Inactive account
Hi, My account with "admin@logiaglobal.com" is not active at the moment. Please help to restore this account ASAP. cheers, Peter.
Fetch list of potentials with condition
Hello, I would like to retrieve / fecth the list of Potentials that match a condition (not all). Potentials = zoho.crm.getRecords("Potentials"); But the code above has not restrictions. How can I set a condition that retrieves only those records with the value RunWorkFlow set to TRUE? Something like: Potentials = zoho.crm.getRecords("Potentials") where RunWorkFlow = TRUE; Mnay thanks in advance!
Secure Email Message
I have a quick question in regards to setting up secure messages with Zoho email. Like Microsoft Exchange you have the ability to send an email securely by locking it down with a password, or only allowed to open when sent to certaincontacts. Is there a way to configure the message in Zoho? Thanks Kyle
Tips
Can I stop the "tips" that show up every time I access my email?
Export CRM report Programatically
Is there a way to script an export of a CRM report to a pdf or csv? I was hoping to automatically have a report I created waiting for me in the morning.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, I am trying to send an email but a get this message. Please Unblock this Email so i can reach my customer and what was the cause of this problem??? Thank you, Meri Manaj
"Mail Forward Failures"
Hi, I'm using zoho mail to host my domain with my permanent Email address and forward the mail to my Gmail account. I've started receiving a ton of notices from the zoho mailer-deamon threatening to shut me down if I send too many undelliverable bulk emails. I'm not a bulk mailer, I don't know what this means, or what to do about it. "Our system has detected an unusual rate of unsolicited mail originating from your IP address" Are they talking about my IP address? I'm not sending this spam - someone
can not receive emails
I just created these accounts. I used go daddy as domain provider. Set up mx and it said to delete the other mx entries in there but i didn't because I still have accounts on go daddy that i want to keep. Is this the problem. Please help
Zoho improvements
Zoho is fantastic. I think it could become perfect if anyone reach these features: treeview google maps or other maps integration I hope, thanks!
IPAD update Cannot download This app is not compatible with your device
ZOHO Forms has been installed on my IPAD but a new update says it is not compatible with this device The original app still works IOS 9.3.5 and IPAD Gen3 (I know it's not listed in the supported items but the old App works Also it needs to be able to be orientated landscape like ZOHO Creator can do
Trying to create a stateless search form
I'm trying to create a stateless search form with the instructions on this help page: https://www.zoho.com/creator/help/application/search-interface.html I'm not able to completely follow it though because it uses the code example from the old employee management app: https://creator.zoho.com/sampleapps/employee-manager/#Page:Dashboard I can't add that app anymore to my account and see the original code. The help article only has snippets. This is a frustrating thing in general that much of the help
Changing Military Time for Timesheet to AM/PM
Any way to change entering the "Time Spent" in regular AM/PM 12-hour format? Right now, it only allows military time entry, which I have to look up every time. Thanks!
How to track changes in report / summary data over time?
Hello, Zoho Creator Forum, Consider the following: Let us say I have an application that tracks my inventory of tasty fruit. I have a Data Form called Fruits, which has a Type field (Apples, Oranges), and a Status field (Unripe, Ripe, Rotten). Each individual fruit is a row in the table created by this Data Form. I would like to see at a glance how many of each type of fruit I have, and what proportion of them are in what status. To this end, I have created a PIVOTCHART, which displays a stacked
Rest API Help
Hello I have just started working on a portal to add records to Zoho Creator. I have successfully added records, however the page automatically downloads a json file with the data I posted. How can I stop this from happening?
No puedo configura el dominio de inversioneslt.com.pe !!!
Buenas dias , estuve configurando el dominio de inversioneslt.com.pe , pero me solicitu un codigo de verificacion el cual me llego despues de un rato al celular , pero al volver al sitio la venta se cerro y no se como ingresar el codigo para continuar con la configuracion de zoho . Favor de ayudarme con el proceso ya que necesito utilizar correos . Dominio : inversioneslt.com.pe Código : 3673147 Correo : admin@perubean.com.pe
Mailbox delivery failure policy error
Hello I'm having this issue This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: example-email@integral-maintenance.com host mx.zoho.com [165.254.168.50] SMTP error from remote mail server after RCPT TO:<example-email@integral-maintenance.com>: 552 5.1.1 <example-email@integral-maintenance.com> Mailbox delivery failure policy error
Integration with Zoho desk
Hi, We have Zoho subscriptions and we are keen on looking at possible solutions that leverage Zoho customer data. 1. Ability to run nurturing campaigns for our subscribers. 2. Ability to respond to customer enquiries 3. Ability to integrate some of our code and make it available in customer portal. Looking forward to favorable response from the Zoho team. Regards, Saroopa.
Not getting Email notification for Bounced Email
Hello, We need to get email notification for Bounced email that are sent using Zoho Campaign.We are pushing member status from Zoho Campaign to Zoho CRM in a field 'Campaign Status'. This field is getting updated perfectly, but the workflow rule on updating of 'Campaign Status' is not working even it contains 'Bounced'. 'Campaign Status' updating doesn't trigger the workflow action? How can we get notification email for bounced email? Any help would be appreciated. Thanks Wasiur
Need to remove auto text
Hi, I have an account that a user has added some auto text to, so that every email that is sent has some text added. I want to change this text now that the user has changed but cant find where it is. It is not a signature or an email template, in fact I cant see, to find it on any of the settings. where else can I look?
Can not Verify domain with Mobile Number "This Domain is not supported or is already registered with Zoho"
Hi Support, I was trying to verify my number , but i could not received number code to verify domain, after i refresh my browser and added domain again, i got the message " This Domain is not supported or is already registered with Zoho" and " this number is already register with Zoho" . Please advice me how to verify domain and add domain again. My domain: yogyakartaurbanadventures.com Many Thannks, Anh Dang
Collaborators Cannot Edit Docs on Devices
My collaborators cannot edit docs on their devices. I can, I guess because I created them. Even though all of my collaborators have read/write capabilities, they cannot edit on their devices. I even tried making the collaborators co-creators, they still cannot edit the docs. Any help for this?
Host not reachable
I am trying to forward emails from Zoho to Microsoft Office 365 servers and getting a large number of Host not reachable errors. some messages make it to the other mail server and others don't. Microsoft doesn't see any errors on their side but I see quite a few errors on the Zoho side. ANy ides on what this could be?
Zoho Books - Tracking Stock on Hand changes
We have two Zoho books accounts. One account (Account A) has master items where we maintain the inventory. The other account (Account B) has the same items as Account A. The users in Account B need to see the Stock on Hand quantity of the items in Account A. We have added a custom field in items in Account B to update the quantity from Account A and setup a workflow to update the same. But we observed that the workflow is not all triggered. We would like to know is this possible. Also, do the work
I have delete all Sent items by mistake from my Web mail
Dear, Please urgent I have delete all Sent items by mistake from my Web mail and I would like to retrieve them all . please advise if this already backed or not and what is needed from my side so I can retrieve them all
Skip two factor authentication
When logging into my account I get a notification about turning on two factor authentication. I think it's great that Zoho offers this, but my account doesn't contain information that is sensitive and it's important that I can login to the site quickly, so I'd prefer not to bother with 2FA. But if I choose either the option to "Skip" or "remind me later" a blank page loads with a long OAuth token in the URL. The only way for me to access the site is to delete the long token and then reload the
Secure Payment via Authorize.Net - not taking Credit card - Says Last Name is Required
Hello, I am trying to set up Zoho Books so that we can start using it and I am running into the following issue. I have linked the Books to Authorize.net and when I send a test email to a customer and they click the link to pay it - the "Secure Payment via Authorize.Net" screen does not show Customer Information. It only asks for Credit Card info and Billing Address. Therefore Authorize.net is not accepting the payment with an error message that Last Name is missing. Please advise!! Thank you!
Pushing Zoho CRM Tasks to Zoho Mail Tasks
I used the connection to push Zoho CRM Tasks to Google Tasks several years ago but found Google Tasks to be too bare bones to be useful. I have since started using Zoho Tasks as my primary Task Manager on my mobile device (it is ALWAYS where I am) and I would like to have my CRM task pushed out to the Zoho Tasks tool so I don't have separate Task managers. I think I found how to stop the push to Google Tasks as that was easily found on the Self-serve portals of Zoho CRM but I have spent 1/2 hour
outgoing mail disabled
I have the following email address having the outgoing email disabled and I cannot enable it: m.safadi@soudelec.net please enable it's outgoing mail
DKIM verification not working
Hi, I've tried everything but DKIM verification fails every time. I have added the txt record to my DNS, verified that the key is actually a valid one, double checked that the values in the txt file are exactly the same as the values in the control panel, checked for trailing spaces, waited 2 days for propagation, but no joy - verification fails each time. Any ideas where else I should be looking? Thanks Matthew
Meu e-mail consta bloqueado por RazÃo:554 5.1.8
Bom Dia. Meu e-mail consta bloqueado por Razão: 554 5.1.8 Entre: um dans@solucaopublicidade.com Pode por favor me ajudar? Já limpei minha caixa, mas o erro permanece. E como é o e-mail profissional me preocupo bastante. Não sei porque acontece isso !! Desde já agradeço
Different users want to use same customized template
Different users (all admin) can't create a campaign from a customized template saved in the library, even though the "Access templates from Library" privilege setting is set to "All Users".
How to Use a Custom Action to Invoke a Function to Send SMS/Email to Users selected in a report?
Hi Everyone, I would love some help with the logic on how to accomplish sending SMS/Email to many users selected in a report, then using a custom action to invoke a function. Here is what I have: My Report: As you can see I have many "Users" (Email, phone etc.) for each row. When I create the custom action I cannot pass the ID of the user, instead I am limited to only pass the ID of the "Delivery Location". Question #1: How do I create a "for each" loop that gets the ID's of the users after passing
Account blocked miguelcazares@wcli-slp.com
Please your support to unblock my account miguelcazares@wcli-slp.com, the error is: " not possible to send the e-mail; reason 554 5.1.1 Sender Adress Blocked
"Add File to Dropbox" Function not Working
Hello, Within the CRM in the Contacts module, there is an option to upload a file to Dropbox. When a user clicks on the option, and progresses through the steps, the upload process does not complete. Specifically, the user does the following: Clicks "Add file to Dropbox" from the Contacts Module Clicks "Add File" button from the new window that opens Selects the desired file and clicks "Open" After completing the above steps, nothing happens. The Dropbox window in step 2 above just remain displayed
GMail: ERROR_CODE :5.7.1 Unauthenticated email from xyz.tld is not accepted due to domain's 5.7.1 DMARC policy.
Hi, I'm getting this message when I send some emails: GMail: ERROR_CODE :5.7.1 Unauthenticated email from xyz.tld is not accepted due to domain's 5.7.1 DMARC policy. I already removed all google calls in my dns
Cannot verify domain although try on many times
I cannot verify domain: themanna.vn with zoho. I have tried many times: deleted, edit, new record....But nothing is effected - please see attachment!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, Please unblock the outgoing mails for my account, I need to send emails ASAP. Also I'm wondering what was the reason for blocking it in the first place so we can avoid a problem like this in the future. Thanks in advance!
Split delivery
Update: I just received a reply to my second ticket at the web host questioning the validity of the first reply. The problem is that the domain in question uses shared hosting. I should have thought of this, of course. Email routing with a shared hosting account is just not possible or a lot of trouble if you want to get it to work. Problematic to say the least. Would be a good idea if Zoho could include this caveat in their Help documentation. But then, there are so many things that Zoho could do
como añadir mas usuarios a zoho mail
Buen dia a todos. Mi duda es la siguiente tengo 15 usuarios gratis en mi dominio pero tengo que agregar 10 usuarios nuevos como puedo agregar esos 10 usuarios mas sin usar el referrals. si es modo de compra o como seria. Agradeceria su respuesta.
Changed my Website to New server. Not Receiving Emails.
Dear Zoho Team, Hope i created my Mx records in server. But still not receiving mails. Kindly do needful soon as possible.
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