CRM Plus Index Page is stupid
Sorry for the title but it is true. There is this great page for CRM Plus users https://crmplus.zoho.com/[your-account-name]/index.do (screen grab attached) It has an icon of all the different combined SaaS the Zoho CRM Plus offers, but... Clicking on one opens the software in the same window rather than a new tab. Right clicking only offers to open the image of the icon in a new window... that actually made me laugh out loud. "here is all your stuff, but you can only click one" So please make the
toDate() errors
I have a form called Lab_Test_Value, and two form fields that are doing a cascading lookup, as follows: 1) Field_1 is a 'Lookup' field, where the user picks a value from a drop-down list. During the 'On User Input' event, the key value selected in Field_1 is used to lookup and generate a distinct list of string date values. The format for the resulting date list "yyyy-MM-dd". This list of string date values is used to populate the options for Field_2. Here is the Field_1 'On User Input' event code,
placing multi addresses in Bcc
I need to send newsletters to members of our society. Members have requested that I post using Bcc . I have found that ticking all contacts in the contact list and then clicking new email, addresses are put automatically in the 'open' box .How can I arrange for them to go on the Bcc line please. Tony
Custom Mail URL
All, do you happen to know if business.zoho.com is down? I am currently unable to connect to my custom url for mail. I have verified that my configuration for the CNAME record is pointing to business.zoho.com. At the same time I am also unable to ping business.zoho.com. Thanks
forgot super user account..
Hi, i forgot the super user account of this domain please help me out.
ResponseCode 421, Host not reachable.]
I am getting this error from enrichesbusiness.com.au It is only some emails and not all emails. Some get through and some do not. This is seriously impacting our business. External emails (from Facebook, twitter, gmail etc) appear to be coming through to us, but outgoing is the problem. What is happening and can you please help rectify. Thank you
I lost my admin account
Support, I have lost access to my admin account. The domain is tuabogado.co . The user account I set up for admin was gustavo@tuabogado.co I have been trying to change the admin account to gerencia@tuabogado.co . I am unsure what I did wrong, but the login for gustavo@tuabogado.co returns " no such account". Can you give me back admin control with either the old account or my own email? Thank you, Gus
Can't refer due to error 'You can start referring other domains only after you change the mx records of your domain'
Hi there, I'm keen to refer a friend to Zoho Mail but when I try this I get the message, 'You can start referring other domains only after you change the mx records of your domain'. And so I'm not really sure what this means. Can anyone help please? Thanks in advance! Michelle
I have changed my hosting server
I have changed my hosting server, already added the mx records but I dont recive email
Cannot send emails via SMTP
When we use Zohomail to send confirmation emails for our web application, we are getting an exception that says "Javax.mail.MessagingException; Can't send command to SMTP host" The email id we are using to send the automated confirmation email is info@jodilogik.com.
Tracking emails
When I email a lead from CRM, is there a way for me to know if the client opened my email?
how to filter sent campaign by author
hi, how can i filter sent campaigns by author and also, can i select multiple campaigns so i can delete them? thank you.
Delay in incoming email service. Please solve my issue
Respected Sir/Madam, I host my email service on your Mail Hosting Services. I face some issue on your mail service. The issue on your service is DELAY IN INCOMING MAIL. Due to this problem , delay in our work and we can't communicate our clients on time. My team is worried and upset due to this issue. Another, issue we face my team is mails.sairafabrics.com link is not working some times. I hope you can understand our problem. You can resolve this issue as soon as possible. Regards, Abdul Rahman
I can't get keyboard shortcuts to work
I can't get my keyboard shortcuts to work in mail. I am pressing n and p to view next or previous email, but netierh shortcut works. I am using latest version of chrome on windows 10. Kind regards, James
Emails have all of a sudden started failing - Mail Delivery Status Notification (Delay)
They're not getting through at all it seems (despite it saying delay) - and to different people in completely different organisations too. Always the same response code. And only over the last few days - but it has rendered my email system entirely useless! Please help :-) ----- The following addresses had fatal errors ----- [Status: Error, Address: <stephanie.barlow@w2wsolutions.co.uk>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript
ResponseCode 421, Host not reachable
Hi, I can receive emails, but I have not been able to send any emails today. I keep receiving the following message each time I try: Mail Delivery Status Notification (Delay) ResponseCode 421, Host not reachable I don't think this is due to the recipient's host, because these emails are being sent to clients of mine to whom I have previously sent many emails to the same email address without issue. Further, it would seem too coincidental, given that I am receiving this Delivery Error in respect of
Mail Delivery Status Notification (Delay)
Hi there, I got such notification on several emails I sent out , to whom I got no issue in the past. could you help resolve this issue? his message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. ----- The following addresses had fatal errors ----- [Status: Error, Address: , ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from
ResponseCode 421, Host not reachable
Today i can't send email. Plz help me This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 30 Oct 2016 22:07:39 -0700 from Dung.nguyen@rfrevietnam.com [Dung.nguyen@rfrevietnam.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <khanhphan@saigonparagon.com>, ResponseCode 421, Host not reachable., Status: Error, Address: <huonghoang@saigonparagon.com>,
The domain alredy register
Hi my domain is www.seguridadurbanapanama.com I created the account but didn't validate in time (my phone ran out and I could not get the code received by text message in time). I can create CNAME, MX records, etc for you to prove I'm the administrator of that site. The site is new (as the company is) Please help...
Outlook on iOS and EAS
Has anyone got the iOS version of Outlook to work with Zoho via Exchange Active Sync? It just gives an authentication error when I try it.
User already exists
HI, Am getting the error message 'User already exists in your org.' when i tried to create the email sundar@rasisilks.com I have not included this email as a secondary email to any account. Please help to create the account.
How to fit an old database form into a double layout format?
Have an old database form in triple layout, which I would like to recreate using Zoho Creator, but since Zoho only has a double layout, I'm trying to find ways to make it fit. I've enclosed an image of my old form and under the word 'TEST' under each column, there are construction codes with boxes next to it to insert the amount (numbers). Can you guys help suggest a way to fit all that into a double layout form?
Managing an embeded from width in an html page
Hi Zoho! I have a list in my html page, and I'm using a form embeded in the page so the user can filter it. how can I set the form's width? I've adjusted the field's name width and the drop-down width in the form's properties, but it looks like there is a lot of space to the right of every form and on the buttom also (I've used float:left" to set them one by one). I've tried to use "Width="20%" etc. but it did not help.... (I've attached a screenshot to make it clear) Thanks! Ravid
Does Zoho have anything like ZenDesk's "Last 100 Ratings" feature?
Hello, I was wondering if Zoho Support has a "last 100 ratings" feature like ZenDesk. The feature is essentially a widget that can be displayed on your website that shows the last 100 customer service ratings that you have received. I have included a link below with more information. https://support.zendesk.com/hc/en-us/articles/203662286-Displaying-your-last-100-satisfaction-ratings-Professional-and-Enterprise- Thanks, Scott
Cannot get DKIM or DomainKey to validate
I am using namecheap. I have put in a DKIM Txt record, Selector: zohodkim._domainkey.mydomian.org where mydomain is real domain I have added a TXT record, Selector: zoho._domainkey.mydomian.org where mydomain is real domain I have verified everything three or four times but it still will not validate.
Reordering sub modules (sales Order) on Contacts Module page
I can reorder the Page layout of contacts in <Setup>Customization<Modules> however I want to move the sales Order section up to right below the Name and address info yet do not see how. Currently "Notes" is the first section below the information fields. Greg Aanes 2109 Queen Street Bellingha WA USA
Date/hour mismatch New-Old Version
Hi, I noticed this mismatch from NEW and OLD interface. You can see it in images attached. Regards.
Cannot find e-mails by text search
Zoho do not list all the e-mails sent or received to/from a especific e-mails adress or especific subject. For exemple, when I search all the e-mails sent to daniel.abood@vale.com, zoho didn't find the e-mail "Relatório de Despesas de Viagem - contrato 5900030904 - treinamento Tellus", sent on setp 28th, even I search for the subject or part of it.
Unable send mail reason : 554 5.1.8, sender address blocked
Hi Zoho, Since yesterday my email address was refrained from sending out email. Can you please unblock my address - alan@ciderapp.hk? We didn't use it for any marketing or promotional emails. Thanks, Alan
Domain Verification Failure for coddlerbox.com
Hi Team, I have purchased a new domain called coddlerbox.com in godaddy and hosted the website in Amazon Web Services(AWS). When I am trying to add verify the coddlerbox domain with zoho by using CNAME verification method it is not reflecting well. Can You please suggest me the alternate method to fix the issue asap. Thank You SUHAS KURDUKAR P.S: Even I tried the remaining methods like TXT/HTML, but there is no luck. I have change the default name servers provided by the godaddy.
I cant add article in helpdesk
I get message Unable to process your request ← Go to Home Page What is wrong?
Emails forwarded to Yahoo are failing
Hello, I have set up my emails to forward from my Zoho mail to my yahoo mail. It worked fine until recently, and now I am only getting a mail forward failure notice email forwarded to yahoo Messages from -- temporarily deferred due to user complaints
Emails rejected by Yahoo now
Emails we've sent to Yahoo users through sender1.zohomail.com are being rejected by Yahoo. I am assuming this is due to the multiple DNSBLs Zoho is apparently on all of a sudden. What is being done to work this issue with priority? Here is what we're getting back from the mailer-daemon, ----- The following addresses had fatal errors -----
[Status: Error, Address: <userxxxx@yahoo.com>, ResponseCode 421, 4.7.0 [TS01] Messages from 74.201.84.158 temporarily deferred due to user complaints
Generating Invoices from iCalendar/Google Calendar
hello, i have jobs that i put into my iCalendar. i keep track of my time there by adjusting the my calendar entry based on my actual start and stop time at the end of the day. I'd like to have it auto-generate an invoice entry for me without having to type that info in again on ZOHO Invoice. is this possible? or is there a better way to do this i do not know about. thank you for your time, Caleb
Emails wont send
I can't send emails. I am getting an error that I have exceeded the limit. This has happened before and it unblocked but it won't unblock this time for me!
ResponseCode 421, Host not reachable
Getting below message since yesterday, why? The original message was received at Sun, 30 Oct 2016 09:14:25 -0700 from nnn@comox.net [nnn@comox.net] ----- The following addresses had fatal errors ----- [Status: Error, Address: <nnnnnnn@shaw.ca>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more day(s) ----- Transcript of session follows -----
Login with my own domain name redirects to my another domain
Hi, I have 2 custom domains. I tried to do referral invite from one domain to setup zoho mail for another domain. After signing up for Free plan for second domain name, it takes me to zoho mailbox of first domain always. For ex: sarav@domain1.com invited admin@domain2.com (both domains owned by me). admin@domain2.com tried to signup. After signing up, whenever I try to login as admin@domain2.com, it takes me to sarav@domain1.com mail box. I tried to delete domain2 from the domains list, but I could
cant recive mail
i send email from my gmail and i have next situation: Mail Delivery Subsystem <mailer-daemon@googlemail.com> 2:15 PM (0 minutes ago) to me Delivery to the following recipient failed permanently: marijan@tesus-racunala.hr Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain tesus-racunala.hr by tesus-racunala.hr. [144.76.168.182]. The error that the other server returned was: 550-Please turn on SMTP Authentication
How can I delete an approved expense
Hello, i've tried zoho expense, tried one sample record, approved. Now I can't delete it from zoho book: "Only unreported, unsubmitted and rejected expenses can be deleted." is the error I receive. Is there any way?
Mail Delivery Status Notification (Delay) ResponseCode 421
Sending emails this morning I am getting a ResponseCode 421 notification - host not reachable. Doesn't seem to be all emails. Why is this happening? Thanks
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