for the next ventures Getting ready for another journey of challenges And, here comes yet another year of happiness and joy" Yes! This new year is all set to gift you a lot of surprises. Just one week past the new year celebrations, we are all back to work. We at Zoho Projects are happy to share the latest enhancements that we went across in the last quarter. For those who've missed to check our latest enhancements,
Notebook
I am new to Zoho. I added Notebook to my Chrome browser on my PC. How do I access it after I have clipped something? Sorry if I don't get it....
Duplicate sent items when using gmail
Hello, I use ZOHO under my own domain set up with gmail account in android (using IMAP). When I answer to any email I see duplicate sent messages (item). Why is this happens? Thank you S.
Sales by Department
It would be helpful if we could breakdown our merchandise by a department so that we could run a report for the total of the specific department and not by item.
Day limit reached - when it resets?
I got a message than my day limit of deluge script is reached. 1) What is the time where it will be reseted and I will be able to use workflow rules again? 2) will my rules, which did not work due to this, be done tomorrow, or they will be lost?
Exporting to Salesforce
I am working with a company that requires the use of Salesforce. I have no desire to move from my reliance on Zoho, and thus would like to know if anyone has a suggestion for exporting selected data to Salesforce from Zoho. Any advice would be appreciated. Thanks! David Shalev | Chief Revenue Officer | 800 558 9130 davids@splitit.com | www.Splitit.com
Feeds not showing for Group
I created a group and a couple of auto follow rules assigned to the group in the Feeds tab. However, nothing at all shows up in the group feed. This group consists of the actual users and I even added the Roles just to be sure. But nothing is showing at all - just a message saying "no data available" Any idea what the problem may be? Thanks!
Office 365 integration
Hi, Is it possible for the Office 365 administrator of our company to get access to the "Import Microsoft users" from the Users section without having to set up a new organization in Zoho Expense ? We have followed the process below but already have our organisation set and running operations. https://www.zoho.com/in/expense/help/integrations/office-365-integration.html#Importing-users-from-microsoft Thank you. Alex
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